HomeMy WebLinkAbout6216ORDINANCE NO. 6 2 1 6
AN ORDINANCE OF THE CITY COUNCIL OF THE CITY
OF AUBURN, WASHINGTON, AMENDING CHAPTER
9.30 OF THE AUBURN CITY CODE RELATING TO
FALSE ALARMS
WHEREAS, approximately 99% of alarm systems to which the Auburn
Police Department responds are False Alarms which are reported to the Police
Department by alarm companies; and
WHEREAS, most False Alarms are the result of improper maintenance or
improper or careless use of an Alarm System; and
WHEREAS, alarm companies are able to control the number of False
Alarms to which police response agencies must respond by appropriately and
diligently screening alarms before calling them in to police response agencies;
and
WHEREAS, police response agencies must needlessly gear up to address
alarm incident dangers when they respond to what is ultimately determined to be
a False Alarm; and
WHEREAS, all police response agencies and the public suffer the
consequences that police officers responding to False Alarms are not available to
carry out other police duties; and
WHEREAS, in the interest of using limited police resources most
effectively and efficiently, the number of False Alarms can and must be reduced;
and
WHEREAS, it is appropriate to adopt code provisions addressing alarm
requirements.
NOW, THEREFORE, THE CITY COUNCIL OF THE CITY OF AUBURN,
WASHINGTON, DO ORDAIN as follows:
Section 1. That Chapter 9.30 of the Auburn City Code is amended to read
as follows:
Ordinance No. 6216
January 12, 2009
Page 1 of 25
Chapter 9.30
FALSE ALARMS
Sections:
9.30.010
Bef+ned Definitions.
9.30.020
U^l°,~4ul whe;-Tenal#-y--#ee-. Administration; Fundinq;
Increases in fees: Annual Evaluation.
9.30.030
Alarm Permits Required; Terms; Fees and Fee Collection.
9.30.040
Permit Application; Contents.
9.30.050
Transfer of Permit Prahibited.
9.30.060
Duties of Alarm Users.
9.30.070
Audible Alarms: Restrictions Disconnects
9.30.080
Duties of Alarm Installation Companies and Monitoring
Companies.
9.30.090
Special Licensing of Alarm Installation and Monitorinq
Companies.
9.30.100
Duties and Authority of the Alarm Administrator.
9.30.110
False Alarm Fees: Service Fees~ Late Fees.
9.30.120
Notice to Alarm Users of False Alarms and Suspension of
Police Response.
9.30.130
Violation of Makinq Alarm Dispatch Request for Suspended
Alarm Site.
9.30.140
Appeals of Determinations Regardinq Alarm Permits,
Security Alarm License and Fees.
9.30.150
Reinstatement of Suspended Alarm Permits.
9.30.160
Suspension of Palice Response to an Alarm Site.
9.30.170
Revocation of Security Alarm License.
9.30.180
Police Department Response.
9.30.190
Confidentiality of Alarm Information.
9.30.200
Scope of Police DutV; Immunities Preserved.
930.210
Alternate Enfarcement.
9.30.010 ~efined Definitions.
For the purpose of this chapter, and to the paint consistent with their
context, the teFrn " "
,
nnmmit#ed or Qttpq~r~to_~~ ,n,,,rnri~s nrton nn firc ovic~tc~ nn tho
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NTe.: ;„°ses-as-deteFrnan , GffnGer aF;+.~~ Qn t"° nr°m;°°°.following terms
and definitions applv:
A. Alarm Administrator means the representative af the private alarm
consulting company engaged bv the Citv pursuant to an aqreement appraved by
the Chief of Police to administer the provisians of this Chapter.
Ordinance No. 6216
January 12, 2009
Page 2 of 25
B. Alarm Aqreement means the leqal cantract or agreement by and
between the Alarm Installation Company andlor Monitorinq Company and the
Alarm User.
C. Alarm Agreement haldinq campany means the comeany, whether
the Alarm Installation Company and/or Manitoring Companv holding the Alarm
Agreement with the Alarm User.
D. Alarm Installer Checklist means a check off list provided by the
Alarm Administrator to the alarm installer to complete at each Alarm Site after the
installation of an Alarm System and prior to its activation.
E. Alarm Installation Company means a Person in the business of
sellinq providing maintaininq servicing repairinq alterinq replacinq movinq or
installinq an Alarm Svstem at an Alarm Site for compensation and includes
individuals or firms that install and service Alarm Systems used in a private
business ar praprietary facilit rL.
F. Alarm Dispatch Request means a notification to the Police
Department that an alarm, either manual or automatic has been activated at a
particular Alarm Site.
G. Alarm Response Manager (ARM) means a Person desiqnated by
an Alarm Installation Company and MonitoringCompany to handle alarm issues
for the company and act as the primarv paint of contact for the City's Alarm
Administrator.
H. Alarm Permit means a permit and Permit Number issued by the
Alarm Administrator to an Alarm User which authorizes the operation af an Alarm
S sv tem.
1. Alarm Site means a location served bv one or more Alarm
Systems. In a multi-unit building or complex, each unit shall be considered a
separate Alarm Site if served by a separate Alarm System. In a sin le unit
buildinq that hauses two or more separate businesses with separate Alarm
Svstems, each business will be considered a separate Alarm Site.
J. Alarm System means a device or series of devices which emit or
transmit an audible or remote visual or electronic alarm signal which is intended
to summon police response. The term includes hardwired svstems and systems
intercannected with a radio frequency method such as cellular or private radio
siqnals, and includes Local Alarm Systems, but does not include an alarm
installed in a mator vehicle, on one's Person or a system which will not emit a
siqnal either audible or visible from the outside of the building, residence or
beyand, but is designed solely to alert the occupants of a building or residence.
K. Alarm User means any Person who has cantracted for monitorinq,
repair, installation or maintenance service for an Alarm System from an Alarm
Installation Company or Manitorin Company, or who owns or operates an Alarm
Svstem which is not monitored, maintained or repaired under agreement.
L. Alarm User Awareness Glass means a class conducted by the
Alarm Administrator far the purpose of educating Alarm Users about the
Ordinance No. 6216
January 12, 2009
Page 3 of 25
responsible use, operation, and maintenance of Alarm Systems and the
problems created bv False Alarms.
M. Alarm User List means a list provided by the Alarm User's Alarm
Installation Company or if no Alarm Agreement exists between the Alarm User
and an Alarm Installatian Companv, the Alarm User's Monitorinq Company.
N. Arminq Station means a device that controls an Alarm Svstem.
0. Automatic Voice Dialer means any electronic, mechanical or other
device which, when activated, is capable of beinq programmed to send a
prerecorded voice message to a law enforcement agencv requestinq a police
dispatch to an Alarm Site.
P. Burglar Alarm means an alarm intended to identifv the presence of
an intruder in either a business or residence.
Q. Burglar Alarm Confirmation means a method by which an alarm
Monitorinq Company shall verify a Burglar Alarm call prior to makinq a Burglar
Alarm Dispatch Request. This _method requires at least one of the following
types of acceptable verification for a Burglar Alarm call.
