HomeMy WebLinkAboutInnovative Data Solutions Inc (IDS)p+~,
Service r1,grcement
TNIS C)N-l:.iNE SEitV[CE'`+ AGREE?.MEN`T` (;`AgreexYieilt'') is iziadearid erite:rcd ilito t1ii5
,~..-0 tlciy or_..._._~~~~~~ 2009, h}, a~id betwcen Che C:'ity, o l'Atiiburzi ("C'iCy."), zi
Wasfiititon municipal corporatic7n, aiid liitiovative Dat~ SOlutiOYIs, trlc. a S , torporaiion
(""tDS,.),
L'ror7ision +nf Oti-line. Services
a, Stjbjcct io thc tLrrns atid LontlitiUns set fbrCh in this 11greement, II?S liereby grants to
thc City a liinitict, t1c>n-excltisivc4 non-transferatalv tiGen,L to u;se io II3S 1'uwerDM~
Suit` Softw4Xre ("So1twcire"), wttich coji:;ists of I'c>werC)IMS, F'axverl'est, and
I'c»e;r'i'raining, tor tl7e purpose oI` the City m4titltainir5g it:s I'oiice Departnient
I'olzci~s anci I'rocedur::s ManuaI {"Manual'") i:or acccs4 ix}= its 1'olice C:)1`ficLrs to
coticltict onl"►nc training) and testing. °I"lic Maiiu<iIs anci ali trainir7g 4inc1 tc:sting,
inateriaIs, ctacxipieted tests, atid cathGr ciocutnents and ma~erials reltitcd to the Manuai
arid tlxc C'ity's use «f`tlic Soi`tware arc cunlulativcly referrea to as "C'ity Data.,,
b. 'f`a faciSitate (lie C'ity's use tif'tkie Scjf`twar•i, II)S shall provicic the followang services
(``Se,rvices") tc} the City.
"I'lic Sc}iiware will be i7osttci un IDS's sc:rvers, and the City wiil bt provit9ed
tlae iauiiiber oC passwot•cl-protected acroiuzts ("City Accounts") to acces;; tn
the Software as ar-e sei forth in Sectiori 7ti oC` this Agreeiiieni. °I'ltc C'it}r's
acccss tc) t13e 5oltware stiall be 17}{ nieans of' ati interiic;t wcb pagt. No
Gidditiona1 sofoxaM•e is requiz•ed, or is pr-ovrdeci, 1'c7r izistallatloi7 c,i1 City1
coxnp«tel•s.
ii L"pon retluLst by t1ic C'ity, lDS 41ia11 providc tlie City with ari e1ic:tr•onic copy
c}fthe City .l.)ata, cGirrent thrtaugt3 thc. c;1ate ol t(ic requi.~st.
iii. "I`z°aiiiing and cLrwtoiiier support. IDS wi1l provicie cit ti izii«iriictr7Y aa7 iriitial otie.
11OLtr weh-hased iraining fcar C:.itv oi` Auburn. 1T~S will provici€; i`ree usei•
support via tel~,yphorte. Montiay throtxg~l Fricia}°, 5atai t'S"I" ta ?+pm PS`l" ancl
2417 answerin~,~ service fior cxncrgetycie.s,
iv. 1)ata ltiack up. li7`a whall maintain a t?acl:ula cop;t- ot`the City I)ata, wlliell
sh4ill heti{aciated on a r~'eel:l~° h~isis. -I`liis datri ShnI1 bi: availahle to tlle City at
its re:qUCst.
C, t::xccpt for acc:e5:; by IDS ent~alcayei~s ncces5ar~v !'c~t• tt~e ~t~aiX~tcai~~i~ce ztiicl o~iertitit~n of'
tt~c IC7`~ :~cz~'ers ~and ttYC ~;c~ttware. IDS sttall iiot allow access to t17e (v1anual, or any
o#her C'ity-rclated mLiterials, i;xcep4 ihrough a City Ac:cotxnt,
~ww. ..._._.___.._._._~._..w.~
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t"itv Rcsponsitzilitiew.
a. I"YZe C`itv shzill be rt;sponsible ior all t;ontent x7iateria[ f'c7r the rv1:an~ialr whictl it strall
isplr~~id directiv to the Soi`twarc. '1'17e C:'it}r sliall b4 re;sponsfblt ltar ri1anagi«g txsei•
acces:; to the Softivare;. All i•epUr-ts ar3d test results geii€;rKiteci by= the So1'tware: shall be
acce:ssibte bv the C'.ity. NL7 data, exccpt for technic:a.l inf'ormaiiora relating to the
~perat,ton of`the Sottwarc atid the li'.7S servers shall be riYaisitained byr IE.)5 relating to
the Manual that is not accessible bv the C.ity.
b. 1"lte; Cily slaall l7e respojisible for ensuring that the C:'ity's Lise caf tlie SoCtwarc and the
perforrtiatice of t11e City's ot}ier obrigations hereunder comply with all 14iws
applicable lt) the C"itY'.
