HomeMy WebLinkAboutComcast Technology Update
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RECEIVED
Corneast Cable
P.O. Box 3042
Bothell, WA 98011
November 22, 2006
NOV 2 7 2006
Dennis Seley
City Engineer
City of Auburn
25 West Main St
Auburn, W A 9800 I
CITY OF AUBURN
PUBLIC WORKS DEPT
Dear Mr. Seley:
I am notifying you today that due to increased investments Comcast is making in technology,
programming and customer care to bring our customers the best products and value that we can offer,
effective January 1,2007, some of our service, installation and equipment charges will change. If
customers are currently enjoying a promotion, their rate will remain in effect until the promotion's
scheduled expiration date. Please see the attached price list that identifies the rate adjustments and lists
rates for service and equipment. Customers will be notified of these adjustments by mailers, cable bills
notices, and legal ads placed in local newspapers.
Comcast is providing customers unprecedented choice with bundled video, voice and high-speed Internet
services that offer cost-savings and the convenience of one provider. We've more than doubled the
amount of viewing choices for customers who now have the most HDTV and VOD viewing options with
100 hours ofHD ON DEMAND and nearly 7,000 video on demand titles each month. We've also
launched a low-cost, feature-rich phone service and boosted Internet speeds four times over the past three
years for no additional cost. Nearly 50% of Comcast customers take multiple products and enjoy
significant savings as a result. There are no increases for our high-speed Internet or Comcast Digital
Voice services.
Comcast is also working every day to improve the customer experience. To meet increased demand for
our products, we've hired more than 300 call center and field service representatives in the Washington
Market in 2006 and will hire another 300 by the end of2007. In July 2007 we will open a brand new
500-seat Call Center in Lynnwood, Washington.
Please contact me at (253) 288-7496 with questions.
Cordially,
"~ ~ c;.,
Director, Franchising and Government Affairs
Ene.
cc: Janet L. Turpen, Comcast
Ken Rhoades, Comcast
Danielle Daskam, City of Auburn
Bradley & Guzzett
-
NOTICE OF PRICE CHANGE FOR COMCAST CUSTOMERS
RECEIVING SERVICE IN THE KING COUNTY AREA
EftIdI'IMwtIl ~2007 ~ CorncaIIwII rnMlethll~ pIklI""""In"~"" bMoW:
Umttsd Cable SeJvIoel
SeaTec WA-0541. aa.ck DWnond~. ~ WA-<<1S7, t-bmandy Pwll. WA(l188.
AIgcMw WA<<l)4, Paciflc w,Ar,.OO61, ~
F"ClyWAJ:1ZJiJW~M-0253
KentW~, T~ INA-C121:EJ
NewcnIle WJt...CB59 ....~h ~.ooBJR.
SnoquIImie ~197, Nor1h Bend WA-Cai1
l.nncorponlled KirG Couty.l.ee Hd~ WA-0181
htun\\lA-0829~, CoYingtonWA-fBJ2. Maple ~..yWMl170. FedenIIv..y~~
KirG Cclrtywa.m:D\NA.OolO1 ~M.01~
....... WA-<l5J9
0.. MoinM WMJ171
R..-1'IMffil
SeettleW1H:1:l39~12
~r 1_11-.:1 WA-Oll0
l~ WA.Q204 W~ WNX:63. Mol.rtllak8 Tenaoe WA-fJ128
"'- WMl325
Shoreline WA.{;672 Wf\.(J107, Edmonds WAAXmWA..Q100. VI.bodwIIy ~
~Ira Fore<< Parll. WA..0546
lake FOI'eIl PaR WA.o1oo
BotIwII '^"-0149, KirG Court)' VIttII (Bethel, Kndand, Redmond. VWodirMlle) WA-O'50,
1Wldand~10. Belev\>>WA007'6, W\-0148W\.oJ:J:)\NA.-(l118, YatrowPoil1~.
