HomeMy WebLinkAboutCRW Associates :D A 3 �� 9
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AGREEMENT for PROFESSIONAL SERVICES
'This a�reemeat is made as of the�O day of,�+t.� , 1999, by and between the City of Aubum,
Washin8W4(hereinafter referred W as"CITY'�a�n CRW Associates(hereinafta referred to as "CRW�
IN CONSIDERATiON of the covenanu set forth in this Agrcement,the CiTy and CRW 6ereto mutually
agree as follows:
A.SCOPE OF SERVICES
A.1.Project Descriptiou
'lltis Projact is described as follows:
Provide and install an auwmated pemvt manaSecnent,Projed tiacicing and code
enforcement soltware system.
A1.Description of Services
CRW sha11 perform Services described in Exhibit"A", Scope of Work, avached hereto and
incorporated herein by tl�is reference.
A.3.Respooub0ities of the GITY
The iespaosibilities of the CTTY are described in Exhibit°B"attached hereto and incorporated
hasin bY this reference.
A.4.Sehediile of Wurk
Upon receipt,ofthis fully cxecuud Agrecment from tlu CTTY,CRW shall perfonn the Servicas
described in Exhibit"A", Soope of Work with dilig�ce. CRW shall complete all services within
120 days of receipt of flus fully executed Agreement.
A.S:Responsblitia of CRW
CRW shall not be resperosible for delays or damages outside of its reasonable control. Thae sahll
include,but not be limited to:failure of the Cl'I'Y to furnish timely infortnation;5ilure of the
C1TY to approve or disapprove of CRW's work;or for stn7ces,lockouts,accideais ar acts of
GOD.
B. COMPENSATION ,
B.1.Fee
C1TY agrees w compeasate CRW for professional servioes readered under this pgreemenf in the
amount of Ninety Thousand Eig6t Hundred Seventy T6ree(S 90,873.00);which fee s6all
include all labor,materials,tares, insurance and all other wsts:pccept any specific items identifieil
in Exhibit°C,•
B.2.Terms of Compensation
CRW will submit invoices for work perfortned according to the payment schedule shown in Exhibit
"C". The C1TY agrees to pay all undisputed invoica upon receipt. CT(Y agrees.to notify CRW of
any disputed invoice amounts withiu 5tiecn(15)days of the invoice dace. Ddinquent invoices will
be subjest to a late payment carrying charge computed az a periodic rate of I.0%per month, which '
is an annual percentage rate of 12%, which will be applied to any unpaid balance cortirnencing
AGENCY_ CRW�j✓ Page'1'of I6 .
i
forry-5ve(45)days aRer datc of t6e original invoice.
Additionally, in the event CITY fails to pay any undisputed amounu due CRW within forty-five
(45)days after invoices are subcnitted,tlieu CTTY agrees that CRW shall have the right to suspend
all further work u�il outstanding imoices have been paid.
B.3.Additional Services
C1TY may request CRW to perfom�additional services aot covered by the speci5c Scope of Work
sec forth in dus Agreemeat. Any wodc performed by CRW ouuide the Scope of 5ervices sha11 be
billed oa the basis of a mutual writtea agreemert which shall be made an amendmeat to tivs
Agreanent. GRW will not commeax aay additional services for the C1TY until written
authoriation has been givrn by the CTfY.
Any work done outside the scope of services wfuch is not mutually agreed in writing and si�ed by
both pazties shall not be compensated.
C. INDENINIFICATION AND INSURANCE
C.1.Indemnification
CRW agrees to indemoify and hold harmless the CTTY,its officers and employees from and
agaiost liability,da�naBes,cosis, la5ses>clamu and expenses, including reasonable attomeys�fas,
arising out of the negligeat acts,eROrs,or omissions of CRW or iu employas, subcontractors or
agents in the pe`Fom�ance of dris A�nent.
CTIY agrces w indemnify and hold harmless CRW, its employees, subwnsultants and agenu from
and against liabiliry,damaSes,costs,losses,claims and expenses, including masonable attnmeys'
fees,arising out of the aegligent acts,ertnrs,or omissions of the CTIY,iu officers or employas,
including but not limited to incorrect data or information provided by CITY.
