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HomeMy WebLinkAboutNovus ContractRESOLUTION No. 4493 A RESGLUTION GF THE CITY CGUNCIL 4F THE CITY GF AUBURN, WASHfNGT~N, AUTHORIZING THE MAYOR AND CITY CLERK TG EXECUTE AN AGREEMENT BETWEEN THE CITY GF AUBURN AND VPCIINOVUS SCLUTIGNS FGR PURCHASE, INSTALLATIaN, AND TRAINING GN, NGVUS AGENDA MANAGEMENT SOFTWARE WHEREAS, Information Services and the City Clerk's office have been researching ways #o improve the quality and efficiency of creating, distributing and storing Council and Committee agendas and minutes that would seamlessly integrate with our document management system, Laserfiche; and WHEREAS, each Council committee currently has its own procedure for creating and storing agendas and minutes. This decentralized process can create discrepancies between versions of documents submitted to each of the committees and to the full Council; and WHEREAS, staff recommends a system wherein a single document is updated through the committee process so that the final Council version is consistent and updated; and WHEREAS, staff conducted a competitive selection process, evaluating four products and, after review, it was determined that Novus Agenda Manager had the most features and provided the best efficiencies for our agenda process. NGW, THEREFGRE, THE CITY CGUNCIL OF THE CITY OF AUBURN, KING CGUNTY, WASHINGTON, HEREBY RESGLVES as follows: Section 1. The Mayor of the City of Auburn and the Auburn City Clerk are hereby authorized to negotiate an Agreement in an amount not to exceed Resolution No. 4493 May 28, 2009 Page 1 of 2 Forty Thousand Dollars and no110o x$40,000,00} between the City of Auburn and VPCIINovus Solutions for the purchase, installation, first year's licensing fee, and training on, Novus agenda management software. The Mayor and City Clerk are further authorized to execute such agreement as negotiated with budgetary and scoping parameters. Section Z. The Mayor is hereby authorized to implement such administrative procedures as may be necessary to carry out the directives of this legislation. Section 3. This resolution shall be in full force and effect upon passage and signatures hereon. Dated and Signed this day of ~ , 2009. 4F AU RN PETE , LEW1S MAYS R ATTEST: Da 'Ile E. Daskam, City Clerk APP ~~3VE 0 FAR D niel B, 'd, City Attorne Resolution No, 4493 May z$, zao9 Page 2 of Z c~TY of Peter B. Lewis, Mayor t VAS H INGT4N 25 West Main Street ~ Auburn WA 98001-4998 * www.auburnwa.gov ~ 253-931-3000 STATE 4F WASH#NGTGN } }ss. CGUNTIES OF KING AND PIERCE } I, Danielle Daskam, the duly appointed, qualified City Clerk of the City of Auburn, a Municipal Corporation and Code City, situate in the counties of King and Pierce, State of Washington, do hereby certify that the foregoing is a full, true and correct copy of Resolution No. 4493 of the resolutions of the City of Auburn, entitled "RESGLUTIGN NG. 4493." I certify that said Resolution No. 4493 was duly passed by the Council and approved by the Mayor of the said City of Auburn on the 1 st day of June, 2999. Witness my hand and the seal of the City of Auburn this 4th day of June, 2~~9. Da ' le Daskam, City Clerk City of Auburn e 1 I~ 1 1 V~ I A A (1T1 ~ TLS A I~ T ~l~lT T T A A A f~ T ~ TT' T1 1-LV V ~~r IVLVI~L f 1 IPUN 1UU IJVl1A%,JII EU R ~ SGFT~IVARE LICENSE AGREEMENT THIS SOFTWARE LICENSE AGREEMENT (this "Agreement"} is made and entered into by and between INOBBAR, L.L.C., a Florida limited liability company doing business as NOVi1SOLUTIONS ~"Licensor"}, and the City of Auburn, a Washington Municipal Corporation ("Licensee"). The term "Licensee" shall also include Licensee's operating subsidiaries and divisions, if any, RECITALS WHEREAS, Licensor is the owner of that certain software program called NOVUSOLUTIONS the "NUVUSGLUTIGNS Software"} designed to enable Licensor's customers to manage the design and content of Web pages that are published to one or more Internet sites; WHEREAS, the NOVUSOLUTIONS Software has been previously demonstrated to and accepted by Licensee; and WHEREAS, Licensor desires to grant the licenses provided herein, and Licensee desires to license and use the NOVUSOLUTIONS Software and any future enhancements of the NOVUSOLUTIONS Software on the terms and conditions specified herein; NOW, THEREFORE, based on the foregoing recitals and for and in consideration of the mutual obligations of the parties set forth in this Agreement, and other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, Licensor and Licensee hereby agree as follows: 1. Definitions. As used herein, the following terms shall have the respective meanings set forth below: 1.1 "NOV~USOLUTIONS Software" shall mean any versions including the current version) or any components of the NOVUSOLUTIONS software program in usable form and any Corrections, Updates and New Versions of such software furnished to Licensee. The term "NOVUSOLUTIONS Software" shall also include input and output formats, associated data structures and databases, graphical elements, narrative descriptions and operating instructions. l.2 "Corrections" sha11 mean any subsequent, commercially released versions of the NOVUSOLUTIONS Software that Licensor, in its sole and absolute discretion, has released. 