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HomeMy WebLinkAboutITEM V-E CITY OF AU~U~ - WASHINGTON AGENDA BILL APPROVAL FORM Agenda Subject: Date: Leak Adjustment Re uest Jul 23, 2007 Department: Attachments: Budget Impact: Finance Letter of Request, Utility Leak Adjustment and Policy and Procedure 100-52A Administrative Recommendation: City Council approve an additional water utility adjustment to account number 14052, for Nancy Christman, in the amount of $474.35. Background Summary: The customer had a large leak under the house beneath the kitchen sink area. Once the leak was discovered (after the April 20th billing) the customer had the leak repaired (5/8/07) and submitted $707.85 in repair bills. The customer's utility account was billed $1,495.25 in water consumption for 707 units due to the leak and the account was credited $500.00, which is the maximum credit allowed per policy leaving a balance of $995.25. The customer would normally have been billed $46.55 for the same period, which leaves a balance of $948.70. This has created a considerable financial hardship and the customer is requesting an additional adjustment. Per the revised leak adjustment policy (100-52) the customer may be considered for an additional leak adjustment up to 50% of the remaining water portion over $500, which is $474.35. N0806-1 F4.5.2 Reviewed by Council & Committees: Reviewed by Departments & Divisions: ^ Arts Commission COUNCIL COMMITTEES: ^ Building ^ M&O ^ Airport ®Finance ^ Cemetery ^ Mayor ^ Hearing Examiner ^ Municipal Serv. ®Finance ^ Parks ^ Human Services ^ Planning & CD ^ Fire ^ Planning ^ Park Board ®Public Works ^ Legal ^ Police ^ Planning Comm. ^ Other ^Public Works ^ Human Resources ^ Information Services Action: Committee Approval: ^Yes ^No Council Approval: ^Yes ^No Call for Public Hearing _/_/_ Referred to Until _/_/ Tabled Until _/_/_ Councilmember: Backus Staff: Coleman Meeting Date: July 23, 2007 Item Number: V.E Aj~$jJ * MORE THAN YOU IMAGINED