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HomeMy WebLinkAboutSpringbrook V7 Upgrade Melissa Medisch From: Consuelo Rogel Sent: Wednesday, February 12, 2014 10:49 AM To: Melissa Medisch Cc: Linda Owens; Trisha Monson; Ronda Stella; Aimee Campbell Subject: RE: New project budget code Melissa, Project number ms1402 —( Springbrook v7 Upgrade project) has been added per your request below. Please let me know if you have any questions. Projects � ' I CI ill File Edit Record Navigate Form Format Tab Help Jump 1 - Main Description/Justification ; Expense Funding Source •Project Balances. Transactions Accounting Project Assets OP Setup c, 0 C Ti Project q rns1.02 Title Springbrook v7 Upgrade oRequired level j 2 r Task Default Level 2 Level restriction 2 'Task Default Level 3 Budget level 2 Task I it Expense String I Description Status Luci 99999 No Phase Fleeced p 99999 isoth Othea1isc. -Information Services A 99999 rsrpr Repair&plaint.-Innovation&Technology A 99999 ssvc Professional Services-Innovation&Tec A 99999 istls Small'cols- Innovation &Technology A Enter the default for the second level. GoldStandard(server) crogel — 1 of 1 Thank you, Consuelo Rogel Financial Analyst City of Auburn 25 West Main Street Auburn, WA 98001-4998 crogel@auburnwa.gov (253) 804-5023 -office From: Melissa Medisch Sent: Wednesday, February 12, 2014 9:02 AM To: Consuelo Rogel Cc: Kristin Keogh Subject: New project budget code Hi Consuelo, Our Springbrook v7 upgrade project contract has been signed, and we need to have a budget code set up. Kristin said you have been very helpful in the past when doing this, so I appreciate your help in advance! Can you please set this up similar to the attached spreadsheet for this project? We need the following codes: isoth—Other/Misc.—Innovation &Technology isrpr— Repair & Maint. —Innovation &Technology issvc—Professional Services—Innovation & Technology istls—Small Tools—Innovation & Technology If you have any questions, please let me know. Thanks again for your help! Melissa Medisch Innovation & Technology Secretary City of Auburn 253-804-5078 2 DocuSign Envelope ID CAA8CEA1-149D-4744-A968-C228EFEA5D30 rOpringbrook CITY OF ;.'. RN • A A1*ff WASHINGTON Investment Proposal Spring brook V7 Central Cash/POS for City of Auburn , WA October 24, 2013 Springbrook Software Ron Schlitzkus Installed Account and Migration Manager 866.256.7661 -toll-free. ext-6287 503-820-6287—Direct Ron.Sctltrtzkus(tb.sprbrk,com •roc's t.lty of Auburn,WA ilrbnfelnook Sottwarr f onfrdenual arid Prupnetary I DocuSlgn Envelope ID:CAA8CEA1-149D-4744-A968-C228EFEA5D30 1. l Licensed Products and Services• Application Train) .,,iTn•, Pra)rct rf 7'16w:i:i 14Y1tl�ItYPJad4t�M mss• ¢aa='.'3K LI[ense Fees --- Inagemont Already owns Already owns $1,400 $1,200 55.000 5600 5500 441;0 $0 $1,000 6500 Payment Schedule / Spnnghronk License Fees f 5.00000 3 r 500000 100%roe upon slgmrg Service Fees:TralninglConsultIng,Protect Management,Converelon and Business Process Study $ 4.700 00 s /175 0,0 25%Due upon sigmriq t 1 17500 25%Due upon Acceptance or Statement(of Work 5 1 175 00 25%Due upon Completion of Setup Phase 5 1 115 00 25%Our upon Go-Lne Acceptance Total Project Cost' $ 9.700.00 S 6,175 00 Tote due upon sign it Total Project Costs do not include trowel.maintenance or subscription fees Maintenance and subscription firs due 6 months from contract execution Into Order Form shows applications client has purchased and the amount charged tar each,the cost for niplementnlion services,and the accoinpanymg current tnarntentnee costs Ry signing the Order Form Client is agreeing to purchase these upplicetront udder the uminelln of the original 1110510 ngleemem and the associated addenda in addition lit tiny terms described in this agreement ro be executed between Client and Vendor and to the prices oantuired herein.Pricing is based on stnrtdnrd uoutract.Deviations from standard contract broils tmy result in muddied pricer Chrkr Form Itisunlef all products in Ire mtpienxnled under the scope of a single project Client caused project delays or requests to implement modules rep arniely may require n chnnge mmdci and:1ddisional services fees 'framing mud Rumness Process Study(BPS)L'suuiutcs 46.101 .110 tide lintel mine tai ravel expenses. ••t usesuueut will clay based on cumber of users, servers and GB being backed up Electronic Stglmtuies and Collies of Document The panics ugrec that this Agreement and ally oilier dOruinenIO memorializing agreements between the ponies may he