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HomeMy WebLinkAbout5431 RESOLUTION NO. 5431 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF AUBURN, WASHINGTON, AUTHORIZING THE MAYOR TO EXECUTE A FRANCHISE AGREEMENT BETWEEN THE CITY OF AUBURN AND COMCAST CABLE COMMUNICATIONS, LLC AND COMCAST CABLE COMMUNICATIONS MANAGEMENT, LLC, A PENNSYLVANIA CORPORATION WHEREAS, Comcast Cable Communications, LLC & Comcast Cable Communications Management, LLC ("Comcast") has applied to the City of Auburn ("City") for renewal of a non-exclusive Franchise for the right of entry, use, and occupation of certain public right(s)-of-way within the City, expressly to install, construct, erect, operate, maintain, repair, relocate and remove its facilities in, on, over, under, along and/or across those right(s)-of-way; and WHEREAS, the City is authorized by Revised Code of Washington 35A.47.040 and Auburn City Code (ACC) 13.36.010 et seq. and ACC 20.06.010 to grant a non- exclusive franchise for the use of public streets, bridges, or other public ways for the transmission and distribution of electrical energy, signals and other methods of communication, including cable telecommunications and cable television; and WHEREAS, following proper notice, the City Council held a public hearing on Comcast's request for a Franchise, at which time representatives of Comcast and interested citizens were heard in a full public proceeding affording opportunity for comment by any and all persons desiring to be heard; and WHEREAS, from information presented at such public hearing, and from facts and circumstances developed or discovered through independent study and investigation, the City Council now deems it appropriate and in the best interest of the City and its inhabitants that the franchise be granted to Comcast. Resolution No. 5431 Franchise No. FRN19-0012 Page 1 of 51 NOW, THEREFORE, THE CITY COUNCIL OF THE CITY OF AUBURN WASHINGTON, resolves as follows: Section 1. The Mayor is authorized to execute a Cable Television Franchise Agreement with Comcast Cable Communications, LLC and Comcast Cable Communications Management, LLC in substantially the same form as the Agreement attached as Exhibit A. Section 2. The Mayor is authorized to implement those administrative procedures necessary to carry out the directives of this legislation. Section 3. This Resolution will take effect and be in full force on passage and signatures. Dated and Signed this. day of , 2019. CITY OF AUBURN .. .► A\ ANCY B A 'I/ , MAYO' ATTEST: APP'`;ED AS TO FORM: Ilk Shawn Campbell, MMC, City Clerk Steven L. Gross, City A • ney Resolution No. 5431 Franchise No. FRN 19-0012 Page 2 of 51 CABLE FRANCHISE AGREEMENT Between the City of Auburn, Washington, and Comcast Cable Communications, LLC & Comcast Cable Communications Management,LLC d/b/a Comcast. This Cable Franchise Agreement("Franchise") is made and entered into by and between The City of Auburn, Washington, a municipal corporation (City), and Comcast Cable Communications, LLC & Comcast Cable Communications Management, LLC d/b/a Comcast, a Pennsylvania corporation(collectively, "Grantee"). The City and Grantee are sometimes referred to hereinafter collectively as the"Parties." WHEREAS,the City is authorized by 47 USC § 541 et seq., RCW 35A.47.040,ACC 20.06.010 and ACC Chapter 13.36 to grant and renew nonexclusive cable franchise agreements for the installation, operation, and maintenance of cable television systems and otherwise regulate cable communications services within the City's incorporated boundary; and WHEREAS,the City has reviewed Grantee's performance under the prior franchise and the quality of service during the prior franchise term,has identified the future cable-related needs and interests of the City and its citizens,and has determined that Grantee's plans for operating and maintaining its Cable System are adequate; and WHEREAS,the public has had adequate notice and opportunity to comment on this Franchise during a public proceeding; and WHEREAS,the Mayor and City Council has determined that is in the best interests of, and consistent with,the health, safety, and welfare of the citizens of the City to grant a franchise to Grantee to use public rights-of-way for the purposes specified in this Franchise and on the terms and conditions set forth herein. NOW, THEREFORE, in consideration of the mutual promises made herein, and other good and valuable consideration,the receipt and adequacy of which are hereby acknowledged, the Parties do hereby agree as follows: SECTION 1: PRINCIPLES AND INTENT OF THE CITY The following provisions are statements of the City's intent in entering into this Franchise,but do not necessarily reflect Grantee's intent and shall not supplant or modify specific provisions of the Franchise: 1.1. Ensure that Auburn stays at the forefront of cable service by keeping the Cable System up to date with features meeting the current and future cable-related needs and interests of the community; 1.2. Encourage the widest feasible scope and diversity of Programming and other services to all City residents consistent with community needs and interests; Resolution No. 5431 Franchise No. FRN19-0012 Page 3 of 51 1.3. Encourage competitive, affordable, and equal access to advanced communications services of all kinds to residents and businesses of the City of Auburn on a non-discriminatory basis; 1.4. Ensure that Auburn residents have the opportunity to view public, educational, and governmental Programming; 1.5. Ensure that rates and charges for cable Programming, equipment, and services provided over the Cable System are affordable and consistent with federal standards; 1.6. Ensure that Auburn residents receive high quality customer service; 1.7. Ensure that the City receives appropriate compensation for the use of its facilities and property and that installation and maintenance of cable Facilities comply with all applicable City regulations,and do not interfere with the City's legitimate use of its own facilities and property; 1.8. Encourage competition among Cable Operators and between Cable Operators and other providers of communications services; 1.9. Protect the City's interests and the health, safety, and welfare of its residents; and 1.10. Provide for timely mandatory Government Access to all Cable Systems in times of civil emergency. SECTION 2: DEFINITIONS For the purpose of this Franchise,the following terms,phrases, and their derivations shall have the meanings given below unless the context clearly mandates a different interpretation. Where the context so indicates,the present tense shall imply the future tense,words in plural include the singular, and words in singular include the plural. The word"shall"is always mandatory, not merely directory,and the word"may" is discretionary. In the event that the meaning of any word or phrase not defined in this Section is uncertain,the definitions contained in FCC rules and regulations shall apply. 2.1 "Access"means the availability for Non-Commercial use by various governmental and educational agencies, institutions, and organizations in the community, including the City and its designees, of a particular Channel on the Cable System to distribute programming to Subscribers,as permitted under applicable law. A. "Educational Access"means Access where Schools are the primary users having editorial control over programming and services. B. "Government Access"means Access where governmental institutions or their designees are the primary users having editorial control over programming and services. Resolution No. 5431 Franchise No. FRN19-0012 Page 4 of 51 C. "Public Access" means Access for the public, including organizations, groups and individuals. 2.2 "Access Channel"means any Channel or portion of a Channel on a Cable System required by the Franchise to be set aside by the Grantee for public, education, or governmental use. 2.3 "Affiliated Entity"means,when used in connection with Grantee, any Person who owns or controls, is owned by or controlled by, or is under common ownership or control with Grantee. 2.4 "Basic Service" means the lowest Tier of Cable Service that includes, at a minimum,the retransmission of local television broadcast signals. 2.5 "Cable Act"shall mean the Communications Act of 1934, including the Cable Communications Policy Act of 1984, as amended by the Cable Television Consumer Protection and Competition Act of 1992, and the Telecommunications Act of 1996, any and amendments thereto. 2.6 "Cable Operator" means any Person or group of Persons(A)who provides Cable Services over a Cable System and directly or through one or more affiliates owns a significant interest in such Cable System, or(B)who otherwise controls or,through any arrangement, is responsible for the management and operation of such a Cable System. 2.7 "Cable Service"means A. The one-way transmission to Subscribers of(1) Video Programming or(2) other Programming service, and B. Subscriber interaction, if any,that is required for the selection or use of such Video Programming or other Programming service. 2.8 "Cable System"means Grantee's Facilities within the Franchise Area, consisting of a set of closed transmission paths and associated signal generation,reception and control equipment that is designed to provide Cable Service,which includes Video Programming, and which is provided to multiple Subscribers within a community,but such term does not include: A. A facility that serves only to retransmit the television signals of one or more television broadcast stations; B. A facility that serves Subscribers without using any public right-of-way; C. A facility of a common carrier which is subject, in whole or in part,to the provisions of Title II of the federal Communications Act(47 U.S.C. § 201 et seq.),except that such Resolution No. 5431 Franchise No. FRN19-0012 Page 5 of 51 facility shall be considered a Cable System(other than for purposes of 47 U.S.C. 541(c)) to the extent such facility is used in the transmission of Video Programming directly to Subscribers,unless the extent of such use is solely to provide interactive on-demand services; D. An open video system that complies with 47 U.S.C. § 573; or E. Any facilities of any electric utility used solely for operating its electric utility systems. 2.9 "Channel"means a portion of the electromagnetic frequency spectrum which is used in a Cable System and which is capable of delivering a television channel,whether delivered in an analog or digital format. 2.10 "City Council" means the legislative body of the City of Auburn. 2.11 "Complaint"means a Subscriber's verbal or written contact with the Grantee to express a grievance or dissatisfaction concerning Cable Service that are not within the regulatory control of the City and does not include issues that are promptly resolved to the Subscriber's satisfaction. 2.12 "Designated Access Provider"means the entity or entities designated by the City to manage or co-manage the Access Channel and facilities, and may include the City as a Designated Access Provider. 2.13 "Demarcation Point" means the physical point at which the Cable System enters a Subscriber's home or building. 2.14 "Document" or"Records" means written or graphic materials, however produced or reproduced, or any other tangible permanent documents, including those maintained by computer or other electronic or digital means,maintained by the Grantee in the ordinary course of conducting its business. 2.15 "Dwelling Unit" means any building, or portion thereof,that has independent living facilities, including provisions for cooking,sanitation and sleeping,designed for residential occupancy. 2.16 "Effective Date"means the Effective Date of this Franchise pursuant to subsection 3.4. 2.17 "Facility"means any distribution or component of the Cable System. 2.18 "FCC"means the Federal Communications Commission or its lawful successor. 2.19 "Franchise Area"means the area within the jurisdictional boundaries of the City, including any areas annexed by the City during the term of this Franchise. Resolution No. 5431 Franchise No. FRN19-0012 Page 6 of 51 2.20 "Franchise Fee"means consideration paid by Grantee for the privilege to construct and/or operate a Cable System in the Franchise Area as set forth in accordance with Section 622 of the Cable Act. 2.21 "Gross Revenues"means, for purposes of Franchise Fee calculations, all revenue received by the Grantee, in whatever form and from all sources,derived from the operation of the Grantee's Cable System to provide Cable Services, in the Franchise Area. A. Gross Revenues include, by way of illustration and not limitation,monthly fees charged to Subscribers for Cable Services, including Basic Service and all other Tiers of Cable Service, Pay-Per-View Service, Cable Service installation, disconnection, change-in- service and reconnection fees, Leased Access Channel fees, late fees,payments received by Grantee from programmers for carriage of Cable Services on the Cable System and recognized as revenue under generally accepted accounting principles (GAAP),revenues from rentals of Cable System equipment such as converters, advertising revenues, advertising sales commissions if recognized as revenue under GAAP, additional outlet fees, Franchise Fees, and revenues from home shopping Channels. B. Gross Revenues shall not include Bad Debt,provided that all or part of any such Bad Debt that is written off but subsequently collected shall be included in Gross Revenues in the period collected,or revenues received from telecommunications services. C. Gross Revenues shall be determined without deduction for(1)any operating expense; (2) any accrual; or(3)any other expenditure,regardless of whether such expense, accrual or expenditure reflects a cash payment, and revenue shall be counted only once in determining Gross Revenues. D. Gross Revenues also does not include capital contributions,taxes on services furnished by Grantee which are imposed directly on any Subscriber or user by the State, City or other governmental unit and which are collected by Grantee on behalf of said governmental unit, excluding Franchise Fees. E. This definition shall be construed so as to include all Gross Revenues to the maximum extent permitted by federal and State law,except to the extent specifically excluded in this subsection,and encompasses revenues that may develop in the future, whether or not anticipated. F. If a statutory change in State or federal law, or a decision of the FCC or a court of competent jurisdiction expands the categories of revenue available to the City for the Franchise Fee assessment beyond those permitted under this definition as of the Effective Date,that change shall automatically be included in the definition of Gross Revenues under this Franchise,provided that the City imposes the same requirement upon any other similarly situated multichannel video provider over which the City has jurisdiction and authority to impose such fees. Resolution No. 5431 Franchise No. FRN19-0012 Page 7 of 51 2.22 "Headend" means Grantee's primary facility for signal reception and dissemination on the Cable System, including cables, antennas,wires, satellite dishes, monitors, switchers, modulators,processors, and other related equipment. 