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HomeMy WebLinkAbout3927 RESOLUTION NO.3 9 2 7 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF AUBURN, WASHINGTON, AUTHORIZING THE MAYOR AND CITY CLERK TO EXECUTE AN AGREEMENT WITH KENT MERIDIAN DISPOSAL COMPANY REGARDING SOLID WASTE COLLECTION ACTIVITIES IN CURRENT ANNEXATION AREAS WHEREAS, the City has asserted authority for regulating solid waste collection services and rates within its corporate boundaries and exercises this authority through franchises and contracts with service providers; and WHEREAS, RCW 35A.14.900 sets procedures through which annexing municipalities such as the City can assert authority over annexed areas previously served through a WUTC certificate of convenience and necessity. These procedures allow for compensation to the certificate holder in exchange for the cancellation of their property rights in annexed areas; and WHEREAS, this Agreement asserts municipal jurisdiction and control over all solid waste collection activities in current annexation areas served by Kent Meridian Disposal Company under their certificate of convenience and necessity and provides a specified term of franchise as compensation for each annexation area, according to the provisions of this Agreement. NOW, THEREFORE, THE CITY COUNCIL OF THE CITY OF AUBURN, WASHINGTON, HEREBY RESOLVES AS FOLLOWS: Section 1. Purpose. That the Mayor and City Clerk are authorized to execute an agreement in substantial conformity with the Agreement attached hereto, marked as Exhibit "A" and incorporated herein by this reference. Resolution No. 3927 October 10, 2005 Page 1 of 2 Section 2. Implementation. The Mayor of the City of Auburn is hereby authorized to implement such administrative procedures as may be necessary to carry out the directives of this resolution. Section 3. Effective Date. This Resolution shall take effect and be in full force upon passage and signatures hereon. DATED and SIGNED THIS \ 1\(.1,,, DAY OF (')(' -h>bev ,2005. N PETER B. LEWIS MAYOR ATTEST: /Oa.J.AI ~-Uo~~ Damelle E. Daskam, City Clerk APPROVED AS TO FORM: iel B. Heid, City Attorney Resolution No. 3927 October 10, 2005 Page 2 of 2 City of Auburn Comprehensive Agreement for Solid Waste Collection in Annexed Areas City of Auburn And Kent Meridian Disposal Company Effective January 1, 2006 tfll . This agreement, entered into this 1 /' day of)fI',I.t/.1cU./ ,2005, by and between the City of Auburn (the "City") and Kent Meridian Disposal (the "Contractor"). RECITALS WHEREAS, the City has asserted authority for regulating solid waste collection services and rates within its corporate boundaries and exercises this authority through franchises and contracts with service providers. WHEREAS, Kent Meridian Disposal Company is a private business that collects Solid Waste from residential and commercial locations in the unincorporated area of King County contiguous to the City pursuant to Certificate of Convenience and Necessity No. G-60 issued by the Washington Utilities and Transportation Commission (WUTC). The right to collect Solid Waste under this certificate is considered a property right; WHEREAS, certain portions of unincorporated King County have been annexed into the municipal limits of the City, in accordance with Washington State statutory authority and procedure. WHEREAS, RCW 35A.14.900 sets procedures through which annexing municipalities such as the City can assert authority over annexed areas previously served through a WUTC certificate of convenience and necessity. These procedures allow for compensation to the certificate holder in exchange for the cancellation of their property rights in annexed areas; WHEREAS, this Agreement asserts municipal jurisdiction and control over all solid waste collection activities in current areas served by Kent Meridian Disposal Company under their certificate of convenience and necessity and provides a specified term of franchise as compensation for each annexation area, according to the provisions of this Agreement. NOW, THEREFORE, in consideration of the mutual covenants, agreements, and promises herein contained, City and Contractor do hereby agree as follows: ARTICLE I - DEFINITIONS Administrator: The word "Administrator" means the official of the City holding the office of Finance Director, or their designated representative. Cart: The word "Cart" means a City-approved wheeled cart that is a plastic container with 64 or 96 gallons of capacity; designed for and used with a hydraulic lifting mechanism; weighing not over fifty pounds per 32 gallon capacity when full; fitted with a sturdy handle and a cover; be rodent and insect resistant; and be capable of holding collected liquids without spilling when in an upright position. City: The word "City" means the City of Auburn, King County, Washington. City Sen'ice Area: The term "City Service Area" means the portion of the City subject to this Contract for services, provided as Attachment A to this Contract. Resolution No. 3927 Exhibit "A" October 12,2005 Page I Commercial Customer: The term "Commercial Customer" means non-residential customers including businesses, institutions, governmental agencies and all other users of commercial-type Garbage or Recyclables collection services. Commercial Recyclables: The term "Commercial Recyclables" means aluminum cans; corrugated cardboard; glass containers; recyclable plastic containers which have contained non-hazardous products, Mixed Paper; newspaper; polycollted cartons; Scrap Metals; tin cans; and such other materials that the City and Contractor determine to be recyclable, Contractor: The word "Contractor" means Kent Meridian Disposal Company, which has contracted with the City to collect and dispose of Garbage and to collect, process, market and transport Recyclables and Yard Debris. Curb or Curbside: The words "curb or curbside" mean on the homeowners' property, within five feet of the Public Street without blocking sidewalks, driveways or on-street parking. If extraordinary circumstances preclude such a location, curbside shall be considered a placement suitable to the resident, convenient to the Contractor's equipment, and mutually agreed to by the City and Contractor. Detachable Container: The term "detachable container" means a watertight metal or plastic container equipped with a tight fitting cover, capable of being mechanically unloaded into a collection vehicle and which is not less than one cubic yard nor greater than eight cubic yards in capacity. Drop-box Container: The term "Drop-box Container" means an all metal container with ten cubic yard or more capacity which is loaded onto a specialized collection vehicle, transported to a disposal or recycling site, emptied and transported back to the customer's site. Force Majeure: The term "Force Majeure" means acts of God, fire, explosion, accident, flood, earthquake, epidemic, war, riot rebellion, restraints or injunctions, or other legal processes from which a party affected cannot reasonably relieve itself by security or otherwise. Garbage: The word "Garbage" means all putrescible and nonputrescible solid and semi-solid wastes, including, but not limited to, rubbish, ashes, industrial wastes, swill, and discarded commodities that are placed by customers of the Contractor in appropriate bins, bags, cans or other receptacles for collection and disposal by the Contractor. The term "Garbage" shall not include Special Wastes, or Source- separated Recyclables and Yard Debris. Garbage Can: The term "Garbage Can" means a City-approved container that is a water-tight galvanized sheet metal or plastic container not exceeding four cubic feet or thirty-two (32) gallons in capacity; weighing not over fifteen (15) pounds when empty or fifty (50) pounds when full; fitted with two sturdy handles, on each side; and a tight cover equipped with a handle. All containers shall be rodent and insect proof and kept in sanitary condition at all times. King County Disposal System: The term "King County Disposal System" means the areas owned, leased or controlled by the King County Solid Waste Division, King County, Washington (per the City of Auburn/King County Interlocal Agreement) for the disposal of Garbage, or such other site as may be authorized by the King County Comprehensive Solid Waste Management Plan and approved by the City. Mixed Paper: The term "Mixed Paper" means magazines, junk mail, phone books, bond or ledger grade, cardboard and paperboard packaging and other fiber-based materials meeting industry standards. Resolution No. 3927 Exhibit "A" October 12,2005 Page 2 Tissue paper, paper towels, food-contaminated paper or paper packaging combined with plastic wax or foil are excluded from the definition of mixed paper. Multifamily Residence: The term "Multifamily Residence" means a multiple-unit Residence with three or more attached units served by a common Garbage storage container. Mobile home parks with common Garbage storage containers are considered Multifamily Residences. Private Drive: The term "Private Drive" means a privately owned or maintained way serving fewer than four Residences; or serving less than one Residence for every 100 yards in distance. Private Road: The term "Private Road" means a privately owned and maintained way that allows for access by a service truck and which serves four or more Residences. Public Street: The term "Public Street" means a public way used for public travel, including public alleys. Recyclables: The word "Recyclables" means Residential Recyclables and Commercial Recyclables. Recycling Cart: The term "Recycling Cart" means a Contractor provided Cart suitable for household collection, storage, and Curbside placement of Residential Recyclables. The term "Recycling Cart" includes both the wheeled cart and bin inserts or separate bins used for glass. Recycling Container or Containers: The term "Recycling Container" or "Recycling Containers" means a Contractor provided Recycling Cart or Detachable Container suitable for on-site collection, storage, and placement of Recyclables at Multifamily and commercial locations. Residence, Residential: The terms "Residence" and "Residential" mean living space(s) individually rented, leased or owned. Residential Recyclables: The term "Residential recyclables" means aluminum cans; corrugated cardboard; glass containers, Mixed Paper; motor oil; newspaper; recyclable plastic containers which have contained non-hazardous products; polycoated cartons; Scrap Metals; tin cans; and such other materials that the City and Contractor determine to be recyclable. Scrap Metals: The term "Scrap Metals" means ferrous and non-ferrous metals not to exceed two feet in any direction and thirty-five (35) pounds in weight per piece. Single Family Residence: The term "Single Family Residence" means all one unit houses, duplexes, and mobile homes with individual collection located on a Public Street or Private Road. Residences located in an area that does not allow safe access, turn-around, or clearance for service vehicles or on a .Private Drive will be provided service if materials are set out adjacent to a Public Street or Private Road. Special Waste: The term "Special Waste" means any waste included in the definition of Type A or Type B special waste. In addition, any waste from a non-residential source that is not specifically included in the Type A or Type B defmitions, but that poses a threat of being a hazardous waste or that requires special handling may be considered a Special Waste. Type A Special Waste: The term "Type A Special Waste" means any discarded material from a non- residential source meeting any of the following descriptions: Resolution No. 3927 Exhibit "A" October 12,2005 Page 3 a. Waste from an industrial process (including process sludges). b. Waste from a pollution control process (e.g., baghouse dust, treatment plant sludge, filter cake, sedimentation pond cleanout, etc.). c, Waste containing free liquids as determined by Method 9095 (Paint Filter liqUids Test), described in "Test Methods for Evaluating Solid Waste, Physical/Chemical Methods" USEPA Publication SW-846. d. Chemical-containing equipment removed from service, ill which the chemical composition and concentration are unknown. e. Any waste which is non-hazardous as a result oftreatrnent pursuant to RCRA Subtitle C. f. Residue and debris from the cleanup of a spill of a waste chemical substance or commercial product or a waste listed in a. - e. above or g. below. g. Contaminated residuals from the cleanup of a facility generating, storing, treating, recycling, or disposing wastes, chemical substances, or commercial products listed in a. - f. Type B Special Waste: The Term "Type B Special Waste" means any discarded material from a non- residential source meeting any of the following descriptions: a. Commercial products or chemicals that