executed and/or delivered by ektrunic means.including.witlioul tinutamon.electronic sIgnnnlres.uiunges of siguamtts nr copier of original signatures or decuinents,and may be dellsmed by elecu tunic mail,facsimile a uusimssrnn,in mhei elecinmic 01 mu-electronic metm. All documents executed and"or delivered by electronic means shall have tIn am+x bite,mid effect as an anginal.,signed document. for all intents and purposes.Including.without limitation,all applications of statutes of frauds,the best evidence rule.and any similar mules,statutes. regulations.or ocher principles of law l'he pony receiving a document signed aad.'or delivered by electronic means may rely on and se such electronic document to the same SCOIe mid<steui as if it were lIre ongrruul.(lard copy dkinieeut dilly executed by the duet frilly Vendor Spnngbrir. {ew,hi-etney Client: By. rb UA..Y ay: / JJ "—C069FAp8732843A ,/J Name(Print)TjinRosenea Name(Print) /C Its (4`l✓n,5, ^ / Tide:Vice President Corporate Development Title: 4-tt v 7n r 7AAJ s/& 1 r OA 3 /ee lrt A d l o y Lf Date. 1/14/2014 Date. /2/J /i 3 DocuSign Envelope ID CAA8CEA1.149D-4744-A968-C228EFEA5D3O ti-kpringbrook .. _ - ... _ ..:�.. -v:3 fi. ,M�YMY...*1 wvlW l�FS-M m,4...4w/CM+'L.,hY�N ....y _..•'M: .. CfIYO` - WASIi1NOWN Investment Proposal V6.05 to V7 . NET Migration In-House Server for City of Auburn , WA October 24, 2013 Springbrook Software Ron Schlitzkus Installed Account and Migration Manager 866.256.7661 -toll-free:ext-6287 503-820-6287-Direct Ron.Scntitzkas @..sprbrk com • ('i.--el Acthurn,WA•Ai i tribe r Proposal and Order I for Coreidnrind Prnp.i - I DocuSign Envelope ID CAA8CEA1.149D-4744-A968-C228EFEA5030 {f,Springbrook V7 .NET Migration Proposal Customers who chose to migrate from our client-server version (V6) to Springbrook Software's .NET (V7) software are provided with the base software modules that are currently covered under a software maintenance agreement at no charge. However, services associated with the actual upgrade, such as Consulting and migration management services (project management, technical, programming, business analysis, custom code reduction review) and requests by client for Springbrook Software to rewrite any custom software to operate in the NET environment are outside the scope of the customer's annual software maintenance agreement. Springbrook will provide and invoice these services on a fixed bid basis. A successful migration of the Springbrook application and database to V7 requires close teamwork between each of our respective organizations. During this process you and your staff will be working with nearly every department within Springbrook's organization. Staffing resources from the following departments will play a major role in your migration: • Sales/Marketing • implementations o Project Management o Consulting/Training • Programming • Conversions • Quality Assurance • Technical Services The professional service fees identified in this Agreement are described on the following pages and include: • Migration Management Services • Migration Consulting/Training • initial Custom Code Review for this proposal (if applicable) • Custom Code Reduction Review Services(if applicable or requested) • Data Conversion • Technical Service for installation of the new database release and new NET release . . .... . -•r•r.r+vi c. ,.r. ...... r�..wro•.•..ainww�-rn. .. .wn..w+. ►.. .ma,x-_ ,rr- ._. .. �.w.s r'... •.I tubnrr, v,A•M;gcnu..1 I'inl>,r>al:unl tNttrr Ih 01 in t..)nfe!enUUl - I DocuSign Envelope ID:CAA8CEA1-149D-4744-A968-C228EFEA5D3D riiSpringbrook EXAMPLE PROJECT TIMELINE t(Springbrok. manic..fNfcririet '2.013 '% IVIlgratiou Project Outline •NG i b i'rujceI Guitar tu,,iairs all aa.Jnbk res tU.Ca IIVIfilabk U.a scq.ruiutl estut.Ikt,ei.I111..2,uu Iiro urs.tmno oil,Icstung phase.n migration project typically Ins a Iii- III week protect nut lure Fain Planing Phase through Go-live Phase. l 'i .i • D�l lgtaiuu totntiol • Rc lwtufylc/yt0lt6 ,; ig�y � + s . Stood Contracts Rewrite Saks&Caraaetu - Yes M�ttion Team Welcome Cal Remote Sales,PM&Clout Yes Dohibd CteaanCode Aruyals Remote ProgrnmTing Cortentan t Rosiness Anibal Revka - Remote Cor ttant&Chas Corancia and Q es a•aR Review Remote M-4etalnn Team Project Assigns-ere _ Remote PM Schc4ubug Cal Re nntc-- — —_ - I'M&Client \'r. .,..._..: `^5al;-eras IWjt: 'base --. Kick-o6Cal ---- — --- RemcNC PM,Consukart&Okra Yes Project&Sales Survey Review -- Rettotc - PM,Constiant&Cltara I fardware&Soilwnre Review Remote __ PM&Clem _ _ . Initial Prugnnrriug Date Pull and Test',Wade Renoir ... Pu>'nam. rxtcIprac software MOBIL — —Rewrite Program ut'g_ Live Overview(Nintettian&Security) Rewrite Cotstdlwx&C 16 Prog-uinCustocmCudcRewrics Remote ---- Pm_11% System Configuration wth Client tieta(Users,Security,"Iest Checks&SGrterrtans) ;tumk Coos tare&Ci st Yea Consultant Ire Hoube'resting Romeo Cbrorlurtt&Chat Yea Procwug Vitro Overviews(Module spade processes) Raises Cheri iR FaC, rs„-7, :•s-,_.