2.23 "Leased Access Channel"means a Channel or portion of a Channel made available by Grantee for Programming by others for a fee. 2.24 "Liquidated Damages"means any requirement imposed on the Grantee to pay specified sums to the City as a result of performance deficiencies and/or Franchise violations,as described in Section 13.8. 2.25 "Non-Cable Services"means any service that is distributed over the Cable System, other than a Cable Service. 2.26 "Normal Business Hours"means those hours during which most similar businesses in the community are open to serve customers. 2.27 "Normal Operating Conditions"means service conditions within the control of the Grantee. Those conditions that are not within the control of the Grantee include, but are not limited to, natural disasters,civil disturbances,power outages,telephone network outages, and severe or unusual-weather conditions. Those conditions that are ordinarily within the control of the Grantee include, but are not limited to, special promotions,pay-per-view events,rate increases,regular peak or seasonal demand periods, and maintenance or Upgrade of the Cable System. 2.28 "Parent Corporation"means any existing or future corporation, entity, or Person with greater than fifty percent(50%)ownership or control over Grantee. 2.29 "Pay-Per-View" service means programming offered on a per-program or per-event basis for which a separate fee is charged. 2.30 "PEG Access" means Public Access, Educational Access, and Government Access,jointly or severally. 2.31 "Person" means any individual,partnership,association,joint stock company,trust, corporation or governmental entity. 2.32 "Right-of-Way" or"Rights-of-Way"means the surface of,and the space above and below, any public street,highway,freeway,bridge,land path,alley,court,boulevard,sidewalk,way, lane,public way,drive,circle or other public Right-of-Way, including,but not limited to, general public utility easements,or Right-of-Way dedicated for compatible uses now or hereafter held by the City in the Franchise Area,which shall entitle the Grantee to the use thereof for the purpose of installing,operating,repairing,upgrading and maintaining the Cable System. Right-of-Way shall also mean any easement now or hereafter held by the City within Resolution No. 5431 Franchise No. FRN19-0012 Page 8 of 51 the Franchise Area for the purpose of utility or public service use dedicated for compatible uses. 2.33 "School" means any State accredited public educational institution including, for example, primary and secondary Schools(K-12). 2.34 "State"means the State of Washington. 2.35 "Subscriber" means any Person who lawfully receives Cable Service provided by Grantee by means of the Cable System and whose premises are physically wired and lawfully activated to receive Cable Service from Grantee's Cable System. 2.36 "Tier"means a group of Channels for which a separate periodic rate is charged. 2.37 "Video Programming" means programming provided by, or generally considered comparable to programming provided by television broadcast station. SECTION 3: GRANT OF FRANCHISE 3.1 Grant of Franchise A. The City hereby grants to Grantee a nonexclusive Franchise authorizing Grantee to construct and operate a Cable System in,along, among, upon, across, above,over, under or in any Right-of-Ways within the Franchise Area for the purpose to install such wires, cables, conductors,ducts,conduits,vaults,manholes,pedestals, amplifiers, appliances, attachments, and other related property or equipment and to use existing poles as may be necessary or appurtenant for the deployment of Cable Services over the Cable System. This Franchise is subject to and shall be governed by all applicable provisions now existing or hereafter amended of federal, State and local laws and regulations, except as specifically provided for within this Franchise. B. This Franchise expressly authorizes Grantee to provide only Cable Services as allowed by applicable law, and to construct, operate, or maintain Cable System facilities in the Franchise Area. This Franchise is not a bar on Grantee's provision of non-Cable Services. This Franchise does not relieve Grantee of any obligation it may have to comply with any local, state or federal requirements that lawfully apply to non-cable services. C. This Franchise shall constitute both a right to provide the Cable Services required by, and to fulfill the obligations set forth in,the provisions of this Franchise. D. Grantee guarantees, as a condition of exercising the privileges granted by this Franchise, that any Affiliated Entity of the Grantee directly involved in the offering of Cable Service in the Franchise Area,will also comply with the obligations of this Franchise. Resolution No. 5431 Franchise No. FRN19-0012 Page 9 of 51 E. Unless otherwise stated in this Franchise,in the event of a conflict between the Auburn City Code and this Franchise,this Franchise shall control, and shall not be unilaterally altered by the City through subsequent ordinance,regulation,resolution, or other enactment of the City,except within the lawful exercise of the City's police power. 1. Grantee acknowledges, without waiving its right to challenge any City ordinance or regulation that conflicts with its rights under this Franchise, that its rights hereunder are subject to the police powers of the City to adopt and enforce ordinances necessary to protect the health, safety, and welfare of the public, and Grantee agrees to comply with all applicable laws and ordinances enacted by the City pursuant to such power. 2. This Franchise shall not be interpreted to prevent the City from lawfully imposing additional conditions, including additional compensation conditions for use of the rights-of-way. 3. No rights shall pass to Grantee by implication and this Franchise shall not include, nor be a substitute for: a. Any other permit or authorization required for the privilege of transacting and carrying on a business within the City that may be required by the ordinances and laws of the City; b. Any permit, agreement, or authorization required by the City for rights-of-way users in connection with operation on or in rights-of-way or public property, including, by way of example and not limitation,construction or excavation permits; or c. Any permits or agreements for occupying any other property of the City or private entities to which access is not specifically granted by this Franchise including, without limitation,permits and agreements for placing devices on poles, in conduits or in or on other structures. F. This Franchise is intended to convey limited rights and interests only as to those rights- of-way in which the City has a proprietary interest, is not a warranty of title or interest in any rights-of-way, does not provide the Grantee with any interest in any particular location within the rights-of-way,and does not confer rights other than as expressly provided in the grant hereof. G. This City has granted this Franchise in reliance upon the Grantee's business skill, reputation, financial capacity, and character and may not be assigned,transferred, conveyed, or otherwise encumbered without the express written consent of the City pursuant to Section 15 of this Franchise. 3.2 Use of Rights-of-Way Resolution No. 5431 Franchise No. FRN19-0012 Page 10 of 51 A. Any privilege claimed under this Franchise in any right-of-way shall be subordinated to any prior lawful occupancy of the right-of-way. B. Within parameters reasonably related to the City's role in protecting the public health, safety, and welfare,the City may require,through the permitting process,that the Cable System Facilities be installed at a particular time, at a specific place, or in a particular manner as a condition of access to a particular right-of-way and may deny access if Grantee is not willing to comply with the City's requirements. 3.3 Term A. The term of this Franchise, and all rights,privileges,obligations, and restrictions pertaining thereto, shall be ten(10)years from the Effective Date of this Franchise, unless terminated earlier as provided herein. B. The City and Grantee agree that any proceedings undertaken relative to the renewal of this Franchise shall be governed by and comply with the provisions of 47 U.S.C. § 546 and applicable ACC. C. If Grantee requests renewal of this Franchise in accordance with the provisions of Section 626 of the Cable Act prior to the expiration of its term or any extension thereof,the Franchise automatically continues month to month until renewed or until either party gives written notice at least one hundred eighty(180)days in advance of the intent not to renew the Franchise. 3.4 Acceptance and Effective Date A. This Franchise, and any rights granted hereunder, shall not become effective for any purpose unless and until Grantee files with the City Clerk(1)the Statement of Acceptance, Attached hereto as Exhibit A, and incorporated herein by this reference, (2) all verifications of insurance coverage specified under Section 6.3, (3)the security specified in Section 6.4, and(4)any outstanding application fees per the City fee schedule. These four items shall collectively be the"Franchise Acceptance." The Effective Date of this Franchise shall be the date upon which the City Clerk Receives the Franchise Acceptance. B. Should Grantee fail to file the Franchise Acceptance with the City Clerk within sixty(60) days after this Franchise is approved by City Council,this Franchise shall be null and void. 3.5 Franchise Nonexclusive This Franchise shall be nonexclusive, and subject to all prior rights, interests, easements, permits or licenses granted by the City to any Person to use any property for any purpose whatsoever, including the right of the City to use the same for any purpose it Resolution No. 5431 Franchise No. FRN19-0012 Page 11 of 51 deems fit, including the same or similar purposes allowed Grantee hereunder, and the City may at any time grant authorization to use the Rights-of-Way for any purpose not incompatible with Grantee's authority under this Franchise and for such additional franchises for cable systems as the City deems appropriate. 3.6 Effect of Acceptance By accepting this Franchise, Grantee: (A) acknowledges and accepts the City's legal right to issue and enforce the Franchise; (B)agrees that it will not oppose the City's intervening,to the extent the City is legally entitled to do so, in any legal or regulatory proceeding affecting the Cable System; (C)accepts and agrees to comply with each and every provision of this Franchise; and(D)agrees that the Franchise was granted pursuant to processes and procedures consistent with applicable law, and that it will not raise any claim to the contrary. 3.7 Modifications to this Franchise A. This Franchise is subject to the lawful terms and conditions of the Auburn City Code, as the same is now or is hereafter amended by the lawful exercise of the City's police powers. B. This Franchise may be amended at any time by mutual written agreement of the parties for any reason. C. Competitive Equity: 1. The City reserves the right to grant additional franchises or similar authorizations to provide Video Programming services via Cable Systems or similar wireline systems located in the Right of Way. The City intends to treat wireline competitors in a nondiscriminatory manner in keeping with federal law. If, following the Effective Date of this Franchise,the City grants such an additional franchise or authorization to use the Right of Way to provide such services and Grantee believes the City has done so on terms materially more favorable than the obligations under this Agreement, then the provisions of this subsection will apply. 2. As part of this Franchise, the City and Grantee have mutually agreed upon the following terms as a condition of granting the Franchise,which terms may place the Grantee at a significant competitive disadvantage if not required of a wireline competitor:the Franchise Fee, PEG Access funding,PEG Access Channels,records and reports,and customer service obligations(hereinafter"Material Obligations"). The City and Grantee agree that these Material Obligations bear no relationship to the technology employed by the Grantee or a wireline competitor and as such can reasonably be expected to be applied fairly across all wireline competitors. The City and Grantee further agree that this provision shall not require a word for word identical franchise or authorization for competitive equity so long as the regulatory and financial burdens on each entity are generally equivalent. Resolution No. 5431 Franchise No. FRNI9-0012 Page 12 of 51 3. Within one(1)year of the adoption of a wireline competitor's franchise or similar authorization, Grantee must notify the City in writing of the Material Obligations in this Franchise that exceed the Material Obligations of the wireline competitor's franchise or similar authorization. The City shall have one hundred twenty(120)days to agree to allow Grantee to adopt the same Material Obligations provided to the wireline competitor, or dispute that the Material Obligations are different. In the event the City disputes that the Material Obligations are different, Grantee may bring an action in federal or State court for a determination as to whether the Material Obligations are different and as to what Franchise amendments would be necessary to remedy the disparity.Alternatively, Grantee may notify the City that it elects to immediately commence the renewal process under 47 U.S.C. § 546 and to have the remaining term of this Franchise shortened to not more than thirty(30)months. 4. Nothing in this subsection is intended to alter the rights or obligations of either party under applicable federal or State law,and it shall only apply to the extent permitted under applicable law and FCC orders. In no event will the City be required to refund or to offset against future amounts due the value of benefits already received. 5. This provision does not apply if the City is ordered or required to issue a franchise on different terms and conditions,or it is legally unable to do so; and the relief is contingent on the new Cable Operator actually commencing provision of service in the market to its first customer. Should the new Cable Operator fail to continuously provide service for a period of six(6)months,the City has the right to implement this Franchise with its original terms upon one hundred eighty(180)days' notice to Grantee. 6. This subsection does not apply to open video systems, nor does it apply to common carrier systems exempted from franchise requirements pursuant to 47 U.S.C. § 571; or to systems that serve less than 5%(five percent)of the geographic area of the City; or to systems that only provide video services via the public Internet. SECTION 4: FRANCHISE FEES AND FINANCIAL CONTROLS 4.1. Franchise Fees As compensation for the use of the City's Rights-of-Way, Grantee shall pay as a Franchise Fee to the City,throughout the duration of this Franchise, an amount equal to five percent (5%)of Grantee's Gross Revenues,which shall commence on the Effective Date of this Franchise. 4.2. Payments Resolution No. 5431 Franchise No. FRN19-0012 Page 13 of 51 Grantee's Franchise Fee payments to the City shall be computed quarterly for the preceding quarter. Each payment shall be due and payable no later than thirty(30)days after the end of the preceding quarter,after which time interest will accrue. The quarters shall end respectively on the last day of March, June, September and December. 