HomeMy WebLinkAbout2025-0393 - - Park Security Patrol Services - Security Services Northwest Docusign Envelope ID:9B92B5CA-2BF8-4880-BDDE-4574BDACFBED
CITY OF AUBURN AGREEMENT FOR SERVICES
PARK SECURITY PATROL SERVICES
THIS AGREEMENT, made and entered into by and between the City of Auburn, a
municipal corporation of the State of Washington, hereinafter referred to as "City" and
Security Services Northwest. Inc., a Washington corporation, 250 Center Park Way,
Sequim, WA 98382, hereinafter referred to as the "Provider."
In consideration of the mutual promises contained in this Agreement, the parties agree
as follows:
1. Scooe of Services
The Provider agrees to perform the following services (the "Services"):
• Protect park patrons and park employees against unruly elements.
• Patrol areas on foot or in a patrol vehicle to promote an orderly and congenial
atmosphere among park visitors and report suspicious activity as necessary by
contacting emergency personnel via 911. (Police, Fire/ EMS)
• Provide security presence and observe public gatherings; identify violators; call for
police and/or emergency personnel if required via 911.
• Patrol municipal park areas and facilities to prevent and discover vandalism, unruly
conduct, loitering, after hours trespassing, and other violations of municipal
ordinances.
• Respond to public or city staff accidents/injuries/complaints and complete all
necessary reports to document the incident.
• Develop and maintain good public relations with the public and law enforcement
officers.
• Inspect and report illegal camp sites on park property.
• Enforce excessive noise compliance during park hours (park shelters, rental
buildings, skate park) and report to emergency personnel violators not complying
with park rules/ regulations.
• Apply conflict resolution skills to de-escalate tense situations diplomatically.
• Roam between the 3 parks for the duration of their daily shift.
• Provide information to, and report to, the Parks Maintenance Manager daily to
report any issues or violations from the night before.
Provider will provide the Services at the following locations:
• Brannan Park
• Game Farm Park
• Les Gove Park (see Service Area Map, `Exhibit A', below)
Provider will provide the following staffing and coverage to perform the Services:
• At minimum, one security officer with appropriate patrol vehicle.
• Patrols begin within 7 days of signed/finalized contract and then go through
October 31, 2025, between the hours of 6:00 PM and 9:00 PM.
• Beginning November 1, 2025, through February 28, 2026, patrols would be
between the hours of 4:00 PM and 7:00 PM (Christmas off).
2. Additional Services
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If additional services with respect to related work are required beyond those specified in
the Scope of Services above and are not included in the compensation listed in this
Agreement, the parties will amend this Agreement prior to the Provider performing any
additional services. The amendment will set for the nature, scope, and payment terms
of the additional services. However, if the time period for the completion of such
services makes execution of an amendment impractical prior to the commencement of
the Provider's performance, the Provider agrees that it will perform such additional
services on the written request of an authorized representative of the City pending
execution of an Amendment subject to the terms and conditions of this Agreement
except where the authorization provides to the contrary. The invoice procedure for any
such additional services will be as described in Section 4 of this Agreement.
3. Provider's Representations & Qualifications
The Provider represents and warrants that it has all necessary licenses and certifications
to perform the services provided for in the Agreement and is qualified to perform those
services. Provider represents that the person signing this Agreement on behalf of
Provider has all requisite authority to bind Provider to the terms and conditions of this
Agreement.
4. Compensation
As compensation for the Provider's performance of the Services provided for in this
Agreement, the City will pay the Provider the fees and costs specified in 'Exhibit B'.
These payments will be full compensation for work performed or services rendered and
for all labor, materials, supplies, equipment, overhead, profit, and incidentals necessary
to complete the work.
The Provider will submit monthly invoices or statements to the City detailing the time
spent on tasks included in the scope of work, and the City upon acceptance of the invoice
or statement will process the invoice or statement in the next billing/claim cycle, and will
remit payment to the Provider, subject to any conditions or provisions in this Agreement
or Amendment. The Agreement name must appear on all invoices submitted. Copies
of original supporting documents will be supplied to the City upon request.
The not-to-exceed amount for this Agreement is$46,725. The Provider will not undertake
any work or otherwise financially obligate the City in excess of this amount without the
City's prior written authorization. City payments to the Provider after the current year
are contingent on available funds.
5. Time for Performance, Term, and Termination of Agreement
The Provider will not begin any work under this Agreement until authorized in writing by
the City. The term of this Agreement commences on the later date of the Parties' mutual
execution of this Agreement, as reflected on the signature page. The Provider will
perform the Services in accordance with the direction and scheduling provided in this
Agreement and the attached exhibits, unless otherwise agreed to in writing by the
Parties.
Termination for cause. Either party may terminate this Agreement upon written notice
to the other party if the other party fails substantially to perform in accordance with the
terms of this Agreement through no fault of the party terminating the Agreement. The
notice will identify the reason(s) for termination and specify the effective date of
termination. In the event of a default by Provider, City may suspend all payments
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otherwise due to Provider and the City will have no further obligations to Provider.
Termination for Convenience. The City may terminate this Agreement for
convenience upon not less than seven (7) days' written notice to the Provider, which
shall contain the effective date of termination. If this Agreement is terminated through
no fault of the Provider, the City will compensate Provider for Services performed up to
the termination date in accordance with the rate of compensation provided in `Exhibit B'.