are off-specifications, outdated, unused, or banned. Outdated or off-specification uncontaminated food or beverage products in original consumer containers are not special waste. b. Friable asbestos from building demolition or cleaning; wall board, wall spray coverings, pipe insulation, etc. Nonfriable asbestos is a special waste if it has been processed, handled, or used in such a way that asbestos fibers may be freely released. Asbestos- bearing industrial process waste is a Type A special waste. c. Untreated medical waste - Any waste capable of inducing infection due to contamination with infectious agents from a bio-medical source including but not limited to a practitioner, mortuary, taxidermist, veterinarian, veterinary hospital, animal testing laboratory, or medical testing laboratory. d. Treated medical waste - Any waste from a bio-medical source' including but not limited to a hospital, medical clinic, nursing home, medical practitioner, mortuary, taxidermist, veterinarian, veterinary hospital, animal testing laboratory, or medical testing laboratory. e. Residue/sludges from septic tanks, food service grease traps, washwaters and waste water from commercial laundries, laundromats, and car washes. f. Chemical-containing equipment removed from service, in which the chemical composition and concentration are known (e.g. filters, cathode ray tubes, lab equipment, acetylene tanks, fluorescent light tubes, etc.) Resolution No. 3927 Exhibit "A" October 12, 2005 Page 4 g. Waste produced from the demolition or dismantling of industrial process equipment of facilities contaminated with chemicals from the industrial process. (Note: Chemicals or wastes removed or drained from such equipment of facilities are Type A special wastes). h. Incinerator ash generated at a Resource Recovery Facility that burned only non- hazardous household, commercial, or industrial waste and qualifies for the hazardous waste exclusion in 40 CFR 261.4(b). 1. Filter - oil, paint, emissions control, etc. WUTC: The term "WUTC" means the Washington Utilities and Transportation Commission. WUTC Approved Rates: The term "WUTC Approved Rates" means those tariff rates approved by the WUTC for Contractor's regulated customers. Yard Debris: The term "Yard Debris" means leaves, grass, and clippings of woody as well as fleshy plants. Unflocked Christmas trees are acceptable as Yard Debris if cut up and bundled. Materials larger than four inches in diameter or four feet in length are excluded. Bundles of Yard Debris shall be secured by degradable string or twine, not nylon or other synthetic material. Yard Debris Cart: The term "Yard Debris Cart" means a Contractor provided 96-gallon Cart provided to subscribing customers for the purpose of containing and collecting Yard Debris. AGREEMENT This Solid Waste Collection Franchise Agreement ("Agreement") is made and entered into effective this _ day of , 2005, by and between the City of Auburn ("City") and Kent Meridian Disposal Company, ajoint venture. ARTICLE II - Term of Franchise Agreement 2.1 WUTC Certificate Cancellation and Franchise Collection Right Effective on the first day of each Annexation Area's franchise period, the WUTC certificate of convenience and necessity shall be cancelled for that area and replaced by this franchise agreement. During the franchise period for each Annexation Area, Kent Meridian Disposal Company shall be the exclusive service provider with which the City will contract to collect garbage, recyclables, and yard waste placed in designated containers and set out in the regular collection location within the respective Annexation Area. Term of the Comprehensive Agreement See Attachment B. 2. Scope of Work 2.1 General Collection System Requirements 2.1.1 Service Area Resolution No. 3927 Exhibit "A" October 12,2005 Page 5 The Contractor will provide all services pursuant to this Contract throughout the entire City Service Area, as set forth in Attachment A, 2.1.2 The Contractor shall continue to provide all labor, materials, facilities, services and equipment necessary to continue collection services in Annexation Areas. The Contractor shall provide the same levels and configurations of service, including residential recycling and yard waste collection, to those previously provided under its WUTC certificate. 2.1.3 Unimproved Alleys/Private Roads The Contractor shall collect Garbage, Recyclables and Yard Debris in alleys to the extent possible and consistent with the collection services offered under the existing WUTC certificate. City customers on Private Roads or Drives have been historically provided on-site service, although some Residential customers have preferred to transport Garbage and recycling containers to the nearest Public Street to save wear and tear on Private Roads. The Contractor shall offer a level of service that is comparable as previously offered under the WUTC. Certificate. In the event that the Contractor believes that a Private Road or Drive can not be safely negotiated or that providing walk-in service for Residential customers is impractical due to distance or unsafe conditions, the Contractor may request the City to evaluate on-site conditions and make a determination of the best approach to providing safe and appropriate service to the customer. The City's decision shall be final, provided that the Contractor shall not be required to endanger workers, equipment or property. 2.1.4 Hours/Days of Operation All collections in Residential areas (including both Single Family and Multifamily Residences) shall be made between the accustomed hours of 6:00 a.m. and 5:00 p.m., on the consistent weekday, unless the City authorizes a temporary extension of hours or days. Saturday collection is allowed for bulky wastes and to the extent consistent with make-up collections and holiday and inclement weather schedules. Commercial pickups may take place at any time deemed appropriate by Contractor so long as the Contractor's operation does not disturb Residences; provided, however, the Administrator shall have authority to make final approval, which approval shall not be unreasonably withheld. The Contractor's employees collecting Garbage, Recyclables and Yard Debris shall at all times be courteous, refrain from loud, inappropriate or obscene language, exercise due care, perform their work without delay, minimize noise, and avoid damage to public or private property. If on private property, employees shall follow the regnlar pedestrian walkways and paths, returning to the street after replacing empty containers. Employees shall not trespass or loiter, cross flower beds, hedges, or property to adjoining premises, or meddle with property that does not concern them or their task at hand. While performing work under the Contract, employees shall wear a professional and presentable uniform with an identifYing badge or emblem visible to the averagc observer. If any person employed by the Contractor to perform collection services is, in the opinion of the City, incompetent, disorderly or otherwise unsatisfactory, the City shall promptly document the incompetent, disorderly or unsatisfactory conduct in writing and transmit the documentation to the Contractor with a demand that such conduct be corrected. The Contractor shall investigate any written complaint from the Resolution No. 3927 Exhibit "A" October 12, 2005 Page 6 City regarding any unsatisfactory performance by any of its workers. If the offending conduct is repeated, the City may require that the person be removed from all performance of additional work under this Contract. Removal shall be addressed by the Contractor immediately. 2.1.5. Carry Out Services to People with Disabilities The Contractor shall offer carry out service of Garbage, Recyclables and Yard Debris at no additional charge to up to fifty Single Family Residences which meet City-defined service qualification criteria for individuals with disabilities and are authorized by the City for free carry-out service. 2.1.6 Holiday Schedules The Contractor shall designate which holidays will be observed and indicate the schedule that will be worked if the holiday falls on a regular collection day. The holiday schedule for the next year shall be provided in writing by the Contractor to the City by October 15 of each year. When the day of regular collection is a legal holiday, the Contractor may reschedule the remainder of the week of regular collection to the next succeeding workday, which shall include Saturdays. The Contractor may not collect Residential Garbage, Recyclables or Yard Debris earlier than the regular collection day due to a holiday. Commercial collections may be made one day early only with the consent of the Commercial Customer. 2.1. 7 Inclement Weather When weather conditions are such that continued operation would result in danger to the Contractor's staff, area residents, or property, the Contractor shall collect only in areas that do not pose a danger. The Contractor shall notifY the City, on the same business day, of the areas not served. The Contractor shall collect Garbage, Recyclables and Yard Debris from customers with interrupted service on their next regular collection day. When service is resumed, the Contractor shall collect reasonable accumulated volumes of materials equal to what would have been collected on the missed collection day from customers at no extra charge. All holiday and weather policies shall be included in program information provided to customers. On each inclement weather day, the Contractor shall release notices to the local newspapers and radio stations (including the Seattle Times and Seattle Post-InteIligencer newspapers and KING AM, KIRO, and KOMO radio stations) notifYing residents of the modification to the collection schedule. 2.1.8 Suspending Collection From Problem Customers The City and Contractor acknowledge that, from time to time, some. customers may cause disruptions or conflicts that make continued service to that customer unreasonable. Those disruptions or conflicts may include, but not be limited to, repeated damage to contractor-owned containers, repeated suspect claims of timely set-out followed by demands for return collection at no charge, repeated claims of Contractor damage to a customer's property or other such problems. The Contractor shall make every reasonable effort to provide service to those problem customers. However, the Contractor may deny or discontinue service to a problem customer if reasonable efforts to accommodate the customer and to provide services fail. In this case, the Contractor shall provide advance written notification to the Administrator of its intention to discontinue service. The Resolution No. 3927 Exhibit "A" October 12, 2005 Page 7 Administrator may, at its discretion, intervene in the dispute. In this event, the decision of the Administrator shall be final. The Administrator may also require the denial or discontinuance of service to any customer who is abusing the service or is determined to be ineligible. 2.1.9 Missed Collections If Garbage, Recyclables or Yard Debris are set out inappropriately, improperly prepared or contaminated with unacceptable materials, the Contractor shall place in a prominent location a notification tag that identifies the specific problem(s) and reason for rejecting the materials for collection. Failure to provide proper notification to customers of the reason for rejecting materials for collection shall be considered a missed collection and/or subject to liquidated damages due to lack of proper customer notification. The failure of the Contractor to collect Garbage, Recyclables or Yard Debris that has been set out by a customer in the proper manner shall be considered a missed pick-up, and the Contractor shall collect the materials from the customer within ~enty-four (24) hours of the Contractor's receipt of notification of the missed pick-up. If the Contractor is notified of a missed pick-up by 9 a.m. the following business day, the missed pick-up shall be collected that same day, provided that the Contractor may ask customers contacted on Saturday whether Monday collection would be acceptable, at the customer's option. The Contractor shall maintain a written record of all calls related to missed pick-ups and the response provided by the Contractor Such records shall be made available for inspection upon request by the City and shall be included in monthly reports. In the event the Contractor fails to collect the missed pick-up within twenty-four (24) hours of receipt of notice, the City or its agents may collect and transport the materials. The Contractor shall reimburse the City for all costs so incurred by the City as well as any liquidated damages assessed by the City. If the Contractor is requested by the customer to make a return trip due to no fault of the Contractor, the Contractor will be permitted to charge the customer an additional fee for this service, providing the Contractor notifies the customer in writing of this charge in advance. 