4.3. Acceptance of Payment No acceptance of any payment shall be construed as an accord by the City that the amount paid is, in fact,the correct amount,nor shall any acceptance of payments be construed as a release of any claim the City may have for further or additional sums payable or for the performance of any other obligation of Grantee. 4.4. Franchise Fee Reports Each payment shall be accompanied by a written report to the City, verified by an authorized representative of Grantee,containing an accurate statement in summarized form which includes a breakdown by category of Grantee's Gross Revenues and the computation of the payment amount. 4.5. Audits A. Upon forty-five (45)days prior written notice,the City shall have the right to conduct an annual independent audit of Grantee's records necessarily related to the enforcement of this Franchise and to re-compute any amounts determined to be payable under this Franchise. 1. If Grantee cooperates in making all relevant records available to the City,the City will attempt to complete each audit within six(6)months, and the audit period shall be no greater than the previous three (3)years,unless the City has information relating to previous years beyond the three (3) years which raises doubt as to the accuracy of payments made under this or previous franchises, in which case an additional three (3) years may be audited. 2. Any undisputed amounts due to the City as a result of the audit shall be paid within sixty(60)days following written notice to the Grantee by the City,which notice shall include a copy of the audit findings. 3. If the audit shows that Franchise Fees have been underpaid by five percent(5%)or more in any calendar year, Grantee shall pay for the cost of the audit up to five thousand dollars($5,000)per year being audited for a maximum of 3 years. B. If Grantee disputes all or part of the audit findings,then the parties shall meet in an attempt to resolve the matter. If the parties are unable to resolve the matter,then either of the parties may refer that matter to non-binding arbitration. Each party shall bear one- Resolution No. 5431 Franchise No. FRN19-0012 Page 14 of 51 half of the costs and expenses of the arbitration proceedings. The decision of the arbitrator(s) shall be subject to judicial review at the request of either party. 4.6. Late Payments In the event any payment due the City is not timely made, Grantee shall pay, in addition to the amount due, interest at the rate of twelve percent(12%)per annum from the payment due date until the City receives the payment. 4.7. Underpayments If a Franchise Fee underpayment is discovered as the result of an audit, Grantee shall pay, in addition to the amount due, interest at the rate of twelve percent(12%)per annum calculated from the date the underpayment was originally due until the date the City receives the payment. 4.8. Maximum Franchise Fees A. The parties acknowledge that, at present,applicable federal law limits the City to collecting a franchise fee of five percent(5%)of Gross Revenues in a 12-month period. B. In the event that at any time throughout the term of this Franchise,the City is authorized to collect an amount in excess of five percent(5%)of Grantee's Gross Revenues and the City elects to do so,then this Franchise shall be amended by the parties consistent with such change provided however that all other Cable Operators within the Franchise Area are treated similarly. C. In the event that at any time throughout the term of this Franchise,the City may only collect an amount which is less than five percent(5%)of Grantee's Gross Revenues for franchise fees due to a change in federal law,then this Franchise shall be amended by the parties consistent with such change to provide for such lesser percentage. 4.9. Additional Commitments Not Franchise Fees A. No term or condition in this Franchise shall in any way modify or affect Grantee's obligation to pay in full the Franchise Fee percentage listed in this Franchise. Although the total sum of Franchise Fee payments and additional Access capital contribution commitments set forth elsewhere in this Franchise may total more than five percent(5%) of Grantee's Gross Revenues in any 12-month period, Grantee agrees that the additional Access capital contribution commitments are excluded from the definition of Franchise Fee herein and are not Franchise Fees,nor are they to be offset or credited against any Franchise Fee payments due to the City,nor do they represent an increase in Franchise Fees to be passed through to Subscribers. Resolution No. 5431 Franchise No. FRN19-0012 Page 15 of 51 B. Additionally, any security fund,performance bond or letter of credit shall not be offset against Franchise Fees. Furthermore,the City and Grantee agree that any utility tax, business and occupation tax or similar generally applicable tax or fee shall be in addition to any Franchise Fees required herein and there shall be no offset against Franchise Fees subject to applicable law. C. If Grantee elects to offset certain non-cash commitments or initiatives against the Franchise Fee in accordance with applicable law, Grantee will provide the City ninety (90)days' advance written notice,to include a detailed schedule of the amount it intends to offset, and the cost basis for each schedule item. The City will have eighty(80)days from receipt of Grantee's notice to respond. The City reserves the right to terminate Grantee's provision of any non-cash commitments or initiatives. 4.10. Payment on Termination A. If this Franchise is lawfully terminated,the Grantee shall file with the City within ninety (90)days of the date of the termination, a financial statement,prepared by a certified public accountant,or representative of the Grantee's Controller or Chief Financial Officer, showing the Gross Revenues received by the Grantee since the end of the previous fiscal year. B. Within thirty(30)days of the filing of the statement with the City, Grantee shall pay any unpaid Franchise Fee amounts as indicated. C. If the Grantee fails to pay its remaining financial obligations as required in this Franchise, the City may satisfy the same by utilizing the funds from any security provided by the Grantee. 4.11. Tax Liability The Franchise Fees shall be in addition to any and all taxes or other levies or assessments which are now or hereafter required to be paid by businesses in general by any law of the City,the State or the United States including,without limitation, sales, use,utility, occupation and other taxes,business license fees or other payments. 4.12. Bundling of Cable and Non-Cable Services In no event will the Grantee unlawfully evade or reduce applicable Franchise Fee payments required to be made to the City due to discounted bundled services. Customer billing shall be itemized by service(s), and Grantee shall comply with all applicable laws regarding rates for Cable Services and all applicable laws covering issues of cross subsidization. Resolution No. 5431 Franchise No. FRN19-0012 Page 16 of 51 SECTION 5: ADMINISTRATION AND REGULATION 5.1. Authority The City shall be vested with the power and right to administer and enforce the requirements of this Franchise and the regulations and requirements of applicable law, including the Cable Act, or to delegate that power and right,or any part thereof,to the extent permitted under law,to any agent in the sole discretion of the City. 5.2. Rate Regulation All rates, fees, charges, deposits and associated terms and conditions to be imposed by the Grantee or any affiliated Person for any Cable Service as of the effective date shall be in accordance with applicable law. 5.3. Low Income Discount As long as the Grantee offers Basic Service,the Grantee intends to offer a discount to those individuals who are low income(according to applicable federal guidelines) and either permanently disabled or 65 years of age or older and who are the legal owners or tenants of the Dwelling Unit. Such discounts will consist of thirty percent(30%)off of Basic Service or the Basic Service portion of digital service packages when not discounted by inclusion in other promotional or programming package rates at which time the promotional or programming package rate will apply. The City acknowledges that discounted services reflect a voluntary initiative on the part of Grantee, and is not a requirement of this franchise. Subject to applicable law, should Grantee elect to discontinue the low income discount, Grantee shall first provide the City with ninety(90)days' prior notice. 5.4. Performance Evaluations A. Upon thirty(30)days written notification,the City may hold performance evaluation sessions,no more than once every twelve months,whenever necessary to ensure proper performance of the provisions of this Franchise. B. All evaluation sessions shall be open to the public. C. Topics which may be discussed at any evaluation session include,but are not limited to, construction issues, Cable Service rate structures,Franchise Fee payments, liquidated damages,free or discounted Cable Service, application of new technologies, Cable System performance, Cable Services currently provided and programming offered, future plans of Grantee for new services or programs, Subscriber Complaints,privacy, modifications to this Franchise,judicial and FCC rulings, line extension policies and the Resolution No. 5431 Franchise No. FRN 19-0012 Page 17 of 51 City's or Grantee's rules;provided that nothing in this subsection shall be construed as requiring the renegotiation of this Franchise. D. During evaluations under this subsection, Grantee shall fully cooperate with the City and shall provide such information and documents as the City may reasonably require to perform the evaluation. 5.5. Leased Access Channel Rates Grantee shall offer Leased Access Channel capacity on such terms and conditions and rates as may be negotiated with each lessee, subject to the requirements of Section 612 of the Cable Act. Upon request, Grantee shall provide a complete schedule of current rates and charges for any and all Leased Access Channels or portions of such Channels provided by Grantee. 5.6. Late Fees For purposes of this subsection, any assessment, charge, cost, fee or sum, however characterized,that Grantee imposes upon a Subscriber solely for late payment of a bill is a late fee and changes in late fee rates shall be noticed to the City and applied in accordance with applicable law. SECTION 6: INDEMNIFICATION AND INSURANCE REQUIREMENTS 6.1. Indemnification A. Indemnity: Grantee agrees to indemnify,defend and hold harmless the City, its elected officials, officers,authorized agents,boards,volunteers and employees, acting in official capacity, from and against any liability,damages or claims,costs, expenses, settlements or judgments arising out of, or resulting from the granting of this Franchise or Grantee's activities, any casualty or accident to Person or property that occurs as a result of any construction, excavation, operation, maintenance, reconstruction,relocation, or any other act or omission done pursuant to the terms of this Franchise,provided that the City shall give Grantee timely written notice of its obligation to indemnify the City. Notwithstanding the foregoing, Grantee shall not indemnify the City to the extent that any damages, liability or claims resulting from the willful misconduct,concurrent negligence of the City, its officers, authorized agents, or employees, attorneys, consultants,volunteers, or independent contractors for which the City is legally responsible, or for any activity or function conducted by any Person other than Grantee in connection with PEG Access and/or Emergency Alert System. B. Indemnification for Relocation: Grantee shall indemnify, defend and hold the City, its elected officials, officers, authorized agents,boards,volunteers,and employees harmless for any damages, claims, additional costs,or expenses payable by the City related to, arising out of, or resulting from Grantee's failure to remove, adjust or relocate any of its Resolution No. 5431 Franchise No. FRN19-0012 Page 18 of 51 facilities in the Rights-of-Way in a timely manner in accordance with any lawful relocation required by the City; including,but not limited to, claims for delay, damages, costs, and/or time asserted by any contractor performing public work for or on behalf of the City. C. Procedures and Defense: With respect to Grantee's indemnity obligations set forth herein, Grantee shall provide the defense of any claims or actions brought against the City or any other indemnified party. Nothing herein shall be deemed to prevent the City from cooperating with Grantee and participating in the defense of any litigation by its own counsel at its own cost and expense;provided,however,that after consultation with the City, Grantee shall have the right to defend, settle or compromise any claim or action arising hereunder,and Grantee shall have the authority to decide the appropriateness and the amount of any such settlement. However, Grantee may not agree to any settlement of claims financially affecting the City without the City's written approval that shall not be unreasonably withheld. D. Duty to Give Notice: The City shall give Grantee timely written notice of any claim or of the commencement of any action, suit or other proceeding covered by the indemnity in this Section. The City's failure to so notify and request indemnification shall not relieve Grantee of any liability that Grantee might have, except to the extent that such failure prejudices Grantee's ability to defend such claim or suit. In the event any such claim arises,the City or any other indemnified party shall tender the defense thereof to Grantee and Grantee shall have the obligation and duty to defend any claims arising thereunder, and the City shall cooperate fully therein. E. Separate Representation: If separate representation to fully protect the interests of both parties is necessary, such as a conflict of interest between the City and the counsel selected by Grantee to represent the City,Grantee shall pay for the City's selected counsel, from the date such separate representation is required forward, all reasonable expenses incurred by the City in defending itself with regard to any action, suit,or proceeding indemnified by Grantee. F. Inspection: Inspection or acceptance by the City of any work performed by Grantee at the time of completion of construction or maintenance projects shall not be grounds for avoidance of any of these covenants of indemnification. 6.2. Grantee's Further Responsibilities. A. Grantee shall indemnify and hold harmless the City from any workers' compensation claims to which Grantee may become subject during the Term of this Franchise. It is further specifically and expressly understood that, solely to the extent required to enforce the indemnification provided per this Franchise, Grantee waives its immunity under RCW Title 51;provided,however,the foregoing waiver shall not in any way preclude Grantee from raising such immunity as a defense against any claim brought against Resolution No. 5431 Franchise No. FRN19-0012 Page 19 of 51 Grantee by any of its employees or other third party. This waiver has been mutually negotiated by the parties. B. Grantee's indemnification obligations shall include indemnifying the City for actions brought by Grantee's own employees and the employees of Grantee's agents, representatives,contractors,and subcontractors even though Grantee may be immune under Title 51 RCW from direct suit brought by such employee. 