1.3 "Effective Date" shall mean the date set forth below next to the signature blocks of this Agreement. l.4 "End User" shall mean a person employed by Licensee or engaged by Licensee as an independent contractor to provide services to Licensee, or an entity or group of entities which are directly or indirectly wholly-owned by Licensee, who or which uses Workstations on which are installed any component of the NOVUSOLUTIONS Software, but who or which does not have the right to copy, reproduce, sell, distxibute or sublicense the NOVUSOLUTIONS Software or utilize the NOVUSOLUTIONS Software in any manner except in furtherance of Licensee's business. 1.5 "IP Rights" shall mean all intellectual property rights, including, without limitation, copyrights, patent rights, trade secrets, trademarks, service marks, trade dress and other similar property rights. l.b "New Versions" or "Updates" shall mean any subsequent, commercially released versions of the NOVUSOLUTIONS Software that Licensor, in its sole and absolute discretion, has released. 1.7 "Technical Support" shall mean the service provided that isolates an operational error or bug to a component level of the NOVUSOLUTIONS Software (provided such error or bug is reproducible by Draft 6/8/2009 Page 1 of 15 I 1 f Licensee andlor Licensor and is not due to a malfunction in any other software or hardware} and, in such ease, the use of commercially reasonable efforts to provide an error or bug correction or a circumvention. 1.8 "Workstation" shall mean any central processing unit awned by or leased to Licensee for Licensee's own use on which Licensee may use a copy of any component of the NOVUSOLUTIONS Software. 2. Grant of Licenses, Training and Support. 2.1 License to Licensee. Subject to the terms, conditions and restrictions set forth herein, Licensor hereby grants to Licensee for the term of this Agreement under any and all IP Rights owned or otherwise assertable by Licensor anon-exclusive, non-transferable, fully-paid, limited license to copy, use and modify the NOVUSOLUTIONS Software andlor any component thereof, including all Corrections, Updates and New Versions furnished to Licensee, for use on the Workstations of Licensee's End Users. 2.2 No Implied License; Limitations on Use. Licensee acknowledges and agrees that this Agreement in no way shall be construed to provide to Licensee any express or implied license to copy, reproduce, use, sell, distribute, prepare saleable derivative works based upon or sublicense the NOWSOLUTIONS Software other than as expressly set forth in Section 2.1. Licensee expressly agrees not to take any of the foregoing actions or permit any of the foregoing actions to be taken by its End Users. The NOVUSOLUTIONS Software shall. be used solely in connection with Licensee's business. Licensee shall not use or permit or allow the use of the NOVUSOLUTIONS Software or any portion thereof in any other manner without the written consent of Licensor, which consent may be withheld at Licensar's sole and absolute discretion. If required by Licensor, the NOWSOLUTIONS Software so distributed shall be limited by code in a manner to ensure that the NOVUSOLUTIONS Software can only be used on Licensee's Workstations. Licensee hereby assures Licensor that it does not intend to and agrees that it will not, without the prior written consent of. Licensor and, if required, of all applicable governmental entities, including, but not limited to, the Office of Export Licensing of the U.S. Deparhnent of Commerce, transmit, directly or indirectly, the NOWSOLUTIONS Software, or any component thereof, to: ~a} any country outside the United States or fib} any national or resident thereof. Licensee further agrees that it will obtain, at its own cost and expense, any and all necessary export licenses for any such approved export or for any approved disclosure of the NOWSOLUTIONS Software to a foreign national. 2.3 Technical Support. From the Effective Date of this Agreement until its expiration or earlier termination, Licensor will provide telephone support to Licensee (each parry bearing their own telephone expenses} relating to the NOVUSOLUTIONS Software. Telephone support will be available Monday - Friday, between 7:00 a.m. and 5:00 p.m. Pacific Time} Licensor's obligations with respect to Technical Support are contingent upon proper use and application of the NOVUSOLUTIONS Software and do not apply to alterations or modifications of the NOVUSOLUTIONS Software not performed or approved by Licensor or to malfunctions due to subsequent modifications or alterations of any operating system or other software not supplied by Licensor. 