C:2.Worku's Compensatioo Iourance
CRW maintaias VYorkers' Compeasation and£mployer's Liabiliry Insurance of a form and in an
amount as required by state law. .
C.3.General Liability
CRW maintains Comprehensive Geneial Bodily Injury and Properry Damage Liabiliry; including
Automobile(rnwed,nonowned,or hired), in the amouat of One Million Dollars($I,000,000), .
combined single limits per occurrence and annual aggregate.
C.4. Proof of Insuranee
Within ten(10)days of receipt of d�e CI1Y's Notice to Prceaed, CRW shall deliver to the CITY,a
Certificate of Uuurance for Items C.Z and C:3 above as proof that said iasurance will remain in .
full force throughout the tem�of dus AgreemenG
T6e CI1Y, its of6cers and ag�ts shall be endorsed as an addiaonal iasured under CRW's General
Liability Insurance. CRW will not modify or cancel its General Liability [nsurance without written
noafication and approval from the C1TY..
Cs. L;censes
CRW shall maintain all licenses required by I,aw, including but not limited to a City Business
A��— �W� Page2 of 16
License if appficable.These licenses will be maintained in full force throug6out the term of this
Agreement
C.6. Status of CRW as Consultant
Throug�wut the temi ofthis Agreement,CRW, its employees, subconsultants and agents shall be
considered as an iodepm�ot contractor.Nothing in Uvs A�nent shall be interpreted W imply an
employee-employer relationship between the C1TY and CRW.
D. TERMINATION
D.1. Termination of Agreement
T6is Agmaneeott may be tumina0ed by the CITY at 3ny time with or withwt cause upon drirty(30)
days prior written Notice.In the event of tertninaAOn be the CTTY,CRW shall be paid for aII
services rendered up to the date of temvnation,and for all acpenses directiy amibutable to
temtiaatioq including but not limited w arry canccilation charges by subcoasultanu and/or
contractors.
In du eve'at tl�at the Ciry.terminaus this contract,the Ciry agrees to immediately roturn all source'
code unopened and unused w CRW. -
E.OWNERSHIP OF DOGUMENTS `
E.1. Ownership of Docnma�ts
AII plans,specifications,iepcnta and ot&er desigi documenu prepared by CRW pursuaat to this
Agre�nent aze instruments of savice whic6 shall be deemed the property of the CTTY..
All:source code for computer programs or modifications to programs,which are produced pursuant
to tltis Agreement shall be deemed the intellutual property of CRW. CRW may apply for
copyrights or patents oa all or any part of the work performed under this Agreanent
E.2. Source Code Eserow
CRW agcees to pmvide a copy of the latest source code in a software escrow aceoura.
E.2.1. The escrow acxount will be at any bank or legal office chosen by CRW. CRW will deliver
�e source code on floppy diskeue to d�e bank or Iegal office for escrow,and CRW w�l provide
updated source code to the bank or legal office semi-annually(or as long as t}ie City inaintaias
technical support).
E.2.2. CRW will pay the entire cost of this source code account.
E.2.3. In d�e event S�at CRW cea�es to do business or cesses co offer or provide support for the
software it has proyided w tl�e C1TY,then the CITY will have the right w access and nse the
source code.
E.2.4. If the City temtinates the contract for.any reisoq or if CRW tpminates the contraci for
non-payment,then all source code must be retuined,unopened and unused to CRW.
F. GENERAL PROViS[ONS
AGENCY_ CRW (� Page 3 of 16 .
F.1. Representation
All communica4on relating W the day-today activiues of this project shall be exchanged between a
dasignated represent�tive of the CTiY and a representative of CRW.
CITY Representative CRW Representative
Mr.To�Baca Mr. Ctvistopher R Wuerz,P.E.