c. "[°11e ( "ity shall he rtsponsihlt i`or n7anaging lizerxses ailocated f'or C'ity uso, aticl tc7r
, all user acr;ount itifoa•niatioi~ ~iec;es,aty tO use the Sc>!'tware.
provid4ng
3, C)wnen~hip, i'rrstertxon tind Sec
a. Al! t"ity Data sliall remaizY the property ot'tht; City, and IT)S shall cease use of a!1
siich rtiateriai upon tet•riYiatation ot this Agriement.
b. NotliirAg in tl1is :'1greciiitnt or aiiy other agi`ee.rnent grants the City .xriy licenses or
ot}t4i• i•iglits witli respec:t to 1I35"s sattware soiircc code or c7L?ject corle, t}thea• than th~.;
riglit tousc the `ac►i'tware as cxpre55Cy provicfed lxerein. iL.)S shall i•eta'tn all cjwnersliip
in tkie ititellcctutil proper-ty rind all other prc>prictary r•ights atici intere4ts 4rssociatecl
«ith CUS's Soflware atid aIl cornpCy«ent5 tlleruof ar1d associateti c1ocurltet7tatir>Ti,
except as e;xpressly provicled herein.
4. IDS Renrescntations and W.trr<tnties.
La. Sc-rrr"ce I'er.frrr•irrance iKirrurit,yx. II3S Nvarrants tIixit it will per!'oriii the Scrvices in a
cnaiiner c,onsistetit with indttstry+ 4tandards reasonabl}' ~ppMicabte to the per!'o77narrcc
thGreaf. '
b. r'1"o0t1ier• 1i%trr►wnty. I;Xt'.T=,t''1' Ft)T2Tt-!I: EXPRE5S WAtZR}1N"CIES SI:"r FORTf1
INTH(S SI:CC'FIUN 4, `l"3JC-SFRVIC1.:S ARE PItC)VIL)1;Y) C?N AN'`AS l`a" T3A5IS,
ANI7 C"[`I'Y'S t1Si: "1:.TI l[; SC:RVIC.E.;S I'i A'I' I"I"S OWN [tISK IL)S DC,)l:;S NC).I.
Mr1K:1:;, ANI7 III:R:E:BY i:)ISC"1.,AC:1JtS, ANY AND ACFT.. C)I TIF.R T:X1'Rt,SS
ANDlOR lMf'I,tEC) WA1tRAN"I.tl:S, INC"l.CiD!Nt'.r. 1311'i' 1vCv)"1' I,iMC"1'E(7 "1't:),
WAIZEtt1N`I'lES {)F Ml:?RCIIANT:AC31Lt"1`Y, T'I'I Nt>SS FOIi A k't1RTIC'U1,AR.
I'URI'OSI;. NC)NINHUNtil'f1-`SF;Tv'T' IlN[) 'T.l,1"LE, AND ANY WARRAN CIf:S
1'llttSlNta FROlv1 t1 C'(at1RSE C?T` I)(:A1.CNC.i, [.;SACaf:, C:)R°T`liAC)E PRAC°1"ICE.
I.t7`~, T,)t)[:;~i ~1()"i' 1~v't1Tt~2A;~I.. ,I.I lA,l. It~, ~;1~a~~VIC"I:~ ~II.l, B I:',
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UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.
c. Disclaimer of Actions Caused by and/or Under the Control of Third Parties. IDS
DOES NOT AND CANNOT CONTROL THE FLOW OF DATA TO OR FROM
THE IDS SYSTEM AND OTHER PORTIONS OF THE INTERNET. SUCH
FLOW DEPENDS IN LARGE PART ON THE PERFORMANCE OF INTERNET
SERVICES PROVIDED OR CONTROLLED BY THIRD PARTIES. AT TIMES,
ACTIONS OR INACTIONS OF SUCH THIRD PARTIES CAN IMPAIR OR
DISRUPT CITY'S CONNECTIONS TO THE INTERNET (OR PORTIONS
THEREOF). ALTHOUGH IDS WILL USE COMMERCIALLY REASONABLE
EFFORTS TO TAKE ALL ACTIONS IT DEEMS APPROPRIATE TO REMEDY
AND AVOID SUCH EVENTS, IDS CANNOT GUARANTEE THAT SUCH
EVENTS WILL NOT OCCUR. ACCORDINGLY, IDS DISCLAIMS ANY AND
ALL LIABILITY RESULTING FROM OR RELATED TO SUCH EVENTS.
5. Confidentialitv and Ownership. F,ach party shall instruct its employees, agents, and
contractors of its confidentiality obligations hereunder and not to attempt to circumvent any
such security procedures and devices except as required by law.
a. Ci Data. All City Data shall be subject to regulation and examination by the
appropriate auditors and regulatory agencias to the same extent as if such information
were an the City's premises, and is subject to the Washington 5tate Public Records
Act, Revised Code of Washington Chapter 42.56.
b. IDS Service and Confidential Information. The City acknowledges that it has no
rights in the Service including without limitation any software systems, artwork,
methods, documentation, guidelines, procedures, and similar related materials or any
modifications thereof provided by IDS, and including material displayed on any
Service website such as icons, screen displays and the assembly and arrangement
thereof, except with respect to and as limited by the City's access and use of the same
during the term of this Agreement.