1. WITNESS AT SITE; who indicates criminal or suspicious activity_
2. AUDIO VERIFICATION; that indicates criminal activitv.
3. VISUAL VERIFICATION (LIVE-TIME VIDEO); that indicates
criminal activitv
4 SEQUENTIAL VERIFICATION (Two zone/device activation);
The Sequential Verification allows far a variety of configurations that are
acceptable as burglar alarm confirmation. It is the most common verification that
is used. For residential systems, the Sequential Verification requirement only
applies to alarm signals initiated from motion sensors. Single alarm signals from
devices other than mation detectors will be eligible for a police response after
Enhanced Call Verification, as defined herein, has been completed by the
monitoring company."
5. TWO INDEPENDENT DETECTORS ACTIVATION
6. TWO ALARM SIGNALS WITHIN A 10 MINUTE TIME PER14D
R. Burqlary Alarm Crime in Progress means a burglar Alarm Dispatch
Re_guest reported by a Monitoring Campany that indicates a crime is in proqress
based upon an audio, video or similar verification device installed at the Alarm
Site.
S. Business License means a Business License issued by Auburn
Business License division to an Alarm Installation Company or Monitorinq
Company to sell, install, monitar, repair, or replace Alarm Systems. The term
Business License does not include a Securitv Alarm License issued bv the Police
Department.
T. Cancellatian means the termination af a police response to an
Alarm Site after a dispatch request is made but before an officer's arrival at the
Alarm Site.
U. Conversion of Alarm User means the transactian or process
which ane Alarm Installation Company or Monitoring Companv beqins the
Ordinance No. 6216
January 12, 2009
Page 4 of 25
servicinp or monitoring of a previouslY unmonitored Alarm System or an Alarm
Svstem that was previously serviced or monitared by another alarm compan rL.
V. Customer False Alarm Prevention Checklist means a check off list
provided by the Alarm Administrator to the Alarm Installer to provide to the Alarm
User to complete prior to the activation of an Alarm System.
W. Duress Alarm means a silent Alarm System signal qenerated by the
entry of a designated code into an Arminq Station in order to signal that the
Alarm User is beinq forced to turn off the svstem and requires an officer's
response.
X. Enhanced Call Verification means an attempt by the Monitoring
Company, or its representative, to contact the Alarm Site and/or Alarm User
and/or the Alarm User's desiqnated representatives by telephone and/or other
electronic means whether or not actual contact with a Person is made to
determine whether an alarm signal is valid before requestinq a police dispatch, in
an attempt to avoid an unnecessary Alarm Qispatch Request. For the purpose of
this Ordinance, telephone verification shall require, as a minimum, that a second
call be made to a different number if the first attempt fails to reach an Alarm User
who can properly identify themselves to determine whether an alarm signal is
valid before requesting an officer dispatch. Names and numbers ar those
contacted or attempted to contact, shall be pravided when requested.
Y. False Alarm means an Alarm Dispatch Request to the Police
Department which results in the respondinq officer finding no evidence of a
criminal offense or attempted criminal offense after completinq an investigation of
the Alarm Site.
Z. Holdup Alarm means a silent alarm signal generated by the manual
activation of a device intended to signal a robbery in proqress.
AA. Local Alarm System means an unmonitored Alarm System that
annunciates an alarm onlv at the Alarm Site.
BB. Monitarinq means the process by which a Monitaring Company
receives siqnals from an Alarm Svstem and relays an Alarm Dispatch Request to
the Police Department.
CC. Monitorinq Company means a Person in the business of providinq
Monitorinq services.
DD. One Plus Duress Alarm means the manual activation of a silent
alarm signal bv enterinq a code that adds one number to the last diqit of the
normal arm/disarm code (e.q., normal code = 1234, one plus duress code =
1235).
EE. Panic Alarm means an Alarm System signal generated by the
manual activation of a device intended to signal a life threateninq or emeryency
situation requiring an officer's response.
FF. Permit Number means a unique individual number assiqned to an
Alarm User as part of the reqistration of their Alarm Permit issued by the Police
Department.
Ordinance No. 6216
January 12, 2009
Page 5 of 25
GG. Person means an individual, corporation, limited liability companv
partnership, assaciation, orqanization or similar entity.
HH. Police, unless the context indicates otherwise, or Police
Department means the Auburn Palice Department,.
II. Protective or Reactive Alarm System means an Alarm System that
produces a temporarv disability or sensory deprivation through use of chemical,
electrical, sonic or other means, including use of devices that obscure or disable
a Persan's vision.
JJ. Responsible Partv means a Person capable of appearing at the
Alarm Site upon request who has access to the Alarm Site, the cade to the Alarm
System and the authoritv to apprave repairs to the Alarm Svstem.
KK. Robbery Alarm means an alarm signal generated by the manual or
automatic activatian of a device, or any system, device ar mechanism on ar near
the premises intended to siqnal that a robbery is in proqress and that a Person is
in need of immediate police assistance in order to avoid bodily harm, ingury or
death. The term has the same general meaning as "Holdup Alarm or Duress
Alarm."
LL. Security Alarm License means the license issued bv the Police
Department to an Alarm Installation Company or Monitaring Company to sell,
install, monitar, repair or replace Alarm Svstems. The term does not include a
Business License issued by City of Auburn.
MM. SIA Gontrol Panel Standard CP-01 means the ANSI - American
National Standard In stitute-a pp roved Security Industry Association - SIA CP-01
Control Panel Standard, as may be updated from time to time, that details
recommended design features for security system contral panels and their
associated arming and disarming devices to reduce the incidence of False
Alarms. Control panels built and tested to this standard bv Underwriters
Laboratary (UL), or other nationally recognized testincorganizations are marked
as follows: "Desiqn evaluated in accordance with SIA CP-01 Control Panel
Standard Features for False Alarm Reduction."
NN. Takeover means the transaction or process bY which an Alarm
User takes aver control of an existinq Alarm System which was previously
cantrolled by anather Alarm User.
00. Zones mean a division of devices inta which an Alarm System is
divided to indicate the qeneral location from which an Alarm System si nq al is
transmitted. (Ord. 5716 § 1, 2002; Ord. 5682 § 1, 2002.)
9.30.020 U„,^'°~A,~~l wh°^ °°R°'+y fAdministration; Funding; Increases in
fees; Annual Evaluation.
,
, the#,
,
Ordinance No. 6216
January 12, 2009
Page 6 of 25
. A.
Responsibilitv for administration of this section is vested with the Chief of
Police.
B. The Chief of Police shall desiqnate an Alarm Administrator to carry
out the duties and functions described in this section
C. Monies qenerated bv False Alarm fees and permit fees assessed
pursuant to this chapter shall be dedicated for use by the Police Department for
the administration of the provisions af this chapter.
D. The fees set forth in this chapter shall be included in the City of
Auburn Fee Schedule and mav thereafter be modified by City Council
amendment to the Citv of Auburn Fee Schedule For purposes of this
subsection, "fees" include any tvpe or class of fee and includes late fees
E. The Alarm Administratar shall conduct an annual evaluation and
analvsis of the effectiveness of this section and identify and implement
administrative svstem improvements as warranted and shall recommend to the
Chief of Police, Mavor and City Council suqgested chanqes to the Auburn City
Code as warranted. (Ord. 5716 § 1, 2002; Ord. 5682 § 1, 2002.)