+s-!: UU . .•t7difs.q. C 3i,om:J'.e .r ikA,7NCi y47.1l'!El5'4SY.. ?57.' Programming Data Cornarrioo Renck P10010010111111 Yes Load System Cortdt ration Remote CtUM= Processing Assegai=&Training Or.see Coneukan&Clhert Project Statue Cal Read° PM,Consulate&Client Yes r,. 2V .'r i,tr: t T-, Program iagDataCorrverslon _.._ Remote Prngrannttriy ` :Yes :Am:Syucui Cont.aatbts — --. Rtli:um _ Consultant Processing Asalswnce&Trains - J On Hite Coisukan&Cient Projeel Status Call _---. ---- ---._-- Reurnlc Client,Consultant,PM&Transition Services Yea -',- •lysnaltiiou I'iume . _ Y z'' , �I Irntusuu Server Weekly Calk v---. Sc ---_t Transition Services&races - Yea 'hollow-up rrtiu'Ra,d ftparded Features u.i V7 Rcuuic`Ous atu i I'M fntrckuu Services&Client •, 1.. Yes H ...so r,.•-ow...-.r..•.rvro.S+.se..^wa<..awesw'n..1.ess—errcce sa10'sa'.M...sKawr•fwrrr4.4aww raewr&aa...►#s..e-• ".-ra..J-rso.- .s••••••••i I'i v oh.4uhurn,WA•'A tip anon Proposal and(tr4c'1-Nevi t:ositidenrrtl Protxry- S DocuSign Envelope ID CAA8CEA1-149D-4744-A968-C228EFEA5D30 ,Springbrook Custom Code Reduction Review Services (if applicable or requested): Springbrook understands that the customization figures associated with ongoing maintenance services may not be concrete enough for your organization to secure project and budget approval. Recognizing this, Springbrook is able to offer a detailed custom code review upon written notification that your organization would like to proceed with a migration to V7. Since customization is often material,jointly investing time in this area to identify whether standard V7 functionality delivers the same or better results, can result in reduced annual maintenance associated with custom rewrites. There is no up-front fee for performing this service and effectively, in a good-faith effort, Springbrook is fronting your organization services that are part of the migration management services component of quotation. Depending on the level and complexity of customization, a significant amount of effort on both of our parts may be required for a successful outcome. During the normal course of the project, all other custom code will be closely evaluated and significant emphasis will be placed on trying to utilize standard V7 functionality to eliminate as much of the custom code as possible. For this review to be scheduled, a Springbrook Project Manager will be assigned to oversee this pre- contract component of the project. Depending upon the number of programs and level of customization, we may assign and schedule a pool of resources which could include programming staff, business analysts, trainers and consultants to completely review each custom solution and determine whether or not it is a standard function in V7 or whether an alternate means exists that delivers the same, or better result. There will likely be multiple conference calls, wcbinar demonstrations and emails required between our organizations and all communication will be funneled through Springbrook's assigned Project Manager to ensure the appropriate resources are scheduled, timelines met and communication conveyed to the main point of contact within your organization. For each program that may need to be rewritten, a statement of work will be generated. Middle Tier Licensing: As part of the migration, the legacy product that utilized a Progress V9 Middle tier has been replaced by new more dynamic technology. As part of this technological change we have retired the Progress components, and concurrent V6 licenses are converted to named users for an equal number.The designations of user types on the new platform are below: Named User(1): 1 Named users can access the system on average more than 2 hours per week. Access Agent (I): 1 Access Agent allows up to 100 people access the system for less than 2 hours per week on average. _.,..._.....� AMP.....4M1,4.= Cif y of Auburn 1•CA•Migration Proolsd and 1)rdci Fntm (misraferutad l'tnp it • 7 DocuSign Envelope ID CAA8CEA1-149D-4744-A968-C228EFEA5D30 f[Springbrook .r:..Rweh�IDl . .•._llMCuuu:, s.....