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HomeMy WebLinkAboutMX Logic COA Contract - Spam~llogic MX Logic® Email Defense Service MX U Iti m ate AccesssM Quote for City of Auburn, Wa August 27, 2007 logic h~1X ~nn~r."~ Ernail Deft:nse Service Qu~~te Thank You Thank you for selecting MX Logic as your comprehensive email defense solutions provider. Within this quote you will find an overview of the features and benefits of your new MX Logic Email Defense Service as well as a Services Order Form. Please review the information and return a completed and signed copy of the Services Order Form (pages 4 and 5 of this quote) to MX Logic. Once we receive your information, we will provision your services. We look forward to protecting your email network and providing you with outstanding service and support. MX Ultimate Accesss"" -An overview of your new email defense solution Our most comprehensive email security package, MX Ultimate Access combines award-winning email threat protection with disaster recovery services that provide email retention, management and access during planned or unplanned outages. MX Ultimate Access will help your organization to increase employee productivity, decrease IT and administrative costs, and protect you from the liability and risks posed by email threats and information loss. MX Ultimate Access delivers easy activation, management and use through an advanced administrative and reporting portal, and a sophisticated end-user and administrator quarantine. With the MX Ultimate Access service package, your business will benefit from the following MX Logic Email Defense Service features: • Advanced Spam Blocking -Eliminates 90 percent of spam costs by blocking 99 percent of spam using our patented Stacked Classification Framework, spam detection system that combines the most effective spam-fighting filters and techniques in the industry. This multi-layered framework separately assesses and "votes" on the probability that an email is spam. Because each filtering method has unique strengths designed to identify specific threats, the combination creates one of the most accurate and comprehensive filtering processes in the industry. • Triple Virus and Worm Scanning - MX Logic detects, blocks and strips viruses and worms at the network perimeter before they can enter and damage your messaging infrastructure. MX Logic offers comprehensive, 24 x 7 protection against email-home viruses and worms, with triple protection that includes our proprietary WormTrags"" worm detection technology and two of our three signature-based anti-virus engines - Authentium0, McAfee® and Sophos® • Email Attack Protection -Conceals your network and critical messaging gateways from attack. Instantly blocks denial of service and other SMTP-based attacks, including dictionary harvest attacks, email bombs and channel flooding. • Fraud Protection -Keeps your employees safe from the risks of fraud and phishing scams. • Content and Attachment Filtering -Reduces corporate liability and risk through intelligent message processing that identifies, quarantines and blocks unwanted, malicious and sensitive content and attachments. • Outbound Message Filtering -Proactively protects your clients from harmful viruses and worms, and enforces your corporate email policy by filtering out specific content and attachments in messages leaving your corporate network. • Sophisticated end-user and administrator quarantine management - MX Logic's safe, external quarantine and email-based quarantine reporting process significantly reduces email administration and false positives (legitimate email misidentified as spam). MX Logics"' Message Continuity provides a wealth of features designed to keep communications flowing during outages. • Automatic service engagement - MX Logic will begin spooling inbound, outbound and internal emails in the event of a loss In connectivity with your mail server(s). The service can also be activated manually to accommodate maintenance activities. • Web-based email access -Users have easy access to all email received during the outage period via a convenient Web interface. 9781 S. Meridian Blvd, Suite 400 • Englewood, CO 80112 USA Telephone: 11.877 MXLOGIC • Web' www.mxlogic.com ©2007 MX Logic, Inc All rights reserved Confidential Version 1 1 MX Ultimate Access. Page 2 of 5 ~tog~C 'r ~_ri~ ;~) 1,,/~.~"I'`_ ^r"J'Ck' Ql1CtC -- • Full email functionality -During outages, users can Read, Compose, Reply, Forward or Delete messages. • Ample storage - MX Logic`"•' Message Continuity provides 60 days of unlimited rolling storage • Intelligent post-outage email activity synchronization -Once connectivity is restored, MX Logic Message Continuity will seamlessly deliver all messages and email forensic information (time and date stamps, CC and BCC recipients, and read or unread status) to your server(s). • Outage notifications and system updates -Network administrators can easily set up notifications to be alerted whenever there is an outage. • Inbound and outbound message filtering by the MX Logic Email Defense Service -During an outage, your organization will be protected from a wide range of email threats, including Spam, worms and viruses, and email attacks. With MX Ultimate Access, you'll also benefit from: • Automated, around-the-clock email monitoring and protection -The MX Logic® Threat Center is a sophisticated streaming data environment where MX Logic monitors the global state of email communication, 24 hours a day, seven days a week, and provides its customers with real-time updates and protection. • Centralized, policy based administration -Enables your organization to easily configure and manage the Email Defense Service and MX Logic Message Continuity through the MX Control Consoles"', our centralized Web-based administrative portal. • Account provisioning and configuration support -The MX Logic Provisioning team will work with you to activate and configure your account. • Around-the•clock technical support -The MX Logic Customer Support team offers technical support on a 24x7 basis via atoll-free number or online eService. • Comprehensive reference manuals - MX Logic customers can download administrator and end-user reference manuals for help with activation, configuration, administration and reporting. • Convenient training classes - MX Logic® Education Services provides Web-based training for all MX Logic services. 