9.30.030 Alarm
Permits Required; Terms: Fees and Fee Callectian.
,
,
.
. A. An Alarm
User shall not aperate or cause to be operated any Alarm System without a
valid Alarm Permit. A separate Alarm Permit is required for each Alarm Site
havinq a distinct address or business name No Alarm System shall be
activated until a Permit Fee and a completed Alarm Permit application for that
Alarm Svstem has been received and approved by the Alarm Administrator.
B. Owners of Local Alarm Systems are required to adhere to all
sections of this ardinance and are subject ta all fees service fees suspensions
penalties or other requirements that are applicable
C. The fee for a new initial Alarm Permit shall be collected by the
Alarm Installation Company and an Alarm Permit renewal fee shall be collected
bv the Alarm Aqreement holdinq company and remitted to the City.
D. Existinq Security Alarm Systems:
1. Anv securitv Alarm Svstem which has been installed before the
effective date of this Ordinance shall be reqistered and a permit fee collected bv
the Alarm Aqreement holdinq company within sixty (60) days after such effective
date. Ninety days prior ta the effective date of this chapter, each alarm companv
Ordinance No. 6216
January 12, 2009
Page 7 of 25
with monitored accounts shall pravide the Alarm Administrator with a complete
list of active customers in the City of Auburn to assist the Alarm Administrator
with creatinq and maintaining trackinq data. The customer data shall be provided
electronicallv in a format acceptable to the Alarm Administrator and shall include
the customer name, alarm site address billinq address and phone number.
Addresses must be in a Coding Accuracy Support Svstem (CASS) Certified
format,
2. The Alarm Aqreement holdinq company may throuah a mutual
written aqreement have another Alarm Company provide the Alarm User's list
and collect the Permit fee.
3. Failure to comqlv within thirtv (30) days after being notified in
writinq from the Alarm Administrator will result in a fee of $50.00 per business
dav until the Alarm Agreement holding company camplies with this requirement
Failure to comply after ten (10) business davs will result in the suspension of the
company's Securitv Alarm License. The City shall assess a reinstatement fee of
$100.00 and an additional fee of $10.00 per permitted Alarm User, if users have
been notified of the suspension in accardance with Sections 9.30.090 and
9.30.120 of the Cit rCode.
E. New Security Rlarm Systems:
1. Anv Alarm Installation Company that installs a security Alarm
Svstem on premises located within the City limits of Auburn shall notify the Alarm
Administrator that a security Alarm System has been installed and send the
Alarm Administrator the required information as listed in the Alarm Permit
Application pursuant to Section 9.30.040 of this Chapter, includinq the
appropriate reqistration permit fee collected from the Alarm User.
2. Failure of an Alarm Installation Companv to notify the Alarm
Administrator of a new security Alarm System installation prior to the system's
activation shall result in a$1QO.Q0 fine to the Alarm Installation Company.
3. The initial Alarm Permit Reqistration fee must be submitted to the
Alarm Administrator at the same time as the reqistration application or an Alarm
System Takeover.
4. It shall be the responsibility of the Alarm Installation Company to
forward to the Alarm Administrator the application completed by the Alarm User,
the notice of a new svstem and the appropriate Permit fees within seven (7) days
of installation.
F. Alarm Reqistration, Permit and Renewal Fees:
1. An Alarm Registratian shall expire one year from the date of
issuance, and must be renewed annually by the Alarm Aqreement holdin~
company by submittinq an updated application and a registration permit renewal
fee to the Alarm Administrator. The Alarm Administrator shall notify the Alarm
Aqreement holdinq companv of the need to renew their registered customers
within a reasonable timeframe, as determined by the Alarm Administrator, prior to
the expiration of the reqistration on a monthly basis. It is the responsibility of the
AI_arm Aqreement holding campany to submit the updated infarmation and
Ordinance No. 6216
January 12, 2009
Page 8 of 25
renewal fees prior to the reqistration expiration date. Failure to renew shall be
classified as use of a non-reqistered security Alarm System and subiect the
Alarm Site to a suspension and late fees.
2. Reqistration Permit Fees shall be collected annually based on a
one year permit period. Annual Permit and Renewal Fees required are as
follows:
Residential $24.00
Commercial $24.00
Residential Low Income Senior CitizenlDisabled Citizen $12.00
3. In order to qualify for the Residential Low Income Senior
Citizen/Disabled Citizen rate, applicants shall meet the criteria called for to
gualify for the Citv's Low Income Senior Citizen/Disabled Citizen utility discount
per Section 13.24.010 of the City Gode be listed as the property owner ar
lessee, and shall have the Alarm Agreement in his or her name. This Residential
Low Income Senior Citizen/Disabled Citizen rate option applies only to residential
Alarm Sites.
G. Late fee. Alarm Agreement holding companies who fail to make
pavment for an Alarm Permit prior to the registration expiration date will be
assessed a late fee in the amount of $25.00.
H. Refunds. No refund of a permit or permit renewal fee will be
made.
1. Any Alarm Instal{ation Company that installs or activates an Alarm
Svstem on premises within the City after the effective date of this ordinance shall
have the Alarm User complete a Customer False Alarm Prevention Checklist and
the installer shall complete an Alarm Installer Checklist. The Alarm Installation
Company shall keep on file the completed checklist for up to one year after the
activation of the Alarm System. Failure to complete the required checklists shall
result in a$100.Q0 administrative fee qer incident against the Alarm Installation
Campany.
J. Upan receipt af a completed Alarm Permit application form and the
Alarm Permit fee, the Alarm Administratar shall issue a permit or permit renewal
to the applicant unless:
1. The applicant has failed to pay any fee assessed under this chapter;
or
2. An Alarm Permit for the Alarm Site has been suspended, and the
condition causinq the suspension has not been carrected; ar
3. The Alarm Installation Company and/or the Monitoring Company
listed on the permit application do not have a current valid Securitv Alarm
License issued by the Police Department.
4. Anv false statement of a material fact made by an applicant for the
purpose af obtaininq an Alarm Reqistration shall be sufficient cause far refusal ta
issue a registration Alarm Permit.
K. Upon receipt of the permit application form and fee, the Alarm
Administrator shall issue a permit and Permit Number to the Alarm User and their
Ordinance No. 6216
January 12, 2009
Page 9 of 25
Monitorinq Companv which is valid one year. Renewal permits are valid for a one
year period.
L. Permit Number. A valid Permit Number for the Alarm Site is
required for each request for a burglar alarm dispatch A burqlar alarm request
without a valid Permit Number shall not be accepted for a police dispatch
M. Exceptions.
1. Government entities, includinq but not necessarily limited to the
Gitv of Auburn, County, State Federal and School District entities must obtain
permits for all alarm systems on property under their cantrol within the corporate
baundaries of the Citv of Auburn but are exempt from payment of permit and
renewal fees.
2. All permit fee exempted alarm sites are required to obtain and
maintain a valid Alarm Permit for police response and are subjected to all other
fees and suspension enforcements. (Ord. 5716 § 1, 2002; Ord. 5682 § 1, 2002.)