•w..YyN�,%.•....(uR✓a.+...... n,Yanwsx.rewnr.rwtWra+ww,uawrutl�a*..,auromap,:au:r.aa.arl•r•..'-A':,2.w�c;%ruV. Scheduling Your Migration Within approximately two weeks of receiving your signed agreement, you will receive either written or verbal correspondence from a member of our Implementation Department to schedule an introduction call, Migrations are scheduled by your assigned Project Manager on a first come, first serve basis upon receipt of the signed contract. Please keep in mind that based on the time of the year, it may be six or more months before the on-site portion of the migration event takes place. In fairness to our other clients, we are unable to hold or block weeks on a calendar until we have an executed agreement in place, and detailed discussions between Springbrook's Project Manager and your assigned Project Manager have been held. Migration Conclusion Your original investment in Springbrook Software has been protected through the development of Version 7. With significant input from many of our clients, Springbrook has developed the next generation of software that will serve you, your stakeholders, and your constituents for many years to come. Version 7 (V7) provides an easy to deploy, easy to use and easy to access product. With the optional web-based and real-time interface modules we've introduced, your organization can also extend 24/7 service to your constituents for secure inquiry and payment options. And your employees will have the ability to remotely log time, view and print pay-stub and W2 information or complete open enrollment. We continue to solicit and implement ideas from our clients and continue to introduce new and powerful features into V7 each day. We value and thank you for your continued business and look forward to working with your team on this exciting project. ('.n lit.4.mum.'4A•A1t;;iatwn Moputiel:i idthdci lu m Confidential Pn,peic.- DocuSign Envelope ID:CAA8CEA1-149D-4744-A968-C228EFEA5D30 1-(Springbrook „e a. -...a x+..s-.., . . ., «..� .,.&t..-. v.+ .nwa.r►ea t $-'w �re+we :barwxo....f V.J4 j .- . w.r.r.w Port Go-Live Review and Training(Optional but Recommended) Review anti'training (60 days after Go-Live -I week on-site or remote) $6,000 Objective-after you have been using the systenti to provide additional! • training of the new features in VT, • Total-Post Go-Live Review and Training $6,000 Prices Valid for 180 Days from 10/24/2013 10 -Existing Named SQL Us ors (Application Server) Pricing is based on standard contract-deviation from standard contract terms may result in modified prices. Training will be invoiced at actual at$125Ihr. Training and Consulting time includes all time.onsite and remote,that Software consultants and other Springbrook resources expend on this engagement Training and consulting amounts above are Estimates, your organization will only he invoiced for the actual hours of training and consulting time used. Training Estimate does not include travel time or expenses. ..i•auburn.WA•Mier Aim thrp osal aril I. Farm Confidential l'ru s rty- I I DocuSign Envelope ID'CAA8CEA1.149D-4744-A968-C228EFEA5D30 �Spri gbrook. n..�:,a, ,cs., ..>� �," A-..�5. ,�u.... -, ..-,nu r n.�..yn,c- a.19Onr� � „e ,0 . � .s eseassaeuensaineseR,44 This is Ile meter Import lome.There Is an addition to grab the Reading Divisor from the To keep the function of pulling the reading device instead of the may deNCa yea.The divisor from the device they will need to keep value Is currently stored in this custom.The standard code does handle this UB_Dnubee.Uec NJSC_1.The form has also function but It gets the value from the device Retain 5375.00 been updated to utilize the Hexagram 1,0 interface.The Hexagram interface is not type record.Auburn should explore moving the customized so there Is a chance they are divisor to the device type thus eliminating this using the standard Hexagram for meter custom, wub406..w UB>Meler Readings>import Imports os well as the hedger interlace. 3.00 TNs is a completey custom Badger import They will need to have a custom badger option form.The file formal used does not match the added to the standard import form In v711 they Retain $375.00 W-0400b.w Badger Import standard hedger I format. plan on using this same file layout. 3.00 This Is a custom export for the badger They will need to have a custom badger option meters.The expert has bean updated to add added to the standard export form in v711they Retain 5375.00 W-r.'bcaebse UB>Muter Readings a Export the device code and locatku to the export. elan on using this same file layout. 