HomeMy WebLinkAboutComcast - Network Enhancement 07-01-10
Ccomcaste 1Comcast Cable
5815 25th Ave West
Lynnwood, WA 98087
July 1, 2010
Lorrie Rempher
Information Services Director
City of Auburn
25 West Main St
Auburn, WA 98001
Dear Ms. Rempher:
As part of our commitment to provide the very best entertainment and communications
experience, we continue to invest in our next-generation, high-speed fiber-optic network to
support new product features and more programming choices. Our latest network enhancement
provides even more High-Definition (HD) and On Demand entertainment choices both on TV and
online; digital phone service with advanced features and unrivaled call clarity; and Internet with
some of the fastest speeds available in the United States.
Periodically, we must adjust prices due to increases in programming and other business costs.
Starting August 1, 2010, new prices-some higher, some lower-will apply to select video, Internet
and phone services as indicated on the enclosed notice. Customers will be notified of these
changes by newspapers ads and bill messages.
Also enclosed, for your information, is a list of price changes effective with July 2010 bills for
miscellaneous services related to our Internet and phone products.
If you have any questions, please contact me at (253) 288-7496.
Sincerely,
Terry Davis
Director, Franchising and Government Affairs
Enclosures (2)
cc: Janet L. Turpen, Comcast
Ken Rhoades, Comcast
Dennis Seley, City of Auburn
Bradley & Guzzetta, LLC
NOTICE OF PRICE CHANGE FOR COMCAST CUSTOMERS
RECEIVING SERVICE IN SELECT AREAS OF KING ' SNOHOMISH COUNTIES, WA
Effective August 1, 2010, Comcast will make the Current New Digital Silver Package $94.03 $102.91
following price changes in the communities listed below: Miscellaneous Charges (per month) Rate Rem
HBO Digital Cable $26.17 $28.64
Algona WA0054, Auburn WA0096 WA0629 WA0878, Beaux Arts VXege Service Protection Plan $1.45 $1.99
WAO384, Bellevue WA0076 WA0148 WAO330, Black Diamond WAOO55, Digital Bronze Package $74.44 $77.98
Bother WAO149, BuAen WAO539, Carnation WA0334, Cycle Hik WAO604, Reconnection of Service $23.99 $28.00
Covington WAO582, Des Moines WAO121, EnumGew WAO057, Federal Digital Standard $74.44 $77.98
Way WADS", Hunts Point WAO398, Kenmore WA0595 WAO598, Kent Bronze Bonus Package - t Digital Outlet $74.44 $81.47
WAO065, Kkldend WA0310, Maple Valley WAO 170, Medina WA0081 N Packages - No longer available for new Current New
WAO443, Mercer Island WADI 10, Newcastle WAO559, Normandy Park subscription as of August 1, 2010 Rate Rate Digital Platinum Package $132.43 $143.93
WAD 188, North Bend WA0051, Paclfk: WA0061 WAO597, Redmond Basic Cable $57.45 $60.99 Digital Value Package $92.43 $96.97
WA0151 WAO879, Renton WA0068 WA0877, Sammamish WAO825,
Seatac WAO541, Seattle WA0069 WA0112 WAO596, Snoquaknie Silver Package $34.98 $35.98 Comcast Digital Premier -1 Digital Outlet $132.43 $144.93
WAO197, Tukwila WA0205, Unincorporated King County WA0082
WA0093 WA0118 WA0150 WA0181 WA0253 WA0259 WA0401 WAO570, Comcast Digital Preferred $72.74 $77.98
Unincorporated Snohomish County WA0827, Mashorh Island WAD413, Digital Ute with Starz $19.40 $21.23 Premium Packages - No longer available for new current New
Woodinville WAO549 Yenow Point WA0399 DigOelValue Package $106.44 $116.49 subscription as of August 1, 2010 Rate Rate
Starranowe $12.59 $13.78
XRNITY N Packages (per month) Current Now Ticket to Entertainment with Starr $109.17 $119.47
Rare Rate
Premium N Package $80.39 $87.98 The following Price changes only aPPIY to
Digital Economy (with Internal or Voice) $39.99 $29.95 communities referenced below:
Digital Stoner Package $60.70 $60.99
Digital Economy (1V only) $29.99 $29.95 Agana WA0054, Auburn WA0096, Album WA0096 WA0829 WA0878,
Digital Suter $57.45 $60.99 Digital Plat in Package $68.76 $68.99 Black Diamond WA0055, Burfen WA0539, Covington WA058Z Des
Digital Gold Package $66.98 $67.98 Moines W40121, Enumclaw WA0057, Federal Way WA0544, Kent
Digital Preferred $74.44 $77.98 WAO065, Maple Valley WA0170, Newcastle WAO559, Alwnavdy Park
Ticket to Entertainment $106.44 $109.98 WAO188, North Bernd WA0051, Pacllk WA0061 WAO597, Renton
Digital Referred Plus $106.44 $10918 WAOO68, Renton WA0877, Seatac WAO541, SnoquetmAS WAO197,
Digital Classic Package $74.44 $77.98 Tukwila WA0205,UnkrrpaatedKvCounty WA0092WA0083
Digital Premier $126.44 $129.98
Digital Silver Package $101.56 $109.98 WA0150 WA0181 WAO53 WA0259 WA0401 WA0570
Sport Entertainment Package $5.99 $7.95
HBO Package $17.99 $18.99 Digital Standard Package $80.43 $85.93 N Packages - No longer available for now Current New
Stolz Package $17.99 $18.99 Digital Preferred with HBO $92.43 $96.97 subscription as of August 1, 2010 Rate now
Comcast Digital Premix $124.74 $129.98 Digital Gold Package $112.43 $123.04
Cinemax Package $17.99 $18.99
ComcastPreferred Plus $09.98 ToolNPackage -2Digital OuNete $126.44 $137.98
Show lime Package $17.99 $18.99
The Movie Channel Package $17.99 $18.99 Comcast Digital Premier - 2 Digital Outlets 51.61 Total N Package-1 Digital Outlet $126.44 $129.98
CableLatino 9.95 Total TV Package -1 Digital Outlet $126.44 $129.98
Mul6Latino WA $16.95 1 Addressable Converter
Multilatino Plus WA $29,95 CableLatiro Completo 1.13 Promotional Digital Gold $125.11 $129.98
CableLatira Complete con HBO 7.54 HBO Digital Cable $26.17 $25.65
MulbLatino Extra WA $39.95
Selects Total $14.99 $16.95 Digital Bronze Package $74.44 $77.98
.
MulfiLatim Max WA $5995
MultiLatino Ultra WA $76.90 Digital Standard $74.44 $77.98
Premium Packages - No longer available for new Current New
subscription as of August 1, 2010 Rate Rate Digital Platinum Package $132.43 5144.93
XFINITY N Optional Services (per month) Current New HBO/Sterz $19.99 $21.88 Digital Value Package $92.43 $96.97
Rate Rate
HO Limited Cable Customer Equipment $8.00 $2.50 StarWEncore Package $17.99 $18.99 Comcast Digital Premier -1 Digital Outlet $132.43 $144.93
Digital Additional Outlet Service $6.10 $8.00
Internet Packages- No longer available for new Current Now Premium Packages -No longer available for new Current New
HD Technology Fee $6.50 $8.00 subscription as of August 1, 2010 Rate Rene subscription as of August 1, 2010 Rate Rate
HD Additional Outlets $12.60 $8.00 Earthlink Cable Internet with Modem $48.95 $52.95 Cinemax/rhe Movie Channel Package $37.78 $37.98
HD Additional Outlets with HD Triple Play $9.95 $8.00 HBO/Cinemax/SLa Ancore $31.65 $34.64
Digital Video Recorder (Standard-Definition) $8.95 $9.95 Double Play Packages - No longer available for Current New StarztEneore $12.59 $13.78
new subscription as of August 1, 2010 Rate Rate
Digital Video Recorder (Standard-Definition) $15.05 $17.95 Digital Starer/Performance Internet $100.40 $103.94 The following price changes only apply to
Additional Outlets
sreferencedbelow:
DgitalVideo Recorder (High-Definition) $22.05 $15.95 Digital Preferred/PenormannceInternet $117.39 $120.93 communities
Additional Outlets Comcast Digital Starter Double Play $102.40 $105.94 ~n Island W
Comcast Digital Preferred Double Play $119.39 $122.93 TV Packages - No longer available for now current New
XRNITY Internet (per month) ant Now Comcast Digital Premier Double Play $171.39 $174.93 subscription as of August 1, 2010 Rata Rate
Rate Rate Economy Internet (Internet only) $34.95 $37.95 Cornetist Digital Premier Double Play $169.39 $172.93 Digital Gold Package $109.17 $119.47
Performance Internet (Internet only) $54.95 $57.95 HSVCDV Bundle $82.90 $81.90 Total N Package - 2 Digital Outlets $117.57 $128.67
Total N Package -1 Digital Outlet $117.57 $128.67
Blast! Internet (Internet only) $64.95 $67.95
Madam Rental $5.00 $7.00 Triple Play Packages - No longer available for Current New Total N Package -1 Digital Outlet 1 Addressable $115.54 $126.45
new subscription as of August 1, 2010 Rate Rate Converter
Comcast Digital Starter Bundle $140.35 $143.89 Promotional Digital Gold $109.17 $119.47
XFINITY Voice Optional Services (per month) Rate Current Newte Comcast Digital Preferred Bundle $157.34 $160.88 HBO Digital Cable $26.17 $28.64
R a
Additional Una with Calling Features $20.00 $21.95 Comcast Digital Preferred Plus Bundle $189.34 $192.88 Digital Bronze Package $73.91 $77.98
Additional tine without Calling Features $10.00 $11.95 Comcast Digital Premier Bundle $215.33 $220.83 Digital Standard $73.91 $77.98
eMTA Rental $5.00 $7.00 Comcasl Digital Premier Bundle $221.43 $228.83 Digital Silver Package $95.73 $104.77
with AdditionalOutlet
Economy Triple Play Bundle $105.65 $110.89 Digital Platinum Package 130.95 $143.34
XFINITY Triple Play Packages (per month) torrent New Value Plus Bundle $114.99 $119.99 Digital Value Package $89.02 $96.97
Rate Rate yoke Triple Play $105.65 $110.89 HD Starter Bundle $129.99 $134.99
Premium Packages -No longer mailable for new current mew
MultiLatino Plus PT' (available August 17, 2010) WA $79.85 HD Preferred Bundle $144.94 $149.99 subscription as of August 1, 2010 Rate Rate
MuhiLafiro Extra PT' (available August 17, 2010) WA $89.85 HD Plus Bundle $159.99 $164.99 Satz/Encore $8.39 $9.18_ j
MultiLarira Max PT' (available August 17, 2010 WA $129.99 The following price changes only apply to Call Comcast for complete details about services and prices. Certain services are
Multilatino Max PT' SurePrice WA $114.99 communities referenced below: available separately or as part of other levels of service and not all services are
available in all areas. You must subscribe to Limited Cable Service to receive other
(available August 17, 2010) Beaux Arts Wlege WAO384, Bellevue WA0076 WA0148 WAO330, Bothell video services or levels of video service. You must purchase or rent a convener for
Mukilatino Ultra PT' (available August 17, 2010) WA $139.99 WAO149, Carnation WA0334, Clyde Hal WA0604, Hunts Poke WA0398, a separate charge to receive terrain services. MultiLatko tier requires subscription
Kenmore WA0595 WAO598, Kkktarnd WA0310, Nadine WAO081 VVAO443, to Digital Starter level of service or above. SureRice montlhly price is only available
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Cable Vomcast® 15815 t 25th Av th Av
15815 e West
Lynnwood, WA 98087
High Speed Internet Miscellaneous Services Old Price New Price
(Effective with July 2010 Billing)
Reactivate Internet Voice Service/Equipment $4.00 $5.00
Customer Trouble Call $27.99 $40.00
Upgrade of Optional Services Requiring Separate Trip $27.99 $40.00
Downgrade of Optional Services Requiring Separate Trip $27.99 $40.00
Upgrade or Downgrade of Optional Services (Addressable) $1.99 $5.00
CHSI Service Activation New! N/A $30.00
Internet Installation $99.99 $50.00
Digital Voice Miscellaneous Services
(Effective with July 2010 Billing)
Reactivate Digital Voice Service/Equipment $4.00 $5.00
Customer Trouble Call $27.99 $40.00
Upgrade of Optional Services Requiring Separate Trip $27.99 $40.00
Downgrade of Optional Services Requiring Separate Trip $27.99 $40.00
Upgrade or Downgrade of Optional Services (Addressable) $1.99 $5.00
Phone Installation $99.00 $50.00