This compensation shall fully satisfy the City's obligations and liabilities owed the
Provider under the Agreement, and will discharge the City from any further obligations
and liabilities to the Provider(including any Provider claims of anticipated profits or other
consequential damages resulting from the termination).
Upon receipt of any termination notice, the Provider will promptly discontinue all services
affected and deliver to the City all data, drawings, specifications, reports, summaries,
and such other information and materials as the provider may have accumulated,
prepared, or obtained in performing this Agreement, whether fully or partially completed.
All rights and remedies provided in this Section are not exclusive of any other rights or
remedies that may be available to the City, whether provided by Law, equity, in any
other agreement between the parties or otherwise.
6. Ownership and Use of Documents
All documents, reports, memoranda, diagrams, sketches, plans, surveys, design
calculations, working drawings and any other materials created or otherwise prepared
by the Provider as part of his performance of this Agreement will be owned by and
become the property of the City, may be used by the City for any purpose beneficial to
the City, and are subject to the requirement of the Public Records Act, 42.56 RCW. The
Provider acknowledges that the Agreement, and documents provided in connection with
this Agreement, become a public record and may be subject to inspection and copying,
unless the information is declared by law to be confidential or is otherwise exempted
from public records disclosure requirements. The Provider agrees to give its fullest
assistance to the City in identifying, locating, and copying any records in the Provider's
possession that are responsive, as determined by the City in its sole discretion, to a
Public Records Act request received by the City.
7. Records Inspection and Audit
All compensation payments will be subject to the adjustments for any amounts found
upon audit or otherwise to have been improperly invoiced, and all records and books of
accounts pertaining to any work performed under this Agreement will be subject to
inspection and audit by the City for a period of up to three (3) years from the final
payment for work performed under this Agreement. If any litigation, claim, dispute, or
audit is initiated before the expiration of the three (3) pear period, all records and books
of account pertaining to any work performed under this Agreement will be retained until
all litigation, claims, disputes, or audit are finally resolved.
8. Continuation of Performance
In the event that any dispute or conflict arises between the Parties while this Agreement
is in effect, the Provider agrees that, notwithstanding such dispute or conflict, the
Provider shall continue to make a good faith effort to cooperate and continue work
toward successful completion of delivery of services and responsibilities.
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9. Independent Contractor
The Provider will perform the Services as an independent contractor and will not be
deemed, by virtue of this Agreement and performance of its provisions, to have entered
into any partnership, joint venture, employment or other relationship with the City.
Nothing in this Agreement creates any contractual relationship between the Provider's
employee, agent, or subcontractor and the City.
10. Administration of Aareement
This Agreement shall be administered by on behalf of the Provider, and by the Mayor of
the City, or designee, on behalf of the City. Any written notices required by the terms of
this Agreement shall be served on or mailed to the following addresses:
City of Auburn Security Services Northwest. Inc.
Edward Grub Joe D'Amico
Facilities Manager President
25 W Main St 250 Center Park Way,
Auburn, WA 98001 Sequim, WA 98382-3463
11. Notices
All notices or communications permitted or required to be given under this
Agreement will be in writing and will be deemed to have been duly given if delivered
in person or sent by regular mail, postage prepaid, [by certified mail, return receipt
requested,] and addressed, if to a party of this Agreement, to the address for the
party set forth above. If addressed to a non-party, the notice will be sent, in the
foregoing manner, to the address designated by a party to this Agreement.
Either party may change its address by giving notice in writing to the other party.
12. Insurance
The Provider shall, at its sole expense, procure and maintain for the duration of this
Agreement and 30 days thereafter, insurance against claims for injuries to persons
or damage to property which may arise from or in connection with the performance
of the work hereunder by the Provider, or the Provider's agents, representatives,
employees, or subcontractors.
Provider's maintenance of insurance as required by the Agreement shall not be
construed to limit the liability of the Provider to the coverage provided by such
insurance, or otherwise limit the City's recourse to any remedy available at law or in
equity.
12.1 The Service Provider shall obtain insurance of the types described below:
12.1.1 Automobile Liability insurance, covering all owned, non-owned, hired
and leased vehicles. Coverage shall be written on Insurance Services Office
(ISO) form CA 00 01 or a substitute form providing equivalent liability
coverage. Provider shall maintain automobile insurance with minimum
combined single limit for bodily injury and property damage of$1,000,000 per
accident.
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12.1.2 Commercial General Liability insurance shall be written on ISO
occurrence form CG 00 01 and shall cover liability arising from premises,
operations, independent contractors, products-completed operations, stop
gap liability, personal injury and advertising injury, and liability assumed
under an insured contract. The Commercial General Liability insurance shall
be endorsed to provide a per project aggregate limit using ISO form CG 25
03 05 09 or equivalent endorsement. There shall be no exclusion for liability
arising from explosion, collapse or underground property damage. The City
shall be named as an insured under the Provider's Commercial General
Liability insurance policy with respect to the work performed for the City using
ISO Additional Insured endorsement CG 20 10 10 01 and Additional Insured-
Completed Operations endorsement CG 20 37 10 01 or substitute
endorsements providing equivalent coverage. Commercial General Liability
insurance shall be written with limits no less than $2,000,000 each
occurrence, $2,000,000 general aggregate, and a $2,000,000 products-
completed operations aggregate limit.
12.1.3 Worker's Compensation coverage as required by the Industrial
Insurance laws of the State of Washington.