9.30.040 Permit Application; Cantents.
An application for an Alarm Permit must be on a form provided by the
Police Department and must contain the followinq information:
A. The name, complete address includinq apartment or suite number,
and telephone numbers of the Person who will be the holder of the permit and be
responsible for the proper maintenance and operation of the Alarm System and
paYment of fees assessed under this subsection:
B. The phvsical address and classification of the Alarm Site as either
residential (includes apartment, condo mobile home etc.) or commercial;
C. The classification of the Alarm System (i.e. burglaryholdup
duress, Panic Alarm or other) for each Alarm System located at the Alarm Site
and, for each classification, whether the alarm is audible ar silent;
D. The applicant's mailing address, if different from the address of the
Alarm Site;
E. Anv danqerous or special conditions present at the Alarm Site such
as guard doqs or Protective or Reactive Alarm System;
F. A written notice from the Alarm User settinq farth the following:
1. Thedate of installation, conversion or takeover of the Alarm
System, whichever is applicable;
2. The name, address, and telephone number af the Alarm Installation
Companv or companies performinq the Alarm System installation conversion or
takeover and of the Alarm Installation Company respansible for providinq repair
service to the Alarm System;
3. The name, address, and telephone number of the Monitorinq
Company if different from the Alarm Instaltation Company;.
4. That a set of written operatinq instructions for the Alarm System
includinq written guidelines on how ta avoid False Alarms, have been left with the
applicant by the Alarm Installatian Company; and
Ordinance No. 6216
January 12, 2009
Page 10 of 25
5. That the Alarm Installation Company has trained the applicant in
proper use of the Alarm SVStem includinq instructians on how to avoid False
Alarms.
G. An acknowledqement that the police response may be influenced
by factors includinq, but not limited to the availability of afficers priority af calls
traffic conditions, weather conditions emer ency conditions prior alarm historv,
administrative actions and staffing levels
9.30.050 Transfer af Permit Prohibited.
A. An Alarm Permit cannot be transferred to another Person or Alarm
Site. An Alarm User shall inform the Alarm Administrator af an change to the
information listed on the Alarm Permit application within ten (10) business davs
after such change.
B. Exceptions mav be made in the discretion of the Alarm
Administrator when the transfer proposed is amonq members of the family of the
oriqinal permit holder or successars in interest to the propertv for which the
permit has been issued.
9.30.060 Duties of Alarm Users.
A. An Alarm User shall:
1. Maintain the Alarm Site and the Alarm System in a manner that will
minimize or eliminate False Alarms;
2. Make everv reasanable effort to arrive at the Alarm System's
location within 30 minutes after beinq requested bv the Monitoring Companv or
Police Department in order to:
(a) Deactivate an Alarm System•
(b) Provide access to the Alarm Site; and/or
(c) Provide alternative security for the Alarm Site.
3. Provide vour alarm company with the updated names and
telephone numbers of at least two individuals who are able and have agreed to:
(a) Receive natification of an Alarm System activation at any time;
(b) Respond to the Alarm Site at anv time: and
(c) Provide access to the Alarm Site and deactivate the Alarm System
if necessarv.
4. Not activate an Alarm Svstem far anv reason other than an
accurrence of an event that the Alarm System was intended to report
B. No Person shall operate or cause to be operated any automatic
dialinq device which, when activated uses a telephone device or attachment to
automaticallv dial a telephone line leading into the Police Department or the City
and then transmit anv pre-recorded message or signal. An administrative fee of
$100.00 per incident will be accessed.
C. An Alarm User shall keeq a set of written operatinq instructions for
each Alarm Svstem at each Alarm Site.
Ordinance No. 6216
January 12, 2009
Page 11 of 25
D. All Alarm Users shail aqree with their Alarm installation Companv
or Manitorinq Companv to qo throuqh. an "acclimation period" for the first seven
(7) davs after activation of a Burqlar Alarm System during which time the Alarm
Installation Companv or Monitorinq Company will have no obligation to respond
to, nor will it respond to any alarm signal from the Alarm Site or make an Alarm
Dispatch Reauest to a police response agency, even if the alarm siqnal is the
result of an actual alarm event. Exceptions to the "acclimation period" of non-
response can be made by the Police Department in special circumstances
includinq but not limited to domestic violence and stalkincL
E. An alarm user shall have an alarm installation company inspect the
alarm system after two false alarms in their one-year permit period ta modify the
alarm svstem to be mare false-alarm-resistant or provide additional user traininq
as appropriate.
9.30.070 Audible Alarms; Restrictions Disconnects.
A. After the effective date of this Ordinance no Alarm System shall be
installed, modified or repaired for use within the City of Auburn that has a siren
bell or other audible siqnal that is audible from any property adjacent to the Alarm
Site that sounds for lonqer than ten (10) consecutive minutes after the alarm is
activated, or that reqeats separate audible cvcles more than three times from a
sinqle alarm arminq event within any two-hour period. An administrative fee of
$100.00 per incident will be assessed for each event of an alarm sounding for
lonqer than ten (10) consecutive minutes after the alarm is activated or for
repeated separate audible cycles of more than three times from a sinqle alarm
arming event within any two-hour period.
B. Audible alarm systems may be discannected by the City throuqh
the use of anv means reasonable and necessary if the alarm does not
autamaticallv shut off as described in subsection 9.30.070(A). The City or its
emplovees or aqents shall not be responsible or liable for damage resultinq from
such disconnection.
9.30.080 Duties of Alarm Installatian Companies and Monitorinq Companies
A. Each Alarm Installation Company and Alarm Monitorinq Company
must desipnate one individual as the Alarm Response Manager(ARM) for the
company. The individual designated as the ARM must be knowledgeable of the
provisions of this section, as well as have the knowledge and authority to deal
with False Alarm issues and resaond to requests from the Alarm Administrator.
The name, cantact number, and email address of the ARM shall be provided to
the Alarm Administrator. Failure to desiqnate an ARM within thirtv (30) days after
beinq notified in writinq from the Alarm Administrator may result in the
suspension of the companv's Securitv Alarm License. The City shall assess a
reinstatement fee of $100.00 and an additional fee of $10.00 per permitted user,
if users have been natified of the suspension in accordance with Sections
9.30.090 and 9.30.120 of the City Code.
Ordinance No. 6216
January 12, 2009
Page 12 of 25
B. Upon the installation or activatian of an Alarm System Alarm
Installation Companies shall distribute to the Alarm User information
summarizinq:
1. The requirements of this Ordinance relating to False Alarms;
2. The Permit Fee requirements and the potential for service fees and
suspension of an Alarm Permit and
3. Strateqies on how to prevent False Alarms and proper operation of
the Alarm Svstem.
C. After the effective date of this Ordinance Alarm Installation
Companies shall not proqram Alarm Systems so that they are capable of sending
One Plus Duress Alarms. Monitorinq companies mav continue to report One Plus
Duress Alarms received from Alarm Systems programmed with One Plus Duress
Alarms installed prior to the effective date of this ordinance
D. Upon the effective date of this 4rdinance Alarm Installation
Companies shall not install modifv or repair "single action" devices for the
activation of Duress, Hold-up Robberv or Panic Alarms New devices shall
require two actians or an activation delay ta provide more positive assurance that
the user intends to activate the device.
E. Ninetv davs after the effective date of this ordinance an Alarm
Installation Companv shall on new installations use only alarm control panel(s)
which meet ANSI/SIA CP-01- Control Panel Standard - Features for False Alarm
Reduction.