300 This is 1110 Past Due Proof Lhl.This print It they would like to keep the"Past Uue Report window has been updated to allow the Mtn"report they will need to have a way to See Note $18.00 addition of a new report The new report N W-ub471p.w UB>Past Due>Proof list 'Piet Due Report Mir. select It In vL too 110-Pael Due Repod.pd B>Past Duo oCr•of List Belongs with the Item above 0.00 50.00 TNs Is the past duo modify stop from the past due process.11 has been updated to slow This ability Is standard In v7.They will not need Auburn the ability to launch the custom b to keep this ub001.w window where the user can updated Wu(h473.w UB>Past Wes>Modify the details for the past due amounts. 0.00 UB-past Due modiecetlons.pd UB>Pest Mies>Madi Ba1011d)With the Itenj ybOoe 0.00 The past due shut off listing bee been altered The route and sequence number are not apart with a now ton option of Route/Sequence of the standard•7 past due process They will The Oslhg has also be updated to reflect the need to keep the custom if they would like to Retain $175.00 Uncommitted payments.The report has 0150 display the rote cone and have uncnm milted been updated to display the current valid rale payments retie coo. w•.b474ew UB>Past Due>Shut off Maori code for the service Iha j past due. 3,00 UB-Stwi Delisted UB>Past OUe>Shut off Listing Belongs with the Item above 0.00 This Is a duplicate Item.The coda Is no wub474pCust,w tie>Past Due>Shut off Listing different from the custom w-irb474p.w. 0.00 This is the past due statement pent lone.t has been updated to expos the lull account balance Instead of lust the past due balance. II also creates a single export record for each To keep this turicrlonality they will creed to haw pecan 5750.00 bill to row instead of a pest due record for this code moved to ve each bill to row and penalty code.Some code has beers added to display u message showing the number of past due records W rb477p.w UR n Past Due>Statements exported and the totals for the charges. 0.00 This Is the past due commit step,it has been changed to only create a sngle history for the it isn't recommended to keep this custom lore? Remove W-ub470.w UB>Past Due a Commit penalties selected. B.00 This Is the consumption by service report. This change Is probably not needed because the The arty cnange wee done to limit the 'apart In v7 should will cut aft any extra Remove UB x Repona>Consumption by number of chnracters displayed for the Seidel cnaractars beyond what It can show on the wub5l4p.w Senioe number on the meter to 10 characters. nep<'rt i.c0 This Is a custom report that wit list the This will need to be retained In v7 since there containers with some info on the account snh a report that matches the Info produced, Retaln $1,000.00 wube001.ve Customer Reuling ihaldef end of the contelner le en. 8.00 Cuelub.prl-Customer Routine Sheet Customer Routing Belongs with the item above 0.00 This is a custom consumption billing report. the report can be run for one account or all It collects all history committed In the data range using the post date.It will find all bit The report will have to be retained for 57 details for service I only.Then gather "'au"we do"'have a report that will Retain $1,000.00 payments,ad1octmenes,and filings amounts along with the consumption amounts from tan''de Slmllar Items. the Nil details billable cons field.The report men emotes and export file Thal contains the wubc002.w Consumption 011100 dela colected. 0.00 This Is the ceniraclor's tee report.II Can be run for one account or all accounts.It nods the service rates tar services 4,5,and 0 that Thls report will have to be retained for v7 are active In the date range given.Then the repel will ern for the selected contrac tor eta because we do not have a report that will Retain $1,500.00 oral rates that do not begin with x or are Provide similar Items. 'SFHH W 1'and`SFHHW2'and multiply the wube003.w Contractors Fee Report monthly fee by the special multiplier. 17.00 Custub.prt-Contractor Fee Report CoMrecton Fee Report Belongs with the Item above 0.00 c.<,s.,e .n.eireee __ s.wn�vrwenan.•suw,ws.cwx twaa'.»ae„-, -:e air_ , vn;.rsa sew-.. .owe,-.