12.2 The insurance policies are to contain, or be endorsed to contain, the following
provisions for Automobile Liability and Commercial General Liability insurance:
12.2.1 The Provider's insurance coverage shall be primary insurance as
respects the City. Any insurance, self-insurance, or insurance pool coverage
maintained by the City shall be excess of the Provider's insurance and shall
not contribute with it.
12.2.2 The Provider shall provide the Public Entity and all Additional Insureds
for this work with written notice of any policy cancellation within two business
days of their receipt of such notice.
12.3 Insurance is to be placed with an authorized insurer in Washington State. The
insurer must have a current A.M. Best rating of not less than A:VII.
12.4 Provider shall furnish the City with certificates of insurance and a copy of the
amendatory endorsements, including but not necessarily limited to the additional
insured endorsement, evidencing the insurance requirements of the Provider before
commencement of the work. The City reserves the right to require that complete,
certified copies of all required insurance policies be submitted to the City at any time.
The City will pay no process payments under Section 4 until the Provider has fully
complied with this section.
If the Contractor maintains higher insurance limits than the minimums shown above,
the Public Entity shall be insured for the full available limits of Commercial General
and Excess or Umbrella liability maintained by the Contractor, irrespective of
whether such limits maintained by the Contractor are greater than those required by
this contract or whether any certificate of insurance furnished to the Public Entity
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evidences limits of liability lower than those maintained by the Contractor.
12.5 Failure on the part of the Contractor to maintain the insurance as required shall
constitute a material breach of contract, upon which the Public Entity may, after
giving five business days' notice to the Contractor to correct the breach, immediately
terminate the contract or, at its discretion, procure or renew such insurance and pay
any and all premiums in connection therewith, with any sums so expended to be
repaid to the Public Entity on demand, or at the sole discretion of the Public Entity,
offset against funds due the Contractor from the Public Entity.
13. Indemnification/Hold Harmless
The Provider shall defend, indemnify and hold the City and its officers, officials,
employees, and volunteers harmless from any and all claims, injuries, damages,
losses, or suits of every kind, including attorney fees and litigation expenses, arising
out of or resulting from the acts, errors, or omissions of the Provider, its employees,
agents, representatives, or subcontractors, including employees, agents, or
representatives of its subcontractors, made in connection with the performance of
this Agreement, or arising out of workers' compensation, unemployment
compensation, or unemployment disability compensation claims, and except for
injuries and damages caused by the sole negligence of the City.
Should a court of competent jurisdiction determine that this Agreement is subject to
RCW 4.24.115, then, in the event of liability for damages arising out of bodily injury
to persons or damages to property caused by or resulting from the concurrent
negligence of the Provider and the City, its officers, officials, employees, and
volunteers, the Provider's liability hereunder shall be only to the extent of the
Provider's negligence. It is further specifically and expressly understood that the
indemnification provided herein constitutes the Provider's waiver of immunity under
Industrial Insurance, Title 51 RCW, solely for the purposes of this indemnification.
This waiver has been mutually negotiated by the parties. The provisions of this
section shall survive the expiration or termination of this Agreement.
14. Assianment
Neither party to this Agreement shall assign any right or obligation hereunder in
whole or in part, without the prior written consent of the other party hereto. No
assignment or transfer of any interest under this Agreement shall be deemed to
release the assignor from any liability or obligation under this Agreement, or to
cause any such liability or obligation to be reduced to a secondary liability or
obligation.
15. Nondiscrimination
The Provider may not discriminate regarding any services or activities to which this
Agreement may apply directly or through contractual, hiring, or other arrangements
on the grounds of race, color, creed, religion, national origin, sex, age, or where
there is the presence of any sensory, mental or physical handicap.
16. Amendment. Modification or Waiver
No amendment, modification, or waiver of any condition, provision, or term of this
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Agreement will be valid or of any effect unless made in writing, signed by the party or
parties to be bound, or the party's or parties' duly authorized representative(s) and
specifying with particularity the nature and extent of such amendment, modification
or waiver. Any waiver, approval or acceptance, or payment by any party will not
affect or impair that party's rights arising from any default by the other party.
17. Parties in Interest
This Agreement shall be binding upon, and the benefits and obligations provided for
herein shall inure to and bind, the Parties hereto and their respective successors
and assigns, provided that this section shall not be deemed to permit any transfer
or assignment otherwise prohibited by this Agreement. This Agreement is for the
exclusive benefit of the Parties hereto and it does not create a contractual
relationship with or exist for the benefit of any third party, including contractors, sub-
contractors and their sureties.
18. Force Maieure
Any delay in the performance of any obligation under this Agreement shall be
excused, if and so long as the performance of the obligation is prevented, delayed
or otherwise hindered by any act not within the control of a party such as fire,
cyber/ransomware attack, earthquake, flood, explosion, actions of the elements,
riots, mob violence, strikes, pandemic, lockouts, and emergency orders of the state
or federal government.
19. Applicable Law
This Agreement and the rights of the parties will be governed by with the laws,
regulations, and ordinances of the City, of the State of Washington, and King
County. Venue for any action involving this agreement will be in the county in which
the property or project is located, and if not site specific, then in King County. It is agreed
that any applicable statute of limitation will commence no later than the substantial
completion by the Provider of the Services.
20. Captions. Headinas and Titles
All captions, headings or titles in the paragraphs or sections of this Agreement are
inserted for convenience of reference only and will not constitute a part of this
Agreement or act as a limitation of the scope of the particular paragraph or sections
to which they apply. Where appropriate, the singular will include the plural and vice
versa and masculine, feminine and neuter expressions will be interchangeable.
