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HomeMy WebLinkAboutSharp Finance_and_Records_Replacement_8.20.2020 Technology Proposal 2020 Prepared Specifically For CITY OF AUBURN 25 WEST MAIN STREET AUBURN, Washington 98001 253-288-3162 Contact: Chrissy Malave Prepared By Mike Brandenburg Sharp Business Systems (253) 318-1892 mike.brandenburg@sharpusa.com DocuSign Envelope ID: E591CA6A-ED3E-402A-82A0-2EEE0F66BA2E 2 The contents of this proposal are Sharp Electronics Corporation private data and provided for the exclusive use of the <Prospect Name>. The contents herein may not be reproduced without the specific written permission of Sharp. It is for informational purposes only and does not constitute a contract or an offer to contract. <Date of Proposal> 8/13/2020 Dear Chrissy, Thank you for allowing us the opportunity to present recommendations to impact technology upgrade for 2020. Knowing the financial issues, the City of Auburn is currently facing, we have worked diligently to maximize the products being proposed while providing the most amount of value. After discussing at length your requirements, I believe we have matched your objectives in this second of two bids. Having processed the Print Shop unit previously, this bid reflects the Finance and PD Records units. We initially chose these two units along with the print shop as these two have the highest volume counts in the fleet and our technician has said that out of all units in the fleet, these are his recommendations for quickest replacement.  Upgrade the Finance office unit with a newer 50ppm device configured the same as the current unit.  Upgrade the PD Records unit with a faster color unit. This unit will be the same model as the Finance unit.  Unit part numbers highlighted in “green” show the differences in the two units and their configruations. We hope that we have accurately reflected the objectives of your organization in our proposal, and please feel free to reach out if there are any discrepancies. We at Sharp Business Systems are eager to provide you with the latest technology solutions backed by our responsive, local sales and support. Sincerely, DocuSign Envelope ID: E591CA6A-ED3E-402A-82A0-2EEE0F66BA2E 3 The contents of this proposal are Sharp Electronics Corporation private data and provided for the exclusive use of the <Prospect Name>. The contents herein may not be reproduced without the specific written permission of Sharp. It is for informational purposes only and does not constitute a contract or an offer to contract. <Date of Proposal> Proposed Units and Investment QTY Model Description NASPO Pricing Finance Unit 1 MX-5071 50 PPM B/W Full Color Workgroup Document System $6,000.00 1 MX-FN27N 50-Sheet Internal Staple Finisher $650.00 1 MX-FX15 Fax Expansion Kit $400.00 1 MX-FR52U Commercial Data Security Kit $325.00 1 MX-DE27N 3 x 500-Sheet Paper Stand $575.00 1 MX-LC17N 3,000 Sheet External Paper Tray. $600.00 1 MX-PN14B 3-Hole Punch $310.00 1 ARD5143NT Surge Protector, 120V, 20A, 2 Outlets $110.00 $8,970.00 Records Unit 1 MX-5071 50 PPM B/W Full Color Workgroup Document System $6,000.00 1 MX-FN27N 50-Sheet Internal Staple Finisher $650.00 1 MX-FX15 Fax Expansion Kit $400.00 1 MX-FR62U Commercial Data Security Kit $325.00 1 MX-DE28N 2 x 500-Sheet Paper + 2,100 Sheet Tandem Paper Drawers $775.00 1 ARD5143NT Surge Protector, 120V, 20A, 2 Outlets $175.00 $8,325.00 Purchase Price $17,295.00 + Tax DocuSign Envelope ID: E591CA6A-ED3E-402A-82A0-2EEE0F66BA2E Ashley Riggs Assistant Director of IT 8/20/2020 4 The contents of this proposal are Sharp Electronics Corporation private data and provided for the exclusive use of the <Prospect Name>. The contents herein may not be reproduced without the specific written permission of Sharp. It is for informational purposes only and does not constitute a contract or an offer to contract. <Date of Proposal> The Premier Program - Full Service Maintenance Agreement  Meets all requirements of the current NASPO Service Contract  Print Shop Service - $0.0076 B&W and $0.026 Color  Standard Service Rates - $0.0076 and $0.0524 Your Sharp investment will include:  Delivery and installation of all system components/software  Training included for the lifetime of the agreement  All toner, parts, labor and supplies included (except paper and staples)  Complimentary Sharp cloud-based