•..rsuu s ussonr,>.w, .m a1+-w:.... ■vos,arenstratresaassearmssonassesamoueorvessevessweeneesupa t'ila of:Auburn,OVA•M%%;ration Proposal anti Ordxa Form Conliitltrnu:d Property- 13 DocuSign Envelope ID:CAA8CEA1-149D-4744-A968-C228EFEA5D30 pringbrook PA VIM E N1' T , S City of Auburn, WA 0% Interest Payment Option Deposit is subject to appropriation. if project is not approved,deposit will be applied toward subsequent year's maintenance Training, Consulting& Migration Management Services Amount Due 2% "'nig/Migration Mgt.Deposit invoiced $ 4921 13% Trng/Migration Mgt. Invoiced&due by May.15,2014 $ 3,198✓ 25% Trng/Mignatlou Mgt invoiced&due by Aug 15, 2014 $ 6,15r 25% Trng/Migration Mgt invoiced&due on Jan 15,2015 $ 6,150 25% Trng/Migration Mgt invoiced&due on Jan 15,2016\ ro,t A(41 $ 6,1501' 1 10% Trng/Migratiuu Mgt invoiced&due on Jan 15,2017/ A Ir�_ t � $ 2,460/ Sub-Total Training,Consulting,Migration Mgt,DB Licenses: 1 $ 24,600 Port Go-Live Review and Training(Optional but Recommended) 100% Post Go-live Review and Training due upon delivery $ 6,000✓ Sub-Total Post Go-Live Review $ 6,000 GRAND TOTAL: S 30,600 *Total Project Costs do not include Travel and Travel expenses.Client shall reimburse Vendor for any reasonable expenses,including travel and related expenses incurred,not to exceed $8,500 in the performance of Professional Services. This Order Form shows applications Client has purchased and the amount charged for each,the cost for implementation services,and the accompanying current maintenance costs. Ry signing the Order Form,Client is agreeing to purchase theca applications under the umbrella of the original master agreement and the associated addenda in addition to any terms described in this agreement to be executed between Client and Vendor and to the prices contained herein,Pricing is based on standard contract.Deviations from standard contract terms may result in modified prices. Order Form assumes all products to be implemented under the scope of a single project. Client caused project delays or requests to implement modules separately may require n change order and additional services fees. Training and Business Process Study(BPS)Estimates do net include travel time or travel expenses. **Investment will vary based on number of users,servers and 013 bring backed up.Electronic Signatures and Copies of Documents: The parties agree that this Agreement and any other documents memorializing agreements between the parties may be executed and/or delivered by electronic means,including,without limitation,electronic signatures,images of signatures,or copies of original signatures or documents,and may be delivered by electronic mail,facsimile transmission,or other electronic or not-electronic means. All documents executed and/or delivered by electronic means shall have the same force and effect as an original,signed document,for all intents and proposes,including,without limitation,all applications of Minutes of frauds,the hest evidence rule,and any similar rules,statutes,regulations,or other pri los of law. The party receiving a document signed end/or delivered by electronic means may rely on and use such electronic document to the same scope and extent a it were then _'n hard copy docuntont duly executed by the other party Vendor: Springbroolt Software,Inc. Clle :City of 17/: r---DocuSigned by: By: 1114 roStAttk By: -CD69FADB732843A . Name(Print):Tim Rosener Name(Print Pe,/?-1- • J� ��✓/\ S Title:Vice President.Business Development Title: /11/4yPe-J 1/14/2014 ��// /do/3 Date: Dace: .».nw. �n m.a t ,nw�:v.rr•mtm u,re awxwa..�w:,a x t:.ns'cav ,. ._�.:•ti City of Auburn.WA•P.1 u rtuon Proposal and(ie&r Form Confidential Pr,upc:ny- I DocuSign Envelope ID:CAA8CEA1-149D-4744-A968-C228EFEA5D30 RSpringbrook CONTRACT 1 2013 SPRINGBROOK SOFTWARE VERSION SEVEN MIGRATION AGREEMENT This Agreement sets forth additional terms and conditions applicable to Version Seven,Licensed Software Products purchased by the City of Auburn,WA(Client) from Springbrook Software(Vendor). Version Seven is categorized as a new product by the Vendor,This agreement sets the terms and conditions of the exchange of Version Five&Six product licenses and services for Version Seven product licenses and services and their associated maintenance agreements.This agreement is intended to supplement current licensing and maintenance agreements in effect between the Client and the Vendor,In the event that term or condition in this agreement is in conflict with a previous agreement,this agreement shall prevail. GENERAL TERMS AND CONDITIONS 1 DEFINITIONS (Progress Report Writer) is a third party proprietary custom report writing tool use to create client custom reports.Reports created with this (Migration Management Services]Migration Management Services are tool In Progress Version 9 are referred to as"Local Reports professional services provided to the client as defined in section 5,1. 