Interpretation or construction of this Agreement will not be affected by any
determination as to who is the drafter of this Agreement, this Agreement having
been drafted by mutual agreement of the parties.
21. Severable Provisions
Each provision of this Agreement is intended to be severable. If any provision is illegal
or invalid for any reason, such illegality or invalidity will not affect the validity of the
remaining provisions.
22. Entire Aareement
This Agreement together with any subsequent amendments or addendums contains the
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entire understanding of the parties in respect to the transactions contemplated and
supersedes all prior representations, agreements and understandings between the
parties, either oral or written. No other understandings, oral or otherwise, regarding this
Agreement shall bind any party.
23. Non-Availability of Funds
Every obligation of the City under this Agreement is conditioned upon the availability of
funds appropriated or allocated for the performance of such obligation; and if funds are
not allocated and available for the continuance of this Agreement, then this Agreement
may be terminated by the City at the end of the period for which funds are available,
without the seven (7) days' notice provided by Section 5. No liability will accrue to the
City in the event this provision is exercised, and the City will not be obligated or liable for
any future payments or damages as a result of termination under this Section.
24. Counterparts
This Agreement may be executed in multiple counterparts, each of which will be one
and the same Agreement and will become effective when one or more counterparts
have been signed by each of the parties and delivered to the other party.
IN WITNESS WHEREOF,the parties hereto have caused this Agreement to be
executed effective the day and year first set forth above.
COMPANY: PROVIDER:
City of Auburn Security Services Northwest. Inc.
rei by:
By: By: Da-y9Q:;
`FLUVZHbUI/tU4 erwawraarr
Name: Nancy Backus Name: Joe D'Amico
Title: Mayor Title: President
Date: 8/18/2025 Date: 8/12/2025
Approved as to Legal Form:
(—Signed by.
QSO-N MQ(,fN
Jason'Wf ren, City Attorney
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EXHIBIT A
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EXHIBIT B
' SECURITY
+ errs; osee
NORTHWEST INC.
250 Center Park Way
Sequim WA 98382
1-800-859-3463 Sewcaf. Weaci Came - ,g444—ateris—ea&aa a - ?leuada
June 24,2025
City of Auburn Parks
C/O Stephanie Coleman
Parks Maintenance Manager
sacolemaneauburnwa.aov
cc:taoukaauburnwa.aov
RE: Proposal—Parks Security Services
Dear Members of the Board,
Security Services Northwest, Inc. would like to express our interest in submitting a bid for the
provision of unarmed Patrol Officer(s)with vehicle patrol services at the City of Auburn Parks: Les
Gove Park, Brannan Park and Game Farm Park.We are excited about the opportunity to contribute
to the safety and security of these vital community institutions.
Security Services Northwest, Inc. is a leading provider of security services, with a proven track record
of delivering high-quality, reliable, and professional security solutions. Our team of highly trained and
certified security personnel is committed to ensuring the safety of all courthouse personnel,visitors,
and assets. We understand the unique security challenges faced by courthouses and are confident in
our ability to meet and exceed the requirements outlined in your Request for Bids.
In our bid submission,you will find detailed information about our qualifications,experience, and the
specific services we propose to provide. Key highlights include:
• Licensed and Certified:We hold all necessary licenses and certifications required by state
and local regulations.
• Trained Personnel: Our security personnel undergo rigorous training in security guard and
firearms proficiency, emergency response,conflict resolution, and first aid/CPR.
• Thorough Background Checks: We conduct comprehensive background checks on all our
security personnel.
• Adequate Insurance Coverage:We maintain liability insurance to indemnify the City of
Auburn against any unforeseen incidents.
1
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Our proposed services align with the scope of work specified in your RFP, including access control,
surveillance,emergency response, patrols, public screening, report generation, and collaboration with
local law enforcement and emergency services.We are committed to providing seamless integration
of our security protocols with the existing systems at the courthouse and juvenile center.
We are confident that our experience, expertise, and dedication to excellence make us an ideal
partner for the City of Auburn.We look forward to the opportunity to discuss our proposal further and
answer any questions you may have.
Thank you for considering Security Services Northwest, Inc. for this important contract.We are eager
to contribute to the safety and security of the City of Auburn community.
Please feel free to contact me directly with any questions.
Respectfully,
Joe D'Amico, President
Security Services Northwest, Inc.
ioe(c�ssnwha.com
360-821-9001
Enclosure: Bid Proposal—Security services for the City of Auburn Parks: Les Gove Park, Brannan
Park and Game Farm Park
2
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• Security Services Northwest, Inc.
SECURITY 250 Center Park Way,Seq(360)808-1-1ui382
6080329
t rn1//Ar[` contracting@ssnwhq.com
• --_5_ = www.ssnwhq.com
NORTHWEST,INC. SERVING THE WEST COAST,ALASKA, and NEVADA
Proposal for City of Auburn Parks
1. COMPANY BACKGROUND
Since 1977, Security Services Northwest Inc. has a longstanding history of providing
comprehensive security solutions across Washington State, specializing in public
administration and community-focused environments. Our mission is to enhance safety,deter
criminal activity, and foster welcoming atmospheres in public spaces through professional,
proactive security services. Structured as a Washington-based corporation,our organizational
framework supports scalable operations tailored to the diverse needs of municipal and state
clients.