2,4 Training. At Licensee's request and upon reasonable notice, Licensor shall provide training for the number of Licensee's personnel as set forth on Exhibit C attached hereto and made a part hereof who are to be designated by Licensee. Licensee shall pay the reasonable travel expenses hairline ticket, hotel, meals, and local transportation} incurred by Licensor's training representatives if the training location is not within twenty-five X25} miles of a Licensor business office. Initial training and any additional training provided by Licensor during the term of this Agreement shall be provided at the rates} set forth on Exhibit C. The price in Exhibit A includes 4 days of training (we could be very specific} at licensee' site. Any additional training requested by Licensee shall be at the rates set forth in Exhibit C. 2  . 2.5 Corrections, Updates and New Versions of N4VUSULUTIUNS Software, From the Effective Date of this Agreement until its expiration or earlier termination, Licensor may, at its option and in its sole and absolute discretion, provide Licensee with New Versions, Corrections andlor Updates of the NOVUSOLUTIONS Software. If Licensor provides Licensee with Corrections, Updates or New Versions of the NOVUSOLUTIONS Software, such Corrections, Updates or New Versions shall be deemed part of the NOVUSOLUTIONS Software under this Agreement. 3. License and Maintenance Fees; Charges; Payment. 3.1 License and Maintenance Fees. Licensee agrees and hereby undertakes to pay Licensor on . or before the Effective Date, the license, customization, training, and first year maintenance fees set forth on Exhibit A for the use of the NOVUSOLUTIONS Software during the term of this Agreement such fees are together referred to as the "License Fee"}. If applicable, payments of the License Fee shall be deemed to be advance payments for that year's use of the NOVUSOLUTIONS Software.. Licensee shall pay 50% of the contract price within 30 days of signing this Agreement, and shall pay the balance within 30 days of final acceptance of final acceptance of the installation and training. 3.2 Interest, Late Fees and Miscellaneous Charges. If any payment due Licensor pursuant to this Agreement is not made within thirty (30} days of the due date, Licensee shall pay interest with respect to such past due payment at the lesser of twelve percent (12%} per year or the maximum rate permitted by the law of the state where Licensee's principle place of business is located. Furthermore, if any payment due Licensor pursuant to this Agreement is not made within five ~5) days of the due date, Licensee shall pay a late fee equal to Thirty-Five and No1100 Dollars {$35.00}. All applicable taxes (including, without limitation, sales and use taxes, but not including taxes imposed on the income of Licensor generally), shipping and other charges imposed as a result of the existence or operation of this Agreement are the responsibility of Licensee and Licensee agrees to pay Licensor such taxes and charges simultaneously with Licensee's payments in the method prescribed in Section 3.3. 3.3 Method of Payment. All payments under this Agreement shall be made in United States dollars by wire transfer of immediately available funds as directed by Licensor or by Licensee's check or warrant which shall be drawn in United States dollars upon a United States bank and delivered to Licensor's address listed in Exhibit A. 4, Representations and Warranties. Licensor makes the following representations and warranties solely for the benefit of Licensee, as a present and ongoing affirmation and covenant of facts in existence at all times under this Agreement: ~i) Licensor has full power and authority to license the NOVUSOLUTIONS Software to Licensee under this Agreement; iii} subject to the terms of this Agreement, Licensee and its End Users shall be entitled to full use and possession of the NOVUSOLUTIONS Softrare; and viii} the NOVUSOLUTIONS Software supplied hereunder is produced and delivered in accordance with all applicable federal, state and local laws, rules and regulations as in effect on the Effective Date. 5. Disclaimer of Warranties; Limitation of Liability. Except as otherwise provided in this Agreement, Licensor provides, and Licensee accepts, the NOVUSOLUTIONS Software in "as-is" condition; and LICENSOR DISCLAIMS ANY AND ALL OTHER WARRANTIES, CONDITIONS, OR REPRESENTATIONS STATUTORY, EXPRESS OR IMPLIED, ORAL OR WRITTEN}, WITH RESPECT TO THE NOVUSOLUTIONS SOFTWARE OR ANY PART THEREOF, INCLUDING, WITHOUT LIMITATION, ANY AND ALL IMPLIED