F. An Alarm Company shall not use an automatic vaice dialer for anv
Alarm Svstem which, when activated uses a telephone device or attachment to
autamaticallv dial a telephone line leading into the Police Department or the 911
Dispatch Center or the Citv and then transmit any pre-recorded messaqe ar
signal. An administrative fee of $100 00 per incident shall be accessed
G. After completion of the installation of an Alarm System an
emplovee of the Alarm Installation Companv shall review with the Alarm User the
Customer False Alarm Prevention Checklist or an equivalent checklist approved
bv the Alarm Administrator. The installer shall complete the Alarm Installer
Checklist.
H. Ensure that all Alarm Users of Alarm Systems eguipped with a
duress, robberv, holdup or Panic Alarm has been provided adequate training as
to the proper use of the alarm.
1. Each Installation Company must maintain for a period of at least
one vear after the date of installation or activation of an Alarm System both the
completed Alarm Installer Checklist and the Customer False Alarm Prevention
Checklist. The Alarm Administrator may request copies of such recards far any
individual Alarm User. If the request is made within 60 days after the Alarm
Svstem's activation, the Alarm Installation Company shall furnish requested
records within three (3) business days after receivinq the request If the records
are requested between sixtv (60) days and one (1) year after the Alarm System's
activation, the Alarm Installation Company shall furnish the requested records
Ordinance No. 6216
January 12, 2009
Page 13 of 25
within thirtv (30) davs after receivinq the request Failure to comply with this
subsection will incur a$50.00 service fee
J. Monitorina Companv Requirements The Monitorinq Company
Reauirements include the followinq_
1_ A Monitorinq Companv shall not make an Alarm Dispatch Request
to a Burglar Alarm siqnal durinq the first seven-day "acclimation period" after a
Burglar Alarm Svstem installation or activation A Monitoring Company may
make an Alarm Dispatch Request for a Hold-up Duress RobbeN or Panic
Alarm. Exceptians to the "acclimation period" of non-response can be made by
the Police Department in special circumstances includinq but not limited to
damestic violence and stalkinq
2. Report alarm siqnals by usinq telephone numbers designated bv
the Alarm Administrator.
3. Emplov Enhanced Call Verificatian and Burglar Alarm Confirmation
on all Burglar Alarm Dispatch Request The Auburn Police Deqartment may
refuse to accept an Alarm Dispatch Request from a Monitorinq Company that
has failed ta complv with the procedures required bv Enhanced Call Verification
and Burqlar Alarm Confirmation For residential systems the Sequential
Verification requirement onlv applies to alarm sig.nals initiated from motion
sensors. Sinale alarm siqnals from devices other than motion detectors will be
eliqible for a police response after Enhanced Call Verificatian has been
eompleted bv the monitoring campanv "
4. Communicate Alarm Dispatch Requests to the Police Department
in a manner and form determined bv the Alarm Administrator.
(a) A valid Permit Number is required for all alarm requests Failure to
provide a valid Permit Number shall result in the call request not being acceqted
for a police dispatch.
(b) Provide zone(s) activation infarmation as part of the Sequential
Verificatian process within the Burglar Alarm Confirmation procedures
5. Communicate Cancellations to the Police Department in a manner
and form determined by the Alarm Administrator.
6. Communicate anv available information (north south front back
door, window etc.) about the lacation of an alarm siqnal(s) as part of an Alarm
Dispatch Request.
7_ Communicate the tvpe of alarm activation (silent or audible interior
or perimeter) if available on any Alarm Dispatch Reauest
8. Notifv Communications (Dispatch) of any Alarm Site that it knows
or reasonablv should know has guard doq(s) or is fitted with a Protective or
Reactive Alarm Svstem. Durinq any alarm at such a site a Responsible PartY
must be contacted and confirm that he or she will respond to the Alarm Site to
disarm the device ar take control of the quard doq(s) In all cases where a guard
doq or a protective-reactive device is present at an Alarm Site the police
dispatch request shall include a warning for officers not to enter the Alarm Site
Ordinance No. 6216
January 12, 2009
Page 14 of 25
until the Responsible Partv is present and has disarmed the device or taken
contral the quard doa(s).
9. After an Alarm Dispatch Request promptly advise the Police
Department if the Monitoring Companv knows that the Alarm User or a
Responsible Partv is an the way to the Alarm Site10. Each Monitoring Company must maintain for a period of at least
one vear after the date of an Alarm Dispatch Request all records relating to the
Alarm Dispatch Repuest. Records must include the name address and
telephone number of the Alarm User, each Alarm System zone activated the
time of Alarm Dispatch Request and evidence of all attempts to verify. The
Alarm Administrator mav request copies af such recards for any individual Alarm
User. If the request is made within sixty (60) davs after an Alarm Dispatch
Request, the Monitoring Company shall furnish requested records within three
(3) business days after receiving the reauest If the records are requested
between sixtv (60) days and one (1) year after an Alarm Dispatch Request the
Monitoring Companv shall furnish the requested records within thirty (30) days
after receivinq the request. Failure to comply with this subsection will incur a
$50.00 service fee per request.
11. Each Monitoring Companv shall upon request immediately provide
the Police Department with the names and phone numbers of the Alarm User's
emerqency contacts at the time of each Alarm Dispatch Request
K. Conversion of Alarm Users. An Alarm Installation Company or
Monitoring CompanY that converts the servicinq of any Alarm Svstem account
from another company shall notify the Alarm Administrator of such conversion
and shall provide to the Alarm Administrator, within thirty (30) days from the date
of conversianz an Alarm User List of the converted accounts in a format
acceptable to the Alarm Administrator, that includes the following:
1. Permit Number.
2. Customer name.
3. Customer billinq address.
4. Customer telephone number.
5. Alarm Site address.
6. Alarm Installation Companv license number.
7. Monitoring Company License number.
L. The customer lists described in subsection 9.30.080(D) above mav
include confidential infarmation that may be protected from disclosure pursuant
ta state law. .
M. Failure to provide Alarm User Lists to the Alarm Administrator, as
required in subsection (4) above will result in a fee of $50 00 per business day
until the Alarm Installation Campany or Monitoring Company complies with the
requirement. Failure to comply after ten (10) business days will result in the
suspension of the company's Security Alarm License. The City will assess a
reinstatement fee of $100.00 and an additional fee of $10.00 qer permitted user
Ordinance No. 6216
January 12, 2009
Page 15 of 25
if users have been notified of the suspension in accordance with Sections
9.30.090 and 9.30.120 af the City Code
N. Disconnected alarm users. An Alarm Installation Companv or Alarm
Monitoring Companv that holds the Alarm Aqreement shall notify the Alarm
Administrator once a month af all alarm customers within the limits of the City of
Auburn that have discontinued their alarm service with the comaan},
9.30.090 Special Licensinq of Alarm Installatian and Monitoring Companies
A. Everv Alarm Installation Company and every alarm Monitorinq
Company shall abtain an Auburn Security Alarm License from the Police
Department and pav an annual prorated fee of $10 00 per each of their
reqistered Alarm Users in the City up to a maximum payment of $100 00 Failure
to pav the annual fee within 30 davs after notice shall result in a late fee of
25.Q0.