service application, MICAS (Machine Intelligence Call Assistance Service) - Automatic toner replenishment - Automatic collection of meter data - Real-time service notifications and remote diagnostics - Real-time device status notification to Sharp service technician  Connect Shield Ongoing IT Support - Identification of needed configuration modifications - Complete assembly and testing of purchased components - Configure system for specific network architecture - Connection of system to an active network port - Generation of server and up to 5 workstation printer test pages - Training of Client IT support on PC print driver setup - Provide Unlimited Help Desk Support for covered devices - Complete coverage of Print Controller and NIC Card including firmware updates - Server/PC driver install, reinstallation and updates - Vendor specific utilities installation, reinstallation and updates - Adding users to fax and scan modules - Level I support and diagnostics to be performed by Sharp Help Desk DocuSign Envelope ID: E591CA6A-ED3E-402A-82A0-2EEE0F66BA2E 5 The contents of this proposal are Sharp Electronics Corporation private data and provided for the exclusive use of the <Prospect Name>. The contents herein may not be reproduced without the specific written permission of Sharp. It is for informational purposes only and does not constitute a contract or an offer to contract. <Date of Proposal> Why Sharp Simply Smarter Office Technology and Proactive Support Align your organization with Sharp, a global technology leader at the forefront of the smart office revolution. At Sharp Business Systems, we strive to exceed customer expectations through local, caring support and addressing business technology needs from the lobby to the network and beyond. To ensure optimal performance of your Sharp MFPs, our proprietary cloud-based service application, MICAS (Machine Intelligence Call Assistance Service), delivers real-time service notifications and remote diagnostics. With the MICAS agent, experience worry-free device management with features such as automatic toner replenishment and meter collection. A Focus on Customer Satisfaction Sharp upholds industry service standards, including our four-hour average response time and 82 percent first call effectiveness. Our factory-certified technicians are stocked with commonly used parts to expedite service and optimize performance using OEM (original equipment manufacturer) parts, regardless of the make or model. We also perform preventative maintenance on Sharp and non-Sharp equipment by deploying MICAS (Machine Intelligence Call Assistance System), our proprietary device management application, to automate toner replenishment, meter reads and service calls. Award-Winning Products Have confidence knowing you have invested in office equipment that has been recognized and carefully examined by Buyers Lab (BLI), a world leader in independent evaluation of document imaging and smart workplace business products. Sharp is the current holder of the 2018 – 2021 Buyers Lab Most Reliable Monochrome Copier MFP Brand, which is presented to one manufacturer every three years. Additionally, BLI presented Sharp with fourteen (14) 2020 Pick Awards and Highly Recommended models in the Copier MFP category. DocuSign Envelope ID: E591CA6A-ED3E-402A-82A0-2EEE0F66BA2E 6 The contents of this proposal are Sharp Electronics Corporation private data and provided for the exclusive use of the <Prospect Name>. The contents herein may not be reproduced without the specific written permission of Sharp. It is for informational purposes only and does not constitute a contract or an offer to contract. <Date of Proposal> Make the Move to a Smarter Office Sharp has the technology you need to run a smarter and more secure office, under one roof. Sharp Overview DocuSign Envelope ID: E591CA6A-ED3E-402A-82A0-2EEE0F66BA2E © 2020 Sharp Electronics Corporation. All rights reserved. The contents of this proposal are Sharp Electronics Corporation private data and provided for the exclusive use of the CITY OF AUBURN ATTN: ACCOUNTS PAYABLE. The contents herein may not be reproduced without the specific written permission of Sharp. It is for informational purposes only and does not constitute a contract or an offer to contract. Thursday, August 20, 2020 DocuSign Envelope ID: E591CA6A-ED3E-402A-82A0-2EEE0F66BA2E