6. Term and Termination.
a. This Agreement shall commence as of the date hereof and remain in effect for twelve
(12) months unless terminated by either party as set forth herein ("Initial Term"),
b. This Agreement may be renewed for additional terms ("Renewal Term") equal in
duration to the Initial Term provided City notifies IDS at least thirty (30) days prior
to the end of the Initial Term or a Renewal Term.
c. Upon termination of this Agreement, IDS shall return to the City a pro rata portion of
the annual subscription license.
d. Upon termination of this Agreement, IDS shall provide the City with an electronic
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copy of the City Data, current through the termination date. Upon delivery of the
City Data, IDS shall remove the City Data from its servers and delete all backup
copies of the City Data.
Pavments.
a. Initial Term. City will pay the initial payment of $4,940.00 within 30 days of the
execution of this Agreement. This payment consists of $4,100 for an annual license
for IDS PowerDMS Suite Software and $840.00 for 140 annual password-protected
accounts at $6.00 per account.
b. Renewal Term(s). For each Renewal Term, IDS will continue to provide City with
the Services, and will provide maintenance and support services as described herein,
provided the City issues a purchase order or modification to this Agreement and pays
IDS in advance the annual recurring charges then in effect. If there is an increase in
annual charges, IDS shall give City written notice of such increase at least thirty (30)
days prior to the expiration of the then-current term.
Force Maieure. IDS shall not be liable for any damages, costs, expenses or other
consequences incurred by City or by any other person or entity as a result of delay in or
inability to deliver any Services due to circumstances or events beyond IDS's reasonable
control, including, without limitation: (i) acts of God; (ii) changes in or in the interpretation
of any law, rule, regulation or ordinance; (iii) strikes, lockouts or other labor problems; (iv)
transportation delays; (v) unavailability of supplies or materials; (vi) fire or explosion; (vii)
riot, military action or usurped power; or (viii) actions or failures to act on the part of a
governmental authority.
9. Miscellaneous. Neither party may assign its rights or obligations under this Agreement
without the prior written consent of the other party, which shall not be unreasonably
withheld. This Agreement may not be modified or amended (and no rights hereunder may be
waived) except through a written instrument signed by the party to be bound. This
Agreement constitutes the entire agreement between the parties with respect to the subject
matter hereof and shall be governed by and construed in accordance with the laws of the
State of Washington, without giving effect to conflict of law rules, and venue for any action
hereunder shall be in King County, Washington. This Agreement contains the entire
understanding of the parties regarding the subject matter and can only be modified by a
subsequent written agreement executed by both parties. In any action or suit to enforce any
right or remedy under this Agreement or to interpret any provision of this Agreement, the
prevailing party shall be entitled to recover its costs, including reasonable attorneys' fees.
Sections 3, 5,11,12, and 13 of this Agreement shall survive any termination or expiration of
this Agreement.
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10. Notices. Any notices shall be in writing by l'ax or regutur mai) to thc representatives of lhe
parties listed below unlcss a party provides prior written notice to the nther pariy.
CITY OF A[JI3l.TRN IDS
Jim Kelly, Palice Chief
t~~~~"} `~-'S
Auburn Justice Center S osti ~.0. t~~ow'` 1
340 East Main Strcet Suite 201
Auburn WA 98002 b v o~ Ec+~-n"a. E [3Ro~ok.5 ~I~ ~E, F~ 34os
Phone: 253-931-3080
3 5,2 --796-6895'
11. Indemnificatian. Each party shall inciemniCy and hold harmless the other party and its
directars, otFcers, employees, affiliat~.?s an agents, against any claim, demand, cause of
action, debt or proc;eedings (whether threatened, asserked, or filecl) and aIl relat-ei damages,
lasses, liabilities, cost and expenses, including reasonable attorney's fees, to the extent that:
(i) il is based upon the indemnitor's breach of a representations, warranty or obligation under
this Agreement; (u) it arises aut of the indemnitrns' gross ne;Ggenc;e's or wiillul misconduct
or, (iii) it is based upon the indemnitor's violaUon ofany applicable federal, state or iocal law
or re~,Tulation.
12. Publiei . tDS may list the Cily as a client it may nat make any claims or asseriions that
IDS or its pralucts are endorsed by the City or any of the City's afficers, employees, or
agents. City will not allow iis employees to aet as "spokespersons" for 1DS.
13. Relationshin of Parties. IDS and City are acting hereunder as independent conUactors and
undcr no eircumstanccs shall any of the employees of ure part.y be deemed the employees of
the other_ This Agreement shall noi be construed as authority for either party to act as the
other parly's agent or as creating a partnership or joint venture between the parties.
IN WI7'NESS WHEREUF, the parties have caused this Agrcement to bc exCCUtcd by their
respective duly auihorized officers as of ihe dAte set forth above.
City
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A~pro-ved as tc3 form:
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1nnovative Data Solutions, Ine.
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Titlt;: ~ ' ~ E;-`r .~.~..~_.~m.~~~~_
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