WARRANTIES OR CONDITIONS OF TITLE, 3 f r NONINFRINGEMENT, MERCHANTABILITY, ACCURACY, OR FITNESS 0R SUITABILITY FOR ANY PARTICULAR PURPOSE (WHETHER OR NOT LICENSOR KNOWS, HAS REASON TO KNOW, HAS BEEN ADVISED, 0R IS OTHERWISE IN FACT AWARE OF ANY SUCH PURPOSE}, WHETHER ALLEGED TO ARISE BY LAW, BY REASON OF CUSTOM OR USAGE IN THE TRADE OR BY COURSE OF DEALING. LICENSOR DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE NOVUSOLUTIONS SOFTWARE WILL MEET CUSTOMER'S REQUIREMENTS OR THAT THE OPERATION OF THE NOVUSOLUTIONS SOFTWARE WILL BE UNINTERRUPTED OR ERROR FREE. LICENSOR EXPRESSLY DISCLAIMS ANY WARRANTY OR REPRESENTATION TO ANY PERSON OTHER THAN CUSTOMER WITH RESPECT TO THE NOVUSOLUTIONS SOFTWARE OR ANY PART THEREOF. SOME STATES 0R COUNTRIES D4 NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO CERTAIN OF THE ABOVE EXCLUSIONS MAY NOT APPLY, IN NO EVENT SHALL EITHER PARTY BE LIABLE TO THE OTHER UNDER THIS LICENSE AGREEMENT FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, PUNITIVE 0R SPECIAL DAMAGES, LOSS OF DATA, LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION OR LOSS OF BUSINESS INFORMATION ARISING OUT OF THE USE OF OR INABILITY TO USE THE NOVUSOLUTIONS SOFTWARE, EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 6. Indemnity, Licensor will defend, indemnify and hold Licensee harmless from and against any claim, suit or proceeding to the extent such is based on a claim that the NOVUSOLUTIONS Software as fiunished by Licensor to Licensee infringes any patent, copyright or other proprietary right of any thixd parry. Licensee will defend, indemnify and hold Licensor harmless from and against any claim, demand, suit, action, cause of action, loss, damage, liability, attorneys' fees and other costs and expenses incurred by Licensor as the result of any violation of this Agreement by Licensee or any of its directors, officers, employees, agents, representatives or .contractors. In the event that a final injunction shall or in Licensor's opinion may be obtained against Licensee's use of the NOVUSOLUTIONS Software in any action for which Licensor must indemnify Licensee under this Section 6, Licensor may, at its option and expense and without being considered in default in the performance of its obligations under this Agreement, and as Licensee's sole remedy against Licensor for such infringement, either (i}procure for Licensee the right to continue using such NOVUSOLUTIONS Software; or (ii} replace such NOVUSOLUTIONS Software with non-infringing software of like quality and capabilities; or (iii} modify such NOVUSOLUTIONS Software so that it becomes non-infringing; or (iv} refund to Licensee the License Fees paid to Licensor by Licensee pursuant to Section 3 during the term of this Agreement less depreciation (five (5) year straight-line basis). These indemnities are subject to the indemnifying party receiving prompt notice of any such claim, suit or proceeding and being granted full authority to control the defense andlor settlement thereof. In no event shall Licensor's total liability to Licensee under this Section 6 exceed the License Fees paid to Licensor by Licensee pursuant to Section 3 during the term of this Agreement. THE FOREGOING STATES LICENSOR'S ENTIRE LIABILITY FOR THE NOVUSOLUTIONS SOFTWARE UNDER THIS LICENSE AGREEMENT. 7. Access To Licensee's Operations And Personnel. Licensee agrees to fully cooperate with Licensor and to provide Licensor all information and access to Licensee's personnel and operations during the days Monday through Friday, between the hours of 9:U0 A.M. and 5:30 P.M., or at such other times and days as may be mutually agreed to by the parties, in order to install and implement the NOVUSOLUTIONS Software and any enhancements and upgrades. 8. Ownership, Licensee hereby acknowledges and agrees that the NOWSOLUTIONS Software embodies and constitutes valuable IP Rights of Licensor, including, but not limited to, copyrights and trade secrets, and that except for the rights of use, modification and copying expressly granted to Licensee herein, Licensor naw holds and shall retain all rights, title and interest to the NOVUSOLUTIONS Software, the tradename "NOVUSOLUTIONS" and such other trade names or trademarks as Licensor may from time to time by written notice permit or require Licensee to use in connection with any NOVUSOLUTIONS Software (such trade names and trademarks are collectively referred to as the `Product Name"), and any documentation with respect thereto, including, withaut limitation, title to all IP Rights with respect thereto. Upon termination of this Agreement, Licensee shall retain no rights of any nature with respect to the NOVUSOLUTIONS 4 t r it Software or the Product Name, Licensee shall not cause or allow the Product Name to be associated with any product other than the