HomeMy WebLinkAboutLanguage Line - Signed agreement
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COM MUNlCATIONS
SDLUTIONS IN ANV LANCUAllE~
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Interpreter Services Agreement
LLE and Citv of Auburn Washin!!ton.. the Clic;nt, agree that the tcrms and conditions shown below will apply to OVI:[-thC'-
phone interpreter services (LLE-LINK@) provided by LLE to th~ Clirnt.
BASIC TERMS AND CONDITIONS
1. Term of Agreement -- This agreement will become effective upon signing by both parties, and .....ill continuc in effect
1.1I1lCS5 te:rminated by one or both parties with sixty (60) days notice.
2. Charges, Invoices and Payments - Cli=t agrees to pay all properly invoiced charges for LLE-LINK@ services within
thirty days of the invoice date, or by charge card (VISA Or MasterCard), pI:[ agreed upon prOc~dures. Invoices (and/or
invoice summaries) will be sent to the Client billing address shown below. Fees for LLE-LINK@ services include actual
usage fees provided at $1.65 per minute for all languages served, with no additional administrative or monthly handling
charges. LLE shaH give ,he Client thirty (30) days advance notice of any change in these rates.
3, Privacy of Communication - In providing LLE-LINK@ services, LLE will make reasonable efforts to ensure the privacy
of Client's communications.. However, under compulsion of law, LLE, may be: obligated to n:ve:al communications that
evidence or constitute criminal activity.
4, Unauthorized Use of Service -- Client agrees to safeguard its Access Codes(s) against use by unauthorized persons.
Additionally, Cliem shall be soldy and fully rClopOIlsible for chiITges resulting from use of its Access Code, whether or not
such us~ is authorized.
5. Confidentiality of Communication - LLE is fully aware ofthe importance of absolute confidentiality in providing any of
its services, and ensures the confidentiality of all client information by employing a very strict- screening policy hiring only
individuals with demonstrated professionalism; carefLllly briefing prospcctive linguists = all of LLE's confidentiality
policies: and insiSling on a signed confidentiality agreement as a prerequisite to employment with LLE.
The authorized signature below acknowledges that you have read, understand, a.J.1d agree to the terms and conditions above.
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Telephone: -;;:(5.3 ~o~ 3ib 9ax:
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