Building Division Manager CRW Assceiates
City of Aubum I6980 Via Tazon Suite 320
25 West Main San Diego, CA 92127
Aubum,WA 98001 Phone; (619)451-3030 -
Phone: (253) 804-5087 Fax:: (619)451-3870
Faz:. (253)931-3053 e-mail: chris@cnvassoc.com ,
e-mail:tbaca�ci.aubum.wa.us '
If the desigaated rspresentative or address of either party changes during the term,of this
Agreement,a wriEten notice shall begiven to the other parry prior to the effective date of change.
E2 Arbitratioa of Disputes .
BotS CRW and the CTIY agrce to submit to non-binding azbitration for any dispute or claim which-
• ace untesolved thtough infom�al discussion. A qualiSed arbitrator shall be sclected from the
apPropriate pancl of American Arbitration Association(AAA).The AAA rules aad pracedures,
together with the applicable sections of the California Code of Civil Procedure dealing with
' ContracE Arbihations,shall be followed. CRW and the CTIY agree to equallY share the cost of. .
Arbitratiori.
F3.Aaoriuy's Fcea
In the event thai aoy legal proceedings should be instiwted by either CRW or the CTTY heceto w
enforce tlu temu of this Agreement or to decermine the righu of CRW or the CI7Y, the prevailing
Party in said proceeding shall be entided to recover reasonable attomey's fees in'addidon to all
court cosYs.
F.4.App6ca61e Law
This ABrcemeot,its inurprctation and all woricperformed thereunder shatl be governed by the laws
of the State of Washingtan.
F.S. Binding on Sueeessors
A11 the terms,provisions and conditions of this Agreement shall be binding upon and inuro to the
bene5t of the parties hereto and their respective successors,assigns and legal representatives.
F.6. En6re Agrcement
This Agrament contains the entre understa�iding and agrament between CRW and the CTIY. My
prior agroements,promises, negotiations or representztions not expressly sd forth herein are of no
force or effect This Agreement may be modified or amended anly by subsequrnt written agreement
signed by both CRW and rhe CIIY.
F.7. TiUes
The tides used in this Agreement are for general reference only and are not part of this Agreement.
AG��'_ �W C� Page 3 of I6
For tLc Ciry of Auburq Was ' n For CRW Associaces
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sr:��1� �l: �. sy: t�fl/
� � Chiistop er R Wuerz
Cm'M�BeC Owner
ncresc: DarE : 7-30-99
Ciry ladc
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AGENCY,_ CRW,� Page S af 16
EXftIBff"A"
SGOPE OF SERVICES
1. CRW Associates Software Licrose
CRW AssociaDes will provide the Gity of Auburq Washington, with liceacing for our complete
suite of software apptications designed to streamline Communiry Development functions. This
suite includes:
O Bmlder's Square—whicti provid�all pertnit tnanaganent and iaspection capabilities
❑ Code Track-which provides all cAde c�mplianee capabilities
O Project Track—which provides all plannin8 apPlication aad uacking capabilities .
'll�is software may be instailed on multiple stan8alone PC workstaCOns or on a networic,az the '
Ciry's option. Tlus software includes all inodules and functions which are 6sted in our enclosed . `
product specifications:
The fee for tLis item will be: S 25,000 for a 20 User licease
•Note: SLould tLe Ciry decide w iniriallyimplement a 20 User licease,and Iater wish to implement
liaasing for additional Uurs,fas will be assessed in�M+*M+�ny. For exampte,if tlie City implements a
20 User licrose az the proposcd fecs,and Iatu wishes to implemeat lioensing for Users,only the additional
Gcxnse fee difference will be asscssed.based on tLc thentvcimt license fx.
la CRW Associstes Business License Module:
CRW Associates will provide the City of Aubum with Gceasing for wr Bi�siness License Module.
This module is designed W issue,validate, and uack a variety of aspects of business lice�ses
associated with Local Government.
This soRware may be installed on multiple standalone PC workstations or on a network;at ihe
Ciry's option. T6is soflware inctudes all modules and funcaons which arrtisted in our enclosed
product spocificatioac.
