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Home My WebLink About2025-0178 - - Reliable Admin Solutions AMR 2025 - Motorola Solutions Docusign Envelope ID:9179E8B0-43F7-493A-8DA8-8B6961652FC6 0 MOTOROLA SOLUTIONS QUOTE-3062669 RAAS - 1 YEAR Billing Address: Shipping Address: Quote Date:03/25/2025 AUBURN, CITY OF AUBURN POLICE DEPT, CITY OF Expiration Date:05/24/2025 25 WEST MAIN ST 340 E MAIN ST STE 201 Quote Created By: AUBURN,WA 98001 AUBURN 98002 0006 Deborah Thomas Account Sales Executive US AUBURN,WA 98002 deborah.thomas@ US motorolasolutions.com 385-285-5868 End Customer: AUBURN POLICE DEPT, CITY OF Nathan Sigsworth nsigsworth@auburnwa.gov 253-263-6980 Payment Terms:30 NET Line# Item Number APC Description Qty Term Flex 1 ISV00S01856A 0097 PROJECT MANAGEMENT/ FLEX 1 DELIVERY SERVICES 2 SSV00S02524A-SP 0296 FLEX RELIABLE ADMINISTRATION 1 1 YEAR SERVICES SAAS/MANAGED SERVICES July 1 2025 to June 30 2026* Grand Total $31 ,491 .50(USD) Notes: • Additional information is required for one or more items on the quote for an order. • This quote contains items with approved price exceptions applied against them. • Unless otherwise noted, this quote excludes sales tax or other applicable taxes (such as Goods and Services Tax, sales tax,Value Added Tax and other taxes of a similar nature).Any tax the customer is subject to will be added to invoices. Future Maintenance • Future maintenance is estimated for your planning purposes and is not included in this purchase. • 2nd-year maintenance will begin 12 months from production implementation. GOAny sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola(the ""Underlying Agreement""(that authorizes Customer to purchase equipment and/or services or license software(collectively""Products""( If no Underlying Agreement exists between Motorola and Customer,then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products Motorola Solutions,Inc:500 West Monroe,United States-60661-#:36-1115800 Page 1 Docusign Envelope ID:9179E8B0-43F7-493A-8DA8-8B6961652FC6 0 MOTOROLA SOLUTIONS QUOTE-3062669 RAAS - 1 YEAR Term 2 Flex Maintenance Total: $31,948.80 $ The Customer's signature below constitutes its agreement to purchase the licenses, products and/or services according to the terms quoted by Motorola Solutions within this document. This document shall serve as an addendum to the Purchase Agreement previously entered into between the Customer and Motorola Solutions. The terms and conditions of the Purchase Agreement, as well as the related License Agreement and Support Agreement, shall apply to the items quoted herein. Motorola Solutions, Inc. Customer By: priii -tU L By: 6 „"e. Tyler Ho Iand """°°°°"— Initial Nah raa`cKus Name: $ Name: Title: Area Software Sales Manager 0) Title: Mayor Date: 4/11/2025 Date: 4/21/2025 0 Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola(the —Underlying Agreement"")that authorizes Customer to purchase equipment and/or services or license software(collectively—Products—) If no Underlying Agreement exists between Motorola and Customer,then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products Motorola Solutions,Inc:500 West Monroe,United States-60661-#:36-1115800 Page 2 Docusign Envelope ID:9179E8B0-43F7-493A-8DA8-8B6961652FC6 _:� RELIABLE 4991 S. Valene Salt Lake City, UT 84117 801.455.9516 The following outlines the services agencies receive when they engage Reliable Administration Solutions (RAS). Simply put, we are an experienced resource your team can turn to efficiently address most anything related to your FLEX environment. FLEX Administration Services: First Line Support RAS acts as an extension of your FLEX support team. On average, each of our technical resources has thirty years of experience supporting FLEX! For a fraction of the price of a fulltime SAA, you have a resource with a deep knowledge of the software that can quickly resolve issues and provide insight into managing the software most efficiently. Maintain FLEX System Security Our services include modifying and deleting users in a consistent manner. We can also help by adjusting user privileges, configuring login parameters and tailoring user's login scripts as necessary. Maintaining Application Parameters RAS will maintain application parameters which provide the flexibility that allows you to customize many areas of FLEX. Name and Vehicle Audits An often-neglected task is keeping agency data as clean as possible. Our service will help reduce duplicate names and vehicles to help ensure data is as correct as possible. Defining Data Entry Standards Collaborating with your team, we help establish standards of data entry to ensure that information is entered correctly and that it can easily be retrieved for reporting purposes. New Module Setup and Activation Do you have FLEX modules that are not yet deployed? RAS can help. We help identify functionality that will improve efficiency and streamline operations. This includes advising which FLEX modules are available to solve agency needs, configuration of the module and assistance with implementation. Docusign Envelope ID:9179E8B0-43F7-493A-8DA8-8B6961652FC6 Policies and Procedures Agencies may seek additional features they would like to see added to the FLEX software. Although Motorola does their best to fulfill those requests whenever possible, some requested changes are neither feasible nor advantageous to the majority of FLEX Users. In these situations, an agency may consider adjusting their procedures to comply with the requirements of the software. Our team can act as liaison between Motorola and the user agencies and draw from our vast experience to suggest and deploy options and assist with change management. Interface with Motorola Support If a situation arises that requires Motorola support, we will engage their assistance on behalf of your agency thru problem resolution. Our experienced team who knows the software and interfaces reduces the amount of time Motorola support must spend working on problems. Additionally, issues can arise that are not problems at all but rather a training issue or an issue that can be solved right away. Modify FLEX Reports and Cron Jobs Most reports in FLEX are very good. However, our team can assist in providing slight modifications to access the data you need. Additionally, we can help create these reports to run automatically and emailed to specified recipients. Build Crystal Reports and Logcity Server Sometimes reports are not available in FLEX. We can assist through our knowledge of Crystal Reports to accomplish the task. As another option, Logicity is a free software package that will allow you to run a report like a cron job. Code Table Normalization/ Block Coding and Code Table Maintenance Proper code tables streamline data entry and more importantly make it easier to access the data an agency needs to make decisions. Our team can review and "normalize" code tables to simplify searches and reduce complexity. Why Choose Reliable Admin Solutions? Our FLEX administration services are designed to empower your agency with expert support, efficient data management, and tailored solutions that streamline operations and enhance productivity. Let us help you maximize the potential of FLEX!