2 SCOPE OF AGREEMENT, (Migration Consultinel Migration Consulting are professional services provided by the vendor as defined in section 5.3 This Agreement states the terms and conditions pursuant to which Vendor will provide Products and Services to the Client Including: (Client Trainer(si)An Individual or group of individuals employed by (a) Implementing products and services as defined In the appropriate the Client (Maximum of 3) that Vendor will train on the use of the order form, products and services covered by this agreement.Client Trainer(s)will he responsible for training the remaining staff in the Client environment. (b) Client understands that all or certain portions of the Products sold ur licensed under this Agreement may he provided by a third party service (Client Prolect Manager) A Project Manager appointed by the client or product provider. that will act as a single point of coordination and management for tasks (c) Client understands that all Products purchased by the Client as part of that are the responsibility of the client to perform as a part of this agreement. Client Project manager will coordinate activities with the this agreement are provided as is. Any Client specific changes(Custom) Vendor Project Manager. to the Products will require a Change Order. ( (d) Client understands that products and services provided under this Vendor Project Manager)A Project Manager assigned by the Vendor to agreement arc intended to migrate existing business processes and coordinate and manage the overall implementation of products and procedures to Version Seven product line. Client understands that if It services covered by this agreement.Vendor Project Manager will manage intended to implement new features and services that It has not vendor resources and coordinate with Client Project Manager to ensure previously used that additional professional service fees may apply. Any that client resources are being allocated to project tasks as required. additional services must be pre-approved by both parties in advance. (Fees)will have the meaning set forth In section 3. 3 FEES AND PAYMENT (Remote Services) Remote Services means services performed by the 3.1 Fees. Vendor at the Vendor place of business with Client at Client's place of business. Client will remit to Vendor all applicable fees for those Products purchased by Client,as set forth In the applicable Order Porm(s)or Statement of Work (On-Site Services) On-Site Services means services performed by the (collectively, "Fees"). In addition, Client shall reimburse Vendor for any Vendor and the Clients Place of business. reasonable expenses,including travel and related expenses incurred in the performance of Professional Services, All Fees are non-refundable, L.CunsurreuLilsers1 are defined as the number of users that can 3.2 Payment, simultaneously access the Vendor software at the same time. Payments due under this Agreement shall be made In U.S.currency in the (Named Users)are defined as Specific users that are granted access to amounts and at the times set forth in the applicable Order Form or the Vendor Software.These Licenses are assigned to specific Individuals Statement of Work or,if not indicated therein,within thirty(30)days of the and cannot be shared.Named users are users that need more than two date of invoice.If Client falls to timely pay any amount when due, Client hours a week of access to the Vendor Software, shall pay,In addition,Interest at the rate of one percent(1.0%)per month, (Progress Access Agents)are defined as a license for casual users to but not to exceed the maximum allowed by law,on such delinquent amount access the Vendor System. 3.3 Suspension of Services (Casual Users)are defined as users who access the vendor software less Vendor may,at its sole discretion, suspend client's right to use any product than two(tours a week. under this Agreement if Client fails to remit any payment when due,as defined in the appropriate order form,within ten(10)days after receiving (Change Order)is defined as any change to the scope of services of this written notice from Vendor that payment Is past due. agreement that Is agreed to by both parties, A Change Order could 3.4 Taxes. include but is not limited to; additional on-site consulting; additional modules; custom programming and development or services not All Fees are exclusive of any