Our core service offerings include, but are not limited to:
• Foot and vehicle patrols tailored to park environments and public spaces
• Security office establishment and management at assigned sites
• Incident response and reporting, including coordination with emergency services
• Community engagement and conflict resolution initiatives
• Monitoring and enforcement of municipal ordinances and park regulations
• Specialized patrols addressing illegal camping, noise violations, and public
disturbances
Our staffing model emphasizes a balance of experienced full-time officers, cross-trained part-
time staff,and reserve personnel to maintain uninterrupted coverage.All officers undergo
rigorous training aligned with state licensing requirements and continuous professional
development.The management structure is hierarchical yet agile,featuring on-site supervisors
supported by regional operations managers and a centralized dispatch team.This
arrangement facilitates clear communication channels and swift decision-making to adapt to
evolving site conditions.
• 24/7 in-house dispatch and scheduling center staffed by trained coordinators
• Dedicated site supervisors with direct oversight of daily operations
• Regional management teams providing quality assurance and client liaison functions
• Integrated reporting systems enabling real-time status updates and incident
documentation
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Security Services Northwest Inc. is committed to maintaining exemplary community relations
by prioritizing respectful public interactions and fostering partnerships with local law
enforcement agencies. Our approach reflects a strong adherence to nondiscrimination policies
and full compliance with the Americans with Disabilities Act(ADA).We ensure that all
personnel are trained and equipped to support accessibility and inclusivity across all sites,
promoting equitable service delivery to diverse populations.
Through ongoing collaboration with state agencies,we have developed a nuanced
understanding of RCW and ADA requirements, enabling us to implement security protocols
that align with legal standards and community expectations. Our company culture embraces
diversity and inclusion,which is reflected in our recruitment, training, and operational
practices.
This combination of extensive experience,operational capacity,and community-centered
values positions Security Services Northwest Inc. as a leading partner for the City of Auburn's
Park Security Services.We are prepared to deliver reliable, responsive, and professional
security patrols that enhance safety and contribute positively to the park visitor experience.
2. RELEVANT EXPERIENCE
Security Services Northwest Inc. brings extensive experience managing complex, multi-site
security operations in public administration and community-focused environments that closely
align with the City of Auburn's Park Security Services scope. Our three flagship projects
exemplify capabilities in providing vigilant patrol, rapid incident response, conflict de-
escalation, and comprehensive reporting in challenging settings.
1. WashinAton State Deoartmept of Children.Youth and Families(DCYF1 contract,
initiated in 2022 and ongoing, is one of our largest and most dynamic engagements.We
provide over 7,500 hours of security services monthly across multiple DCYF community
offices and two juvenile rehabilitation centers—Echo Glen Children's Center and
Green Hill School.These facilities require 24/7 entrance and perimeter security
supported by ATV perimeter patrols and remote sensor monitoring technology to detect
unauthorized access or unusual activity promptly. Officers are rigorously screened and
trained to operate in this high-risk environment, managing volatile youth populations
while maintaining safety and order. Our collaboration with DCYF leadership ensures
evolving security protocols are swiftly integrated.
Key services and outcomes for DCYF include:
• Continuous 24/7 security coverage for entrances and perimeters.
• Use of all-terrain vehicles for rapid patrol responses across expansive grounds.
• Integration of remote sensor technology for early detection of breaches.
• Close coordination with facility staff and law enforcement for incident escalation.
• Rigorous officer screening and specialized training to handle volatile
populations.
• Proven adaptability to rapidly changing security requirements.
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2. King County contract,active since 2020, encompasses over 7,000 hours per month
across diverse sites including homeless shelters, emergency supportive housing, transit
transfer stations, and wastewater treatment plants.This multi-faceted assignment
demands both unarmed and armed patrol services tailored to the specific risks and
community dynamics of each location. For example, in the Facilities Management
Division's emergency housing sites, officers engage regularly with unhoused residents,
applying advanced de-escalation techniques and conflict resolution to maintain safety
and dignity. Since 2023,we have expanded services to King County Metro Transit,
providing patrols at six transit transfer stations and deploying six live monitoring camera
towers to enhance situational awareness and deter criminal activity. In wastewater
treatment facilities,officers conduct entrance screening and patrols to protect critical
infrastructure. Notably,our team responded to Washington State's first confirmed
COVID-19 case in 2020 by providing after-hours security for Public Health facilities.
Key services and outcomes for King County include:
• Mixed armed/unarmed patrol operations adapted to site-specific risk profiles.
• Community engagement and de-escalation in high-traffic, vulnerable areas.
• Installation and live monitoring of security camera towers at transit hubs.
• Access control and protection of critical infrastructure at wastewater treatment
plants.
• Rapid response to emergent public health security needs.
3. Washington State DepArtment of Transportation(WSDOT)contract, initiated in
2022, provides statewide security services with a focus on both ferry terminals and
interstate property patrol. Our primary responsibilities include passenger terminal and
gate security at Seattle's main ferry terminal (Coleman Dock)and support at the Eagle
Harbor maintenance facility. Officers manage pedestrian flow, enforce access
restrictions, and support law enforcement in maintaining order.We also patrol Interstate
90 properties near Spokane to identify and mitigate illegal camping and trespassing,
contributing to public safety and infrastructure preservation.This contract demonstrates
our ability to scale security services from fixed facility control to mobile patrols over
large geographic areas.
Key services and outcomes for WSDOT include:
• Passenger flow management and gate security at major ferry terminals.
• Enforcement of trespassing and illegal camping regulations on interstate
properties.