6.3. Insurance Requirements A. Grantee shall maintain in full force and effect at its own cost and expense each of the following policies of insurance or equivalent self-insurance. B. Grantee shall maintain: 1. Commercial General Liability("CGL") insurance written on an occurrence form at least as broad as ISO CG 00 01,with Minimum Limits of Liability: $5,000,000.00 per occurrence, $5,000,000.00 premises/operations,products/completed operations aggregate,personal/advertising inquiry liability,contractual liability, and independent contractors liability; and shall not exclude XCU/subsidence perils or any similar perils; 2. Automobile Liability insurance at least as broad as ISO CA 00 01 including coverage for owned,non-owned, leased, or hired vehicles, as applicable,with a minimum limit of$5,000,000.00 each accident for bodily injury and property damage; 3. Workers' Compensation insurance for the State as required by Title 51,Revised Code of Washington, Industrial Insurance, $5,000,000.00 each accident/each disease/ policy limit employers liability/Washington stop gap; and 4. Excess or Umbrella Liability: $5,000,000 each occurrence and$5,000,000 policy limit. C. Additional Insured: The City its officers,employees,authorized agents,and volunteers shall be included as an additional insured under each of the insurance policies required in this Section except Workers' Compensation Insurance. Except for Workers' Compensation and employer's liability, all insurance policies required hereunder shall provide or be endorsed so that the City is covered as,and have the rights of, an additional insured with respect to liability arising out of activities performed by,or on behalf of, Grantee under this Franchise or applicable law, or in the construction, operation, upgrade, maintenance,repair,replacement or ownership of the Cable System. Grantee shall provide to the City either(1)a copy of an endorsement covering the City as an Additional Insured for each insurance policy required in this Section and providing that such insurance shall apply as primary insurance on behalf of such Additional Insureds or(2)a copy of the blanket additional insured clause from the policies. Receipt by the City of Resolution No. 5431 Franchise No. FRN19-0012 Page 20 of 51 any certificate showing less coverage than required is not a waiver of Grantee's obligations to fulfill the requirements. Grantee's insurance coverage shall be primary insurance with respect to the City. Any insurance or self-insurance maintained by the Additional Insureds shall be in excess of Grantee's insurance and shall not contribute to it. Grantee's insurance shall apply separately to each insured against whom a claim is made or lawsuit is brought,except with respect to the limits of the insurer's liability. D. Coverage: Each policy shall provide that the insurance shall not be canceled or terminated so as to be out of compliance with these requirements without forty-five(45) days written notice first provided to the City via mail,and thirty(30)days' notice for nonpayment of any premium. If the insurance is canceled or terminated so as to be out of compliance with the requirements of this Franchise, Grantee shall provide a replacement policy. Grantee agrees to maintain continuous uninterrupted insurance coverage, in at least the amounts required,until all work required to be performed under the terms of this Franchise is satisfactorily completed and, in the case of Commercial General Liability Insurance, for at least one (1)year after expiration of this Franchise. Any failure of Grantee to comply with the claim reporting provisions of the policy(ies)or any breach of an insurance policy warranty shall not affect coverage afforded under the policy to protect the City. However, if coverage is not afforded under these circumstances, Grantee will indemnify the City for losses the City otherwise would have been covered for as an additional insured. E. Alternative Insurance: Grantee shall not cancel any required insurance policy without obtaining alternative insurance in conformance with this Franchise. Each of the required insurance policies shall be with insurers qualified to do business in the State of Washington with a Best's rating of no less than"A-VII." F. Verification of Coverage: In addition to the other requirements of this Section, Grantee shall furnish the City with certificates of insurance reflecting at least the minimum coverage and policy limits required hereunder. The certificates for each insurance policy are to be on standard forms or such forms as are consistent with standard industry practices. G. Grantee's policy shall not include any of the following endorsements, or their equivalent endorsements or exclusions: 1. Contractual liability limitation(GCL Form 21 39 or equivalent), 2. Amendment of insured contract definition(CGL Form 24 26 or equivalent), 3. Limitation of coverage to designated premises or project(CGL Form 21 44 or equivalent), 4. Any endorsement modifying or deleting the exception to the employer's liability exclusion, Resolution No. 5431 Franchise No. FRN 19-0012 Page 21 of 51 5. Any"Insured vs. Insured"or"cross-liability"exclusion with respect to additional insureds, and 6. Any type of punitive, exemplary or multiplied damaged exclusion. H. Evidence of insurance shall be in the form of a certificate of insure evidencing compliance with these requirements. 6.4. Franchise Security A. Grantee shall provide a performance bond, in a form acceptable to the City, in the amount of One Hundred Fifty thousand dollars($150,000.00)to ensure the faithful performance of its responsibilities under this Franchise and applicable law. Grantee may be required to obtain additional security, such as generally applicable construction bonds, in accordance with the City's permitting requirements. Grantee shall pay all premiums or costs associated with maintaining the security, and shall keep the same in full force and effect at all times and shall immediately replenish the bond upon foreclosure. Except as expressly provided herein or as otherwise specified in the City's construction permitting requirements,the Grantee shall not be required to obtain or maintain other security as a condition of being awarded the Franchise. Grantee shall not cancel the performance bond without obtaining an alternative performance bond in conformance with this Franchise. B. The security shall be subject to the approval of the City Engineer as to its adequacy under the requirements of this Section. C. In the event Grantee shall fail to substantially comply with any one or more of the provisions of this Franchise,then there shall be recovered,jointly and severally, any damages suffered by the City as a result thereof, including but not limited to, staff time, material and equipment costs, compensation or indemnification of third parties, and the cost of removal or abandonment of Facilities. D. The security required by this Section shall not be construed to limit Grantee's liability to the guarantee amount, or otherwise limit the City's recourse to any remedy to which the City is otherwise entitled at law or in equity. SECTION 7: CUSTOMER SERVICE 7.1. Customer Service Standards The City hereby adopts the customer service standards set forth in Part 76, §76.309 of the FCC's rules and regulations, as amended. The Grantee shall comply in all respects with the customer service requirements established by the FCC. Resolution No. 5431 Franchise No. FRN19-0012 Page 22 of 51 7.2. Subscriber Privacy Grantee shall comply with privacy rights of Subscribers in accordance with federal, State, and local laws. SECTION 8: REPORTS AND RECORDS 8.1. Open Records A. The City shall have access to, and the right to inspect, any books and records of Grantee and its Affiliates which are reasonably necessary to monitor and enforce Grantee's compliance with the provisions of this Franchise at Grantee's regional business office, during normal business hours, and without unreasonably interfering with Grantee's business operations. B. The City may, in writing, request copies of any such records or books that are not identified as proprietary or confidential, and Grantee shall provide such copies within thirty(30)days of the transmittal of such request. 1. One copy of all reports and records required under this or any other Section shall be furnished to the City at the sole expense of Grantee. 2. If the requested books and records are too voluminous, or identified as proprietary and confidential, or for security reasons cannot be copied or removed,then the City shall inspect them at Grantee's regional office. 8.2. Confidentiality A. Grantee shall not be required to disclose information to third parties that it reasonably deems to be proprietary or confidential in nature, nor disclose books and records of any affiliate of Grantee that is not providing Cable Service in the Franchise Area. B. The City agrees to keep confidential any proprietary or confidential books or records of Grantee to the extent permitted by law;provided that Grantee shall be responsible for clearly and conspicuously identifying the records as confidential or proprietary, and shall provide a brief written explanation as to why such information is confidential or proprietary and how it may be treated as such under State or federal law. C. Grantee shall not be required to provide Customer information in violation of Section 631 of the Cable Act or any other applicable federal or State privacy law. 1. For purposes of this subsection,the terms"proprietary or confidential" include,but are not limited to, information relating to the Cable System design, as-built documents, fiber optic cable locations and maps, customer lists,marketing plans, financial information unrelated to the calculation of Franchise Fees or rates pursuant Resolution No. 5431 Franchise No. FRN 19-0012 Page 23 of 51 to FCC rules, or other information that is reasonably determined by Grantee to be competitively sensitive. 2. If the City receives a demand from any Person for disclosure of any information designated by Grantee as proprietary or confidential,the City shall, so far as consistent with applicable law,advise Grantee and provide Grantee with a copy of any written request by the Person demanding access to such information within five (5)business days. D. While it is not a legal obligation,the City, as a courtesy, will allow Grantee up to ten(10) business days to obtain and serve the City with a court injunction to prevent the City from releasing the Documents. 1. If Grantee fails to obtain a Court order and serve the City within the ten(10)business days,the City may release the Documents. 2. The City will not assert an exemption from disclosure on Grantee's behalf. 8.3. Maps and Records Required Grantee shall make available to the City upon request: 1. A route map that depicts the general location of the Cable System facilities placed in the Right-of-Ways. The route map shall identify Cable System facilities as aerial or underground and is not required to depict cable types,number of cables,electronic equipment,and service lines to individual Subscribers. The Grantee shall also provide, if requested,an electronic format of the aerial/underground facilities in relation to a Right-of-Way centerline reference to allow the City to add this information to City's geographic information system program; 2. A copy of all FCC filings that relate to the operation of the Cable System in the Franchise area; and 3. A list of Grantee's Cable Services, rates, and Channel line-up. 8.4. Submittal of Documents A. Upon written request, Grantee shall submit to the City a copy of any application, notification, communication or document of any kind, submitted by Grantee or its Affiliates to any federal, State or local courts, regulatory agencies and other governmental bodies if such document directly relates to the operations of Grantee's Cable System within the Franchise Area. B. Grantee shall submit such documents to the City no later than thirty(30)days after receipt of the City's request. Grantee shall not claim confidential,privileged or Resolution No. 5431 Franchise No. FRN19-0012 Page 24 of 51 proprietary rights to such documents unless under federal, State, or local law such documents have been treated as confidential or determined to be confidential by a court of competent jurisdiction, or a federal or State agency. 8.5. Annual Reports Upon request,thirty(30)days after the end of the first quarter, Grantee shall submit to the City a written report containing the following information: A. The most recently completed annual corporate report; B. A Gross Revenue statement for the preceding fiscal year and all deductions and computations for the period, reviewed by a certified public accountant,who may also be the chief financial officer or controller of Grantee; C. A summary of the previous years' activities regarding the development of the Cable System, including, but not limited to, homes passed, beginning and ending plant miles, any technological changes occurring in the Cable System; and D. An executive summary of Subscriber Complaints received in the previous year. E. A description of planned construction, if any, for the current year. SECTION 9: PROGRAMMING AND ACCESS 9.1. Broad Programming Categories Grantee shall offer to all Subscribers a diversity of video programming services. 9.2. Parental Control Device Upon request by any Subscriber, Grantee shall make available a parental control or lockout device,trap or filter to enable a Subscriber to control access to both the audio and video portions of any or all Channels. Grantee shall inform its Subscribers of the availability of the lockout device at the time of their initial subscription and periodically thereafter. Such devices,traps or filters will be provided at no charge to the Subscriber, unless otherwise provided by federal law. 9.3. Access Channels A. The Grantee shall provide to the City three(3) standard digital format PEG Channels for Subscribers within the Franchise Area. The three PEG Channels shall include a Government Access Channel currently being programmed by the City;the City's Educational Access Channel currently being programmed by the Puget Sound Resolution No. 5431 Franchise No. FRN19-0012 Page 25 of 51 Educational Service;and the City's Public Access Channel currently being programmed by a designated access provider. B. The City acknowledges that the Grantee's Cable System provides additional benefits to access programming needs beyond the requirements listed above. This is accomplished through the inclusion of other regional access programming, including educational and public access,within the regional channel line-up that services the Franchise Area. The Grantee will endeavor to provide the Subscribers in the Franchise Area with the other regional access channels so long as the programmers offer them for use on the Cable System. C. Simulcast High Definition Access Channel: 1. The Grantee agrees to simulcast the one(1)Government Access Channel in high- definition(HD PEG Channel)format under the following conditions: a. Upon the City's request,the Grantee shall have twelve(12) months to activate the simulcast HD PEG Channel. b. The Grantee shall be responsible for all capital engineering costs associated with fulfilling the request to activate the simulcast HD PEG Channels. c. The City or any Designated Access Provider shall be responsible for acquiring all equipment necessary to produce programming in HD. d. Upon activation of the simulcast HD PEG Channel, Comcast shall own and maintain the encoder equipment used to transmit the high-definition signal from City Hall(the demarcation point). e. The City shall provide the HD PEG Channel signal as specified by the Grantee's engineering standards, as amended by the Grantee from time to time because of changes in technology. 