B. The Securitv Alarm License required by this section must be
obtained prior to or contemporaneous with the issuance or renewal of a Business
License for the qeriod of time covered bv the Security Alarm License if
applicable.
C. The Alarm Installation Company shall provide the name address
and phone number of anv Monitoring Companv that thev are using to monitor
their Alarm Sites within the City and Monitoring Companies shall do the same for
Alarm Installation Companies that they monitor Alarm Sites far that are within the
City.
D. If an person, firm entity or company does not have or maintain a
current, valid Securitv Alarm License issued pursuant to this section it shall be
presumed that the person firm entity or campany does not have need of alarm
responses from the Police Department Depending an the circumstances the
Police Department mav or may not resqond to any Alarm Dis2atch Request from
anv Alarm Installation Company or Monitorin Company that does not possess a
current, valid Securitv Alarm License issued pursuant to this section
E. The Alarm Administrator shall notify all known Alarm Users
subscribinq to an unlicensed Alarm Installation Companv or an unlicensed alarm
Monitoring Company that the company is unlicensed and that the Palice
Department will no lonqer respand to the user's alarms The City will assess the
Alarm Installation Company or Monitoring Company a reinstatement fee of
$100.00 and an additional fee of $10.00 per permitted user, if users have been
notified.
F. The fee imposed by this Section shall be in addition to the Business
License fee and all other applicable fees levied by the City.
9.30.100 Quties and Authority of the Alarm Administrator
A. The Alarm Administrator shall:
1. Designate the manner and form of Alarm Dispatch Requests and
the telephone numbers to be used for such requests; and
Ordinance No. 6216
January 12, 2009
Page 16 of 25
2. Establish a procedure to accept Cancellation of Alarm Dispatch
Requests.
B. The Alarm Administrator shall establish a pracedure to acauire and
record information on Alarm Dispatch Requests including the followinq
information:
1. Identification af the Alarm Site by address, apartment number, unit
number, suite number and Business name or last name;
2. The date and time Alarm Dispatch Request was received including
the name of the Monitorinq Company and the Monitorinq operatar's name or
number;
3 Date and time of an officer's arrival at the Alarm Site; and
4. The alarm zone(s) and zone description.
C. The Alarm Administrator shall establish and implement a procedure
to notifv the Alarm User of a False Alarm. The notice shall include the followinq:
1. The date and time of an officer's response to the False Alarm; and
2. A statement urginq the Alarm User to ensure that the Alarm System
is properly operated, inspected, and serviced in order to avoid False Alarms and
resultinq False Alarm fees.
3. Any False Alarm fees incurred.
D. The Alarm Administrator may require that a conference be held with
an Alarm User and the Alarm Installation Company or Monitoring Company
respansible for repairing or Monitorinq of the Alarm System to review the
circumstances af each False Alarm. The conference may be held in person or
through a conference telephone call, at the Alarm Administrator's discretion.
Failure to participate will result in suspension of the Alarm Permit or the Security
Alarm License, or both as indicated by the facts of the case. Reinstatement after
compliance will reguire payment of permit reinstatement fees in accordance with
Sections 9.30.030, 9.30.080, 9.30.090 and 9.30.150 of the City Code.
E. The Alarm Administrator mav establish an Alarm User Awareness
Class. The Alarm Administrator may request the assistance of associations,
alarm companies and law enforcement aqencies in developing and implementinq
the class. The class shall inform Alarm Users of the Alarm Ordinance; problems
created by False Alarms and teach Alarm Users how to avoid creatinq False
Alarms. The Awareness Class can be an electronic on-line school.
F. If a false Robbery, Holdup or Panic Alarm has occurred and the
alarm was tricyqered using a sinqle action, non-recessed device, the Alarm
Administrator may consider a waiver or partial waiver of the False Alarm fee, if
action is taken bv the Alarm User to remove ar replace the single action, non-
recessed device.
G. The Alarm Administrator will make a copy of this ordinance and/or
an ardinance summarv sheet available to each Alarm User.
9.30.110 False Alarm Fees; Service Fees; Late Fees.
Ordinance No. 6216
January 12, 2009
Page 17 of 25
A. False Alarm Service Fees. An Alarm User shall pay the followinq
fees to the Alarm Administrator for police response to anv False Alarm durinq
their one year permit period:
1. Burqlar False Alarm Service Fee: $100.00 for each False Alarm
except as provided in subsection 9.30.110(K) of this Section; and
2. Robberv, Panic and Burglarv Crime in Progress False Alarm Fees:
$200.00 for each False Alarm except as provided in subsection 9 30 110fK) of
this Section.
B. If a False Alarm fee is not paid within thirtv (30) days after the
invoice is mailed, a late fee in the amount of $25.00 will be impased
C. Fees for False Alarms by Non-permitted Alarm Systems. In addition
to the fees set forth in subsections 9.30.110(A) and (B) a supplemental fee shall
be impased upon anv person, firm, entity or company operating a Non-permitted
Alarm Svstem in the amount of $200.00 for each False Alarm.
D. Any Monitorinq Companv reauestinq an Alarm Dispatch Request
for a Non-permitted Alarm System shall pay an administration fee of $100.00 per
incident. If the fee is nat paid within thirtv (30) davs after the invoice is mailed a
late fee in the amount of $25.00 is herebv impased on the Monitoring Companv.
E. If Cancellation of police respanse accurs prior to the Police (7fficer's
arrival at the Alarm Site, the response is not considered a False Alarm and no
fee will be assessed.
F. The Alarm Installation Company shall be assessed a fee of $100.00
if the officer respondinq ta the False Alarm determines that an emplovee of the
Alarm Installation Company directly caused the False Alarm. Such False Alarms
are not included in the total number of False Alarms for the Alarm User.
G. A fee of $100.00 is hereby imposed aqainst any Monitorinq
Company that fails to verify Alarm System siqnals as required in subsection
9.30.080(C)(3).
H. A fee in the amount of $200.00 is herebv imposed against an Alarm
Installation Campany if the Alarm Administrator determines that an employee of
the Alarm Installation Company knowingly or recklessly made a false statement
concerninq the inspection of an Alarm Site or the performance of an Alarm
S sy tem.
1. Notice of the right of appeal under this ordinance will be included
with notice of any fee.
J. All reqistration fees, renewal registration fees, service fees or fines
accessed under this section are due within thirty (30) days of written notice
unless otherwise noted. A late fee of $25.00 shall be accessed for each
individual reqistration fee due and all other fees due that are nat paid within thirtx
30 da s.
K. In order ta provide an educational period prior to the application of
the fees for everv false alarm as set forth in subsections 9.30.110(A) (1) and (2)
of this Section, the fees for such false alarms shall not be imposed for the first
Ordinance No. 6216
January 12, 2009
Page 18 of 25
faise alarm for anv alarm svstem durinq the first twelve months following the
adoption of this Ordinance.
9.30.12_0 Notice to Alarm Users of False Alarms and Suspension of Police
Response.