NDVUS4LUTIONS Software and shall not during the term of this Agreement or at any time thereafter} create, copy, reproduce, use, distribute, promote, sell or sub-license any product bother than the N4VUS4LUTI4NS Software as expressly authorized herein} bearing the Product Name or any name confusingly similar thereto. If Licensee receives a request to inspect or copy any of the Software or documentation related to the Software under the provisions of Washington's Public Records Act, Chapter 42.56 of the Revised Code of Washington, Licensee may provide written notice of the request to Licensor, and allow 10 working days after the date of the notice to allow Licensor to initiate an action the Superior Court for King County, Washington, to prevent inspection or copying of the software or documents. 9. Term; Termination. 9.1 Term. This Agreement shall become effective as of the Effective Date and shall continue in effect until the earlier of ~i} the expiration date of this Agreement set forth on Exhibit A, if applicable the "Expiration Date"}; provided, however, that the term of this Agreement shall be extended through and after the Expiration Date unless either parry hereto gives at least ninety X90} days' notice to the other party prior to the effective date of such termination of its decision to terminate this Agreement; iii} in the event that no Expiration Date has been selected and payment of a monthly License Fee is contemplated in Exhibit A, the date ninety X90} days after either party hereto gives notice to the other party hereto that it has elected to terminate this Agreement which termination is not pursuant to Sections 9.2 or 9.3 hereof and which termination shall not create any liability on the part of the terminating party}; or Div} the date this Agreement is terminated in accordance with Sections 9.2 or 9.3. In the event that no Expiration Date has been set forth on Exhibit A and payment of a monthly for other recurring} License Fee is not contemplated in Exhibit A, the term of this Agreement shall be perpetual unless terminated in accordance with Sections 9.2 or 9.3 9.2 Termination for Breach. Either party may terminate this Agreement in the event of a material breach of this Agreement by the other party, if such breach remains uncured thirty (30} days after receipt of written notice thereof from the non-breaching party sunless such breach cannot by its nature be cured, in which case the non-breaching party may terminate this Agreement by written notice immediately upon the occurrence of such breach}. No such termination shall relieve Licensee's obligation to pay License Fees and miscellaneous charges accrued to the effective date of the termination for previously distributed copies of any component of the N4VUS4LUTIONS Software. Each party understands and agrees that it is responsible for ensuring compliance with this Agreement by its directors, officers, employees, agents, representatives or contractors, and that any breach or failure to comply with this Agreement by any of the foregoing shall be deemed a breach of this Agreement by such party. 9.3 Termination for Insolvency, This Agreement shall be deemed terminated immediately in the event that; ~i} Licensee files a petition in bankruptcy, makes an assignment for the benefit of its creditors, petitions for the appointment of a receiver or trustee for all or a portion of Licensee's property, or dissolves or liquidates; or iii} a petition for bankruptcy is f led against Licensee, or a receiver or trustee is appointed for all or a portion of Licensee's property. 9,4 Return of Materials. Upon termination of this Agreement for any reason, Licensee's rights to use, copy and modify the N4VUSOLUTI~NS Software shall terminate, and Licensee shall immediately destroy all N4VUSOLUTIQNS Software in electronic and non-electronic form. An officer of Licensee shall, upon completion by Licensee of such delivery and destruction, certify in writing to Licensor that Licensee has in fact fulf lled its obligations pursuant to this Section. Licensor shall also have the right to electronically remove the current and all prior versions of the N4VUS4LUTI4NS Software from Licensee's Workstations without further notice and without liability for trespass or otherwise. 9.5 Survival, The provisions of Sections 2.2, 3.2, 5, 6, S, 9.4, 9.5 and 10 of this Agreement shall survive the termination of this Agreement. 5 I } + 10, Attorneys' Fees to Prevailing Party, In the event of any litigation arising out of or relating to this Agreement or the breach, termination, validity or enforcement of this Agreement, the prevailing party shall be entitled to recover all costs and reasonable attorneys' fees incurred, including, without limitation, costs and reasonable attorneys' and paralegals' fees incurred in any investigations, trials, bankruptcies, appeals and collection efforts. 