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HomeMy WebLinkAboutComcast July 2010 Install & Equipment Rate change 15815 25th Ave West Comcast® Lynnwood, Cable Lynnwoodod, WA 98087 May 28, 2010 Lorrie Rempher Information Services Director City of Auburn 25 West Main St Auburn, WA 98001 Dear Ms. Rempher: Comcast will be making changes to our installation and equipment rates, as detailed on the enclosure. These changes will be effective with July 2010 bills, and customers will be notified by bill message. Also, Comcast is pleased to announce that starting June 2, 2010, Galavision will be available on channel 728 and Telefutura will be available on channel 729 on the Digital Preferred and Selecto Total levels of service. Customers will be notified by bill message. If you have any questions, please contact me at (253) 288-7496. Sincerely, Terry Davis Director, Franchising and Government Affairs Enc. cc: Janet L. Turpen, Comcast Ken Rhoades, Comcast Dennis Seley, City of Auburn Bradley & Guzzetta, LLC Comcast Cable ynnw25th Ave West 15815 Ccomcast® L Lynnwood, WA 98087 Installation & Equipment Price List (all prices exclude applicable franchise fees, regulatory fees and taxes) Video Equipment Monthly Rates Current New Effective with Jul 2010 Billin Price Price Remote Control (All Units) $0.15 $0.20 Converter Box (Basic Service Only) $1.00 $0.95 Converter Box (All Others Excluding HD) $3.20 $2.50 2nd CableCARD-TiVo Series 3/CPE requiring 2nd CableCARD $1.60 $1.50 Video Installation & Service Fees Current New Effective with Jul 2010 Billin Price Price Hourly Service Charge $30.99 $30.00 Customer Trouble Call $27.99 $27.00 Installation-Unwired Home (within 125 feet) $33.99 $40.00 Installation-Prewired Home (within 125 feet) $23.99 $28.00 Installation Additional Outlet-Connect Initial $12.99 $14.00 Installation Additional Outlet-Connect Separate $20.99 $24.00 Other Installation-Relocate Outlet-Separate $16.99 $21.00 Other Installation-Relocate Outlet-Initial N/A $14.00 Other Installation-Upgrade (non-addressable) $14.99 $15.00 Other Installation-Downgrade (non-addressable) $9.99 $11.00 Connect VCR-Connect Initial $5.99 $7.00 Connect VCR-Connect Separate $13.35 $15.00 Activate Pre-Existing Outiet-Initial N/A $7.00 Activate Pre-Existing Outlet-Separate N/A $16.00 Self-Installation Kits Self Install Kit - 1-product $14.95 $15.00 Self Install Kit - multi-product N/A $30.00 Shipping and Handling (standard) $9.95 $10.00 Shipping and Handling (priority) $29.95 $30.00 Shipping & Handling (handsets/remotes) $5.95 $6.00 High Speed Internet Miscellaneous Services Current New Effective with Jul 2010 Billin Price Price Reactivate Internet Voice Service/Equipment $4.00 $5.00 Comcast Digital Voice Miscellaneous Services Current New Effective with Jul 2010 Billing) Price Price $4.00 $5.00 Reactivate Digital Voice Service/Equipment