A. The Alarm Administrator shall notifv the Alarm User in writing after
each False Alarm. The notice shall include either a warninq or the amount of the
fee for the False Alarm the fact that response will be suspended after the third
False Alarm durinq the one year permit period (excludinq Duress Robbery,
Holdup and Panic Alarms) and a description of the appeals procedure available
to the Alarm User. '
B. The Alarm Administrator shall notify the Alarm User in writing and
the apprapriate alarm installation company ar monitoring company bv electronic
mail thirtv (30) davs before an alarm response is to be suspended The right of
appeal under this ordinance will be included with the notice Suspension of alarm
response in this subsection does not applv to Duress RobberyHoldup and
Panic Alarms. The notice of suspension must also include any fee due and a
description of the appeals procedure available ta the Alarm User and/or the
Alarm Installation Company or Monitaring Companv
9.30.130 Vialation of Makinq Alarm Dispatch Request for Suspended Alarm
Site.
A. The Alarm Administrator shall notify the Police Department of each
Alarm User whose Alarm Permit warrants suspension under the terms of this
Chapter. The Alarm Administrator shall suspend an Alarm Permit if it is
determined that:
1. The Alarm User has had three ar more false burglary alarms within
the one vear permit period except that the Alarm Administratar may waive a
suspension of a permit upon receipt of documented work orders showinq
reasonable attempts to repair the Alarm System prior to the notice of suspension
The Alarm Administrator may impose a one (1) week acclimation period upon
reinstatement of the permit.
2. There is a false statement af a material fact in the application for a
permit; or
3. The Alarm User fails or refuses to pay a Permit or Permit Renewal
fee, False Alarm fee or late fee assessed under this section.
B. It is a violation of this section for any person firm entity or
company to operate a Burqlar Alarm System durinq the period in which the Alarm
Permit is suspended. It is a violation of this section for a Monitorinq Company to
make an Alarm Dispatch Request to a Burqlar Alarm Site after the Monitoring
Companv's Alarm Response Manager (ARM) has been notified by electronic mail
by the Alarm Administrator that the permit for that Alarm Site has been
suspended. After three (3) business days of the ARM's notification the
Monitorinq Company shall be assessed a$100.00 fee for the first dispatch report
Ordinance No. 6216
January 12, 2009
Page 19 of 25
and $200.00 for each dispatch request thereafter within the same suspension
period. If the fee is not paid within thirty (30) days after the invaice is mailed a
late fee in the amount of $25.00 is hereby imposed on the Monitoring Compan rL
C. If a person, firm, entity or company allows his/her/its Security Alarm
License to laps or be suspended, unless an appeal has been timely filed it shall
be presumed that the person, firm, entity or company does not have need of
alarm responses from the Police Department. Depending on the circumstances
the Police Department mav or may not respond to any Alarm Dispatch Request
from any Alarm Installation Company or Monitorinq Company where the Security
Alarm License is lapsed or suspended unless there is a separate indication that
there is a crime in progress.
9.30.140 Appeals of Determinations Regarding Alarm Permits, Security
Alarm License and Fees.
A. If the Alarm Administratar assesses a fee, suspends an Alarm
Permit, Securitv Alarm License or denies the issuance, renewal or reinstatement
of an Alarm Permit or Security Alarm License, the Alarm Administratar shall send
written notice of the action and a statement of the right to appeal to the affected
applicant, Alarm User, Alarm Installation Company or Alarm Monitoring
Company.
B. The Alarm User, Alarm Installation Campanv or Alarm Monitorinq
Company or other interested party may appeal any action described in (1) above
to the Chief af Police or desiqnee by setting forth in writinq the reasons far the
appeal and deliverin tq he appeal to the Chief of Police or desiqnee within twenty
(20) business days after receipt of notice of the action. Failure to deliver the
appeal within that time period is a waiver of the right to appeal.
C. The procedure for an appeal to the Chief af Police or desiqnee is as
follows:
1. The applicant, Alarm User, Alarm Installation Company or
Monitoring Campany may file a written request for appeal by paying an appeal
fee of $25.00 to the Police Department and setting forth the reasons for the
appeal. The appeal must be entitled "Appeal from Alarm Administratar's Action."
Appeal fees will be returned to the appealinc~party if the appeal is successful.
2. The Chief of Police or designee shall conduct a hearinq within thirty
(30) days after receipt of the request for review and shall consider the evidence
submitted by the appealing party and the Alarm Administrator. The Chief of
Police or designee must base the decision on the preponderance of evidence
presented at the hearinq and must render a decision within fifteen (15) days after
the date of the hearing. The decision shall affirm or reverse the decision or action
taken bv the Alarm Administrator.
3. Any person aqgrieved by the decision of the Chief of Police or
desiqnee maV appeal in accordance with the procedure set forth in Section
18.70.050 of the Auburn Citv Cade.
Ordinance No. 6216
January 12, 2009
Page 20 of 25
4. Filina of an appeal stavs any action by the Alarm Administrator to
suspend an Alarm Permit or require the pavment of a fee until the appeal
process has been exhausted. This provision applies onlv to the action of the
Alarm Administrator that is the subiect of the appeal This provision does not
operate as a bar to enforcement action on violations of this section that occur
thereafter.
D. The Alarm Administrator or the Chief of Palice or their respective
desiqnees, may adiust the count of False Alarms or assessed fees based on:
1. Evidence that a False Alarm was caused by action of a
communications services provider (i e telephone cellular cable company);
2. Evidence that a False Alarm was caused by a power outaqe of
more than faur (4) hours or severe weather such as a tornado or earthquake•
3. Evidence that an Alarm Dispatch Request was not a False Alarm•
or
4. The accurrence of multiple alarms within in a 24 hour period which
mav be considered as one False Alarm if the Alarm User has taken corrective
actian, unless the False Alarms are directlv caused bv the Alarm User.
E. The Alarm Administrator may waive all of a False Alarm fee or a
parkial part of the fee due to extenuating circumstances or to encourac.e
carrective actian.
F. On review of fees assessed to an Alarm Installation Company or
Monitorinq Companv the Alarm Administrator, or, if appealed Chief of Police or
desiqnee, or the administrative hearing officer, may consider whether the Alarm
Installation Company or Monitorinq Company has enqaqed in a consistent
pattern of violations.
9.30.150 Reinstatement of Suspended Alarm Permits
A. On the first suspension of a permit a person firm entity or
companv whase Alarm Permit has been suspended may obtain reinstatement of
the permit bv the Alarm Administrator if the person firm entity or company:
1. Submits a new applicatian and pays a$50 00 reinstatement fee•
2. Pavs, or otherwise resolves all outstandinq fees and penalties•
3. Submits a written notice from an Alarm Installation Companv
statinq that the Alarm Svstem has been inspected and repaired (if necessary) by
the Alarm Installation Company; and
4. The Alarm User successfully completes an electronic on-line alarm
awareness class and test.
B. On the second and every subsequent suspension af a permit
reinstatement mav be obtained bv compliance with subsection 9 30 150(A)
above and compliance with any of the following conditions that the Alarm
Administrator may require:
1. Proof that an employee of the Alarm Installation Companv or
Monitorinq Campany caused the False Alarm
Ordinance No. 6216
January 12, 2009
Page 21 of 25
2. Upqrade the alarm cantrol panel to meet SIA Control Panel
Standard CP-01.
3. A written statement from an independent inspector designated bv
the Chief of Police or his desiqnee that the Alarm System has been inspected
and is in qood workinq order.