• Coordination with law enforcement and transportation staff for incident
management.
• Mobile patrols covering extensive areas with detailed reporting.
• Support for evolving security needs at transportation hubs.
Across these three flagship projects,the company has demonstrated:
• The ability to manage large-scale, multi-site security operations with over 22,000
combined monthly service hours.
• Expertise in high-risk environments requiring specialized training and rapid adaptability.
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• Strong partnerships with state agencies to enhance security protocols and
community relations.
• Integration of technology such as remote sensors and live camera monitoring to
augment physical patrols.
• Effective incident reporting and coordination with emergency services.
These projects reflect our capacity to successfully deliver the services outlined in the Auburn
Parks RFP,especially in providing consistent patrol presence, managing public safety in
mixed-use outdoor and indoor environments, and maintaining strong communications with
client management and law enforcement.The experience gained at juvenile rehabilitation
centers,transit stations, and ferry terminals equips our officers with the skills necessary to
enforce park regulations, address illegal camping, engage peacefully with the public, and de-
escalate conflict situations diplomatically.
Our proven track record in these high-profile contracts provides a solid foundation for meeting
the City of Auburn's needs in protecting park patrons and staff,deterring criminal activity, and
fostering a welcoming community environment.We bring a scalable staffing model, advanced
patrol methodologies,and a commitment to transparent reporting that collectively ensure
consistent service quality across all three Auburn parks.
3. TRAINING PROGRAM/CERTIFICATIONS
Security Services Northwest Inc. provides a comprehensive training program designed to ensure
that all patrol officers assigned to the City of Auburn Parks are exceptionally prepared to meet
the challenges of park security. Every officer must complete a mandatory 40-hour foundational
security academy before deployment.This intensive program exceeds the minimum state
training requirements as stipulated by RCW 18.170 and WAC 308-18, covering a broad
spectrum of essential security skills and knowledge areas tailored to the unique demands of
public space security. This academy covers many additional topics not required by the State but
that are important to Purchasers(De-escalation, CPR, cultural awareness, bias training, etc.).
Armed Officers complete an additional 8 hours of training, including a written exam and live
weapons qualification.They must also re-qualify with their duty weapon annually.
4. LICENSING
Security Services Northwest Inc. possesses all the required licenses and certifications to operate
in the state of Washington.All relevant documentation is attached to the end of this proposal.
5. PROPOSED STAFFING PLAN
Security Services Northwest Inc. proposes a comprehensive staffing plan designed to
consistently meet the City of Auburn's Park Security Services requirements throughout the
contract period. The staffing model is built on a foundation of reliable,flexible personnel
deployment combined with robust in-house scheduling and dispatch capabilities, ensuring
seamless coverage for all patrol shifts. Our approach guarantees that patrols between 6:00 PM
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and 9:00 PM (June through October)and 4:00 PM to 7:00 PM (November through February)are
fully staffed every day except Christmas, in strict compliance with the RFP.
To fulfill the City's needs,we will deploy a dedicated team of full-time officers who are assigned
primarily to Auburn parks patrols.These full-time staff officers provide consistent presence and
develop familiarity with the three park locations: Les Gove Park, Brannan Park,and Game Farm
Park. Complementing full-time assignments, part-time officers and a pool of cross-trained
reserve personnel will be utilized to cover fluctuations in shift demands and ensure rapid
substitution in cases of planned or unexpected absences. Dedicated Patrol Officers will be
assigned upon notice of award.
1. Recrujtigp and Hiring: SSNW recruits Officers for new accounts first from its existing
pool of officers. Once that pool is exhausted, HR looks at new applicants. On notice to
proceed or intent to award, SSNW will publish position advertisements and actively
market open positions.
2. Developing Shift Schedules:All shift schedules for base hours will be pre-build and
refined in our scheduling system. HR and our management team will review all
schedules for accuracy,feasibility, and acceptability.
3. Post Orders Development:Auburn Parks scope of work descriptions will be built into
Post Orders. SSNW Post Orders will never be"less restrictive"than Auburn Parks
requirements.All Post Orders will be submitted to Auburn Parks in advance for review
and mutual approval.
6. INCIDENT REPORT I PATROL
SSNW utilizes GPS-enabled and app-based platforms to efficiently manage shift scheduling,
time tracking, post verification, and report generation.All reporting will be conducted through the
TrackTik system,tailored to meet Auburn Parks specific requirements.This includes
comprehensive daily activity logs, monthly summaries with invoicing details, and annual site
assessment reports. Our technology also features electronic guard tour verification systems,
which can be implemented for this contract based on Auburn Parks preferences to enhance
transparency and support coordination with law enforcement agencies.
(See attached redacted Incident Report/Patrol Report samples)
® TRACK TIK
Optimu
When I Work TrackTik Optimus Vehicle Tracking_
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- Used for all scheduling -Mobile security guard -Vehicle tracking system.
and timecard recording. app. -Installed on all SSNW
-GPS enabled. -GPS,geofence, and QR vehicles.
- Used as the official code capable. -GPS and geofence
system of record for billing. -Used for shift reports, capable.
incident reports, and site -Can be used for
QR code guard tour situational awareness,
checkpoints. patrol route monitoring, and
-Automated report routing patrol check validation.
through supervisor to
client.
7. REFERENCES
1. King County Facilities and Metro
Address:401 Fifth Ave. Suite 900
City: Seattle State:WA Zip: 98104
Name of contact person: Gloria Fontenot
Phone number: 206-477-4267 gfontenot@kingcounty.gov
Number of years your organization has served this client: 5 years.