2. The City acknowledges that the simulcast HD PEG Channel will be available only to those Subscribers who elect to subscribe to Grantee's high-definition Cable Service, receive a high-definition set-top converter, and pay all fees associated therewith. 3. Grantee shall have sole discretion to determine the Channel placement of the simulcast HD PEG Access Channel within its high-definition channel line-up. 9.4. Control and Connectivity of Access Channels A. The City may authorize designated access providers to control,operate and manage the use of any and all access facilities provided by Grantee under this Franchise, including, Resolution No. 5431 Franchise No. FRN19-0012 Page 26 of 51 without limitation,the operation of Access Channels. The City or its designee may formulate rules for the operation of the Access Channels,consistent with this Franchise. B. Regarding the City's and designated Access providers use of Access facilities and Access Channels, Grantee shall fully cooperate with requests from the City, and provide all necessary assistance related thereto. C. As of the effective date of this Franchise,the Grantee maintains and shall continue to maintain all existing fiber optic return line(s)to facilitate the City's current Access connectivity to Grantee's Headend. If the City desires to relocate or expand the fiber optic return line(s)to new location(s) over the term of this Franchise,upon one hundred twenty(120)days written request by the City and at the City's cost for Grantee's reasonable time and materials,the Grantee shall construct the requested new fiber optic return line(s). 9.5. Location and Quality of Access Channels A. All Access Channels provided to Subscribers under this Franchise shall be included by Grantee as a part of the lowest Tier of service provided to all Subscribers in the Franchise Areas or as otherwise provided by federal law. Grantee agrees to use reasonable efforts to place the Access Channel in the same vicinity as other local government access channels. B. The parties agree that it is the responsibility of the designated access provider(s)to provide a quality PEG signal,to the Grantee at the point of demarcation, which meets or exceeds the FCC technical standards. Notwithstanding the forgoing,the Grantee agrees that it will deliver to subscribers a PEG signal of the same quality it receives from the designated Access provider(s)without degradation and in accordance with the FCC technical standards. There shall be no restriction on Grantee's technology used to deploy and deliver standard digital or high definition signals so long as the requirements of the Franchise are otherwise met. FCC technical standards shall be used for all testing and assessment of quality under this section. C. The Grantee shall provide Headend and hub equipment and routine maintenance and repair and replace, if necessary, any of Grantee's equipment required to carry the Access signal to and from the City's and any other Access origination point and the Grantee's Headend and hubs for the Access Channels. D. If Grantee makes a change in its Cable System and related equipment and facilities, or in its signal delivery technology,which directly or indirectly affects the signal quality or method or type of transmission of Access programming or services, Grantee shall take necessary technical steps and provide necessary technical assistance, including the acquisition of all necessary equipment and full training of access personnel,to ensure that the capabilities of Access Channels and delivery of Access programming are not diminished or adversely affected by such change. For example, live and taped Resolution No. 5431 Franchise No. FRN 19-0012 Page 27 of 51 programming must be cablecast with as good or better signal quality than existed prior to such change. E. Grantee shall provide as much notice as possible but not less than sixty(60)days advance written notice to the City prior to any relocation of an Access Channels. In connection with the movement of any of the City controlled Access Channels, Grantee shall provide a bill message on subscriber's bills. 9.6. Access Capital Contribution A. Grantee shall collect and remit to the City, as support for any lawful capital PEG use, thirty-five cents($.35)per Subscriber per month,payable quarterly with Franchise Fees as a"PEG Fee." The PEG Fee shall not be treated as franchise fees for purposes of 47 U.S.C. § 542 or any other purpose, and shall at no time be offset or deducted from franchise fee payments made to the City under this Franchise or applicable law. B. The City shall have discretion to allocate the PEG Fee in accordance with applicable law. To the extent the City makes access capital investments using City funds prior to receiving the monthly PEG Fee funds,the City is entitled to apply the subsequent monthly PEG Fee payments from Grantee toward such City capital investments. The City agrees that the PEG Fee may be treated as external costs under applicable federal law. C. Upon the Grantee's written request,the City shall submit a report no more frequently than annually on the use of the City specific Access Channels and capital PEG Fee. The City shall submit a report to the Grantee within one hundred twenty(120)days of a written request. The Grantee may review the records of the City regarding the use of the PEG Fee. D. The City shall dedicate the time,personnel and other resources needed to operate the Access Channels designated herein. SECTION 10: GENERAL RIGHT-OF-WAY USE AND CONSTRUCTION 10.1. Right to Construct Subject to the other provisions of this Franchise,and applicable law,Grantee may perform all construction in the Right-of-Ways for any facility needed for the maintenance,operation or extension of Grantee's Cable System. 10.2. General Standard All work authorized and required hereunder shall be done in a safe,thorough and workmanlike manner. All equipment shall be durable and installed and maintained in accordance with good Resolution No. 5431 Franchise No. FRN19-0012 Page 28 of 51 engineering practices and comply with applicable law. Grantee shall on a daily basis ensure cleanup of all workplaces whether work is performed by Grantee or Grantee's agents. 10.3. Repair and Emergency Work A. In the event of an emergency,the Grantee may commence such repair and emergency response work as required under the circumstances,provided that the Grantee shall notify the City telephonically at 253.931.3010 during normal business hours and 253.876.1985 during non-business hours as promptly as possible. Such notification shall include the Grantee's emergency contact phone number for the corresponding response activity. B. During emergencies,except those involving imminent danger to the public health,safety or welfare,the City shall provide notice to Grantee,at a designated emergency response contact number,to allow Grantee the opportunity to respond and rectify the emergency without disrupting Cable Service. If after providing notice,there is no immediate response, the City may move Grantee's facilities. C. Grantee shall apply for appropriate permits for emergency or repair work within forty-eight (48)hours after the commencement of said work. 10.4. One Call The Grantee shall,at its own expense,participate in the call before you dig program required under State law. 10.5. Permits Required A. Prior to doing any work in the Right-of-Way or other public property(with the exception of installations or general maintenance that involve no construction and with no disruption to the use of the Right-of-Ways or other public property),Grantee working directly or through a contractor,subcontractor,Affiliated Entity,or other Person shall apply for,and obtain,in advance, appropriate construction permits from the City. B. As part of the permitting process,the City may impose such conditions as are necessary for protecting the public or any and all facilities with in such Right-of-Ways,and for providing for the proper restoration of such Right-of-Ways and to protect the public and the continuity of non-motorized or vehicular traffic. Grantee shall pay all generally applicable fees for the requisite City construction permits. C. Grantee agrees to comply with any required permit conditions and/or licenses. 10.6. Compliance with Applicable Codes A. City Codes: Grantee shall comply with all generally applicable City codes regarding the construction and use of the Right-of-Ways. Resolution No. 5431 Franchise No. FRN19-0012 Page 29 of 51 B. Regulations and Safety Codes: Grantee shall comply with the National Electric Code, National Electrical Safety Code and Occupational Safety and Health Administration (OSHA) standards. 10.7. Least Interference Work in the Right-of-Ways,or on other public property,shall be done in a manner that causes the least interference with the rights and reasonable convenience of property owners and City residents. Grantee's Cable System shall be constructed and maintained in such a manner as not to interfere with sewers,water pipes or any other property of the City,or with any other pipes, wires,conduits,pedestals, structures or other facilities that may have been laid in the Right-of- Way by,or under,the City's authority. In the event of such interference,the City may require the removal or relocation of Grantee's lines,cables,equipment and other appurtenances from the property in question at Grantee's expense. 10.8. Undergrounding of Cable A. In all Areas of the City where all other utility lines are placed underground,Grantee shall construct and install its Facilities underground;and Grantee may only place Facilities aerially as allowed by ACC 13.32A as it currently exists or as amended. B. In the event that the provisions of this subsection conflict with the provisions of ACC 13.32A,the provisions of ACC 13.32A shall govern this Franchise. 10.9. Restoration of Property A. If in connection with the construction,operation,maintenance,upgrade,repair or replacement of the Cable System,the Grantee disturbs,alters,or damages any public property,the Grantee agrees that it shall at its own cost and expense pay for any damage and replace and restore any such property to the satisfaction of the City and in compliance with the permit requirements. B. Grantee shall warrant any restoration work performed by or for Grantee in the Right-of-Way or on other public property as required by the Construction permit and applicable municipal code or any generally applicable ordinance or resolution of the City. C. If restoration is not satisfactorily and timely performed by the Grantee,the City may,after prior notice to the Grantee,or without notice where the disturbance or damage may create a risk to public health or safety,cause the repairs to be made and recover all direct and indirect cost of those repairs from the Grantee. Within thirty(30)days of receipt of an itemized list of those costs, including the costs of labor,materials and equipment,the Grantee shall pay the City. Resolution No. 5431 Franchise No. FRN19-0012 Page 30 of 51 10.10. Movement of Cable System Facilities A. Relocation at Request of City. Upon thirty(30)days prior written notice to Grantee, City shall have the right to require Grantee to relocate any part of the Cable System within the Right-of-Way when the public convenience,public interest,or safety,health or welfare of the public requires such change,and the expense thereof shall be paid by Grantee. 1. In the event of any capital improvement project exceeding$500,000 in expenditures by the City which requires the removal,replacement,modification or disconnection of Grantee's facilities or equipment,the City shall provide at least sixty(60)days written notice to Grantee. 2. Following notice by the City, Grantee shall relocate,remove,replace,modify or disconnect any of its facilities or equipment within any Right-of-Way,or on any other property of the City. 3. Should Grantee fail to remove or relocate any such facilities by the date established by the City,the City may effect such removal or relocation,and the expense thereof shall be paid by Grantee, including all costs and expenses incurred by the City due to Grantee's delay. 4. If the City requires Grantee to relocate its facilities located within the Right-of-Way,the City may provide Grantee with an alternate location within the Right-of-Way. 5. If public funds are available to any Person using such Right-of-Way for the purpose of defraying the cost of any of the foregoing,the Grantee may make application for such funds. B. In the case of relocation projects where the City hires and designates an independent contractor to accommodate and coordinate the conversion of overhead utilities within a City capital improvement project, if the Grantee decides to participate in the joint trench opportunity then the Grantee shall enter into a separate agreement with the City that,at a minimum,requires the Grantee to pay all design,permitting,administration,coordination, and construction costs incurred by the City associated with the proportionate share of the joint trench utilized by the Grantee and the level of effort required to design,permit, administer,coordinate,and construct the joint utility trench to accommodate the Grantee's facilities. 10.11. Tree Trimming The Grantee shall have the authority to conduct pruning and trimming for access to Cable System facilities in the Right-of-Way. All such trimming shall be done at the Grantee's sole cost and expense. The Grantee shall be responsible for any damage caused by such trimming. Resolution No. 5431 Franchise No. FRN 19-0012 Page 31 of 51 10.12. Rights-of-Way Vacation If any street,or portion thereof,used by Grantee is vacated by the City during the term of this Franchise,unless the City Council specifically reserves to Grantee the right to continue its installation in the vacated street,Grantee shall,without delay or expense to the City,remove its Facilities from such street. 10.13. Inspection of Facilities Upon reasonable notice,the City may inspect any of Grantee's Facilities or equipment within the Rights-of-Way and on other public property. If an unsafe condition is found to exist,the City, in addition to taking any other action permitted under applicable law, may order Grantee to make the necessary repairs and alterations specified therein forthwith to correct the unsafe condition by a time the City establishes. The City has the right to inspect,repair and correct the unsafe condition if Grantee fails to do so,and to reasonably charge Grantee therefor. 