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HomeMy WebLinkAboutComcast Product Changes 12/18/08Ccomcast, November 18, 2008 Lorrie Rempher Information Services Director City of Auburn 25 West Main St Auburn, WA 98001 Dear Ms. Rempher: Comcast Cable 15815 25th Ave West Lynnwood, WA 98087 AY-/- ?? ba e4 I am writing to share some exciting news. On December 18, 2008, Comcast is making a number of changes to our product offerings in Auburn in order to improve our customers' experience. The way people watch TV, listen to music, or surf the Internet is evolving to a digital world. In an effort to keep our customers ahead of that digital curve and to provide them with the products and services they want, we are refining our package offerings so our customers can enjoy the benefits of our products at the most competitive price. These changes include both name changes for certain package offerings and price changes for products. These are not promotional offers. Starting December 18, 2008, Comcast will offer the HD Triple Play in Auburn. These are new service bundles that include High-Definition set-top box and High-Definition video service. The following are the tiers and pricing for the new HD Triple Play bundles: HD Starter: The HD Starter Bundle will include the following services: Digital Starter video service (80+ digital channels), On Demand, High-Definition set-top box and service, Comcast High-Speed Internet Performance Service with PowerBoost® and Comcast Digital Voice @ with the Unlimited calling plan that includes unlimited local and long-distance calls to the US, Canada, Puerto Rico and certain other U.S. territories. The standard price for this bundle is $134.99 per month. HD Preferred: The HD Preferred Bundle will include the following services: Digital Preferred video service (140+ digital channels), On Demand, High-Definition set-top box and service, Comcast High-Speed Internet Performance Service with PowerBoost® and Comcast Digital Voice @ with the Unlimited calling plan that includes unlimited local and long-distance calls to the US, Canada, Puerto Rico and certain other U.S. territories. The standard price for this bundle is $149.94 per month. HD Plus: The HD Plus Bundle will include the following services: Digital Preferred video service with HBO@ (150+ digital channels), On Demand, High-Definition set-top box and service, Comcast High-Speed Internet Blast!@ Service with PowerBoost® and Comcast Digital Voice @ with the Unlimited calling plan that includes unlimited local and long-distance calls to the US, Canada, Puerto Rico and certain other U.S. territories. The standard price for this bundle is $169.99 per month. November 18, 2008 Page 2 HD Preferred Plus: The HD Preferred Plus Bundle will include the following services: Digital Preferred video service with HBO@ and StarzO (155+ digital channels), On Demand, High-Definition set-top box and service, Comcast High-Speed Internet Blast!@ Service with PowerBoost @ and Comcast Digital Voice @ with the Unlimited calling plan that includes unlimited local and long-distance calls to the US, Canada, Puerto Rico and certain other U.S. territories. The standard price for this bundle is $179.99 per month. HD Premier: The HD Premier Bundle will include the following services: Digital Premier video service (200+ digital channels) with HBO@, Starz®, Cinemax, Showtime® and the Sports Entertainment Package, On Demand, High-Definition Digital Video Recorder (DVR) set-top box and service, High-Speed Internet Ultra@ Service with PowerBoost® Comcast Digital Voice@ with the Unlimited calling plan that includes unlimited local and long-distance calls to the US, Canada, Puerto Rico and certain other U.S. territories. The standard price for this bundle is $209.99 per month. Digital Premier Name Change and Package Description Digital Premier Service: Effective December 18, 2008, the name of the Digital Premier package will change to Total Premium. This name change will not impact the pricing or the channels that are currently included. Effective December 18, 2008 Total Premium will no longer