4. Confirmation that all motion detectors are properly confi ured
5. Confirmation that the Alarm System reguires two independent
zones ta triqqer before transmittinq an alarm signal to the Monitorina Company.
6. Confirmation that the Alarm System requires two independent
detectors to triqqer before transmitting an alarm signal to the Monitorinq
CompanV.
7. Certification that the Monitoring Company will not make an Alarm
Dispatch Reauest unless the need for an officer is confirmed by a listen-in
device. This condition does not apply to residential property.
8. Certification that the Monitoring Company will not make an Alarm
Dispatch Request unless the need for an officer is confirmed by a camera device
This condition does not apply to residential property.
9. Certification that the MonitorincLGompany will not make an Alarm
Dispatch Request unless the need for an officer is confirmed y a person at the
Rlarm Site.
C. The Police Department shall reinstate its response to an Alarm Site
as soon as is practicable after receiving notice of reinstatement from the Alarm
Administrator. The Alarm User and Monitoring Company shall take notice that the
Alarm Site has been officially reinstated onlv after receivinq notice from the Alarm
Administrator af that fact.
9.30.160 Suspension of Police Response to an Alarm Site.
A. In addition to the provisions in this Chapter relatinq to lapsed
invalid and suspended Security Alarm License, followinq reasonable notice to the
Alarm User, as determined bv the Chief of Police or desiqnee, the Chief of Police
or desiqnee may suspend police responses to an Alarm Site if he/she determines
that:
1. There is a violation of this chapter by the Alarm User; and/or
2. There is a false statement of a material fact in the application for a
permit; and/or
3. The permitted Alarm System has qenerated more than 3 False
Alarms during anypermit period; and/or
4. The Alarm User has failed to pav an Alarm Permit fee or late fee a
late renewal fee or anv fee assessed under this section, more than thirtv (30)
davs after the fee is due. This applies to all classifications of alarms including
burqlarv, panic, duress, hold-up and robberv.
5. Dependinq on the circumstances, the Police Department may or
may not respond to any alarm, where the Alarm Site is under suspension of
police response.
Ordinance No. 6216
January 12, 2009
Page 22 of 25
B. Actians made pursuant to this section are not subject to
administrative review.
C. The Chief of Police or desiqnee mav, for qood cause shown in
his/her sole discretion reinstate police response that has been suspended
pursuant to this sectian.
9.30.170 Revocation of Security Alarm License
A. The Chief of Police ar designee may revoke a Security Alarm
License of an Alarm Installation Company or Monitarinq Company if he
determines that:
1. There is a violation of this chapter bv the Atarm Installation
Companv or Manitorinq Company and/or:
2. The Alarm Installation Company or Monitoring Company has failed
to pav anv fee assessed under this section more than sixty (60) days after the
fee is due.
B. Dependinq on the circumstances the Police Department may or
mav not respond to anv alarm where the Alarm Installation Company or
Monitorinq Company is under revocation
C. A revocation made pursuant to this section is not subject ta
administrative review.
D. The Chief of Police or designee may, for qood cause shown
reinstate a Securitv Alarm License that has been revoked pursuant to this
section. An administrative fee of $100.00 shall be assessed as part of a Security
Alarm License reinstatement.
9.30.1 &0 Police Department Response
A. The Police Department will endeavor to respond to all alarm calls
indicatinq that there is a Duress RobberyPanic or Burglar event "in progress"
as promptly as possible, takinq into account pendinq calls for service and any
policv establishinq prioritv of dispatched calls followinq natification of the receipt
of the alarm from the Monitoring Company. Police supervisors maV cancel police
response to anv or all alarms based on weather or other factors effectin olice
service needs.
B. The Chief of Police or designee maY re-prioritize assiqnment of
burglar alarms and respanse time at anv time during a 24-hour period as may be
necessary due to the service needs of the communit}.
9.30.190 Confidentiality of Alarm Information
The Alarm Administrator and the Gity of Auburn and its/their employees
shall endeavor to hold all information contained in documents gathered thrau_qh
alarm reqistrations, customer lists and informatian in the alarm appeal process in
confidence to the extent provided by law. Such information shall be deemed
proqrietarv and confidential to the extent provided bv law. Absent special
circumstances, such information must not be released to the public or any person
Ordinance No. 6216
January 12, 2009
Page 23 of 25
other than a law enfarcement aqenc thirdparty administratar or the applicable
Alarm User, Alarm Installation Company or alarm Monitorinq Companv except
pursuant to court order or as required bv law.
9.30.200 Scope of Police Duty: Immunities Preserved
The issuance of Alarm Permits does not create a contract between the
Police Department and/or the Citv and any Alarm User Alarm Installation
Companv or Monitorinq Company nor does it create a dutv or obligation either
expressed or implied on the Police Department to respond to any alarm Any
and all liabilitv and consequential dama e resultinq from the failure of the Palice
Department to respond to an Alarm Dispatch Request is herebv disclaimed and
full qovernmental immunitv as provided bv law is retained By applyin for an
Alarm Permit, the Alarm User acknowledges that the Police Department
response is influenced bv the availability of officers priarity of calls traffic
conditions, weather conditions emergency conditions staffing levels prior
response history and administrative actions
9.30.210 Alternate Enforcement.
In addition to the specific violations fees and/or costs provided herein
failure to comply with the requirements of this chapter shall constitute a civil
infraction punishable pursuant to Chapter 1.25 of the City Code In anv
prosecution of such infraction it shall be prima facie evidence of the violation that
the alarm svstem, at the same address and with the same owner or occupant
had a prior false alarm as indicated bv the palice fire or other emer ency
response records of the prior false alarm Additionally failure to fail to pay the
fees imposed as set forth herein within twenty (20) calendar davs of the notice
shall constitute a separate civil infraction punishable pursuant to Chapter 1.25 of
the City Cade.
Section 2. Amendment to Fee Schedule. The City Clerk is directed and
authorized to insert in the City of Auburn Fee Schedule the fees set forth herein
and to delete their reference from the Sections herein to the extent reasonable
and consistent herewith, replacing such fee references with references instead to
the City of Auburn Fee Schedule.
Section 3. Implementation. The Mayor is hereby authorized to
implement such administrative procedures as may be necessary to carry out the
directions of this legislation.
Ordinance No. 6216
January 12, 2009
Page 24 of 25
Section 4. Severability. The provisions of this ordinance are declared to
be separate and severable. The invalidity of any clause, sentence, paragraph,
subdivision, section or portion of this ordinance, or the invalidity of the application
thereof to any person or circumstance shall not affect the validity of the
remainder of this ordinance, or the validity of its application to other persons or
circumstances. Ordinances in conflict herewith are hereby repealed to the extent
of such conflict. This Ordinance shall take effect 30 days from the date of
publication after its second reading.
Section 5. Effective date. This Ordinance shall take effect and be in
force five days from and after its passage, approval and publication as provided
by law.
INTRODUCED: JAN 2 O 2009
PASSED: JAN 2' 0 2009
APPROVED: JAN 2 O 2009
PETER B. LEWIS, MAYOR
ATTEST:
k
/
Danielle E. Daskam, City Clerk
Published: 'z-'"
Ordinance No. 6216
January 12, 2009
Page 25 of 25
APPROVED AS TO FORM: