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Home My WebLink AboutPA2992 City of Auburn WA 1 Year Renewal 4.28.2020 - signedCity of Auburn Cartegraph Software and Services Contract PA#:PA-2992 Date:4/28/2020 Cartegraph Systems LLC3600 Digital DriveDubuque, IA 52003 cartegraph.com 800 688.2656563 556.8120Fax 563 556.8149 City of Auburn, WA | 4/28/2020 Purchase Agreement Cartegraph is pleased to present this Purchase Agreement for the implementation of world class technology solutions. This Purchase Agreement is made and entered into between City of Auburn(hereinafter referred to as Customer) and Cartegraph Systems LLC (hereinafter referred to asCartegraph). In the case that any terms or conditions provided in the Cartegraph Solutions Agreement different from, are provided in more detail by, or are made irrelevant by the terms and conditions provided in this Purchase Agreement, the terms in this Purchase Agreement shall control. For all terms and conditions not addressed by this Purchase Agreement, the Cartegraph SolutionsAgreement shall control. CUSTOMER ADDRESS:LICENSEE ADDRESS: City of Auburn City of Auburn 25 West Main St 25 West Main StAuburn, WA Auburn, WA98001-4998 98001-4998 Investment Summary The addendums attached here to include: Addendum A - Support Services Page 2 of 8 City of Auburn, WA | 4/28/2020 Product Year 1 OMS Plus Quantity 1.00 Price USD 9,580.12 Facilities Quantity 1.00 Price USD 4,846.56 Sanitary Sewer Domain Quantity 1.00 Price USD 4,846.56 Signal Domain Quantity 1.00 Price USD 2,423.28 Stormwater Domain Quantity 1.00 Price USD 4,846.56 Transportation Domain Quantity 1.00 Price USD 3,634.92 Water DistributionDomain Quantity 1.00 Price USD 4,846.56 Internal Requests Quantity 1.00 Price USD 807.76 Scenario Builder Quantity 1.00 Price USD 2,423.28 OMS User Quantity 220.00 Price USD 42,400.00 Walkability Domain Quantity 1.00 Price USD 1,211.64 Page 3 of 8 City of Auburn, WA | 4/28/2020 Product Year 1 SCF City 80,000 - 99,999 (includes 80 SCF users) Quantity 1.00 Price USD 26,172.30 SystemsIntegration Support Quantity 1.00 Price USD 1,050.00 On-Premise Fee Quantity 1.00 Price USD 0.00 TOTAL:USD 109,089.54 NOTES: •The pricing listed above does not include applicable sales tax. •The Cartegraph OMS pricing listed above does not include Esri ArcGIS licenses. •Hosting includes 250GB of available file storage. If additional storage is required, theOrganization can purchase in 1TB increments.•Contract term dates •9/23/2020 -9/22/2021 Page 4 of 8 City of Auburn, WA | 4/28/2020 -Payment Terms and Conditions In consideration for the Solutions and Services provided by Cartegraph to Customer, Customer agrees to pay Cartegraph the Fees in U.S. Dollars as described below:- I. DELIVERY Customer shall be provided with the ability to access and use the Solutions upon execution of this Purchase Agreement. If applicable, Services will be scheduled and delivered upon your acceptance of this Purchase Agreement, which will be considered as your notification to proceed.- II. SERVICES SCHEDULING Customer agrees to work with Cartegraph to schedule Services in a timely manner. All undelivered Services shall expire 365 days from the signing of this Purchase Agreement.- III. SOLUTIONS INVOICING The fee for solutions will be due in annual installments 15 days prior to the anniversary of the initial term as follows:1.$109,089.54 due upon execution of the Purchase Agreement. - - IV. PAYMENT TERMS All payments are due Net 30 days from start date of invoice. Page 5 of 8 City of Auburn, WA | 4/28/2020 BY SIGNING BELOW, THE PARTIES AGREE THAT ALL USE AND ACCESS TO THE SOLUTIONS DESCRIBED IN THIS PURCHASE AGREEMENT SHALL BE GOVERNED BY THE CARTEGRAPH SOLUTIONS AGREEMENT, WHICH CAN BE REVIEWED AT: https://www.cartegraph.com/solutions-agreement/. THE PARTIES AGREE TO BE BOUND BY THE TERMS AND CONDITIONS OF THECARTEGRAPH SOLUTIONS AGREEMENT AND THIS PURCHASE AGREEMENT REFERENCED HEREIN.- CARTEGRAPH: CUSTOMER: Cartegraph Systems LLC City of Auburn By: By: (Signature) (Signature) Mitch Bradley (Type or Print Name) (Type or Print Name) Title:SVP of Sales & Marketing Title: Date: Date: Page 6 of 8 David Travis (Apr 29, 2020) David Travis 4/29/2020 IT Director City of Auburn, WA | 4/28/2020 Cartegraph Systems LLC Addendum A - Support Services Cartegraph Support and Training Services – Scope of WorkThe Support Services listed in the Investment Summary of the Purchase Agreement are specificCartegraph Services which will be delivered to the Customer based on the descriptions below and on the terms and conditions and subject to the limitations set forth in this Addendum A, the applicable