10.14. Hazardous Substances A. Grantee shall comply with all applicable State and federal laws,statutes,regulations,and orders concerning hazardous substances,as described in RCW 70.105D.020,relating to the Cable System in the City's rights-of-way. B. Grantee shall maintain and inspect the Facilities located in the City's rights-of-way and immediately inform the City of any release of hazardous substances. C. Upon reasonable notice to Grantee,the City may inspect the Facilities in the City's rights- of-way to determine if any release of hazardous substances has occurred,or may occur, from,or related to,the Facilities. D. In removing or modifying the Facilities as provided in this Franchise,Grantee shall also remove all residue of hazardous substances related thereto;provided,however,that if it is determined that the Facilities did not cause the release of hazardous substances, Grantee shall have no duty to remove such substances. E. Grantee agrees to forever indemnify the City against any claims,costs,and expenses of any kind,whether direct or indirect, incurred by the City arising out of a release of hazardous substances arising from,connected to,or incident to the Facilities in the City's rights-of- way. 10.15. Reservation of City Use of Rights-of-Way A. Grantee agrees that its use of the Franchise Area shall,at all times except in instances of prior right,be subordinate and subject to the City's needs for municipal infrastructure and Resolution No. 5431 Franchise No. FRN19-0012 Page 32 of 51 access to the Franchise Area and the public's right to travel,except as may be otherwise required by law. B. Should Grantee fail to remove,adjust,or relocate its Facilities by the date established by the City Engineer,or his/her designee,and provided in writing to Grantee,the City may effect such removal,adjustment,or relocation and recover the cost thereof from Grantee, including all costs and expenses incurred by the City due to Grantee's delay. C. Grantee agrees to coordinate its activities with the City and all other utilities located within the public rights-of-way within which Grantee is undertaking its activity. D. Grantee shall not construct the Cable System in any manner that requires any Subscriber to install any cable,wire,conduits,or other facilities,under or over a right-of-way. E. The City expressly reserves the right to prescribe how and where Grantee Facilities shall be installed within the public rights-of-way and may,from time to time,pursuant to applicable sections of this Franchise,require the removal,and/or replacement thereof in the public interest and safety at the expense of Grantee. 10.16. Work of Contractors, Subcontractors,and Affiliated Entities A. Grantee's contractors, subcontractors,and affiliated entities performing work benefitting Grantee shall be licensed and bonded according to the City's,and the State's,regulations and requirements. B. Work by contractors,subcontractors,and affiliated entities is subject to the same restrictions, limitations,and conditions as if the work were performed by Grantee. C. Grantee shall be responsible for all work performed by its contractors,subcontractors,or affiliated entities,and other Persons performing work on its behalf as if the work were performed by it,and shall ensure that all such work is performed in compliance with this Franchise and other applicable laws,and shall be,jointly and severally, liable for all damages and correcting all damage caused by them. D. It is Grantee's responsibility to ensure that contractors, subcontractors,affiliated entities,or other Persons performing work on Grantee's behalf are familiar with the requirements of this Franchise and other applicable laws governing the work performed by them. E. Grantee agrees to inspect its contractors and subcontractors on a regular basis and ensure that both its personnel,contractors,and subcontractors provide clean-up of all workplaces and adhere to industry safety as well as local safety standards. 10.17. Discontinuing Use of Facilities Resolution No. 5431 Franchise No. FRN19-0012 Page 33 of 51 A. Whenever Grantee intends to discontinue using any Facility within the City's Rights-of- Way,Grantee shall submit for the approval of the authorizing City department,a complete description of the Facility and the date on which Grantee intends to discontinue using the Facility. B. Grantee may remove the Facility or request that the City permit it to remain in place. C. Notwithstanding Grantee's request that any such Facility remain in place,the City may require Grantee to remove the Facility from the City's Rights-of-Way or modify or maintain the Facility to protect the public health and safety or otherwise serve the public interest. D. The City may require Grantee to perform a combination of modification,maintenance, and/or removal of the Facility. E. Until such time as Grantee removes or modifies the Facility as directed by the City,or until the rights to,and responsibility for,the Facility are accepted by another Person having authority to construct and maintain such Facility,Grantee shall be responsible for all necessary repairs and relocations of the Facility,as well as maintenance of the City's Rights- of-Way, in the same manner and degree as if the Facility were in active use,and Grantee shall retain all liability for such Facility. 10.18. Construction and Use of Poles Grantee may negotiate and enter into pole attachment agreements with utilities maintaining poles in the Franchise Area in accordance with ACC 13.32(A)and on terms acceptable to Grantee and the affected utilities. SECTION 11: CABLE SYSTEM ARCHITECTURE AND TECHNICAL STANDARDS 11.1. Subscriber Network A. Cable System Functionality: As of the Effective Date of this Franchise, Grantee provides its Cable Service utilizing a two-way hybrid fiber-coaxial Cable System architecture that deploys from Grantee's Headend to nodes throughout the City where the signal is converted to radio frequency and runs along the coaxial portion of the Cable System to Subscribers. Over the term of this Franchise, Grantee shall maintain the Cable System in a manner consistent with, or in excess of,a typical 750 MHz Cable System. B. Grantee will take prompt corrective action if it finds that any facilities or equipment on the Cable System are not operating as expected,or if it finds that facilities and equipment do not comply with the requirements of this Franchise or applicable law. Resolution No. 5431 Franchise No. FRN19-0012 Page 34 of 51 11.2. Standby Power Grantee shall provide standby power generating capacity at the Cable System Headend capable of providing at least twelve(12)hours of emergency operation. Grantee shall maintain standby power supplies that supply back-up power for at least two(2)hours duration throughout the distribution networks and four(4)hours duration at all nodes and hubs. 11.3. Emergency Alert Grantee shall provide an operating Emergency Alert System in accordance with and at the time required by the provisions of State and federal laws, including FCC regulations. 11.4. Technical Performance The technical performance of the Cable System shall meet or exceed all applicable federal technical standards, as they may be amended from time to time, regardless of the transmission technology utilized. 11.5. Cable System Performance Testing A. Grantee shall perform on its Cable System all technical tests presently or hereafter required by the FCC. B. Upon request,all required FCC technical performance tests may be witnessed by representatives of the City. C. Grantee shall maintain written records of its Cable System tests performed by or for Grantee. Copies of such test results will be provided to the City upon request. D. Grantee shall promptly take such corrective measures as are necessary to correct any performance deficiencies fully and to prevent their reoccurrence as far as possible. Grantee's failure to correct deficiencies identified through this testing process shall be a material violation of this Franchise. Sites shall be re-tested following correction. 11.6. Additional Tests A. In addition to the above, and to the extent applicable,where there exists other evidence which in the judgment of the City casts doubt upon the reliability or technical quality of the Cable System, after giving Grantee thirty(30)days prior written notice and a reasonable opportunity to cure,the City may require Grantee to conduct additional tests and analyze and report on the performance of the Cable System in the area having service problems. Resolution No. 5431 Franchise No. FRN19-0012 Page 35 of 51 B. Grantee shall fully cooperate with the City in performing such testing and shall prepare the results and a report if requested,within thirty(30)days after such testing. This report shall include the following information: 1. The nature of the evidence which precipitated the special tests; 2. The Cable System component tested; 3. The equipment used and procedures employed in testing; 4. The results of the testing and Cable System evaluation, including a description of any problem(s) found; 5. The method, if any, in which such problem was resolved; and 6. Any other information pertinent to said tests and analysis,which may be required. SECTION 12: SERVICE EXTENSION AND SERVICE TO PUBLIC BUILDINGS 12.1. Service Availability A. Service Connections: Grantee shall provide Cable Service within seven(7) business days of a request by any potential residential subscriber within the City provided, however, that service can be installed via a standard installation, as described below. For purposes of this subsection, a request shall be deemed made on the date of signing a service agreement or receipt by Grantee of a verified verbal request. Grantee shall provide such service with no line extension charge, except as specifically authorized below, at a nondiscriminatory installation charge for a standard installation, consisting of a one hundred fifty(150)foot service drop from the cable plant in the Right-of-Way to the exterior demarcation point for residential subscribers,with additional charges for non- standard installations computed according to a nondiscriminatory methodology for such installations. B. For non-standard installations that cannot be accommodated without an extension of Grantee's Cable System,the Grantee may elect to provide Cable Service to the requesting resident(s) for the line extension on a time and material cost basis. C. Distribution Line Extension Charges: The Grantee must make Cable Service available to every residential Dwelling Unit within the Franchise Area where the minimum density is at least thirty(30)Dwelling Units per strand mile in areas served by overhead facilities and sixty(60)Dwelling Units per mile in areas served by underground facilities. The Grantee may elect to provide Cable Service to areas not meeting the above density standard and charge the requesting resident(s) for the line extension on a time and material cost basis. Resolution No. 5431 Franchise No. FRN19-0012 Page 36 of 51 D. Grantee shall provide Cable Service to Multiple Dwelling Units in accordance with this Franchise and applicable laws. E. Annexation: In the event of annexation by the City, or as development occurs, any new territory shall become part of the territory for which this Franchise is granted. 1. The Grantee shall construct and extend its Cable System so that it is able to provide Cable Service to any areas which may be acquired, developed or annexed by the City during the Franchise term, or otherwise added to the City's jurisdiction during the Franchise term,or any extension thereof. 2. Access to Cable Service shall not be denied to any group of potential cable Subscribers because of the income of the residents of the area in which such group resides. 3. The Grantee shall be given a reasonable period of time to construct and activate cable plant to service annexed or newly developed areas but in no event to exceed twelve (12)months of Council Approval of the annexation, subject to the provisions on line extension herein. 12.2. Permission of Property Owner or Tenant for Installation, and Treatment of Property A. If the Facilities pass over or under private or publicly owned property, Grantee is solely responsible for obtaining all necessary permission from the property owner. B. Grantee shall not install or attach any of its Facilities to any property without first securing the written permission of the owner or tenant of any property involved,or of such other person who has the right to approve or disapprove the attachment(authorized party),except if there is an existing utility easement; and in the event that such permission or easement is later revoked, Grantee at the request of the authorized party shall promptly remove any of its facilities and promptly restore the property to its original condition at Grantee's expense. C. Grantee shall perform all such installations and removals in compliance with state and local law and shall be responsible for any damage to residences or other property caused by the installation or the removal. 