be available for new subscriptions. Digital Premier Package Description: The only change between the old Digital Premier Package (now Total Premium) and the new Digital Premier package is that we have exchanged The Movie Channel with the Sports Entertainment Package. The new Digital Premier Package includes D 1, D2, HBO@, Starz a , Showtime®, Cinemax @ and the Sports Entertainment Package. Enclosed is a sample of the newspaper advertisement regarding this change. As always, if you have any questions, please feel free to contact me at (253) 288-7496. Sincerely, Terry Davis Director, Franchising and Government Affairs Enc. cc: Janet L. Turpen, Comcast Ken Rhoades, Comcast Dennis Seley, City of Auburn Bradley & Guzzetta, LLC Starting 12/18/08, Comcast will offer the following HD Triple Play service bundles in the following communities: Algona WA0054, Arlington WA0097, Auburn WA0096, WA0829, Beaux Arts WA0384, Bellevue WA0076, WA0148, North Bellevue WA0330, Black Diamond WA0055, Bothell, WA0149, Brier WA0325, Burien WA0539, Carnation W40334, WA0570, Clyde Hill WA0604, Covington WA0582, Des Moines WA0121, Edmonds WA0099, Enumclaw W40057, Everett W40091, WA0023, Everett Naval Station WA0561, Fall City WA0259, Federal Way WA0544, WA0554, Goldbar W40024, Granite Falls WA0025, WA0569, Hunts Point, WA0398, Kenmore WA0595, WA0598, Kent WA0065, King County WA0083, WA0150, WA0253, WA0401, King County South WA0082, WA0181, Kirkland W40310, Lake Forest Park WA0160, WA0545, Lake Stevens WA0026, WA0242, Lynnwood WA0204, WA0255, Maple Valley, WA0170, Marysville WA0101, Medina WA0081, Mercer Island WA0110, Mill Creek IWA0396, Monroe WA0038, W40243, Mountlake Terrace, W40228, Mukilteo WA0013, Newcastle WA0559, Normandy Park WA0188, North Bend, WA0051, Pacific W40061, Redmond WA0151, Renton WA0068, Sammamish WA0825, Seatac WA0541, Seattle WA0069, WA0112, Shoreline WA0107, WA0572, Snohomish WA0027, WA0098, WA0100, Snoqualmie WA0197, Startup WA0028, Sultan WA0029, Tukwila WA0205, Woodinville WA0549, Woodscreek WA0389, Woodway WA0550, Yarrow Point WA0399 HD Starter: Includes Digital Starter Video Service with HD, 1 HD set-top box and remote, Performance High-Speed Internet Service and Comcast Digital Voice Unlimited. The standard price is $134.99 per month. HD Preferred: Includes Digital Preferred Video Service with HD, 1 HD set-top box and remote, Performance High-Speed Internet Service and Comcast Digital Voice Unlimited. The standard price is $149.94 per month. HD Plus: Includes Digital Preferred Video Service with HD, HBO, 1 HD set-top box and remote, Blast High-Speed Internet Service and Comcast Digital Voice Unlimited. The standard price is $169.99 per month. HD Preferred Plus: Includes Digital Preferred Video Service with HD, HBO, Starz, 1 HD set-top box and remote, Blast High-Speed Internet Service and Comcast Digital Voice Unlimited. The standard price is $179.99 per month. HD Premier: Includes Premier Video Service with HD, HBO, Starz, Cinemax, Showtime and the Sports Entertainment Package, 1 HD DVR set-top box and remote, Ultra High-Speed Internet Service and Comcast Digital Voice Unlimited. The standard price is $209.99 per month. Effective 12/18/08, the name of the Digital Premier package will change to Total Premium. This name change will not impact the pricing or the channels that you currently receive. Effective 12/18/08 Total Premium will no longer be available for new subscriptions. Questions? Please contact: (Comcast. 15815 25'" Ave W, Lynnwood, WA 98087 1-888-COMCAST Certain services available separately or as a part of other levels of service. Comcast service is subject to Comcast's standard terms and conditions ofservice. Unless otherwise specified, prices shown are the monthly charge for the corresponding package. Prices shown do not include applicable taxes, franchise fees, FCC fees, Regulatory Recovery Fee, other state or local fees or other applicable charges (e.g., per-call toll or international charges. Prices, services and features are subject to change. All Trademarks are the property of their respective owners. All rights reserved.