11. Assignment. Licensee shall not assign any of its rights under this Agreement nor delegate its duties hereunder to another person or entity without the prior written consent of Licensor, which consent may be granted or withheld in Licensor's sole and absolute discretion, Any permitted assignment shall be subject to the permitted assignee or transferee agreeing in writing to comply with all the terms and restrictions contained in this Agreement, Any attempted assignment in violation of this Section shall be void. In addition to outright assignment, the following shall be deemed to be an attempted assignment of this Agreement; ~i} the merger of Licensee with another entity, {ii} the sale or transfer of over fifty percent X50%} of Licensee's capital stock within any two ~2} year period, viii} any transfer of this Agreement occruring by operation of law or ~d} any similar transfer or transaction. This Agreement shall inure to the benefit of and be binding upon the parties hereto, their respective trustees, successors, permitted assigns and legal representatives. 12, Publici .Licensor may list the City as a client. It may not make any claims or assertions that Licensor or its products are endorsed by the City or any of the City's officers, employees, or agents. City will not allow its employees to act as "spokespersons" for Licensor 13. Applicable Law; Jurisdiction; Venue; Attorneys' Fees to Prevailing Party. This Agreement shall be governed in its construction, interpretation and performance by the laws of the State of Washington and the United States, as applicable, without reference to law pertaining to choice of laws or conflict of laws, In the event of any litigation arising out of or relating to this Agreement or the breach, termination, validity or enforcement of this Agreement, venue shall be in the King County Superior Court, or the Western Washington Division of the United States District Court. Both parties hereto hereby submit to the exclusive jurisdiction of such courts. In the event of any litigation arising out of or relating to this Agreement or the breach, termination, validity or enforcement of this Agreement, the prevailing party shall be entitled to recover all costs and reasonable attorneys' fees incurred, including, without limitation, costs and reasonable attorneys' and paralegals' fees incurred in any investigations, trials, bankruptcies, appeals and collection efforts, IN WITNESS WHEREUF, the parties have caused this Agreement to be executed by their duly authorized representatives as ofthe date set forth below. DATED AS 0F: , 2009 "Licensor" INUBBAR, L.L.C. DIBIA NUVUS4LUTIUNS o n Kercher, Its; Managing Partner "Licensee" ~ . . ~......e..~.....,~~,__.~ By: Peter B. Lewis, Mayor Attest; 6 r ~ Dani Daskam, City Clerk Approved to orm: Daniel B. Heid, City Attorney 7 Exhibit A Ex iration Date License Fees Trainin and Contact Information Software application name: Novusolutions Software - NovusAGENDA Expiration Date cif applicable} And time of performance: No expiration date. Software customization and training to be completed not later than 90 days after the date this Agreement is signed by the City. initial License Fee. $24,300 Integration and training $8,400 First Year Maintenance Fee: $ 3,800 Tax Licensor's Contact Representative, Address, Telephone and Telefax Number: Novusolutions 10012 N Dale Mabry Hwy Suite 115 Tampa, Florida 33618 Attu; Jahn Kercher Tel: 800-274-5624 x 702 Fax: 954-337-0761 Licensee's Contact Representative, Address, Telephone, and Telefax Number: CITY OF AUBURN ~ ~ Attu Information S stems De artment Tei: .31 ~ 0 Fax: ~z ~ S  Exhbit B Payment Terms and Scope of Work Payment Terms - Novusolutions ships complete software to you within 30 days of receipt of order. Licensee shall pay 50% of the contract price within 30 days of signing this Agreement, and shall pay the balance within 3 4 days of f nal acceptance of final acceptance of the installation and training. The services will be billed in two separate invoices, The f rst billing event will cover the services for customization and deployment and ,those services are due for payment when delivered. The second billing event for services will occur when training has been delivered. If you choose to do training over an extended period of time we will bill events as they occur and payment will be due for that event. Invoices are payable 30 days from invoice date. NovusAGENDA NovusAGENDA, $14,500 NovusB~ARDVIEW NovusB~ARDVIEW NovusMEETING NovusMEETING Software unlimited use license Includes standard tem lates Up to 20 custom workflows can 20 Custom Workflows bepre-configured allowing Included users to simply submit items to named workflows which are then built for them automatically. NovusAGENDA also includes a