7'he fee for tlus item will be: S 5,000 for a 10 User license
16. Installafion and Training for CRW Assoeiata:Software
Installation includes setup of all relevant fces and valuation schedula as used by the Ciry. We
estirtiate 5 days for appropriate assessm�t,wn5guraDOn,and implementuion of our soflware.
The number of days required will depend upon @�e mimber of users licensed for our softivare:
The fee for this item will be: S 1,000 per day.
CRW Associates will provide trainiag for Builder's Square, Cade Trrk,and Project Trak sottware.
• Traming wip be conducted at Ciry offices for up W ten (10)staff members per training day. We
anticipate at least 3 days of tmining per group of tea staff members. It isassumed by CRW that .
AGENCY_ CRW �.fM� Page 6 of 6
the siaff to be trained for the software will have a basic lmowledge in the use of personal
computers and MS-Windows. '
The fee for d�is item will be: S 6,000 for 20 Users
Subsequent days of training for up W snr(6)staff manbets, if requested by the Ciry,will be billed
at the rate of$ I,000 per day(S 1.500 aflerMa�ch 1, 1999J,pius travel expenses.
CRW Associafes estimate.s an additional 2 days of extensive training for designated System
Administrators. The training will be conducted at City or CRW offices for up to duee(3)sLiff
members per vaining day. Bxause of t6e exteasi4e material to be covered for System
Administrrtors, CRW Associates�reoommends that System Adminisuator be conducted at our
office. Should the City elax ro have this traiaing at City offices,an additiomal2 days of travel time
and dcpenses will be assessed.
The fee for this item will be: S 4,000 per 3 System Administrators
Travel mrd expense costs for this task are rtot included in these jee, vnd will be brlled separately.
le.Technieal support:and Software updates
CRW Assceiafes will provide technical support and all softwareapdates per our Standard Annual
Maintenance Policy(see attached)for a period of six(6)months after the date of installation of the
softwaze at the Ciry o�ce. This service will be provided to the City az no eharge. .
Z Annua!Maintmance Costs(Optional—doYinduded in this contnet):
Based on the current software pricing,the annual maincenance cost are as follows:
Community Development Software Business License Module
S 5,000 20 User license S 1,000
3. Telephooe Tec6nical Support Aaount(TSA)
A payment of S 500 will be requued to establis6 a Technical Support Account(TSA)for felephone
support. Charges for telephone support will be deducted from the TSA as calls are made by tlu
client. Phone support calls will be logged in 15-minute incrana�ts and c,�arged at a rate of S60 per
6our. Subsequrnt paymentc of$S00 will be rbquired for ongoing phone support wfiai the TSA
falls below a minimum balance of$100. CRW"Associates will provide monthly account
summaries.
The fa for this item will be: Witliin 90 days of implerp�tation No charge
After 90 daYs $500 minimum
4. Database Devdopment
CRW Associates proposes fo will assist the Gity in developing a MS Access database
AGENCY_ CRW� Page 7 of 7 .
conSguration a[no charge. Should the Ciry have a different preference,or wish to migrate to a
different database configuration in the fuNre, CRW Associates commits W configure the database,
as nceded and will propose costs/fees upoa receipt of those specificaiions.
The fee for d�is itetn will be:
Database Devdopment: MS Access No charge
, Client-Server Based on specifica$ons
5. Conversion of Eristing Permit Records.
We will providc database conversion services necessary to converc the City's cxisting pemtit
database to our system fonnat. To accomplish this conversioq the City will provide a copy of the
exisbng database in ASCII,dBase, Eiccel,or Access fom�at.
The fee for this conversioa service will be: S 7,500
6.Software for Hand-hdd Inspection F'�eld Unita(OPTTONAL I1'EM—not in thu co�rad)
CRW Associates will provide software for Gand-held field inspection units for use by ihe building
and code enforcement inspeccocs: Please refer to the infortnation and spec sheet aitached for more
details about the capabilities of this software.
The Gc�se fee for this item will be S 750 per unit for the Sofiware.We recommeod tl�at the Ciry
acquire the hardware units soparately. Reoommended uait is HP 620LX or equivaleat.Windows
'. CE 2.0 is t6e standacd operatin6 system for these 6and-held units
Training for the i�and-held units will be held during the scheduled training for Buildecs Square aqd.
Gode-Track.
7.Additional tlurd-party softwsre:
Crysta!Report Writer v6.0 $350
Data Junction Engine S 750
8.Interactive VoicrRespanse(IVR)interface(OPTIONAL ITEM—Not in this CoM�raet):
CRW Associates worlcs ia alliance with Setectron, Inc.. developen of a comprehensive Interactive
Voice Response(IVR)rystem. Should the Ciry elect, CRW Associates proposes fo con5gure an
interface for our software system so that rup IVR functions areavailable with any N1t yyyKem that
the Ciry selects.
The price for this item will be: S 5,000
9.Interface for interactive Inhrrtet capabilities (OPTIONAL ITEM- Not in this Contrad):
CRW Associates proposes W configure an interface for our software system so that full Internet
AGENCY_ CRW 1�✓ Page 8 oY 8 �
functions are available. If selected, CRW Associates will design and implement the interface based •
ou the requiranents of the Ciry.
The price for this item wiU be: S 5,000
10. Interface with GIS databasdsystem (OPTIONAL ITEM—Not ia this Contract):
CRW Associates is a registered business pazmer with ESRI,and we have worked with them to
provide a seamless iategration of our software to theic.ArcView database.
CRW Associates delivers a series of Avenue scripts and table-driven initiali�ation 51es which
_ _ __ .
provide a conveaient method for linking GIS clata to,the permit dafabase. Our data-veri5cation
functions allow the user to quickly(and graphically)select owner and appGcaat names when a ..
permit is entered into the system -
These feazures e�able ease in genetating radius notifications and mailing lists,displaying Land Use
associaLed activities,and verifying addresses at the paiM where they were entered i�o the system.
The fee for this item will be: $5,000
11.Interfacdcastomizafion to Cash Receipt System:
Our suite of applications wmes complete with an iutegrated cashiering system designed to
accommodate all aspects of cashiering for Communiry Development. CRW Associaies proposes to
eusoomia d�e cashiering module and/or wnfigure an inter&ce§o that the module integrates .
seanilessly with the City's cashiering rystem.
'Ihe fee for this item will be: $2,500 I�
12.Implementation Assistance and Project Management
We will assist the Ciry with the technical support services during implementatioa, to design custom
permit and apPlication types,screen layouts and reports. �
I'he fas for this items will be:
Project Managemmt: 50 hrs �S 110/hr. S 5,500
Permit:TypeslScreeas: 50 hrs @ S 90/hr. S 4,500
Report Layouts: 40 !irs @$ 90/hr.• $3,600
13.Travel and Expenses for On-site Visits
We propose to complete the installation and training during the course of several on-site visits W the Ciry
as listed below. 11�e spacific scheduling and dates of these visits will tie detemuned by mutual agreemrnt
upon execution of t6e contraa.
M Usen: 20
# Trips: 12
, . AGENCY_ CRW,� Page 9 of 9
Estitnated cost for trsvd time is(fftrips'6 hrs'S60): S 4,320
Est¢nated cost for travel expenses is: S 5,000
14. Fapress Implementation of Software and Services (Optional):
CRW Associates'.General lmplementarion Timeline of all soRware and services begins witliin 4 months of
'Notice to Proceed',based on the commitrnent of sttff and rbsources to ongoing projects: Tbis approach
provides for complete implementation of all softwaro and services within 8 months of`Nodca to Procced':
Should the City ofAubum want a more e:cpedient timeline,mder our FxpresslmplenienlationTunelinq
GRW Associates proposes w commit appropriaie staff'and resources to start the project witluo l momh
, within`Notice to Pruceed', with complete implemenrarion of all soflwara and services witfiin 4 mont6s of
`Notice to Proceed'. _
'ILe fees for tl�is items will be: 15%of Wtal price:
AGENCY_ CRW� Page 10 of 10
EXHiBIT"B"
INFORMATTON TU BE PROViDED BY CITY
7'he City will provide all information necessary for CRW w establish the perntit software control Sles,
including but not limited W:
I. Current valuation and fce strucwres
2. Cumnt Permit Type desi�ations and categories
` 3. Examples of all curreat reports used by the City relating to permit management:_
4. .4Qy acoeptions to the typical Pecmit Process,or any special pertnit processing requiremeats.
The City will provide CRW with accGSS to workstatioas and disk space for installation of the softwara
The Ciry will ensure and provide that staff who will be vained in the use of CRW software will have
sufficimE basic lmowiedge of permit processiag and MS-Windows functions.
. AGENCY_ CRW� Page I1 of 11
EXAIBTI'"C" -
SCOPE OF SERV[CES "
DESCRIPTION prsce.�rt«W°m�u Optionallteme
- M°"����� not iacluded in
� thi�aatnct
� No ofconco�rect syahm oien:� 20
� •Plesm me atlaehed Cort Defail(!t�pl)for W6c Ga:oriog�guration.
. l. �CRWAooaiaf000mplaeaiteofmNua'eappliotions . 525.000 �
� (Salidm 59mR.Code TrWC md Proja2 Tra4) � - .
� �la &uiom I:ioeme MoA�le S 3.000
- 16. InsWletioafl000pcdvY S�� S.000 � . . .
Tnining atinuted(3)dsya for(20)Syatem Ueers S 6,000 .
���)�Ys�a C�)System�Administrato�� E 4.000
addiliooal traioing for(�Syatem Uxn per daY � ' S I.000 .
' -le Tedmical Suppmt md Soflwe`e updua . . . �
_ ��(�� . ' No CTnr�e .
� 2 Soflwaie Amual AAaintamm . .
(a�uelly after 6rt dx(6)monW) .
Cooun!mitY Darelapmart Saft+wre: S 5.000
- Buainrsa[.ia�ue Madule: � S 1.000
3. Telep�mie Tedmiml Suppat Axwm -
��d%Y+��� No Qur=e S 500 � .
a8n 90 daya ntioivu�'n
. . � �0. Dambati¢�gunlim for.MS Mars dYabme . No�ar�e .
� � - . � CIimVSmer dNabam - Bued ai
a
. . � Specfcalims
. 3:� ����� S 7.300
6. 'Sa�wa�e fa Hand Held Field I�pe�tion Unib(pQim neh). . � S 750 � .
7. Additional7Lird-Pury en8wuv . J
. -Cryu.'J Repul Writc v6.0 � S 750
. Dah Iunaion F�w . S 750 � � ,
� s. m�e w t�,�r„�a v�e x�e�rvrt)syum; s s.000
� 9. Interfa�e fa Intemet�apabilioa �� s s.000 . . . .
IO.. loterfue wi16 exiamg G4S ryaem � � S 5.000� . . . .
I1. .fotaGcdaismnirationteCmhReaeW�SY+��a. S I.300 . . .
' 12. fmplemMatimqmWnoeaodProjmMau�wm¢ . .
ero�eu na,o.�c so nn �s��o.00 s s.saa
rm�ry�as�: so k. �s 9o.ao s a.soo
Repat�LaYown: 40 M �S 90.00 � . I 3.600 �
� I7. Tnvel and related e�4nn Winuted for, . -
� Tnvd time , S 1.�20 . .
Tnvel expaue S 5,000 .
- SU6-TOTAL�PROJECT FEE: � S 79A20
Fw oomplete'vople�oauation ofalt syst�md aaviar withio 1��etm,add S 1 I,89 �
I S-20% •Pleaee am aunclxd Cou petails(Item NIO)Car�tlai4 ..
. � TOTAL PROJECT FEE � 90,873 . �
AGENCY_ CR W� Pago 12 of 12
EXAiBTf"D"
CONTRACT TERMS AND CONDITIONS
Payment terms will be:
A Initial Project Payment: One-fifth(20%)of the total contiact amount mu'st be paid upon
- execution of contract. CRW will deliver the software CD to the City at time of conuact
executioa
B.Project Holdback Payment: One Sfth (20%)of the total cont7act amo�int sl�all be paid
' withm thirty(30)days of ro'ect ac Lwce: Pro'ect acc tance shall be determined to
P 1 , �P J eP .
have occurred at the time that the Ciry begins using CRW softwaze for Gve praduction and
tracldng of conswction permiu.
C.17u balance of the contract sliall be paid in installmems determined by project
milestones as shown on the table below '
, Invoices are due and payable upon receipt.
AGENCY_ QtW f� Page 13 of 13
IMPLEMENTATTON TTME LINE/COMPENSATION
Yay Point Projected Payment Amouat
Ta Date
1.7nitial sottware delivery.Upon City approval of contract and signahue 6/1/1999 S 18,175 (20%)
of a11 documents by CRW anil Ciry, CRW delivers standaid vecsion of
praposed Licensed Soflw�are Produc[on CD computer media CRW begins
tb modify software product W meet contract commitments and castomize
screen ' 1 and rts to meet CiN uirements. -
:Z:Projecf kicic-0fT mating.CRW reviews project timetable and Vaining Wk of None ,
schedule wiih Ciry Computer Services and Communiry Development DepL
personnel. GRW ac�justs schedule as required CRW installs sGwdard
soflware with demonstration database for initial testing by Ciry. City
'des of eastin data to CRW for reliminarv conversion.
3.Complete Software Ddivery.CRW delivas and installs modified Wk of S 18,175 (20'/a)
Licensed Software Praluct CRW instalis cnnverted data for City review
and testiag. CRW demonstrates tl�at wflware confom�s to,proposal .
specifirrtions and addidonal commitments. City 6egins testing completed
sofhvare using convected data
3A SQL Server Database ConTguration.City contigures SQL-Server
dafabase;and installs data talile swctures: CRW assists City with database
canfi 'on
4:Iuitial Traininy,.CRW tcains Sys[cm Adminisvarors and Users. City Wk of S 9,085' (10%)
—
tes�system and veri5es that it performs as specified and is ready foi use.
CRW crorcects defects as necessa .
5:Dafa Delivery.Upon su�sdul test results, City delivers completc Wk of None
acistin historical data to CRW for frnal conversion
6.Pre-produe6on Traininp,.GRW trains Front Gounter staff:'City begins Wk of S 9;085 (10%)
to uscsystem for cus[omer service..CRW assists City uaff with initial
o 'on._
7.Sopplemeutary Training:CRW trains Building.PW.Engineering: Wk of None
Reviea'and usa af staff Im lementation chan es as needed.
8.Final"Traiuin (9tW hains I on and addifional as needed. ` Wk of S 18.175 20%
. - 9•F5oa1'system aecepfance by City.City completesAcccptance Tes[ing, � 10/I/1999��' � �S 18,175 � (20%) � �
, as outined in F,xLibit F,and artifies Permit System delivered,as speci5ed
and CRW corrects defects as warranted. _
Target dates oa tlus schedule are intended to reflectprojected completion dates for the respective milestone,
not contractual date deadlines. The contractual completion date for this contract shall be no more than 240
' days.from the date of execution of this contract
AGENCY_ CRW (iT"�" Page 14 of 14.
EXAiBIT"E"
SOFfWARE L;iCENSE AGREEMENT
17�is Liceose A�xment for the use of "Communiry Developmeot Softwaze"(Software) developed and
markUed by CRW Associates is granted to Auburn,Washington(ClieM)by CRW Associates(Developer)
as of this date
SUMMARY OF LICENSE TERMS
I. Software is markGed by Developer under the titles of"Builder's Square", "Code Trak"and"Project
Trak°.
2. Soflwaze provided W the Cfient under this License allows the CGent the use,aot own,the softwaze.
3. Soflware is provided to the Client as a multi-user, concurrent access Gcense. 7'he designated number of
concurreot users for tlus license is 20. Client is pertnitted to install Software on any and all workstations
owned or controlled by the CGent. Soflware will allow a,designated number of concu{reat users W access
the"databases maintained by Software. Users attempting to access the system databases with Soflware after
the desig�atod number of concurrem users are logged oo will be prohibited from logging on.