12.3. Connection of City and Other Public Buildings A. Upon request through the designated City representative,the Grantee will make available without charge,as long as it is economically feasible, a standard installation and a minimum of one outlet of Basic Cable Services to City administrative buildings as designated by the City(whether they are owned or leased), and fire station(s),police station(s), libraries, access facilities,and K-12 public School(s). Resolution No. 5431 Franchise No. FRN19-0012 Page 37 of 51 B. Grantee may additionally volunteer to provide a digital level of service, in addition to the Basic Cable Service,that provides access to national 24-hour news channels;provided that if the installation to such building does exceed one hundred twenty-five (125)aerial feet,the City or other agency agrees to pay the incremental cost of such installation in excess of one hundred twenty-five(125)feet or a necessary distribution line extension of the Cable System, including the cost of such excess labor and materials. The recipient of the service will secure any necessary right of entry. C. The Cable Service will not be used for commercial purposes, and the outlets will not be located in jail cells or areas open to the public, except for one outlet to be located in a public lobby in City buildings that will be used by the public for viewing City selected programming. D. The City will take reasonable precautions to prevent any use of the Grantee's Cable System in any manner that results in inappropriate use, loss or damage to the Cable System. E. If additional outlets of Cable Service are needed in such buildings, only the Grantee is authorized to complete the Cable Service expansion to support the outlet installation(s) and the building occupant will pay the standard installation fees. No other Cable Service fees shall be owed in connection with additional outlets. F. The City acknowledges that complimentary services reflect a voluntary initiative on the part of Grantee. Grantee does not waive any rights it may have regarding complimentary services under federal law or regulation. Subject to applicable law, should Grantee elect to offset governmental complimentary services against Franchise Fees, Grantee shall first provide the City with ninety(90)days' prior notice. SECTION 13: FRANCHISE VIOLATIONS 13.1.Non-Material Franchise Violations A. Notice of Non-Material Violation: If the City believes that Grantee has failed to perform any non-material obligation under this Franchise,the City shall notify Grantee in writing, stating with reasonable specificity the nature of the alleged default, and Grantee shall have thirty(30)days from the receipt of such notice to: 1. Respond to the City, contesting the City's assertion that a default has occurred, and request a meeting in accordance with subsection B,below; or 2. Cure the default; or 3. Notify the City that Grantee cannot cure the default within thirty(30)days, because of the nature of the default. In the event the default cannot be cured within thirty(30) days, Grantee shall: Resolution No. 5431 Franchise No. FRN19-0012 Page 38 of 51 a. Notify the City in writing and with specificity the exact steps that will be taken and the projected completion date of each step necessary to promptly cure the default; and b. Request a meeting pursuant to subsection B below for the City to determine whether additional time beyond the thirty(30)days specified above is indeed needed, and whether Grantee's proposed completion schedule and steps are reasonable. B. Meet and Confer: If Grantee does not cure the alleged default within the cure period stated above,or denies the default, or the City orders a meeting,the City shall set a meeting,not less than fifteen(15)business days after Grantee's receipt of written notice from the City,to investigate the existence of the alleged default or the timing and procedure required to cure a default,and provide Grantee with an opportunity to be heard and to present evidence in its defense. C. Notice to Correct: If, after the meeting,the City determines that a default exists, Grantee and the City may agree on a plan and schedule to cure the default,or the City shall order Grantee to correct or remedy the default within thirty(30)days, or within such additional time as the City determines. D. Determination of Default: The determination as to whether a non-material violation under this Franchise has occurred shall be within the discretion of the City,must be made in writing, and based upon findings that include Grantee's submissions;provided that any such determination may be subject to appeal to the City's hearing examiner or review by an arbitrator as described in Section 16.1. E. Enforcement: In the event Grantee does not cure the default within the time agreed upon by the Parties or ordered by the City and to the City's reasonable satisfaction,the City may recommend revocation of this Franchise pursuant to the procedures in subsection 13.2 or commence the arbitration procedures in section 16.1. 13.2. Material Franchise Violations A. The City shall notify the Grantee, in writing,of any alleged failure to comply with a material provision of this Franchise,which notice shall specify the alleged failure with reasonable particularity. The Grantee shall have thirty(30)days subsequent to receipt of the notice in which to: 1. respond to the City,contesting the City's assertion that a default has occurred, and requesting a meeting in accordance with subsection(B), below; or 2. cure the default; or Resolution No. 5431 Franchise No. FRN19-0012 Page 39 of 51 3. notify the City that Grantee cannot cure the default within the thirty(30)days, because of the nature of the default. 4. In the event the default cannot be cured within thirty(30)days, Grantee shall promptly take all reasonable steps to cure the default and notify the City, in writing and in detail, as to the exact steps that will be taken and the projected completion date. In such case,the City may set a meeting in accordance with subsection(B) below to determine whether additional time beyond the thirty(30)days specified above is indeed needed, and whether Grantee's proposed completion schedule and steps are reasonable. B. If Grantee does not cure the alleged material default within the cure period stated above, or by the projected completion date under this section,or denies the default and requests a meeting in accordance with this section,or the City orders a meeting in accordance with this section,the City shall set a meeting to investigate said issues and the existence of the alleged default. The City shall notify Grantee of the meeting, in writing, and such meeting shall take place no less than thirty(30)days after Grantee's receipt of notice of the meeting. At the meeting, Grantee shall be provided an opportunity to be heard and to present evidence in its defense. C. If, after the meeting,the City determines that a default exists, Grantee and the City may agree on a plan and schedule to cure the default. Absent such agreement,the City shall order Grantee to correct or remedy the default or violation within thirty 30)days or within such other reasonable timeframe as the City shall determine. In the event Grantee does not cure the default within such time to the City's reasonable satisfaction,the City may: 1. recommend the revocation of this Franchise pursuant to the procedures in this franchise; or 2. pursue any other legal or equitable remedy available under this Franchise or applicable law. D. The determination as to whether a material violation of this Franchise has occurred shall be within the discretion of the City. Any such determination by the City must be in writing and must be based upon findings that include Grantee's submissions,and such determination shall be subject to appeal to the City Council or review by a court of competent jurisdiction under applicable law. 13.3. Revocation A. The City may revoke this Franchise and rescind all rights and privileges associated with this Franchise in any of the following circumstances: 1. if Grantee fails to cure any material obligation under this Franchise; Resolution No. 5431 Franchise No. FRN 19-0012 Page 40 of 51 2. if Grantee willfully fails for more than three(3)days to provide continuous Cable Service; 3. if Grantee attempts to evade any material provision of this Franchise or to practice any fraud or deceit upon the City or subscribers; 4. if Grantee becomes insolvent,or if there is an assignment for the benefit of Grantee's creditors; 5. if Grantee willfully misrepresents material facts in the negotiation of this Franchise; or 6. if Grantee repeatedly breaches a material provision of the Customer Service Standards. B. Prior to forfeiture or termination of the Franchise, the City shall give written notice to the Grantee of its intent to revoke the Franchise. The notice shall set forth the exact nature of the noncompliance. Grantee shall have forty-five (45)days from receipt of such notice to object in writing and to state its reasons for such objection and provide any explanation or cure the alleged default. In the event the City does not receive a timely and satisfactory response from Grantee, it may then seek a termination of the Franchise in accordance with this section. C. The City shall submit a report and recommendation as to termination of the Franchise to the City's appointed hearing examiner who shall conduct a public hearing to determine if revocation of the Franchise is warranted. The hearing examiner shall act as the final decision maker for the City. 1. At least twenty one (21) calendar days prior to the public hearing,the City clerk shall issue a public hearing notice that shall establish the issue(s)to be addressed in the public hearing;provide the time, date and location of the hearing;provide that the City shall hear any Persons interested therein; and provide that the Grantee shall be afforded fair opportunity for full participation, including the right to introduce evidence,to require the production of evidence,to be represented by counsel and to question witnesses, consistent with the adopted public hearing rules. 2. The hearing examiner shall hear testimony,take evidence, hear oral argument and receive written briefs.A transcript may be made of such proceeding and the cost shall be shared equally between the parties. A complete record of the public hearing shall be completed including all exhibits introduced at the hearing and an electronic sound recording. D. Within thirty(30)days after the close of the hearing,the hearing examiner shall adopt a written recommendation to the City Council. If the decision of the hearing examiner is to Resolution No. 5431 Franchise No. FRN 19-0012 Page 41 of 51 revoke and terminate the Franchise,the City Council shall declare that the Franchise is revoked and terminated, and any form of surety is forfeited, unless the City Council finds a clear error in the hearing examiner's decision. The City council's written decision shall include findings of fact and conclusions derived from those facts which support the decision of the City council. E. Grantee shall be bound by the City council's decision to revoke the Franchise unless an appeal to a court of competent jurisdiction is timely filed as allowed by applicable law. 13.4. Termination A. If this Franchise expires without lawful renewal or is otherwise lawfully terminated or revoked,the City may, subject to applicable law: 1. Require Grantee to maintain and operate its Cable System on a month-to-month basis until a new cable operator is selected; or 2. Purchase Grantee's Cable System in accordance with federal law. B. The City may order the removal of the above-ground Cable System facilities and such underground facilities from the City at Grantee's sole expense within thirty(30)days following notice from the City. However, Grantee shall have no obligation to remove the Cable System where it utilizes the system to provide other,permitted and lawful, non- cable services and has any other authority under applicable law to maintain facilitates in the public rights-of-way, or where Grantee is able to find a purchaser of the Cable System who holds such authorization. C. If Grantee fails to complete any removal required by subsection 10.10 to the City's satisfaction, after written notice to Grantee,the City may cause the work to be done and Grantee shall reimburse the City for the costs and expenses incurred within thirty(30) days after receipt of an itemized list of the costs and expenses, or the City may recover the costs and expenses through Grantee's security instruments if Grantee has not paid such amount regarding removal,which shall include reasonable attorneys' fees and other costs for work conducted by City staff or agents. 13.5. Receivership A. At the option of the City, subject to applicable law,this Franchise may be revoked after the appointment of a receiver or trustee to take over and conduct the business of Grantee or an Affiliated Entity whether in a receivership,reorganization,bankruptcy or other action or proceeding, unless: 1. The receivership or trusteeship is timely vacated; or Resolution No. 5431 Franchise No. FRN 19-0012 Page 42 of 51 2. The receiver or trustee has timely and fully complied with all the terms and provisions of this Franchise, and has remedies all defaults under this Franchise. B. In the event that this Franchise is not revoked pursuant to subsection 13.4(A),the receiver or trustee shall execute an agreement duly approved by a court having jurisdiction,by which the receiver or trustee assumes and agrees to be bound by each and every term, provision and limitation of this Franchise. 13.6. Alternative Remedies A. Neither the existence of other remedies identified in this Franchise nor the exercise thereof shall be deemed to bar or otherwise limit the right of either party to recover monetary damages, as allowed under applicable law, or to seek and obtain judicial enforcement by means of specific performance, injunctive relief or mandate,or any other remedy at law or in equity. B. The City specifically does not,by any provision of this Franchise, waive any right, immunity, limitation or protection otherwise available to the City, its officers, officials, City Council, Boards, commissions, agents,or employees under federal, State, or local law(including, for example, Section 635A of the Cable Act). 13.7. Remedies Cumulative A. Neither the existence of other remedies identified in this Franchise nor the exercise thereof shall be deemed to bar or otherwise limit the right of either party to recover monetary damages, as allowed under applicable law, or to seek and obtain judicial enforcement by means of specific performance, injunctive relief or mandate, or any other remedy at law or in equity. B. The City specifically does not,by any provision of this Franchise,waive any right, immunity, limitation or protection otherwise available to the City, its officers, officials, City Council, Boards, commissions, agents,or employees under federal, State, or local law(including, for example, Section 635A of the Cable Act). 13.8. Assessment of Liquidated Damages A. Because it may be difficult to calculate the harm to the City in the event of a breach of this Franchise by Grantee,the parties agree to liquidate damages as a reasonable estimation of the actual damages. 