Purchase Agreement, and the Cartegraph Solutions Agreement. Cartegraph will coordinate with the Customer on service delivery expectations and timeframes.As part of Customer’s subscription to access and use of the Cartegraph Solutions, Customer willreceive: 1. Support Services a. Campus – www.campus.cartegraph.com Our User Assistance area is a convenient and easily-shareable resource designed to help you and your co-workers better understand the functions and capabilities of your Cartegraph Solutions. Instantly access usertips, step-by-step instructions, videos, and more.b. Dedicated, Unlimited, Toll-free Phone Support - 877.647.3050 and Live ChatWhen questions need answers and difficulties arise, count on our industry-leading Support team to provide theguidance and assistance you need. Reach us as often as you need Monday-Friday, 7:00 am-7:00 pm CT. LiveChat is available within the product or through Campus.c. Support via Case Submittal or Email If a phone call or live chat is not your best option, you can always request support via our online case submittal form available in Campus or via email. Email support is available at support@cartegraph.com.2. Training & Education Services a. Convenient Online Resources: All the information you need, one click away. Take advantage of online training opportunities, tutorial videos,upcoming event information, and more.b. Customer Led User Groups : Meet and network with similar Cartegraph users in your region. Customer led User Groups allow you to find outwhat other organizations are doing to get more from their Cartegraph solutions and services.3. Releases & Upgradesa. New Releases: Cartegraph is continuously innovating and enhancing the Cartegraph OMS collection of products. As a customer with an active subscription, you will receive each new release of the software. i. Cloud-hosted customers: Your cloud-hosted site will be upgraded by our Cartegraph System Consultants after the release is available. ii. On-premise customers: For your on-premises installation, our Technical Consultants will work with yourorganization’s IT staff to deliver the latest software release. Software will be made available after installation tothe Cartegraph cloud-hosted customers. b. Service Packs: A Service Pack consists of lower-severity bug fixes and/or small platform updates. i. Page 7 of 8 City of Auburn, WA | 4/28/2020 If required, cloud-hosted sites will receive Service Packs as needed. These Service Packs are installed by the Cartegraph System Consultants. ii. On-premises customers that contacted Cartegraph Technical Support about an issue that is resolved with the Service Pack, will be provided the service pack for installation. These on-premises customers can then schedule a time to install the Service Pack with our Technical Support team c. Hot Fixes: If an issue is determined to be a defect and falls outside the standard release cycle, Cartegraph will issue a hotfix and provide application specialists with detailed levels of product knowledge to work with you in achieving atimely and effective resolution Cartegraph will provide the Support Services only to Customer, provided that Cartegraph reserves the right tocontact any third party as necessary to facilitate the delivery of Support Services or other services relating tothe Solutions. Said support applies only to the most current version of the product and the previous version insuccession.All Support Services are dependent upon the use by Customer of the Solutions in accordance with Cartegraph’sdocumentation and specifications. Cartegraph is under no obligation to modify the Solutions so that themodified Solutions would depart from Cartegraph’s published documentation and specifications for suchSolutions. Page 8 of 8 PA2992 City of Auburn WA 1 Year Renewal 4.28.2020 Final Audit Report 2020-04-29 Created:2020-04-29 By:Melissa Bailey (mbailey@auburnwa.gov) Status:Signed Transaction ID:CBJCHBCAABAANu807EIweq5QMnbEQtJhk4dvzApr5GIm "PA2992 City of Auburn WA 1 Year Renewal 4.28.2020" History Document created by Melissa Bailey (mbailey@auburnwa.gov) 2020-04-29 - 2:21:57 PM GMT- IP address: 50.203.104.178 Document emailed to David Travis (dtravis@auburnwa.gov) for signature 2020-04-29 - 2:23:34 PM GMT Email viewed by David Travis (dtravis@auburnwa.gov) 2020-04-29 - 5:49:41 PM GMT- IP address: 45.41.142.141 Document e-signed by David Travis (dtravis@auburnwa.gov) Signature Date: 2020-04-29 - 5:51:16 PM GMT - Time Source: server- IP address: 71.231.232.102 Signed document emailed to Melissa Bailey (mbailey@auburnwa.gov) and David Travis(dtravis@auburnwa.gov) 2020-04-29 - 5:51:16 PM GMT