SSNW has been providing comprehensive security services to King County Facilities
and Metro since 2020. Our services encompass a wide range of critical security needs,
including the protection of 12 hotel sites under the County's Health through Housing
initiative,ensuring the safety of residents in these transformed public housing units.
Additionally,we conduct security patrols for King County's water treatment plants,
safeguarding these vital infrastructure sites from unauthorized access and potential
threats. Furthermore, SSNW is responsible for the security of five main transit stations,
offering armed patrols,surveillance,and emergency response to create a secure
environment for commuters and staff.
2. Washington State Department of Transportation (WASDOT)
Address: 15700 Dayton Ave N
City: Shoreline State:WA Zip: 98133
Name of contact person: Jeffrey LaMont
Phone number:425-414-1353 LamontJe@wsdot.wa.gov
Number of years your organization has served this client: 3 years.
SSNW has been a trusted security partner for the Washington State Department of
Transportation(WSDOT)since 2022. Our services encompass comprehensive
government facility security and patrol across the state, ensuring the safety and
protection of WSDOT's critical infrastructure and personnel.We have the privilege of
collaborating with WSDOT and its Ferries Division, providing specialized security
solutions tailored to the unique needs of their operations.
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I
3. Washington Department of Children,Youth and Family Services
Address: 100 W Harrison St Suite S200
City: Seattle State:WA Zip: 98119
Name of contact person: John Jewell
Phone number:425-583-0263 jewell.john@dcyf.wa.gov
Number of years your organization has served this client: 3 years.
SSNW has been a dedicated security partner for the Washington Department of
Children, Youth and Family Services(DCYF)since 2022. Our services are focused on
providing protective security for displaced children, including the security of juvenile
detention center and safe houses/hotels.This work requires a unique set of skills,
including high levels of interpersonal communication and de-escalation techniques,
which are not typically found in routine security patrols. Over the past two years,we
have supported DCYF in various specialized missions,ensuring the safety and well-
being of some of the most vulnerable individuals in our community.
8. PRICING
The following rates are all-inclusive. The patrols will be charged according to the hourly rate
based on the amount of time spent at the patrol stops each night. Invoices will be issued on a
weekly basis.
RATE TYPE I STANDARD HOURLY RATE OT/HOLIDAY HOURLY RATE
Unarmed Officer+Vehicle I $70/hour $105/hour
9. CONTACTS
For any inquiries or to request additional information, please contact:
Joe D'Amico
President, SSNW
Joe aessnwha.com
360-821-9001
Ken Bearly
Business Development Manager, SSNW
Ken anssnwha.com
360-808-1329
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Security Services NW,Inc.
250 Center Park Way
Sequim Washington 98382 4 , SECURITY
United States of America(the) SERVICES
NORTHWEST.INC.
Report# 125100
Report Date 01/09/2025
Seattle Washington 98104
Report Time 22:07
United States of America(the)
Created By
Position
Information
Date and Time of Incident 01/09/2025 21:57
Incident Category Emergency-Medical
Incident Location
Site Location(If Applicable)
Name of Supervisor Notified
Name of Client Notified(If Applicable) N/A
Police Involvment Law Enforcement Not Needed
Medical Services involvement First Aid Administered/EMS Called
EMS/Law Enforcement Departments Involved Seattle Fire Department/AMR
Case Number(Put N/A for No Case Number) N/A
Witness Information-
Suspect information Black,male,multicolored sweat pants,blue puffy coat,off-white hoo0ie
On 1/9/25,I,SO ,was assigned to site security at between the hours of
1400-2200.
At approximately 1836,my partner,SO and I responded to a black man face down on the
ground by the southern bathrooms.I spo e o e su ect,asking him to get up while I put on gloves.I told
the subject I was going to touch him twice.I gently shook the subjects shoulder.The subject was
unresponsive.I told the subject I was going to roll him over.I attempted to roll him over,but his body was
stiff.I asked SO to assist me in roiling him over.
At approximately 1837, employee called 911.SO and I got the subject on his
back.The subject was s and unresponsive, u reathing with a pu se. a subject had blood and saliva
coming from his mouth.
At approximately 1839.I administered one dose of narcan.The subject opened his eyes but was verbally
Incident Narrative unresponsive.I got the subject sitting up and attempted to keep the subject awake until the fire department
medics arrived.
At approximately 1845. arrived on site.The■employees and I updated
■Supervisor
At approximately 1850,the Seattle Fire Department Medics arrived on site and took over.
At approximately 1855,AMR EMTs arrived on site.They loaded the subject on the gurney.
At approximately 1859,AMR Medics and Seattle Fire Department departed the Lobby.
At approximately 1905.AMR vehicle departed,taking the subject with them to Hospital.
In conclusion,we talked to a patron after the incident.No one observed him fall Out of his chair onto the
ground.The Fire Department said he bit his tongue during the incident.The subject was nonverbal the
entire incident.I have nothing further to report at this time.
.411 11.4
Injuries Reported
Description of Injuries The subject bit his tongue.
Consolidated Report#125100 Incident Report Approved by 1%3
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Consolidated Report#125100 incident Report Approved by 2/3
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Consolidated Report#125100 Incident Report Approved by 3/3
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Ull
King County
4 May 2022
To whom it may concern,
King County Security Management Services fully endorses Security Services Northwest as a premier
security provider in the Pacific Northwest.