sales, value-added, foreign withholding or contemplated by this agreement or the appropriate order form.Change other government taxes, duties, fees, excises, or tariffs imposed on the Orders are subject to applicable Fees. production,storage,licensing,sale,transportation,Import,export,or use of -ter the Products or performance of any services(collectively,"Taxes"),If the eq..I„L', 1 "" • �"�-�"-" AJde ui,n,,-snnwm r,tACenie Agreement DocuSign Envelope ID:CAA8CEA1-149D-4744-A968-C228EFEA5D30 q-cpri.n.gbrook CONTRACT 1 2013 • (c) Client agrees and understands that It Is purchasing a new product and 6.8 'third Party Product Interfaces that features and functionality In the new system may have been updated to support the needs of the overall Springbrook client base. Client Is (a) Client will notify, at the beginning of the project, Vendor Project responsible for ensuring that software provided meets their needs. Manager of all third party Interfaces between Vendor Products and other products or services not provided by Vendor. (d) Client agrees and understands that changes to standard functionality are considered custom requests and will require a change order. (b) Client understands that interfaces not previously purchased by Client from Vendor and interfaces that are not current on annual maintenance 6.5 V7 Software Installation will require a Change Order to be completed. Client will make their information technology staff available as requested (c) Session will consist of review of converted data per module between by Vendor Project Manager to facilitate the Installation of software, trainer and client 6,6 V7 Standard Reports Review 6.9 Go-Live Session (a) Client will participate in Standard Report Review meetings. (a) Client Project Manager will work with Vendor Client Manager to (h) Client will require that personnel with the authority to make schedule the Go-Live Conversion. decisions about reporting and the appropriateness of reports being (h) Depending on size of Client database, client will be required to provided are in all meetings. schedule 2 to 4 days of downtime to accommodate the conversion of data (c) Client will be required to approve all reports and confirm that prior to the go-live session. reporting requirements are being met. (c) Client will make appropriate staff available during the go-live session, (d) Client agrees and understands that it Is purchasing a new product and (d) Client will be prepared and have appropriate staff available to that standard reports in the new system may have been updated to validate that the conversion and the new software meets their support the needs of the overall Springbrook client base. Client is requirements as defined by this agreement. responsible for ensuring that reports provided meet their needs. (e) Software Consultant will be on-site for this session. (e) Client agrees and understands that changes to reports are considered custom requests and will require a change order. 7 ENTIRE AGREEMENT 6.7 V7 Application Overview Session This Agreement is a supplement to the terms and conditions set forth In clients licensing and maintenance agreement in effect with Vendor. Client will participate in Application Overview Session,with at least one Notwithstanding any other agreement in the event that a term or condition Client Trainer. in this agreement conflicts with any previous agreement this agreement will prevail. IN WITNESS WHEREOF,each of the parties hereto has caused this addendum to be executed by its ly authorized offlA..i or represer . e--DocuSigned by: 'P a Vendor: I 041 rbSUAkr Client:CI of Aub By: V-1 Qb68rO,S03fi[sA By. Name(Print): Name(Print): �-c '✓' 25• Vice Title: 1/14/2014 President Business DevelopmeiliIalale: 11/4 yin( Date: Date: /-21/ AJAen,itnn-cOlw.are Ui,cnic,lgrecmeM pec,Li vedl 1111 - SCAnheA �`Plit Springbrook Invoice ���� Relationships beyond softuw 1000 SW Broadway Date 6/30/2014 STE 1900 Invoice# INV28683 Portland OR 97205-3071 Terms Net 30 Due Date 7/30/2014 Phone: 503.820.2200 Email:billinginquiries @sprbrk.com Bill To City of Auburn 25 West Main Street Auburn WA 980014998 Memo WO#05.09.14-006 Custom Re-write Description Tax Amount Custom Re-write for New Billing> Generate 1,000.00 i Customer Discount _ — (1,000.00) Total $0.00 Please Detach Bottom Portion&Remit With Payment Company Name:00585 City of Auburn_WA Due Date: 7/3012014 Invoice #: INV28683 Please remit payment by due date to: Total Amt Due: 0.00 SPRINGBROOK SOFTWARE INC PO BOX 8465 PASADENA CA 91109-8465