2.1.10 Same Day Collection/Co-Collection Garbage, Recyclables and Yard Debris collection shall occur on the same regularly scheduled day of the week for Single Family Residential customers. Multifamily Recyclables and Yard Debris collection services and commercial recycling services need not be scheduled on the same day as Garbage collection. The same collection vehicle may collect both Garbage and Yard Debris streams only if the truck body is designed for co-collection and provides two distinct compartments with measures to prevent Yard Debris from being cross-contaminated with Garbage solids or liquids. The use of co-collection vehicles must be approved, in advance, by the City. 2.1.11 Requirement to Recycle and Compost The Contractor shall recycle or compost all Source-separated Recyclables and Yard Debris collected, unless the express written permission of the City is provided. The Contractor will use vehicles and processing systems that minimize unnecessary breakage and cross-contanaination of materials. The disposal of processing residues and contaminants separated during processing is acceptable to the extent that it is unavoidable and consistent with industry standards. Resolution No. 3927 Exhibit "A" October 12, 2005 Page 8 The direct land application of Yard Debris is allowed, provided that the land application occurs at agronomic rates and is expressly permitted or approved by the local health district jurisdiction and other relevant regulatory agencies. Obvious contaminants included with either Source-separated Recyclables or Yard Debris shall not be collected, and shall be left in the customer's container with a notification tag. 2.1.12 Routing, Notification and Approval The Contractor shall indicate, on a map acceptable to the City, the day of the week Garbage, Recyclables and Yard Debris shall be collected from each Residential area, The Contractor may change the day of collection by giving notice to the City at least 30 days prior to the effective date of the proposed change. On the City's approval, the Contractor shall provide affected customers with at least 14 days written notice of pending changes in collection day. The proposed change and the form of notice to the customer must be approved by the City. 2.1.13 Equipment Age/Condition All regularly-used collection vehicles used by the Contractor during the term of this Contract shall be less than ten years old and shall have been used for fewer than 250,000 miles. Should any such vehicles exceed these limits and yet in the Contractor's opinion still be in safe working order, the Contractor must receive written approval from the Administrator to continue operating the subject vehicle. Back-up vehicles will not be subject to the age and mileage limits that apply to regularly-used vehicles, but shall be presentable, in safe working order and shall be subject to all other conditions of this section. Vehicles used in the performance of this Contract shall be maintained in a clean and sanitary manner and shall be thoroughly washed at least once each week. Vehicles shall be repainted as necessary. All collection equipment shall have appropriate safety markings including all highway lighting, flashing and warning lights, clearance lights, and warning flags, all in accordance with current statutes, rules and regulations. Equipment shall be maintained in good condition at all times. All parts and systems of the collection vehicles shall operate properly and be maintained in a condition satisfactory to the Administrator. The Contractor shall be specifically required to maintain collection vehicles to ensure that no liquid wastes (such as Garbage or Yard Debris leachate) or oils (lubricating, hydraulic and fuel) are discharged to customer premises or City streets. Any equipment not meeting these standards shall not be used within the City until repairs are made. No advertising shall be allowed on Contractor vehicles other than the Contractor's name, logo, and customer service telephone number. Special promotional messages for recycling and Yard Debris collection may be permitted, upon City approval. All Contractor route, service, and supervisory vehicles shall be equipped with properly licensed two-way communication equipment. The Contractor shall maintain a base station or have equipment capable of reaching all collection areas. 2.1.14 Container Requirements and Ownership 2.1.14.1 Containers Resolution No. 3927 Exhibit "A" October 12, 2005 Page 9 Both Residential and Commercial Customers may elect to use customer-owoed Garbage Cans or Contractor-owned Carts for Garbage collection service. In all cases, customers will be directed to have at least one rigid container as their primary Garbage container. Plastic bags may be used for overflow volumes of Garbage, but not as a customer's primary container. In the event the customer chooses to provide their own Garbage container, Contractor crews shall be expected to handle the Garbage Can in such a way as to minimize undue damage or loss of lids. The Contractor shall be responsible for unnecessary or unreasonable damage to customer-owned containers. The Contractor shall maintain and provide to customers a list of local retail stores that have acceptable Garbage Cans for sale. 2.1.14.2 Carts The Contractor shall provide 32, 64 and 96 gallon Carts for the respective level of Garbage collection. All Carts shall be manufactured from post-consumer recycled plastic to the extent practicable, Carts shall be provided to requesting customers within seven days of the customer's initial request. All Contractor-owned Carts shall be maintained by the Contractor in good condition for material storage and handling; contain no jagged edges or holes; contain wheels or rollers for movement, and be equipped with an anti-skid device or sufficient surface area on the bottom of the container to prevent unwanted movement. Carts shall contain instructions for proper use, including any customer actions that would void manufacture warranties, such as placement of hot ashes in the container causing the container to melt, and procedures to follow to minimize potential fire problems. The Contractor shall ensure that Carts shall have permanent serial numbers to assist with tracking and the recovery oflost or stolen Carts. Collection crews shall note damaged hinges, holes, poorly functioning wheels, and other similar repair . needs on Contractor-owned Carts (including those for Garbage and Yard Debris) and forward repair notices to the Contractor's service personnel. Cart repairs shall then be made within seven business days at the Contractor's expense. Any Cart damaged or missing on account of accident, act of nature or the elements, fire, or theft or vandalism by other members of the public shall be replaced no later than the third business day after notice from the customer or City. Replacement Carts may be used and reconditioned, but shall be clean and appear presentable. 2.1.14.3 Detachable and Drop-box Containers The Contractor shall furnish and install I, 1.5, 2, 3, 4, 6 and 8 cubic yard Detachable Containers; and 20, 30 or 40 cubic yard uncompacted Drop-box Containers to any customer who requires their use for storage and collection of Garbage within seven business days of the request. Containers shall be located on the premises in a manner satisfactory to the customer and for collection by the Contractor. Detachable Containers shall be water tight and equipped with tight-fitting metal or plastic covers; have four wheels for containers two cubic yards and under; be in good condition for Garbage or Recyclables storage and handling; and have no leaks, jagged edges or holes. Drop-box Containers shall be all-metal and if requested by a customer, equipped witha tight-fitting screened or solid cover operated by a winch in good repair. Each type (I.e. Recyclables, Yard Debris or Garbage) of container shall be painted a uniform color, with color changes subject to City approval. Containers shall be painted as needed. Detachable Containers shall be cleaned, reconditioned and repainted (if necessary) before being supplied to a customer who had not used it earlier. The Contractor shall provide an on-call container cleaning Resolution No. 3927 Exhibit "A" October 12, 2005 Page 10 service to customers. The costs of on-call cleaning shall be billed directly to the customer in accordance with the contractor's WUTC approved rates. Containers on customer's premises are at the Contractor's risk and not the City's. The Contractor shall repair or replace within twenty-four hours any container that was supplied by the Contractor and in use, if the City or a Health Department inspector determines that the container fails to comply with reasonable standards or constitutes a health or safety hazard. Customers may elect to own or secure containers from other sources, and shall not be subject to discrimination by the Contractor in collection services on that account. However, containers owned or secured by customers must be capable of being serviced by front load, rear load, or Drop-box Container collection vehicles to be eligible for collection. The Contractor is not required to service customer containers that are not compatible with the Contractor's equipment, and shall furnish Contractor- provided containers for the requested level of service. 2.1.14.4 Recycling Carts During the term of this Contract, the Contractor shall provide 32 gallon Recycling Carts to new customers within the City Service Area, including new residences and annexation areas as well as replacement Carts to existing customers requested because of loss, theft or damage. All distributed Recycling Carts shall include information materials describing material preparation and collection requirements. Informational material must be reviewed and approved by the City prior to printing and distribution. All additional Recycling Carts shall be provided at the Contractor's sole expense. In the event that a particular customer repeatedly damages their Recycling Cart or requests more than one replacement Cart during the term of the Contract due to negligence or intentional misuse, the Contractor shall forward the customer's name and address to the Administrator. The Administrator will then attempt to resolve the problem. In the event that the problem continues, the Contractor may discontinue service to that customer, on the Administrator's approval 2.1.14.5 Ownership Garbage Carts, Detachable Containers for Garbage and Recyclables and Drop-box Containers shall be purchased, delivered and maintained by the Contractor during the term of this Contract. 2.1.14.6 Container Damage and Replacement The Contractor shall replace, at no charge to the customer, up to one Recycling Cart; and/or one Yard Debris or Garbage Cart for each customer during the term of this Contract, provided that the container being replaced was unintentionally damaged, lost or stolen. If a particular customer repeatedly damages a Contractor-owned Recycling Cart, Cart, Detachable Container, or Drop-box due to negligence or intentional misuse, the Contractor shall forward in writing the customer's name and address to the City Administrator. The Administrator shall then attempt to resolve the problem. In the event that the problem continues, the Contractor may discontinue service to that customer, on the Administrator's approval and Contractor's prior written notice to the customer. 2.1.14.7 Spillage Resolution No. 3927 Exhibit "AU October 12,2005 Page 11 All loads collected by the Contractor shall be completely contained in collection vehicles at all times except when material is actually being loaded. Hoppers on all collection vehicles shall be cleared frequently to prevent the occurrence of unnecessary blowing or spillage. Any spillage of materials that occurs during collection shall be immediately cleaned up by the Contractor at its expense. Spillage not immediately cleaned up will be cause for liquidated damages, as described in Section 4.1. 2.1.14.8 Pilot Programs The City may wish to test and/or implement one or more new developments in waste stream segregation, materials processing, or collection teclmology at some point during the term of the Contract. The City shall notify the Contractor in writing at least ninety days in advance of its intention to implement a pilot program or of its intentions to utilize a new technology system on a citywide basis. The costs (or savings) accrued by City-initiated pilot programs shall be negotiated prior to implementation. Contractor-initiated pilot programs shall require prior written notification and approval on the part of the City. Contractor-initiated pilot programs shall be performed at no additional cost to the City or the Contractor's customers. 2.1.14.9 Disruption Due to Construction The City reserves the right to construct any improvement or to permit any such construction in any street or alley in such manner as the City may direct, which may have the effect for a time of preventing the Contractor from traveling the accustomed route or routes for collection. The Contractor shall, however, by the most expedient manner, continue to collect Garbage, Recyclables, and Yard Debris to the same extent as though no interference existed upon the streets or alleys normally traversed. This shall be done at no extra expense to the City or the Contractor's customers. 2.1.14.1 0 Contractor Planning Assistance The Contractor shall, upon request and without additional cost, make available either to the City and/or property owners planning assistance in respect to all new construction or remodeling of buildings and structures withih the City Service Area with respect to design and planning of Garbage and Recyclables removal facilities and their location upon the site of the proposed construction or remodeling project. 2.1.14.11 Safeguarding Public and Private Facilities The Contractor shall be obligated to protect all public and private facilities and utilities whether located on public or private property, including street curbs. If such facilities, utilities or curbs are damaged by reason of the Contractor's operations, the Contractor shall notify the City inunediately in writing of all damage, and the Contractor shall repair or replace the same, or failing to do so promptly as determined by the City, the City shall cause repairs or replacement to be made and the cost of doing so shall be billed to the Contractor. The City shall not be liable for any damage to property or person caused by the Contractor. 2.1.14.12 Company Name The Contractor shall not use a firm name containing the words "Auburn," "City," or any words implying municipal ownership. Resolution No. 3927 Exhibit "A" October 12, 2005 Page 12 2.1.14.13 Contract Implementation The Contractor shall work with the City to explain the new recycling collection system, service levels and rates, and Recyclables and Yard Debris collection services. The Contractor shall, at its expense, provide the following: (l) By November 15, 2005 a mailer shall be sent to all Commercial and Multifamily customers in the City Service Area introducing the new billing service to be done by the City of Auburn beginning January 2006 and explaining available service levels and rates. The Contractor's customer service number shall be provided. All materials provided by the Contractor to customers shall be reviewed and approved by the City in advance. 2.2 Collection Services 2.2.1 Single Family Residential Garbage Collection 2.2.1.1 Subject Materials The Contractor shall collect all Garbage placed at Curbside for disposal by Residential customers in and adjacent to customer-owned, Mini-cans, Garbage Cans, bags, and Contractor-owned Carts. The Contractor shall offer carry-out service to customers with disabilities at no charge and to all other customers for the appropriate service level rate plus the carry-out surcharge in accordance with the contractor's WUTC approved rates. The Contractor shall dispose of all collected Garbage through the King County Disposal System or such other systemas designated by the City. On-call fee-based bulky item collection shall be offered for stoves, washing machines, dryers, water heaters, refrigerators and freezers, large furniture (sofas and chairs), mattresses or box springs, tires with or without rims (auto, pickup, heavy truck), etc. Collected bulky items shall be recycled by the Contractor to the extent practicable. Once each year, on a week specified by the City, the Contractor shall collect bulky wastes from all Single Family Residential customers within the City Service Area at no additional charge. Each resident shall be allowed to place unlimited additional waste next to their regular containers for special collection on that day, at no extra charge. Individual items accepted under this collection event shall include bulky wastes, appliance, furniture, mattresses, but shall exclude recyclable (other than scrap metal) and reusable materials. For the annual bulky waste collection event only, the Contractor shall keep separate disposal quantity and charge records and shall be reimbursed by the City for disposal fees for collected Garbage, as well as actual refrigerant and scrap metal recycling fees. The Contractor shall not be required to collect hazardous materials that are either restricted from disposal or would pose a danger to collection crews. If materials are rejected for this reason, the Contractor shall leave a written notice with the rejected materials listing why they were not collected and providing the customer with a contact for further information about proper disposal options. 2.2.1.2 Containers Resolution No. 3927 Exhibit "A" October 12, 2005 Page 13 Single Family Garbage collection containers shall include customer-provided Garbage Cans, plastic bags, and Contractor-owned Carts~ The initial customer container must be a permanent rigid container. Plastic bags may only be used for excess waste, not as the customer's primary container. The Contractor may set weight limits on Carts as appropriate, provided that the weight limit is no less than the equivalent of 50 pounds per 32 gallon capacity (e.g. a 64 gallon Cart would have a weight limit of 100 pounds). Contractor-owned Carts shall be delivered by the Contractor to Single Family customers within seven days of the customer's initial request. 2.2.1.3 Specific Collection Requirements The Contractor shall offer regular weekly collection of service levels as listed in the contractor's WUTC approved rates. Garbage in excess of container capacity or the subscribed service level shall be collected and properly charged as "extras" to the customer pursuant to the contractor's WUTC rates. The Contractor shall maintain route lists in sufficient detail to allow accurate recording and charging of all "extras." Collections shall be made from Residences on a regular schedule on the same day and as close to a consistent time as possible. The Contractor shall collect in alleys, and on streets where no alleys are present. The Contractor's crews shall make collections in an orderly and quiet manner and shall return containers, in an upright position with lids attached, to their set out location. On-call bulky collection services must occur during the hours and days specified in Section 2.1.4, with the exception that Saturday collection is permissible if it is more convenient for customers. The Contractor shall collect in alleys and on streets where no alleys are present. The Contractor's crews shall make collections in an orderly and quiet manner. 2.2.2 Single Family Residential Recycling Collection 2.2.2.1 Subject Materials Residential Recyclables shall be collected from all participating Single Family Residences as part of basic Garbage collection services, at the rates specified in the contractor's WUTC approved rates. The Contractor shall collect all Residential Recyclables from Single Family Residences that are prepared as follows and uncontaminated with food or other residues: Aluminum Cans: All aluminum cans that is placed in the "Containers" Recycling Cart or separately boxed or bundled. Corrugated Cardboard: All corrugated cardboard that is smaller than two feet by three feet, flattened, bundled and placed in or next to the customer's Recycling Cart Glass Containers: All brown, green or clear jars and bottles that are rinsed and have lids removed and are placed in the "Glass" recycling bin or ~art insert or separately boxed or bundled. Light bulbs, ceramics and window glass are excluded. Resolution No. 3927 Exhibit "A" October 12,2005 Page 14 Mixed Paper: All Mixed Paper that is placed loosely in the Recycling Cart or separately bagged or bundled Newspaper: All newspaper and advertising supplements that are delivered with newspapers that are placed loosely in the Recycling Cart or separately bagged or bundled. Plastic Containers: All plastic (#1-#5) bottles, jugs and tubs that are flattened and placed in the Recycling Cart or separately boxed or bundled. Other plastics, automotive product containers and lids are excluded. Polycoated Cartons and Boxes: All plastic coated cartons and boxes that are flattened and placed in the Recycling Cart or separated bagged or bundled. Scrap Metal: All ferrous and Non-ferrous Scrap Metal that is placed in the Recycling Cart or separately boxed or bundled; that is free of wood, plastic, rubber and other contaminants; and that meet the size requirements defined for Scrap Metals. Tin Cans: All food and beverage tin cans with labels removed that are placed in the Recycling Cart or separately boxed or bundled. 2.2.2.2 Specific Collection Requirements Single Family Recyclables collection shall occur every-other-week on the same day as each household's Garbage collection. Single Family Recyc1ables collection shall occur during the hours and days specified in Section 2.1.4. Collections shall be made from Residences on a regular schedule on the same day and as close to a consistent time as possible. The Contractor shall collecUn alleys, and on streets where no alleys are present in the same location at Garbage collection service is provided. The Contractor's crews 'shall make collections in an orderly and quiet manner and shall return containers to their set out location in an orderly manner. The Contractor shall collect all properly prepared Residential Recyclables set out for collection. No limits shall be placed on set-out volumes, except in the case when extremely large quantities of commercially-generated materials are consistently set out at a Single Family Residence. In this case, the Contractor shall request the resident to use commercial recycling services and to discontinue setting out excess volumes. If the resident continues to set out commercial quantities ofRecyclables, the Contractor shall notify the City for further action. In the event that large quantities of residentially-generated cardboard (e.g. moving boxes) are set out for collection, the Contractor may collect the excess materials the following day in a separate truck, provided that clear written notification of the collection delay is provided to the customer. 2.2.3 Yard Debris Collection 2.2.3.1 Subject Materials Resolution No. 3927 Exhibit "A" October 12,2005 Page 15 Yard Debris contained in Yard Debris Carts or customer owned 32 gallon cans shall be collected from all participating Single Family Residences as part of basic Garbage collection services at the rates specified in the contractor's WUTC approved rates. Additional charges shall be assessed for excess Yard Debris placed in additional Carts, bags or cans next to the initial Yard Debris Cart, in accordance with the contractor's WUTC approved rates. Contaminated or oversized Yard Debris materials rejected by the Contractor at the curb shall be tagged with an appropriate problem notice. 2.2.3.2 Containers Extra Yard Debris material that does not fit in a Yard Debris Cart will be placed in Kraft bags or customer-owned 32 gallon containers. Customers choosing to use their own can for excess Yard Debris will be provided durable stickers by the Contractor that clearly identity the container's contents as Yard Debris. The Contractor shall maintain and have available for customers a list of local retail stores which carry acceptable Kraft bags. Yard Debris Carts shall be delivered by the Contractor to new customers and customers that had previously rejected their cart within seven days of the customer's initial request. 2.2.3.3 Specific Collection Requirements Yard Debris shall be collected every other week from subscribing Single Family Residences, April through November, and monthly during December through March. Collections shall be made from Residences on a regular schedule on the same day and as close to a consistent time as possible. The Contractor shall collect in alleys, and on streets where no alleys are present, in the same location as Garbage collection is provided. The Contractor's crews shall make collections in an orderly and quiet manner, and shall return containers, in an upright position with lids attached, to their set out location. Multifamily and Commercial Customers shall be offered on-call and regular Yard Debris collection services similar to the Single Family Residential Yard Debris program. Collection service for these containers shall be a minimum of one time per week. Those customers shall separately pay for those Yard Debris collection services at the rates specified in the contractor's WUTC approved rates. 2.2.4 Multifamily and Commercial Garbage Collection 2.2.4.1 Subject Materials The Contractor shall collect all Garbage set out for disposal by Commercial Customers in customer- owned Garbage Cans, bags and Contractor-owned Carts and Detachable Containers. Collected Garbage shall be disposed through the King County Disposal System or other such system as designated by the City. The Contractor will not be required to collect hazardous materials that are either restricted from disposal or would pose a danger to collection crews. If materials are rejected for this reason, the Contractor shall leave a notice with the rejected materials listing why they were not collected and providing the customer with a contact for further information on proper disposal. If a Commercial Customer persistently includes inappropriate materials in their containers, the Contractor shall photograph the inappropriate materials, and provide the customer's name and address to the City for further action. Resolution No. 3927 Exhibit "A" October 12, 2005 Page 16 2.2.4.2 Containers The Contractor shall provide containers meeting the standards described in Section 2.1.14. Multifamily and Commercial Customers shall be offered a full range of containers and service options, including Garbage Cans, Carts, one through eight cubic yard Detachable Containers, and Drop-box containers. Materials in excess of container capacity or the subscribed service level shall be collected and properly charged as "extras," at the rates listed in the contractor's WUTC approved rates. The Contractor shall develop and maintain route lists in sufficient detail to allow accurate recording and charging of all "extras. " The Contractor may use either or both front-load or rear-load Detachable Containers to service Multifamily and Commercial Customers. However, not all collection sites within the City Service Area may be appropriate for front-load collection due to limited maneuverability or overhead obstructions. The Contractor shall provide containers and collection services capable of servicing all customer sites, whether or not front-load collection is feasible. Contractor-owned containers shall be delivered by the Contractor to requesting Commercial Customers within seven days ofthe customer's initial request. 2.2.4.3 Specific Collection Requirements Commercial Garbage collection shall be made available daily, Monday through Saturday, during the times specified in Section 2.1.4. Collection at Multifamily sites shall be limited to the same hours as Single Family Residential collection. Collections shall be made on a regular schedule on the same day and as close to a consistent time as possible to minimize customer confusion. The Contractor shaIl collect in alleys where possible, and on streets where no alleys are present. Containers shaIl be replaced in the same location after emptying. 2.2.5 Multifamily Recycling Collection 2.2.5.1 Subject Materials The defined list of Residential Recyclables, shall be collected from all participating Multifamily customers as part of basic Garbage coIlection services, without extra charge. The Contractor shall collect all Residential Recyclables from Multifamily residences that are prepared in a manner similar to that described for Single Family Residential Recyclables. 2.2.5.2 Containers Contractor-supplied Carts shall be used for collecting Multifamily Recyclables. Carts used for recycling coIlection shall be distingnished from Carts used for either Yard Debris or Garbage collection and shall include City-approved prominent identirying labels that provide directions for the preparation of the materials to be placed in the Cart. At larger complexes, the Contractor may use Detachable Containers for recycling collection provided that they are clearly distinguished from containers used for Garbage collection and are equipped with City-approved prominent identirying labels. Resolution No. 3927 Exhibit "A" October 12, 2005 Page 17 Contractor-owned recycling containers shall be delivered by the Contractor to requesting customers within seven days ofthe customer's initial request. 2.2.5.3 Specific Collection Requirements Multifamily recycling collection shall occur weekly during the hours and days specified in Section 2.1.4 for Residential collection. Collections shall be made on a regular schedule on the same day of the week to minimize customer confusion. The Contractor shall collect in alleys where possible, and on streets where no alleys are present. Containers shall be replaced in the same location after emptying. 2.2.6 Commercial Recycling Collection 2.2.6.1 Subject Materials Commercial Recyclables shall be collected from all participating Commercial Customers., provided Recyclables are placed in the city's approved recycling container. The Contractor shall collect all Commercial Recyclables from Commercial Customers which are prepared in a manner similar to that described for Single Family Residential Recyclables . 2.2.6.2 Containers Contractor-supplied Carts shall be used for collecting Commercial Recyclables. Carts used for recycling collection shall be distinguished from Yard Debris or Garbage collection and shall include prominent identifying labels that provide directions for the preparation of the materials to be placed in the Cart. At larger businesses, the Contractor may use Detachable Containers or Drop-box Containers for recycling collection provided that they are distinguished from containers used for Garbage collection and are equipped with prominent identifying labels. Contractor-owned containers shall be delivered by the Contractor to requesting customers within seven days of the customer's initial request. 2.2.6.3 Specific Collection Requirements Commercial Recyclables collection shall be offered weekly during the hours and days specified in Section 2.1.4. Collections shall be made on a regular schedule on a consistent day and as close toa consistent time as possible to minimize customer confusion. The Contractor shall collect in alleys where practical, and on streets where no alleys are present. Containers shall be replaced in the same location after emptying. 2.2.7 Drop-Box Container Garbage Collection 2.2.7.1 Subject Materials The Contractor shall transport and dispose of Drop-box Container contents through the King County Disposal System or other such system as designated by the City. Resolution No. 3927 Exhibit "A" October 12, 2005 Page 18 The Contractor shall not be required to collect Drop-box Containers containing hazardous materials that are either restricted from disposal or would pose a danger to collection crews, If materials are rejected for this reason, the Contractor shall leave a notice with the rejected materials listing why they were not collected and providing the customer with a contact for further information on proper disposal. If a Drop-box Container customer persistently includes inappropriate materials in their containers, the Contractor shall photograph the inappropriate materials, and provide the customer's name and address to the City for further action. 2.2.7.2 Containers The Contractor shall provide containers meeting the standards described in Section 2.1.14. Both customer-owned and Contractor-owned Drop-box Containers shall be serviced, including customer- owned compactors. Contractor-owned containers shall be delivered by the Contractor to requesting customers within seven days of the customer's initial request. 2.2.7.3 Specific Collection Requirements Residential and commercial Drop-box Container collection must occur during the hours and days specified in Section 2.1.4. Collection of Drop-box Containers in Residential areas shall be limited to the same hours as Single Family Residential collection. The Contractor shall place and collect Drop-Box Containers in areas accessed through alleys where possible. The Contractor shall provide dispatch service and equipment capability to collect full Drop-box Containers no later than the next business day after the customer's initial call. The Contractor shall maintain a sufficient Drop-box Container inventory to provide empty containers to new and temporary customers within three business days after the customer's initial call. 2.2.8 Temporary Customers The Contractor shall provide temporary two, four and six cubic yard Detachable Containers to Residential and Commercial Customers on an on-call basis. The charges for temporary container service shall include delivery, collection and disposal as listed in the contractor'sWUTC approved rates. Rental charges for temporary containers shall be charged in addition to the basic temporary container fee, at the rates listed in the contractor's WUTC approved rates. Temporary containers shall be delivered by the Contractor to customers within seven days of the customer's initial request. 2.2.9 Service to City Facilities The Contractor shall provide weekly Garbage and Recyclables collection for collection to all City-owned municipal facilities without charge. 2.3 Management 2.3.1 Responsibility of Participants 2.3.1.1 Contractor's Responsibilities Resolution No. 3927 Exhibit "An October 12, 2005 Page 19 The Contractor shall continue to provide all labor, materials, facilities, services and equipment necessary to continue collection services in Annexation Areas. The Contractor shall provide the same levels and configurations of service, including residential recycling and yard waste collection, to those previously provided under its WUTC certificate. The Contractor shall be responsible for: (1) collecting Garbage in the City Service Area and delivering the waste to the King County Disposal System; or other such system as designated by the City. (2) collecting, processing and marketing of Recyc1ables and Yard Debris collected by the Contractor from Residential and Commercial Customers in the City Service Area; (3) performing customer service and providing billing data in a timely manner as specified by the City; (4) procuring all equipment and bearing all start-up, operating and maintenance costs for collection and processing or disposal of Garbage, Recyclables and Yard Debris, including proper safety equipment and insurance for vehicles and workers; (5) providing and supervising all labor to accomplish the Scope of Work including labor to collect materials, maintain equipment and provide customer service functions; (6) operating a maintenance facility to house and service collection equipment and acquiring all necessary land use, building, operating, and business permits and licenses; (7} submitting all informational materials for public release to the City for review and approval prior to release; (8) complying with all applicable laws; (9) meeting all non-discrimination and OSHAlWISHA standards and all environmental standards and regulations; (10) providing a safe working environment and comprehensive liability insurance coverage as set forth in Section 6.5. Proof of this insurance shall be submitted to the City annually; . (11) providing a valid Contractor's Performance and Payment bond. Proof of this bond shall be submitted to the City annually; (12) securing the written approval of the Administrator and surety before assigning or pledging money, or assigning, subcontracting or delegating duties; (1) providing route maps to the City indicating the day of week and the Contractor's best estimate of collection time; (14) submitting collection day changes to the City for review and approval prior to the change taking place; (15) submitting the annual holiday schedule to the City for review and approval prior to distributing the next year's collection schedule to customers; Resolution No. 3927 Exhibit "A" October 12, 2005 Page 20 (16) submitting prompt notices to the media regarding modifications to the collection schedule due to inclement weather; (17) maintaining vehicles and facilities in a clean and sanitary condition; and (18) meeting all City reporting requirements. 2.3 .1.2 City's Responsibilities The City shall be responsible for: (1) overall project administration and final approval of Contractor activities; (2) billing, receiving and posting customer payments and deposits; (3) reviewing Contractor compensation adjustments due to changes in County disposal fees or WUTC adjustments; (4) public education; (5) monitoring and evaluation of collection operations with the cooperation of the Contractor; (6) reviewing and approving all assignment, pledging, subcontracting or delegation of money or duties; (7) reviewing and approving collection day changes; (8) reviewing and approving the holiday schedule; (9) reviewing and approving all contracts, leases, or other documents encumbering or limiting, or for acquisition, lease, or replacement of all vehicles, equipment, and property to be used in performance of this Contract; (10) approving certified scales for reporting purposes; and (II) holding periodic operations meetings with the Contractor, as necessary. (12) prompt payment of payments per Section 3.1. 2.3.2 Customer Service The Contractor shall provide customer service functions relating directly to service delivery including receiving and resolving customer complaints, responding to customer inquiries regarding collection days and schedules, dispatching Drop-box Containers to City-authorized customers, and referring billing questions to the City. These functions shall be provided at the Contractor's sole cost with such costs included in the the contractor's WUTC approved rates. The City shall be the first point of contact for both commercial and residential customers seeking to establish initial accounts or to change existing service levels. Residential and Commercial customers which call the Contractor to establish service shall be referred to the City to open their account. Once an account has been authorized and established by the City, the City shall provide the Contractor with an e- Resolution No. 3927 Exhibit "An October 12, 2005 Page 21 mailed, faxed or written authorization for the Contractor to start service for that customer. Customers seeking route information or reporting missed collections shall not be referred to the City and shall be assisted by the Contractor customer service personnel. The Contractor shall be responsible for initial and continuing staff training to ensure all customer service personnel and drivers understand the City's and Contractor's respective roles and can provide accurate responses to customer inquiries. 2.3.2.1 Location of Customer Service Office The Contractor shall maintain an office within 30 miles of the City. The Contractor's office and customer service assistance shall be accessible by a local-prefix phone number. The Contractor's office hours shall be open at a minimum from 8 a.m. to 5 p.m. daily, except Saturdays, Sundays and designated holidays. Representatives shall be available at the Contractor's local office during office hours for communication with the public and City representatives. The Contractor shall maintain an emergency telephone number for use outside normal business hours. The Contractor shall have a representative, or an answering service to contact such representative, available at said emergency telephone number during all hours other than normal office hours. 2.3.2.2 Customer Service Requirements Service Recipient Complaints and Inquiries During office hours, the Contractor shall maintain a complaint service and a telephone answering system capable of accepting at least four incoming calls at one time. The Contractor shall record all complaints, including date, time, complainant's name and address if the complainant is willing to give this information, and nature and date and manner of resolution of the complaint, in a computerized daily log. Any such calls received via the Contractor's answering service shall be recorded in the log the following work day. The Contractor shall make a conscientious effort to resolve all complaints within 24 hours of the original call. If a longer response time is necessary, the reason for the delay shall be noted in the log, along with a description of the Contractor's efforts to resolve the complaint. Calls received by the Contractor regarding establishing an account or resolving billing questions shall be immediately referred to the City. The customer service log shall be available for inspect-ion by City representatives during-the Contractor's office hours and shall be in a format approved by the City. The Contractor shall provide a copy of this log in computerized form to the City with the monthly report. All incoming calls shall be answered promptly and courteously. A customer should be able to receive recorded service information and also talk directly with a customer service representative when calling the Contractor's customer service telephone number. Upon the receipt of customer complaints in regards to busy signals or excessive delays in answering the telephone, the City may request and the Contractor shall submit a plan to the City for correcting the problem. Once the City has approved the plan, the Contractor shall have sixty days to implement the corrective measures during which the Contractor shall have one week to implement corrective measures. Reasonable corrective measures shall be Implemented without additional compensation to the -Contractor. The Contractor shall provide additional staffing during the mobilization and transition period at the beginning of this Contract to ensure that sufficient staffing is available to minimize customer waits and inconvenience. The Contractor shall receive no additional compensation for increased staffing levels during mobilization and transition. Staffing levels during mobilization and transition period shall be subject to City review and approval. Resolution No. 3927 Exhibit "A" October 12, 2005 Page 22 The Contractor shall provide an Internet webslte containing collection schedules, material preparation requirements, rates, inclement weather service changes and other relevant service information for its customers. The website shall include an e-mail function for customer communication with the Contractor. The website design shall be submitted for City approval prior to collection service commencement. Recvcling and Yard Debris Programs The Contractor's customer service representatives shall be fully knowledgeable of all collection services available to Auburn residents. For new customers, customer service representatives shall explain all Garbage, Yard Debris and Recyclables collection available. For existing customers, the representatives shall resolve recycling issues, missed pickups, bin deliveries, etc. Customer service representatives shall be trained to inform customers of Yard Debris and Recyclables preparation specifications. City policy questions shall be forwarded to the Administrator for response. Monitoring and Evaluation The Contractor shall have a program in place to monitor and evaluate the quality of customer service and to determine overall customer satisfaction with the Contractor's services. Monitoring and evaluation methods should include random customer surveys, periodically monitoring customer service, and other such methods. The Contractor shall work with the City to monitor and ensure that high levels of customer service are demonstrated throughout the contract period. Commercial Waste Monitoring The Contractor shall periodically survey Commercial Customers to determine the types of wastes disposed. If this survey indicates that Special Wastes are being disposed with Garbage, the Contractor shall make follow-up contacts with the generator to discuss proper disposal procedures. This program shall be on-going, with contact made at least once every three years with Commercial Customers that, due to the nature of their activities, may produce or improperly dispose of Special Wastes. The Contractor shall document its program and follow-up contacts in the Contractor's monthly report to the City. 2.3.3 Customer Billing Responsibilities The Contractor shall be responsible for providing electronic customer billing data to the City in a format and on a schedule that is compatible with the City's billing system and procedures. Contractor billing data will include, at a minimum, weekly reports of "extras" collected for both Residential and Commercial accounts and monthly reports of Drop-box container hauls, rental charges and pass-through disposal fees. The City shall provide the Contractor with an electronic or printed listing of the City's customers, service locations, containers and collection frequency at least twice each year. The Contractor shall reconcile its accounts with the City's accounts within 60 (sixty) days of receiving the City listing and shall provide the City with a written list of discrepencies between the two databases. Billing formats and procedures may change during the term of the Contract, and the Contractor at its sole cost shall accommodate any such changes by the City, as long as such changes are not unreasonable. Resolution No. 3927 Exhibit "A" October 12, 2005 Page 23 The Contractor ensure that daily backup of the account servicing database is made and stored off-site. 2.3.4 Reporting The Contractor shall provide monthly and annual reports to the City. In addition, the Contractor shall allow City staff access to pertinent operations information such as disposal facility certified weight slips and vehicle maintenance logs. 2.3.4.1 Monthly Reports On a monthly basis, by the fifteenth day of each month, the Contractor shall provide a report containing the following information for the previous month: (I) A log of complaints and resolutions for Garbage, Recyclables and Yard Debris collection services, including missed pickups and responses; (2) A compilation oftotal Yard Debris, and Garbage quantities for each collection sector; (3) A summary of Recyclables quantities by collection sector and by commodity, including processing residues disposed and market prices; (4) Any changes in Yard Debris processing procedures or tipping fees; (5) A description of any vehicle accidents or infractions; (6) A description of commercial waste monitoring activities; and (7) A description of promotion efforts and response. If collection vehicles are used to service more than one customer sector or jurisdiction, the Contractor shall develop an apportioning methodology that allows the accurate calculation and reporting of collection quantities. The apportioning methodology shall be reviewed and approved by the City and shall be periodically verified through field testing by the Contractor. 2.3.4.2 Annual Reports On an annual basis, by the last working day of January, the Contractor shall provide a report containing the following information: (1) A consolidated summary and tabulation of the monthly reports, described above; (2) A discussion of highlights and other noteworthy experiences, along with measures taken to resolve problems, increase efficiency, and increase participation in Yard Debris and Recyclables collection programs; (3) A discussion of promotion and education efforts and accomplishments; (4) An inventory of current collection and other major equipment. 2.3.4.3 Ad Hoc Reports The City may request from the Contractor up to six ad-hoc reports each year, at no additional cost to the City. These reports may include customer service data base tabulations to identify specific service level or participation patterns' or other sitnilar information. These reports shall not require the Contractor to expend more than 100 staff hours per year to complete. If requested by the City, the Contractor shall provide daily route information for all service sectors and collection streams for the purpose of evaluating potential collection system changes during the term of the Contract. If the Contractor considers that information sensitive, such information will be clearly Resolution No. 3927 Exhibit "An October 12, 2005 Page 24 ~ labeled "proprietary" and used for only for internal evaluation purposes and not disclosed to third parties without the written permission of the Contractor. Information received by the City will be subject to existing laws and regulations regarding disclosure, including the Public Disclosure Act. 2.3.5 Promotion and Education The City shall have primary responsibility for developing and executing public education programs to encourage waste reduction and diversion, with the exception of multifamily recycling. The Contractor will have primary responsibility for providing service-oriented information to customers and implementing an on-going multifamily recycling promotion program. 2.3.6 Field Monitoring The City may periodically monitor collection system parameters such as participation, container c.ondition, contents weights, waste composition, and customer satisfaction. The Contractor shall assist the City by coordinating the Contractor's operations with the City's field monitoring to minimize inconvenience to customers, the City, and the Contractor. 2.3.7 Transition to Next Contractor The Contractor shall be expected to work with the City and the successive contractor in good faith to ensure a minimum of customer disruption during the transition period. Commercial and Residential container removal and replacement shall be coordinated between current and successive contractors to occur simultaneously to minimize customer inconvenience. 3. Compensation . 3.1 Compensation to the Contractor The Contractor shall be paid monthly, by the fifteenth of the following month based on verified and corrected billing data provided for the previous month. These payments will comprise. the entire compensation due to the Contractor and will be based on rates provided in the contractor's WUTC approved rates. , Rates and Billing The City of Auburn shall bill and collect payments from Customers for adequate service performed under this Agreement at the same rates charged to other Kent Meridian Disposal Company customers under its WUTC certificate covering the geographic areas contiguous with the Annexation Area. Those WUTC rates may be adjusted from time to time in accordance with established WUTC procedures. The City shall be responsible for all statutorily required customer notifications, including notice of rate changes in any manner authorized or required by law. At a minimum, Kent Meridian Disposal Company shall provide to the. City the same rate change notification provided to its WUTC certificate area customers, and shall notify the City of any rate changes in its WUTC certificated area. All applicable taxes and fees shall be itemized separately and added to the charges in accordance with the contractor's WUTC approved rates, if applicable. Resolution No. 3927 Exhibit "A" October 12, 2005 Page 25 The Contractor's disposal and recycling costs for the annual bulky waste collection event (Section 2.2.1.1) shall be invoiced directly to the City, with supporting weight slips and invoices which document the expenses. The City shall pay these invoices, upon verification, on the same schedule as the Contractor's regular monthly payment. Should the City initiate any program that bans materials (other than Yard Debris) or penalizes the customer for the composition of his waste stream; the rates shall be adjusted to make the effect on revenue neutral to the Contractor. 3.2 Compensation to the City The City may, from time to time, impose utility or other taxes that shall be assessed and payable as directed by City ordinance. If new City, County or State taxes are imposed or the rates of existing taxes are changed after the execution date of this Contract, the Contractor may pass on to the City the affect of the new tax increases effective the date of the new tax. Any new tax will be passed on to the City after WUTC approval. 3.3 Compensation Adjustments Periodic adjustments will be made to Contractor collection rates to reflect increases or decreases in King County disposal fees for solid waste. In the event of a change in disposal fees, the disposal fee component of rates charged to customers will be adjusted after WUTC review and approval. Should the Contractor be required by the City or other governmental authority to use disposal or Yard Debris processing sites other than those being used at the initiation of this Contract, the Contractor will submit a detailed proposal for the adjustment of the rates to reflect any additional cost or savings to the Contractor. The City and Contractor agree to negotiate in good faith any changes to the rates to offset these costs or savings. City's approval of contractor's proposal may not be unreasonably denied. Contractor my periodically adjust rates as approved by WUTC. 3.4 Change in Law Changes in federal, State or local laws or regulations that result in a detrimental change in circumstances or a materials hardship for the Contractor in performing this Contract may be the subject of a request by the Contractor for a rate adjustment, subject to review and approval. by the City. City's approval of contractor's request shall not be unreasonably denied. If the City requires review of financial or other proprietary information in conducting its rate review, at the request of the Contractor, the City shall retain a third-party to review such information, and may take any other steps it deems appropriate to protect the confidential nature of Contractor's documents and preserve Contractor's ongoing ability to remain competitive. 4. Failure to Perform, Remedies, Termination The City expects high levels of customer service and collection service provision. Performance failures will be discouraged, to the extent possible, through liquidated damages for certain infractions and through contract default for more serious lapses in service provision. Section 4.1 details infractions subject to liquidated damages and Section 4.2 details default provisions and procedures. Resolution No. 3927 Exhibit "A"hOctober 12, 2005 Page 26 4.1 Liquidated Damages Liquidated damages may be levied if documented in an incident report presented by the City to the Contractor. Disagreements will be subject to the procedures described in Section 4.2. The City reserves the right to make periodic, unscheduled inspection visits to determine the Contractor's compliance with the Contract. Liquidated damages may include, but are not limited to: Action or Omission Liquidated Damages Collection before or after the times specified in Section 2.1.4 except as expressly permitted $100.00 per incident (each truck on each route is a separate incident) Repetition of complaints on a route after notification including, but not limited to, not replacing cans or Detachable Containers in designated locations, spilling, not closing gates, crossing planted areas, or similar violations $25.00 each not to exceed 30 complaints per truck per day Failure to collect material spilled by the Contractor City clean-up costs plus $50.00 each incident City observed leakage from Contractor vehicles or vehicle contents $100.00 each vehicle, each inspection Failure to collected missed materials within one business day (including Saturday) after notification $50.00 each incident to a maximum of $500.00 per truck per day on Residential routes and no maximum for commercial routes Collection from Residential premises on other than the day specified $10.00 per structure, to a maximum of $250 per truck, per day Missed collection of entire block segment of Single Family Residences (excluding prevented by inclement weather) $150.00 per block segment if collection is performed the. collections following day, $500.00 per block segment if not collected the following day Action or Omission (continued) Liquidated Damages Collection as Garbage of Source-separated Recyclables or Yard Debris in clearly identified containers, bags or boxes' $20.00 per incident, up to maximum of $500.00' per truck, per day Rejection of Residential or Commercial Recyclables without providing documentation to the customer of the reason for rejection $25.00 per incident Resolution No. 3927 Exhibit "A" October 12,2005 Page 27 Failure to deliver Detachable Containers to new commercial garbage customers within seven business days $50.00 per container, per day Failure to deliver Carts, Detachable Containers or Drop- box Containers within 15 days to commerciallMulti- family garbage or recycling customers requesting service after January 1, 2006. $50.00 per container, per day Failure to deliver Garbage Carts or Recycling Carts within seven days to Single-family Residential customers after service starts on January 1, 2006. $15.00 per Cart, per day Misrepresentation by Contractor in records or reporting $500.00 per incident Failure to make required reports on time $250.00 per incident Failure to maintain clean and sanitary vehicles and facilities $25.00 per vehicle, up to maximum of$IOO.OO per inspection Failure to clean or replace Detachable Containers within 24 hours of notification by the City $25,00 per container, per day Landfilling or incineration of uncontaminated Recyclables or Yard Debris without the express written permission of the City or County $1,000 per vehicle, per incident, with no maximum Nothing in this section shall be construed as providing an exclusive list of the acts or omissions of the Contractor which shall be considered violations or breaches of the Contract and the City reserves the right to exercise any and all remedies it may have with respect to these and other violations and breaches. The liquidated damages schedule set forth here shall not affect the City's ability to terminate the contract as described in Section 4.2. Liquidated damages may be levied if documented in an incident report presented by the City to the Contractor. Liquidated damages, if assessed during a given month, shall be invoiced by the City to the Contractor. The Contractor shall be required to pay the City the invoiced amount within 30 days of billing. Failure to pay liquidated damages shall be considered a breach of this Contract. Any fine may be appealed by the Contractor to the Administrator. The Contractor shall be allowed to present evidence why the fine should be lessened or eliminated. The decision of the Administrator shall be final. 4.2 Contract Default The Contractor shall be in default of this Contract if it violates any provision of this Contract. In addition, the City reserves the right to declare the Contractor to be in default in the event of any violation which shall include, but not be limited to, the following: Resolution No. 3927 Exhibit "A" October 12,2005 Page 28 (1) The Contractor fails to commence the collection of Garbage, Recyclables or Yard Debris or fails to provide any portion of service under contract on January I, 2006 or for a period of more than five days; (2) The Contractor fails to obtain and maintain any permit required by the City, County, or any federal, state, or other regulatory body in order to collect materials under contract; (3) The Contractor's noncompliance creates a hazard to public health or safety; (4) The Contractor repeatedly or persistently acts or fails to act in a manner that is subject to liquidated damages. The City reserves the right to pursue any remedy available at law for any default by the Contractor. In the event of default, the City shall give the Contractor ten days prior written notice of its intent to exercise its rights, stating the reasons for such action. However, if an emergency shall arise that does not allow 10 days prior written notice, the City shall immediately notify the Contractor of its intent to exercise its rights immediately. If the Contractor cures the stated reason within the stated period, or if the Contractor initiates efforts satisfactory to the City to remedy the stated reason and the efforts continue in good faith, the City shall not exercise its rights for the particular incident. If the Contractor fails to cure the stated reason within the stated period, or if the Contractor does not undertake efforts satisfactory to the City to remedy the stated reason, then the City may order the Contractor to discontinue any further service thereunder. If Contractor shall abandon or violate any portion of this contract or fail to fully and promptly comply with all its obligations, or shall fail to give any reason satisfactory to the City for noncompliance, and fails to correct the same, the City, after the initial ten days' notice, may then declare the Contractor to be in default of this contract and notify the Contractor to discontinue any further service thereunder, a copy of said notice to be sent to the Contractor and surety on its performance bond. Upon receipt of such notice, Contractor agrees that it will promptly discontinue the work, whereupon the surety may, at its option, to be exercised within 10 days from such written notice, assume the work which the City has ordered discontinued and proceed to perform same, at its sole cost and expense, in compliance with the terms and conditions of the contract, and all documents incorporated herein. Pending consideration by the snrety of said option to assume the work, the City may take possession of all the Contractor's equipment and vehicles and employ such force as it may deem advisable to continue the work. The cost of all labor and materials necessary for such work shall be paid by the Contractor in. full, provided the City shall pay a monthly rental fee for the use of Contractor's equipment and vehicles as set forth in Section 4.2. In the event that the surety fails to exercise its option within the 10 day period, the City may complete the work or any part thereof, either through its own work force or by contract, and the City shall have the right to take possession of and use of the vehicles and equipment and property of every kind and nature provided by the Contractor for the work (provided it may pay the rental and assume all liability of City operation for equipment and vehicles set forth above) and to procure other vehicles, equipment and facilities nece.ssary for the completion of the same, and to charge the same to the Contractor and/or surety, together with all reasonable costs incidental thereto. The City shall be entitled to recover from the Contractor and its surety as damages all expenses incurred, including reasonable attorney's fees, together with all such additional sums as may be necessary to complete the work, together with any further damages sustained or to be sustained by the City. Resolution No. 3927 Exhibit "A" October 12, 2005 Page 29 If City employees provide Garbage, Yard Debris and/or Recyclables collection then the actual incremental costs of City labor and administration will serve as the basis for a mutually agreed charge to the Contractor. 