workflow builder and editing utility which empowers clients to build their own workflows after deployment. There is no practical limit to the total number of workflows. Solution Overview Trainingl0nsite This is a two day session with $4,200 consulting - 2 days includes travel key staff including Board Clerk, IT staff assigned to support the software and key Board Clerk staff. The class will last two days and involves 9 a complete system overview and workflow building session. This class is delivered prior to any other training so key staff are very familiar with the solution and the workflows are correct prior to staff training. Remote Setup Services Assistance to setup and Included configure the software and custom tem lates Integration with Laserfiche Document Integration allows users to Management Solution browse into Laserfiche to attach $3,504 files to items as well as an export process to auto export complete final minute and agenda packets to Laserfiche for ermanent stora e User Training 1 day includes travel Train departmental users in $2,100 classes up to 15 students per class. These events last about 90 minutes allowing up to three classes per day. One day of onsite training Adminl4nsite Board Clerk Training - including one day with board $2,140 1 day includes travel clerk and staff and one day with system admin for workflow utility training Software Maintenance One year of Maintenance from $3,500 customer acce tance date PDF converter Attachments and agenda Included packets are converted to one single PDF file. The agenda packet cannot exceed 300 pages with the standard edition converter. If your agenda packet exceeds 3 00 pages on a regular basis you will require NovusAGENDA Enterprise with the advanced converter. See optional costs below for the advanced PDF converter. This screen is customized to One Custom Item details screen your specifications and layout $2,100 re uirements. 10 i ~ The public agenda is One Custom Public Agenda customized to your $2,100 specif cations including font, st le, la out and other matters. one Custom Minutes page set The page set includes one draft $2,100 and one final minutes la out Total one Time Costs for full $36.500 de to ment Additional Training- cost per day 4nsite training includes travel $2,100 including travel. IT staff Training to modify One day of training in Tampa, $2,100 Agendalminutes layouts FL covering Template layouts and advanced user options. Client cover their own travel costs. optional ]Vet Signature Users can actually sign a $3,900 document without printing it. The $3,900 fee is the site license for the software; user licenses are required in addition to the site license. This third party solution requires a user license for each signer. Signers also require a signature pad that plugs into their USB port. one user license with a standard pad is $575. Each user requires a license and signature pad. 11 I If a client desires Annual Hosting Novusolutions to host the code $4,9001year we offer hosting services for up to 8 GB of Storage space as standard, Additional space is available for $1,000 per GB per ear Customers with existing Advanced PDF converter enterprise licenses of Adobe Contact maybe able to use the existing Novusolutions license for advanced conversion and avoid this cost. Contact Novusolutions if you have an existing license of Adobe Enterprise Edition. Annual Maintenance and support in included in the first year with your purchase of NovusAGENDA. After the first year the annual fee for this service is $3,800, After the second year the Upgrade Protection and Maintenance cost may adjust in line with the CPI Example of a possible Five year budget: Year 1 $31,000 Year 2 $ 3,500 Annual Maintenance and Support Year 3 $ 3,800 Annual Maintenance and Support Year 4 $ 3, 800 Annual Maintenance and Support Year 5 $ 3, 500 Annual Maintenance and Support Tota15 year cost $4G,Z00 or an average cost per year of $9,240 12 Exhibit C - Maintenance, Support, and Training Maintenance and Support Overview Clients receive full support and maintenance for one year after shipment of product. The support contract would cover the following areas: • Repair of all bugs discovered during the support period • Timely response to all technical inquiries • Provide updates to technical documentation as these items are developed • Access to product enhancements made to the base product. (some new features may requires service fees to implement) Supported Items This support contract covers the entire product purchased from Novusolutions. This support contract does not cover supporting hardware or software (i.e. operating systems, web servers, or databases). Response Times All issues will receive a response from Novusolutions within 24 hours from the time the issue was reported to Novusolutions. All issues will