1. Nothing in this subsection is intended to preclude the City from exercising any other right or remedy with respect to a breach that continues past the time the City stops assessing liquidated damages for such breach. Resolution No. 5431 Franchise No. FRN19-0012 Page 43 of 51 2. The City shall first follow the violation procedures in section 13 for written notice to Grantee and a thirty(30)day right to cure period under this Franchise before assessing liquidated damages. B. The City shall not assess any liquidated damages if Grantee has cured or commenced to, and completes,the cure pursuant to this Franchise. C. The first day for which liquidated damages may be assessed, if there has been no cure after the end of the applicable cure period,shall be the day after the end of the applicable cure period, including any extension of the cure period granted by the City. D. Liquidated damages as defined by this subsection may be assessed for no more than one hundred and eighty(180) calendar days for any individual incident, after which time the City may implement other remedies as defined in this Franchise and under applicable law. E. The Grantee may appeal(by pursuing judicial relief)any assessment of liquidated damages within thirty(30)days of paying the assessment. F. Pursuant to the requirements outlined herein, liquidated damages shall not exceed the following amounts: 1. One hundred dollars($100.00)per day for material departure from the FCC technical performance standards; 2. One hundred dollars($100.00)per day for failure to provide the Access Channel or any equipment related thereto which is required hereunder; 3. One hundred dollars($100.00)per day for each material violation of the Customer Service Standards; 4. One hundred dollars ($150.00)per day for failure to provide reports or notices as required by this Franchise; 5. One hundred dollars($250.00)per day for failure to comply with construction, operation,or maintenance standards; and 6. One hundred dollars($250.00)per day for any material breaches or defaults not previously listed. G. Grantee's maintenance of the security required herein or by applicable code shall not be construed to excuse unfaithful performance by Grantee of this Franchise;to limit liability of Grantee to the amount of the security; or to otherwise limit the City's recourse to any other remedy available at law or equity. Resolution No. 5431 Franchise No. FRN19-0012 Page 44 of 51 13.9. Effect of Abandonment A. If Grantee abandons its Cable System during the Franchise term,or fails to operate its Cable System in accordance with its duty to provide continuous service,the City, at its option,may obtain an injunction,or operate the Cable System,or designate another entity to operate the Cable System temporarily until Grantee restores service under conditions acceptable to the City,or until the Franchise is revoked and a new franchisee is selected by the City. B. If the City operates the Cable System,or designates another entity to operate the Cable System,Grantee shall reimburse the City or the City's designee,as applicable, for all reasonable costs and expenses incurred. C. If Grantee permanently abandons its entire Cable System, for a period greater than 12 months,then, at the City's sole discretion, such Cable System may become the property of the City,and Grantee shall then submit to the City a bill of sale and other conveyance documents,to be approved in advance by the City Attorney,transferring ownership of such property to the City. SECTION 14: FRANCHISE RENEWAL Any renewal of this Franchise shall be governed by and comply with the applicable provisions of the ACC,the provisions of Section 47 U.S.C. § 546, as amended,unless the procedures or substantive protections set forth therein shall be deemed to be preempted or superseded by the provisions of any subsequent federal or State law. SECTION 15: FRANCHISE TRANSFER OR ASSIGNMENT A. Subject to 47 U.S.0 § 537,the Cable System and this Franchise shall not be sold, assigned,transferred, leased or disposed of,either in whole or in part, either by involuntary sale or by voluntary sale, merger or consolidation; nor shall title thereto, either legal or equitable, or any right, interest or property therein pass to or vest in any Person(hereinafter"Transfer of the Franchise")without the prior written consent of the City, which consent shall not be unreasonably withheld. B. Grantee shall promptly notify the City of any actual or proposed change in, or transfer of, or acquisition by any other party in Control of Grantee. The word"Control"as used herein is not limited to majority stock ownership but includes actual working Control in whatever manner exercised. Every change,transfer or acquisition of Control of Grantee, except as noted in subsection 15.H,shall make this Franchise subject to cancellation unless and until the City shall have consented thereto which consent shall not be unreasonably withheld. C. The parties to the Transfer of the Franchise or change of Control shall make a written request to the City for its approval of the Transfer of the Franchise or change of Control (a"Transfer Application")and shall furnish all information required by law. In Resolution No. 5431 Franchise No. FRN19-0012 Page 45 of 51 reviewing a Transfer Application,the City may inquire into any matter reasonably related to the ability and willingness of the prospective transferee or controlling party to perform, in accordance with 47 CFR§ 76.502, and applicable ACC. D. In seeking the City's consent to a Transfer Application,the proposed transferee or controlling party shall indicate whether, as applicable, it: 1. Has ever been convicted or held liable for acts involving deceit including any violation of federal, State or local law, or is currently under an indictment, investigation or complaint charging such acts; 2. Has ever had a judgment in an action for fraud, deceit,or misrepresentation entered against it by any court of competent jurisdiction; 3. Has pending any material legal claim, lawsuit, or administrative proceeding arising out of or involving a Cable System; 4. Is financially solvent, by submitting financial data, including financial information as required by FCC Form 394; and 5. Has the legal,financial and technical capability to enable it to maintain and operate the Cable System for the remaining Term of the Franchise. E. In reviewing a Transfer Application,the City may inquire into the legal,technical and financial qualifications of the prospective controlling party or transferee, and Grantee shall assist the City in so inquiring. The City may condition said Transfer of the Franchise or change of Control upon such terms and conditions as it deems reasonably appropriate and as are consistent with federal law; provided, however,that any such terms and conditions so attached shall be related to the legal,technical and financial qualifications of the prospective controlling party or transferee. Additionally, such Person shall effect changes as promptly as practicable in the operation of the Cable System, if any changes are necessary to cure any violations or defaults presently in effect or ongoing. F. The City shall act by ordinance or resolution on the request within one hundred twenty (120)days of the request,provided it has received all information required by law, such as a completed FCC Form 394. Subject to the foregoing, if the City fails to render a final decision on the request within one hundred twenty(120)days, such request shall be deemed granted unless the requesting party and the City agree to an extension of time. G. Within sixty(60)days of closing of any Transfer of the Franchise or change of Control, if approved or deemed granted by the City,Grantee shall file with the City a copy of the deed(s), agreement(s), lease(s)or other written instrument(s)evidencing such Transfer of the Franchise or change of Control,certified and sworn to as correct by Grantee and the transferee or new controlling entity. In the case of a Transfer of the Franchise or change Resolution No. 5431 Franchise No. FRN19-0012 Page 46 of 51 of Control,the transferee or the new controlling entity shall upon request by the City file its written acceptance agreeing to be bound by all of the provisions of this Franchise, subject to applicable law. H. Notwithstanding anything to the contrary in this Section 15,the prior approval of the City shall not be required for any sale, assignment or transfer of the Franchise or Cable System to an Affiliate;provided that the proposed assignee or transferee agrees in writing to comply with all of the provisions of the Franchise, subject to applicable law. I. Grantee may pledge the assets of the Cable System for the purpose of financing without the consent of the City;provided that such pledge of assets shall not impair or mitigate Grantee's responsibilities and capabilities to meet all of its obligations under the provisions of this Franchise. In the event of a change in Control,the Grantee will continue to be bound by all provisions of the Franchise. J. The consent or approval of the City to any Transfer of the Franchise or change in Control shall not constitute a waiver or release of any rights of the City. SECTION 16: ADDITIONAL PROVISIONS 16.1. Cumulative Rights Subject to applicable law, all rights and remedies given to the City by this Franchise shall be in addition to, and cumulative with, any and all other rights and remedies, existing or implied,now or hereafter available to the City. 16.2. Costs to be Borne by Grantee Grantee shall reimburse the City for all costs of publication of this Franchise,and any notices prior to any public hearing regarding this Franchise, contemporaneous with its acceptance of this Franchise. 16.3. Severability If any Section,provision, or clause of this Franchise is held by a court of competent jurisdiction to be invalid or unenforceable,or is preempted by federal or State laws or regulations,the remainder of this Franchise shall not be affected, except as is otherwise provided by this Franchise. 16.4.No Recourse Against the City of Auburn Grantee's recourse against the City or its officials, boards,commissions,agents or employees for any claim arising from any provision or requirement of this Franchise shall be limited to injunctive and declaratory relief, except where Grantee's claim arises from acts or omissions of the City acting in a proprietary capacity, but only to the extent such relief is not prohibited Resolution No. 5431 Franchise No. FRN19-0012 Page 47 of 51 by federal law,which does not include granting, modifying, denying, terminating, or enforcing franchises. 16.5. Action by Agencies or Courts Grantee shall promptly notify the City in the event that any agency of the State or federal governments or any court with competent jurisdiction requires Grantee to act inconsistently with any provisions of this Franchise. 16.6. Franchise Interpretation A. All captions, headings or titles in the paragraphs or sections of this Agreement are inserted for convenience of reference only and shall not constitute a part of this Agreement or act as a limitation of the scope of the particular paragraph or sections to which they apply. B. Interpretation or construction of this Agreement shall not be affected by any determination as to who is the drafter of this Agreement,this Agreement having been drafted by mutual agreement of the parties. 16.7. Choice of Law and Forum A. This Franchise and the rights of the parties hereunder shall be governed by the interpreted in accordance with the laws of the State of Washington and venue for any action hereunder shall be in of the county in King County,Washington. B. Subject to the limitations set forth in RCW 4.84.330,each party agrees to bear its own costs and attorneys' fees generated by any dispute arising out of this Franchise. 16.8. Force Majeure A. If Grantee is prevented or delayed in the performance of any of its obligations under this Franchise by reason of acts of god,floods, fire,hurricanes,tornadoes, earthquakes,or other unavoidable casualties, insurrection,war,riot,vandalism, strikes, or sabotage,to the extent such events prevent performance by Grantee and such event is beyond Grantee's control, Grantee shall have a reasonable time under the circumstances to perform such obligation under this Franchise,or to get a substitute for such obligation to the satisfaction of the City. B. If Grantee claims a force majeure event, Grantee shall give prompt written notice of the same to the City and shall set forth its plan of action to meet the obligations of this Franchise once the force majeure event no longer prevents Grantee's performance. Resolution No. 5431 Franchise No. FRN 19-0012 Page 48 of 51 16.9. Conflict of Interest Cancellation The City may, in its sole discretion,by written notice to Grantee, immediately terminate this Franchise if it is found, after due notice and examination by the City,that there is a violation of the Ethics in Public Service Act, Chapter 42.52 RCW. 16.10. Integration&Binding Effect A. This Franchise,together with any subsequent amendments or addendums, constitutes the entire agreement of the Parties and no other understandings,oral or otherwise,regarding this Franchise shall exist or bind any of the parties. B. This Franchise shall be binding upon, and the benefits and obligations provided for herein shall inure to and bind,the Parties and their respective successors and assigns,provided that this Section shall not be deemed to permit any transfer or assignment otherwise prohibited by this Franchise. C. This Franchise is for the exclusive benefit of the Parties and it does not create a contractual relationship with,or exist for the benefit of, any third party, including contractors, subcontractors,affiliates, subsidiaries, or sureties. 16.11. Time Limits Strictly Construed Whenever this Franchise sets forth a time for any act to be performed by Grantee, such time shall be deemed to be of the essence, and any failure of Grantee to perform within the allotted time may be considered a breach of this Franchise. 16.12. Discriminatory Practices Prohibited Throughout the term of this Franchise, Grantee shall fully comply with all equal employment and nondiscrimination provisions of applicable law. 16.13. No Joint Venture Nothing herein shall be deemed to create a joint venture or principal-agent relationship between the Parties, and neither party is authorized to,nor shall either party act towards third Persons or the public in any manner which would indicate any such relationship with the other,nor is Grantee granted any express or implied right or authority to assume or create any obligation or responsibility on behalf,or in the name,of the City. 16.14. Waiver The failure of the City at any time to require performance by Grantee of any provision hereof shall in no way affect the right of the City hereafter to enforce the same,nor shall the waiver by the City of any breach of any provision hereof be taken or held to be a waiver of any Resolution No. 5431 Franchise No. FRN19-0012 Page 49 of 51 succeeding breach of such provision, or as a waiver of the provision itself or any other provision. 16.15. Notice Unless otherwise agreed to by the parties, any notice provided for under this Franchise shall be sufficient if in writing and delivered personally to the following addressee or deposited in the United States mail,postage prepaid,certified mail,return receipt requested, addressed as follows, or to such other address as the receiving party specifies in writing: Grantee's address shall be: Comcast Cable Communications,LLC& Comcast Cable Communications Management, LLC 4020 Auburn Way N Auburn, WA 98002 Attention: Franchise Director With a copy to: Comcast Cable Communications,LLC& Comcast Cable Communications Management,LLC 15815 25th Ave W Lynnwood, WA 98087 Attention: Franchising Department City's address shall be: City of Auburn Community Development and Public Works Department 25 West Main Street Auburn,WA 98001-4998 Attention: Engineering Aide With a copy to: City of Auburn City Clerk's Office 25 West Main Street Auburn,WA 98001-4998 Attention:City Clerk Resolution No. 5431 Franchise No. FRN19-0012 Page 50 of 51 EXHIBIT 1 STATEMENT OF ACCEPTANCE S. L 6'ccs7&54 A-w ,for itself, its successors and assigns, hereby accepts and agrees to be bound by all lawful terms,conditions, and provisions of the preceding Franchise attached hereto and incorporated herein by this reference. [Grantee] r)(0By: Date: "1[23'It\ Name: 94. t,a'-5k;sti44.i Title: ;1 f j F: w State of (2,9/vatio ) ss. Count of ArQe ) On this 013 day or See k-in be, ,20 1?,before me the undersigned, a Notary Public in and for the State of (o/nra c1,0 , duly commissioned and sworn, Sars.h 6as7f2'IauJ personally appeared and executed the foregoing instrument and acknowledged that said execution is performed freely and voluntarily for the uses and purposed described within the instrument, and on oath stated that he/she is authorized to execute said instrument. IN WITNESS WHEREOF, I have hereunto set my hand and affixed my official seal on the date hereinabove set forth. ..i ' Signature / Notary Public in and for the State of Oo/prap`p Residing at lig' 6-• P4i?Or4,m•t, e,rc/e Ev tile CD (fail)" MY COMMISSION EXPIRES: I- off' . / ELLY LINDGREN Notary Public State of Colorado Notary ID#20124083711 My Commission Expires 01-02-2021 Resolution No. 5431 Franchise No. FRN19-0012 Page 51 of 51