HomeMy WebLinkAboutAutoCAD Rockwell Automation Support AgreementSUPPORT AGREEMENT
TECHCONNECT SUPPORT
The following information contains details specific to the TechConnect Support Program purchased for the location shown
below.Please keep this information for your records.Instructions for using your TechConnect Program can be found in the
TechConnect Users Guide.
AUTHORIZATION NUMBER
803047
An authorization number is assigned to each TechConnect Support Program purchased.
Your authorization number will be requested at the beginning of each call to receive support.
Failure to provide an authorization number could result in a denial of support.
Designated Phone Number
You have purchased a Self-Assist Support Support Program for the location and contacts shown below. The designated
phone number for this service level is:On-Line Support
Location / Contacts Covered
You have purchased a TechConnect Support Program for the location and contacts shown below.This agreement only
covers the location listed and cannot be used by or transferred to any other location.The site coordinator will receive all
mailings related to the TechConnect Program for this location.
CITY OF AUBURN Site Coordinator
25 W MAIN ST JIM FELTY
AUBURN, WA 98001
USA
Contract Term and Coverage
The expiration date and product families covered by your TechConnect Support Program are listed below. Only the
products listed are eligible for support under this TechConnect Program.See the TechConnect Users Guide for additional
information on the products included within each product family. Support for Advanced Software and Specialty Products is
only provided for the individual products specified on this agreement.Software serial numbers are required to download
product updates.
expiration Dote Catalog No, and Program Description
01feb-2017 Automation Control Site 9800+CAUIOD AUTOMATION 2650 PROCESSORS SELF ASSIST SUPPORT
Fa'he software products supported under your TechConnect Program.see the enclosed list of registered licenses of you
aYes I would like to receive the Technical Reference Library on DVD
To receive the DVD set, please fax this page to 262-264-1042.
Rockwell
Allen-Bradley • Rockwell Software Automation
P TCWK-SA
SOFTWARE PRODUCT L STI NG Au oma ion
CITY OF AUBURN
25 W MAIN ST
AUBURN WA 98001
USA
SERIAL INSTALL
REGISTERED USER CATALOG NUMBER DESCRIPTION NUMBER COUNT
AUTOMATION CONTROL
SOFTWARE LIBRARIAN. - 9324-RLD300ENE Studio 5000 Standard Edition Software 1203140242 1
SOFTWARE LIBRARIAN. - 9701-VWSTMENE FT View Studio for ME EN sfw 1564115854 1