be categorized as a Level 1, Level 2, or Level 3 priority. The Client and Novusolutions will work together to determine the appropriate level for an item. The targeted resolution time for an issue will be based on the issue's level. Level 1-these are business critical issues. Every effort will be made to resolve these issues within 7 business days. We will acknowledge receipt of issues within 24 hours and make every effort to repair urgent issues quickly. It is important that customers report concerns in a timely manner to insure a rapid response. Level 2-these are important but not critical issues. Every effort will be made to resolve these issues within 14 business days Level 3-these minor issues that do not affect the usability of the software. Every effort will be made to resolve these issues within 30 business days. Support Request Process All support issues must be sent to Novusolutions via e-mail at Sua novusolutions com. Novusolutions technical staff monitors this e-mail address during normal business hours Eastern Time United States. 13 Support Response Process Upon receipt of an issue, Novusolutions will verify the receipt of the issue within 24 hours from the time Novusolutions was notified of the issue. Novusolutions will notify the client via email when an issue has been resolved. Novusolutions will notify the client when it is not possible to resolve an issue by the targeted response time. Support Coverage Dates This is a twelve-month support contract. The initial contract will commence on the day product is shipped to the client. Training Solution Overview - 2 days - This is a two day session with key staff including Board Clerk, IT staff assigned to support the software and key Board Clerk staff. The class will last two days and involves a complete system overview and workflow building session. This class is delivered prior to any other training so key staff are very familiar with the solution and the workflows are correct prior to staff training. Administrator Training - 1 day- You will require at least one or a small team of central administrators to oversee your NovusAGENDA solution. The Administrators will be managing user rights, creating global groups, overseeing workflow structure and a number of key centralized tasks related to process. It is strongly recommended that you have Novusolutions train your central administrators A single day of training will save these administrators valuable time managing the solution. The administrator class lasts 7 hours and should have no more than 5 students in attendance. Administrators should have a solid understand of your Agenda policies and procedures. They should be at or near the decision making level in the department overseeing this project. They do not have to have extensive technical experience but they should be at the power user level. A key criterion for administrators is a firm understanding of the primary goals for your Agenda project. 14 a • Board Member Training - %2 Day -Board Members will want to be trained on how to access NovusBOARDVIEW using the web, They will have questions about the technology and how it will affect the meetings they will be preparing for and voting in. Board Member training is delivered on an executive level. The atmosphere in this session focuses on the higher view and less on the details of the day to day item processing. This class can be delivered in one or two hours on-site. ' Board Clerk Training -1 day -Board Clerk will be managing meetings and minutes. Clerk also oversees the solution and is able to override workflows as well as other executive level tasks. Board Clerk should be familiar with com uters. p Staff Training -1 day -We suggest classes with a maximum of 15 students. Each class lasts about 21/~ hours so two classes per day is easy to deliver. Each classroom should have a prof ector attached to the trainer machine and all students should be working on their own computers in order to maximize the classroom time. A white board in the room wi11 be useful. Trainers will require 7 %2 hours per day for trainin and the can g Y deliver two classes per day, This includes their re aration time ~~r~, ~ P p for each class, You should estimate the total student count to be ~'''~'~'Ihl~l~~~'i'~I''' 25 students er da of trainin . Al h p y g t ough classes can accommodate 30 students, our experience indicates some students will miss their scheduled training event for one reason or another so estimate your training days using 25 students per trainer day. Novusolutions provides training manuals as part of your software purchase so you only need to provide the trainer and classroom. You will be required to provide copies of the training manuals in paper or electronic format to each student. The manuals are provided to you in Microsoft Nord format. 15