4. This software may not be sub-licensed,re-sold,transferred or otherwise distnbuted by the CGent to any
other persoq compaay or organi�ation without the written authoriration of the Developer.
5.This Sofl�vaie,including any and all modi5cauons, upgrsdes and bug 5xes, is protected by the •
copyright laws of the United Staus and'wtematianal coPY�Bht treaties. Unaudmrized copying of the
SoB�vare,includ'mg software tl�at hag been modiSed,merged or included with the SoRware,or the
. . . . as�ciated wriVec�aterials(the"Documentatioo".)is acpressly forbiddea.You may not ranove,obscure,
or aher any noace of patent, copyright,tradertiarks;trade secrei or other propridary rights ia the SoRware.
T6e Trtle,ownerslrip rights,and intelledual properry rights in and W this Software shall ranain in the
Developer.
6. The Developer ha5 made�asonable checks of rhe Software to confian that it will perform in nom�al use
on compatible equipmeM substa:itially as described in the specificadons for the Software. 'However,duq to
the inhe�t natnre of computer softwaze, neither d�e Developer noi any individuals involved in the
development or installation of the Software wartant that the SoBware or the Documaitation is completely
arror S�oe,will operate without intertuption,is compatible with all equipment and software configutations,
or will otherwise mat your nads.
7'. Neither the Developer.nor any of the people or companies inv,olved in providing this license W the Client
may be held liable for any incidental or consequential d�mages caused by failures or faults of thcsoftware
or its funcCOns.
8. llu Developers sole responsibilities with respect to error corrections will be to correct any defects or
errors in the SoRware or its functions which are brought to the attemion of the Dcveloper by the Cliau:
9. Thit Licease Agreanent will remain in effect until Software is retumed to Developer by Client;or until
Softwace is datroyed byclient. �
Agrad by Client: Date
AGENCY._ CRW(� Page 15 of 15
EXHIBTT«F,• ,
_�OFI'WARE MAINTENANCE. iJfDATE AND PROBLEM RESOLUTIUN
CRW Associates will provide:
1. T 1 hone Su ort first nine d after installation
We encourage the CI1Y to contact us by phone w resolve high-priority issues or urgent
problems. We maintain a log of all teclu�ical support ques6ons initiated by the client,and we .
record these calls in 15 minute intervals. Diiru►g tfie Srst ninery(90)days after 5na1 acceptance
(as outlined in Exhibit F�, of the sofiware,there is no chaige for dus service.
� 2. Technical Swoort Account(continuous startine ninetv davs after installatioa)
We require the CTTY to initiate this TSA with a payment of$500. We maunain a log of all
technical support questions initiated by the clien;and we record these calls in 15 aiinute
urtervals. The charge for these cal)s will be deducted from this accourt at the rate of$ 15 per
15-minute increment for technical support when support request is initiated by the Client
Charges will not be deducted from this accoimt if technical support call results in a diagnosed
program error.
2. Resoonse to written oroblem renorts:
For lower priority issues and questions,we provide a fax-in,e-mail or mai}-m problem report.
We encourage the CTIY to submit these reports at arry time. Our policy is W aclrnowledge
receipt of all reports within 2 days with a telephone call to the client, and to provide a
resolution to ihe problem within ]0 days.
3. Morrtlilv teleohone follow-un call from CRW.
We will wntact the CI'fY by Phone at least once per month W check up on system
perfoimance, unanswered questions,etc. This monthly contact will be at no additional charge
fo the City.
4. All soRware uogrades. modifications
We will provide the C1TY with all soRware upgrades and modi5cations. These new versions
will be transfeaed to the client via diskette(if requested;limited W one update per month)or
. ria modem ilvough the Intemet(unlimited number of updates). It is anticipated thaz at least one
software upgrade per month will be provided.
'+ T��— �W� Page 16 of 16