We have hired Security Services Northwest to secure multiple sites over the past two years.Their
service has always been top-tier,and we have been impressed with the professionalism and
responsiveness of the officers and supervisors assigned to our properties and buildings.The company is
organized and maintains excellent communication with its clients,ensuring that security is adapted to
each unique request.
If you have any questions,please don't hesitate to contact me.
Very Respectfully,
Gloria Fontenot
Security Supervisor III
Security Management Section of King County
206-477-4267(C)206-503-1505
gfontenotnkingcountv.¢ov
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Washington State WSDOT Ferries Division(WSF)
Wi
ar De tment of Transportation 2901 3rd Avenue,Ste.500
p Seattle,WA 98121-3014
206-515-3400
TrY:1-800-833-6388
www.wsdot.wa.gov/ferries
September 18,2024
To Whom it May Concern:
My name is Jeff LaMont,and I am a Regional Terminal Operations Manager for Washington State Ferries.
I am writing this letter on behalf of Security Services NW(SSNW).For the last 2 years,SSNW has been the
sole provider of on-site security,24/7,at WSF's Colman Dock facility in Downtown Seattle.
In 2022,WSF opened a state-of-the-art transportation facility,Colman Dock.Due to budget cuts in the
Washington State Patrol,the organization was faced with a new facility servicing the traveling public,but
no security resources.As WSF prioritizes concerned about public and employee safety,we began
searching for a security vendor who would provide service to the standard we expected,ensuring a
secure operation within our newest and most traveled major transportation facility.SSNW responded
promptly,exceeding our standards and a fostering a strong partnership between WSF and SSNW.
From the start as Colman Dock's sole provider of on-site security,SSNW has not only provided an
unmatched quality of service,but also a sound and ethical business partnership,reassuring for both WSF
and the public.Since bringing on SSNW to ensure security at Colman Dock,incidents regarding vandalism,
drug use,and other illegal activity have dropped significantly.We can confidently say this is due to their
presence and proactive patrolling.WSF has received many positive customer and employee comments
stating that Colman Dock is a safe,secure facility.In addition to their outstanding service,SSNW is
efficient with communication,feedback and solutions.The officers they employ are professional and
partner effectively with WSF Terminal Supervisors as issue arises.
On a more personal note,I have spent majority of my interactions with Matt Smiley,a manger with
SSNW.He is attentive to our needs and checks in with me regularly to ensure that expectations are being
met.
With their unmatched professionalism,and proven high quality of service,I confidently assert SSNW is
the leading security vendor in the Pacific Northwest.I am grateful to work with them,and hope for a
continued partnership in the future for any security needs at WSF.
Please do not hesitate to reach out to me at Jeffrey.LaMont@wsdot.wa.gov should you have further
questions.
Thank you,
Jeff LaMont
Regional Terminal Operations Manager
Washington State Ferries
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{
STATE OF WASHINGTON
DEPARTMENT OF CHILDREN,YOUTH,AND FAMILIES
1500 Jefferson Street,SE•P.O.Box 40975•Olympia WA 98504-0975
09/17/2024
Department of Enterprise Services
C/O Chelsea Clark
PO Box 41411
Olympia WA 98504-1411
chelsea.clarkla.des.wa.eov
Dear Ms.Chelsea Clark,
I am writing on behalf of the Department of Children,Youth,and Families,Juvenile
Rehabilitation(DCYF/JR)in reference to Security Services NW(SSNW).
On Memorial Day weekend in 2023,DCYF required emergency security services at one of our
secure facilities.Despite reaching out to all the security vendors on the Department of Enterprise
Services(DES)state contract,I was only able to speak to two or three vendors,and only one
immediately responded and addressed my urgent need.Mr.Joe D'Amico,President of Security
Services Northwest(SSNW)personally took my call and worked closely with me throughout the
weekend to identify services and supports for our critical need.Since then,SSNW has continued
to provide essential services to DCYF/Juvenile Rehabilitation.We expanded in April 2024 to an
additional secure facility.In addition,our DCYF partners in child welfare also rely on SSNW in
other office locations throughout the State of Washington and have often expressed their
appreciation for their services.
SSNW's employees and services have consistently exceeded our expectations,playing a vital
role in maintaining safety and security at our facilities during a time of transition at both secure
facilities.They constantly go above and beyond to achieve a high standard of excellence in their
work,in all positions of the organization.We repeatedly hear"I love the SSNW staff'and when
we interact with them in our facilities,they are engaging,polite,professional,and highly
competent.SSNW leaders also strive to constantly improve their services and find ways to better
meet our needs,including how they train their staff to meet the unique needs of our population.
In any large,complex operation with many people,as in a 24/7 facility,there will always be
aspects of the work that don't pan out the way you intend.The contractor relationship with
SSNW is so positive that we can have difficult conversations about the things that aren't working
—whether things that DCYF is doing or that SSNW is doing—and adjust and find creative
solutions together in a collaborative way.This is an indicator of a high caliber contractor,who
both gives and receives feedback in recognition of the value of the customer—those who we
serve in our programs and the citizens of the state of Washington who we all work for.
We highly recommend that they be given every consideration to become a statewide security
provider.
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Subject
Date
Page 2
Please feel free to contact me if you have any questions or need further information.
Sincerely.
Rebecca H.Kelly
Deputy Assistant Secretary
Juvenile Rehabilitation
By email
cc:Joe D'Amico,President SSNW
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