...... Pon ~ MedN M-Wl1 W.A.-04043. BMux MI Vtlage M-OJ&4. t(jng Ccu'ty
~~,Kermote~~,a.,o.HiJlWArC8)4.PWw~W0'.-at25
ReclmondINo....ty Hill 'M.o151
eam.tion WA-m34, VW\-(670
SnohomMh CoLriy eott.l WA-a5Z7
Tbetolawtng ~ cNngIeaappy1o" ~"'ab:Ne ~ ~
Basic Cable s.rv_
Bnic Cable SeMot
Current OkIltal Cable Packaaef,
""""-
"""" Gold
""""--
..........c....
Sports Ertertairment Pac::t<age (bmerly 0igitaI Sports PQ)
Sports Erftftainmenl Padlage (formef'ly Diglsl Extra PKk)
CabloLoOno
CabloLoOno eom_
CabIel.alino CompMto con HBO
-........
Otaltaf Cable Packaoea between January 2001 a'ld May 2003
"""" ......
0igitIiI Bronte
0igUI Standard
""'..-........
"""" Gold p......
OigjtaIfltatirun-FIJIPw:k
Btonze ~ MlJtipIe ()wrreIing~rtI
SINer under foUip4e D.veIing AgrMmen:s
Gold under ~ 0weIng ~eeflWm
-........
HBO """"........
Diana. Cable Paekaaes aokJ prior to January 2001
""""-
0igitaI PKkage
DigilIII Bronze
DiQbl Bronze Boru
Premium TV
PrwnUn TV 2
"""""""",,,,",P_2
"""" Gold
T....TV
""""..............'
""""..............2
"""""""'........3
Premium Packaaea aofd Prior to January 2001
HBOISIan
HBOISIan I-Q
SlanJEnoono
SlanJEnoono 1"""""",,,,1
Current New
"'Ice Price
$14:1) '14,8)
,'04n $15.27
S1..'. $'4&4
S12.~ $12.8:)
$1499 $1549
,'3.55 $14~
$14.:1) $1430
$1401 $14.01
$12.60 $1200
$12.48 $1248
$12.30 $12.55
$1210 $12.35
$12.56 $13.56
$1139 $12.:}l
$1385 $14.70
$1385 $1385
$1350 $1375
$12.X1 $13.15
$12.15 $13.15
$14.99 $1499
$1310 $1315
Current N_
Price Price
145.99 $49.25
Current N_
"'Ice Price
S28'" $X199
141.99 ..,'"
...'" $61.99
$046'" $50.25
.... $5.99
"99 $5.99
125'" $2699
$5199 $55.25
$61.99 $8625
557.98 $6098
Current N_
Price Price
$50.94 $542)
$61.98 $Eli24
$67.97 $71.23
$81.27 $8623
$9298 $9923
$110.97 $117.23
$17.99 $15.99
$<043 $43'"
$53.15 557.13
..,64 ... 73
$18-48 $1987
Current New
"'Ice Price
$1800 $11.99
S34 56 537.2S
$6198 $Eli'"
$6349 $68.51
$6693 $70.19
$6349 $70.19
S80 54 $8623
$87.98 $94.58
...'" $100.48
$74.98 $79.96
$8796 $9458
$101.93 $110.98
Cu,","1 New
"'Ice Price
$21.S2 $23.13
$13.96 $15.01
$13.99 $15.04
$799 $858
Current New
"'Ice Price
$9.95 $11.95
SUI $3.45
NlA $41000
$470.00 S<<6 00
$156.00 $110.00
$100.00 1119.99
$999 $10.99
NlA $1.50
Ec:Iulomerrt & Mlacellaneous ServIce6
0igbI VIdeo Recorde,
ct.nneI Guide Magaln
l..IrnIturNd HOJOVR Digital Set.Top ~ (MocW 3416)
Uutumed I-OO'v'R 0igQI &til. Top ReceMw (Model 6412)
LIrYetumed eMf A (HSO Modem & erN c.p.city)
HowIIrd seem AtnJal ~ voo Senb
Howard s.m Uordiy A La Carte VOD
2nd CAbleCARD br ~ CableCAAD dew:.