9781 S. Meridian Blvd, Suite 400 • Englewood, CO 80112 USA Telephone +1 877 MXLOGIC • Web: www mxl~oic.com ©2007 MX Logic, inc. All rights reserved. Confidential. Version 1 1 MX Ultimate Access. Page 3 of r~''jlogiC (;tx I,_n~~r%~n,;]~I f1:.r~:,,~gc ~~.,f~~~, r,~~, ~,.. Services Order Form Thank you for selecting MX Logic. Please review this Services Order Form (Order Form") and return the completed and signed copy to MX Logic ("MX Logic"). Once we receive a completed and signed copy of this Order Form, which will constitute your approval and acceptance of the Terms and Conditions, MX Logic will provision the requested service(s). 1. Effective Dates Coday's Date: June 28, 2007 ServicelBilling Activation Date: 2. Sales R~sentative Information - _ Name: Bruce Thorne Email: bthorne@mxlogic.com Telephone: (720) 895 -4488 Fax: ( ) - Sales Rep Company: Company ID: -- r -- -- Rafarrnrl hv• C:mm~anv• Contact Email: 3. Contact Information Company Information Registered Co. Name: 1 City of Auburn, Wa Customer ID " J Street Address: ~ 25 W Main Street SuitelFloor: City: ~ Auburn StatelProv~ A postal Coder 98001 Country: US Industry: Government Number of Employees: 420 Primary Contact Name: Brian Garbarino Fax: ( - - Telephone: (253) 804.5025 Email: bgarbarino@auburnwa.gov Technical Contact ®Same as Primary Contact .~---. c~.,• r ~ Email: Contact ^Same as Primary Contact Name: ~ rax: ~ t Telephone: ( ) - Email: 4. Service Information ~ Number of Users: 420 ~ Agreement Term: ~ Monthly ^ 12 Months ^ 24 Months ^ Other (Er Payment Term: ©Monthly ^ Pre-Paid Purchase OrderlRef.N 5. Service Quote Monthly Retail Price Discounted Price Per Unit Quantity Services Per Unit^^ _ MX Ultimate AccessS1N $2.75 per user $1.60 4; Additional Services^ Total Monthly Service Price: _ S _ __ Invoice Total:' ~ 1_ ~ Balance of August 2007 at no charge. 30 day money back guarantee to begin Septembr Total Special Instructions: ~~ MX Logic use only. ^"Unless otherwise indicated. ^Explain in "Special Instructions. ° -Calculates °Total Monthly Service Fee°, "Agreement Term" and "Payment Temp'. 9781 S. Meridian Blvd, Suite 400 ~ Englewood, CO 80112 USA Telephone: +1.877 MXLOGIC ~ Web. www mxlogic.com X2007 MX Logic, Inc. All nghts reserved, Confidential Version 1 1 MX Ultimate Access. Page 4 of 5 logic 6. Service Provisioning Please provide us with me email host name(s) and email host IP address(es) of each of your company's email domain names (~.e Domain Name: Email Host Name(s): Old. ~Jl~~yl ~ ~ v~,~a..-~ G,/o, , ~j o ~/ Email Host IP Address(es): /y~ . /L°J Z ~(~ , ~. Domain Name: ~ l-. / GaL, h..', ter, i., . !1 !i] S ~- - - Email Host Name(s): Email Host IP Address(es): Domain Name: Ci ~~ ~rrh~it/o~, _ p ~ ~ Email Host Name(s): __ _ _ _ __ Email Host IP Address(es): ~ Email Server Manufacturer: /~l~ ~QU,/NC~I - _ _ _ To provision your MX Logic service, the mail exchange ("MX") records of each of your company's email domain name(s) must be redirected to MX Logic. Once MX Logic receives a completed and signed copy of this Order Form, MX Logic will contact you to verify all information and explain the process for redirecting your MX record. As the Customer, you are responsible for ensuring that such changes are made. Once your MX records have been redirected to MX Logic, the service(s) are considered provisioned and will be enabled within two (2) business days. Your service(s) will not be provisioned if your email server allows for open relay. We suggest that you contact our Customer Care Center at +1.877.MX LOGIC for more information about provisioning open relay servers. 7. Service Billing MX Logic invoices in full and in advance for all service(s) ordered, beginning on the Service/Billing Activation Date entered at the top of this Order Form. Billing will commence immediately after MX Logic completes the provisioning of the service(s) ordered. 8. Terms and Conditions As the Customer, you acknowledge that you have received, read and agree to abide by all MX Logic Terms and Conditions. A copy of MX Logic Terms and Conditions can be viewed at www.mxlogic.com/terms. Alternatively, you can contact MX Logic at +1.877.MXLOGIC to receive a copy. 9. Customer Declaration As the Customer, you hereby acknowledge that all information provided above is true and complete and has been provided to obtain service from MX Logic. You are authorized to execute this Order Form and accept responsibility to promptly inform MX Logic of any changes in the information provided above and to pay for all services as agreed upon. You are requesting the provisioning of the MX Logic service(s) specified in this Order Form and acknowledge that they will be supplied by MX Logic in accordance with MX Logic's Terms and Conditions. With this signed Order Form, you also give MX Logic your consent to obtain and use credit information abou~our compa~ includingyour commercial credit history. Authorized Customer Representative: ~ Please return completed Agreements to: Name ~ MX Logic, Inc. - -- 9781 S. Meridian Blvd, Suite 400 Title: ~ ~ Englewood, CO 80112 USA __ ~_ Phone: +1.877.MXLOGIC Signature: ~ - - ~ I Fax: +1.303.845.9329 9781 S Meridian Blvd, Suite 400 • Englewood, CO 80112 USA Telephone: +1 877.MXLOGIC • Web www mxlogic.com ©2007 MX Logic. Inc All rights reserved. Confidential Vernon 1.1 MX Ultimate Access. Page 5 of