...-....--.....................--
SMale "NA-(D1dv.M\-0112, MItrt:w I.a.ndM-011O, Sh:nline I/IIA<<inWMJlaT, Edmonds W6.-Q553WA-a:B9\NA.0100, 'NoodwIIy
'^"-0550, lymwaod lJI.lA...O:104 w,tr..Q2S5, t.b.nW:e T... ~. Brier WA<<J25, Lakll Forest PwIt WA.cai45 ~OO,
K.nmore W'4i98 V\6Ir0595. 80theII W\-0149 WArC8Zl, WoodirMIe WA-a>49, Ki1g Cc:lurfy 'WIU \NA.-0150. ~ WA-031o.
RecIn'a1d \~151, &-:._ ~i'Owa,.o,-48v*D-118WMlnl. 'tenow fton~, ........Porf~ MedirwWA-OOB1
~ e..u. Ms ~ WMn84, c.rn.tion WMl334, En K6G Ccuty~, Ctyde HIt WirOf04, s.l1WT\IImiIh W4-at25
Oialtal Cabte Packaoes between JanuafY 2001 and Mav 2003
""""SO-
"""" Gold
DigbI PWirun - tulf PU
0igUI AiIt:irun ......, MUlipIe [Moelng ~"merU
.........."""'1.UO'o 0w0IrG__
Dtattal Cable Pac:kaoeI acid Driot to January 2001
Gold .......
"""""""'.........
""""--
Premium Pack.IN:Jes aoId priot to January 2001
ShowtimeA:nccnttiBOlStarz
HBOISla<VEnoor<o
Current
Price
S12311
$86.34
$104.98
...'"
551.99
New
Price
S71143
$9282
$111.24
$61.99
S5511l
Current
Price
...OO
$104.98
$10UiS
New
Price
$101.70
$110.98
$11124
Current
"'Ice
$38.79
52705
New
"'Ice
$41.50
$2962
The tcIowtng ~ t:Nnges eflPtVOftttjto.. ~..... below:
/lJgoM 'Io.lMD54, Aib.m M-0329 WA-009l5. 8IIIck Diamond WMD55, &dn~, Covngton ~ 0.. J.bnes \lllA.Q121 ,
Enurnd8w~, F....V.y WA-0544 WM:B54, Ken: \NA.-OO55, Krog Coulty ~ W'r{)401 WAOOB2 WA~ W'rr057OR
W\--a.l53 M-Q15OR King Cc:u1ty.u.... WAo-0181, Maple VaIey WA-Ol70, NlIwaIslIe WJI..IHij. Nolmandy Plint WMl168, NoM
Bend l/t,/A..(I)51, PIlcifc~1 \NA-f:Sf7, RentonW4r0068, Se8tac~1, ~.WA.-01ff7, TlJtwiIa~
Premium PackaaellOId Drier b Januarv 2001
-
H~~
Current
Price
S29 00
S23 93
New
Price
$31.27
S25.72
Calec.nc..lb~dll&akIltaJl......andpn::-.~-w....~.......,or_pItld~""""d.-.a.andnd"..w-
_..........~.._ YQUl1UIl~lQu...I~s..w.IQ"""'oII.-'fidIIo___or""'dricMo""", a..icc.blllhNa.
oompriIMl dballlu..lld...f......c.bl.s.rw... 'fbq llUIII~or......--w... NmOIIJ~b. .......~to,..,....-'*'
..........~.........,.......ouIW,~aI.mo..~_..t.,...~.,...,~. ,....,................soll.-ha
.........."w.Ill.................~Qft~-'......a.onMNo4.~,~..........u.tmend~"."cMntl&
for~.........va....,..~__........~....'"'*'*~__or....~_d
.. pradld. ~_athIr ~~.....".., not....,.,......IQ...........and onndllilIraO--"'....................
.,....,...... w..w.dI_~....~ ~....p1l*Ig....., ....,... ~aI-*............-.........
c-.netr..IQ....... NqUftd..,. ........... nota to W'O'I aI.,..... d _...... or .... ro-., you...... ~ ,our'" d ....... _ ftO
......cMlglltw.pModd30....~.~.. ........yw.....'<I'IINdI...~or...-. bryou..._~IQ...~
..t~dlMgM""'__,
Question.? ,..... cont.ct:
P.O. Boa )042
BotheI, WA '1G41~2
1-1OO-COMCAST
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