5. Notices All notices required or contemplated by this Agreement shall be personally served or mailed, (postage prepaid and return receipt requested), addressed to the parties as follows: To City: Dani Daskam City Clerk and Shelley Coleman, finance Director City of Auburn 25 West Main Street Auburn, WA 98001 To Contractor: General Manager Kent Meridian Disposal Company 22010 76ili Ave. South Kent, W A 98032 Resolution No. 3927 Exhibit "A" October 12, 2005 Page 30 6. General Terms 6.1 Collection Right The Contractor shall be the exclusive provider with which the City will contract to collect Garbage, Yard Debris and Recyclables placed in designated containers and set out in the regular collection location within the City Service Area. When asked by the Contractor, the City shall use its best efforts to protect this right of the Contractor; however, the City shall not be obligated to join or instigate litigation to protect the right of the Contractor. The Contractor shall not have any exclusive rights to collect, process or dispose of: (1) Garbage, Recyclables or Yard Debris self-hauled by its generator; (2Lrecyclable materials generated by Commercial Customers; (3) Source-Separated Recyclables hauled by common or private carriers (including drop-off recycling sites); or (4} Yard Debris generated and hauled by private landscaping servIces. The Contractor shall retain ownership interest in Garbage, Recyclables and Yard Debris once these materials are placed in Contractor-owned containers. The Contractor shall retain revenues gained from the sale of Recyclables or Yard Debris. Likewise, a tipping or acceptance fee charged for Yard Debris or Recyclables shall be the financial responsibility of the Contractor. Nothing in this section shall limit the right of the City to execute separate annexation area franchises with WUTC certificate holders other than the Contractor for collection areas outside of the City Service Area. Expiration of Franchise Term In the event that Kent Meridian Disposal Company is not the City's principal Solid Waste collection contractor at the time a particular Annexation Area franchise expires, Kent Meridian Disposal Company shall recover any Kent Meridian Disposal Company owned carts and containers and cease collection services as of the last day of the franchise period. In the event that the Contractor is the City's principal Solid Waste collection contractor at the time a particular Annexation Area franchise expires, the Contractor shall inform its customers that services and rates will be converted to the same as the rest of the City as of the expiration date, and as ofthat date The Contractor shall provide collection services under the terms and conditions of the City's principal contract with the Contractor. 6.2 Access to Records The Contractor shall maintain in its local office full and complete operations and customer service records that at all reasonable times shall be open for inspection and copying for any reasonable purpose by the City. In addition, the Contractor shall, during the Contract term and at least five years thereafter, maintain in an office in King County or Pierce County, reporting records and billing records pertaining to the Contract that are prepared in accordance with Generally Accepted Accounting Principles, reflecting the Contractor's work. Those Contractor's accounts shall include but shali not be limited to all records, invoices and payments under the contract, as adjusted for additional and deleted work. The City will be allowed access to these records for audit and review purposes. 6.3 Contractor to Make Examinations The Contractor has made his own examination, investigation and research regarding proper method of doing the work, and all conditions affecting the work to be done, and the labor, equipment and materials needed thereon, and the quantity of the work to be performed. The Contractor agrees that he has satisfied himself to his own investigation and research regarding all of such conditions, and that his conclusion to enter into this Contract was based upon snch investigation and research, and that he shall make no claim against the City because of any' of the estimates, statements or interpretations made by any officer or agent of the City which may be erroneous. The Contractor assumes the risk of all conditions foreseen and unforeseen, and agrees to continne to work without additional compensation under whatever circumstances may develop other than as provided herein. 6.4 Availability of Collection Vehicles The Contractor's equipment used in the performance of this Contract shall be available for use by the City in case of contract default, as described in Section 4.2. For this purpose, any document (including a lease to or by the Contractor; a financing contract; an acquisition over time; a mortgage or other instrument establishing a security interest) that encumbers or limits the Contractor's interest in such property shall: (i) Allow the surety on the Contractor's performance bond to take over the Contractor's obligations and to continue the use of the equipment in service for performance of the contract during its remaining life provided surety pays Contractor's lease rates; and (ii) In the event the Contractor is in default and the surety on the Contractor's performance bond fails to assume or continue performance within 48 hours after notice to do so, allow the City to lease or sub-lease all or a portion of such property and use the same for a period of up to six months following the date of the declaration of default by the Administrator, to provide such collection services on the condition that the City pays to the City's lessor a market rental for the equipment or property actually used in an amount no greater than the monthly lease in event of a lease, the installment payment in event of a purchase contract, or the monthly interest and principal in event of a financing arrangement; and, (iii) Exempt the City from liability during its usage of such property for balloon payments, accrued interest, accelerated charges on account of default, or other extraordinary payments; nor make satisfaction thereof a condition. of the City's interim usage; and, (Iv) Forbid any foreclosure, trustee's sale, or other dispossession of the Contractor's interest without giving both the City and surety on the Contractor's performance bond sixty days prior notice, and then, make any termination of the Contractor's possessor interest pursuant to such document or the enforcement thereof subject to the requirements of subsections (i), (ii) and (iii) of this section. In event of default, the Contractor shall allow the City to use such property in order to continue collection services within the contract service area for a period of up to six months. Market-rate rental fees. for all types of collection vehicles wi\1 be paid to the Contractor or successor interest, as set forth in subsection (ii), above. To assure compliance with this section, the Contractor shall submit the following to the Administrator for review and approval: (i) All contracts, leases, or other documents encumbering or limiting the Contractor's interest in such property; Resolution No. 3927 Exhibit "A" October 12,2005 Page 32 (ii) All contracts, leases, or other documents for acquisition or lease or replacement or substitute equipment for such property; and, (iii) Any proposed agreement that would encumber or transfer any interest of the Contractor in such property before the Contractor's execution of such agreement. No contract shall be awarded without the Administrator's prior approval of the documents identified in this section and no transactions identified in this section shall take effect without the Administrator's approval. The Administrator's approval shall not be unreasonably withheld, 6.5 Insurance The Contractor shall procure and maintain for the duration of the Agreement, insurance against claims for injuries to persons or damage to property which may arise from or in connection with the performance of the work hereunder by the Contractor, their agents, representatives, employees or subcontractors. 6.5.1 Minimum Scope ofInsurance Contractor shall obtain insurance of the types described below: 1. Automobile Liabilitv insurance covering all owned, non-owned, hired and leased vehicles. Coverage shall be written on Insurance Services Office (ISO) form CA 00 01 or a substitute form providing equivalent liability coverage If necessary, the policy shall be endorsed to provide contractual liability coverage. Pollution liability coverage at least as broad as that provided under ISO Pollution Liability Broadened Coverage for Covered Autos Endorsement CA 99 48 shall be provided, and the Motor carrier Act Endorsement (MCS 90) shall be attached. 2. Commercial General Liabilitv insurance shall be written on ISO occurrence form CG 00 0 I and shall cover liability arising from premises, operations, independent contractors, products-completed operations, personal injury and advertising injury, and liability assumed under an insured contract. The Commercial General Liability insurance shall be endorsed to provide the Aggregate Per Project Endorsement ISO form CG 25 03 II 85. There shall be no endorsement or modification of the Commercial General Liability insurance for liability arising from explosion, collapse or underground property dainage. The City shall be named as an insured under the Contractor's Commercial General Liability insurance policy with respect to the work performed for the City using ISO additional insured endorsement CG 20 10 II 85 or a substitute endorsement providing eqliivalimt coverage. 3. Workers' Comoensation coverage as required by the Industrial Insurance laws of the State of Washington. 6.5.2 Minimum Amounts of Insurance Contractor shall maintain the following.insurance limits: I. Automobile Llabilitv insurance with a minimum combined single limit for bodily injury and property damage of $5,000,000 per accident. Resolution No. 3927 Exhibit "A" October 12, 2005 Page 33 2. Commercial General Liability jnsurance shall be written with limits no less than $1,000,000 each occurrence, $2,000,000 general aggregate and a $2,000,000 products-completed operations aggregate limit. 6.5.3 Other Insurance Provisions The insurance policies are to contain, or be endorsed to contain, the following provisions for Automobile Liability and Commercial General Liability insurance: 1. The Contractor's insurance coverage shall be primary insurance as respect the City. Any Insurance, self-insurance, or insurance pool coverage maintained by the City shall be excess of the Contractor's insurance and shall not contribute with it. 2. The Contractor's insurance shall be endorsed to state that coverage shall not be canceled by either party, except after thirty (30) days prior written notice by certified mail, return receipt requested, has been given to the City. 6.5.4 Acceptability ofInsurers Insurance is to be placed with insurers with a current A.M. Best rating of not less than A:VII, 6.5.5 Verification of Coverage Contractor shall furnish the City with original certificates and a copy of the amendatory endorsements, including but not necessarily limited to the additional insured endorsement, evidencing the insurance requirements of the Contractor before commencement of the work. 6.5.6 Subcontractors Contractor shall include all subcontractors as insureds under its policies or shall furnish separate certificates and endorsements for each subcontractor. All coverages for subcontractors shall be subject to all of the same insurance requirements as stated herein for the Contractor. 6.5.7 ACORD Form If an "ACORD" form of Certificate of Insurance is provided to the .City pursuant to this section, -it must be modified in the following manner: Wording at top of ACORD Form - "This Certificate is issued as a matter of information only and confers no right upon the certificate holder - Shall be Deleted In Its Entirety. Wording at bottom of ACORD Form - "Should any of the above described policies be canceled before the .expiration date thereof, the issuing company will endeavor to mail 30 days written notice to the below named Certificate holder, but failure to mail such notice shall impose no obligation or liability of any kind upon the compllny" - Shall be Changed to Read - "Should arty of the above described policies be canceled, lapse, or be reduced as to coverage before the expiration date thereof, the issuing company shall mail thirty (30) calendar days prior written notice to the below named Certificate holder and Additional Insured, the City of Auburn, by certified mail." Resolution No. 3927 Exhibit "A" October 12, 2005 Page 34 6.6 Performance Bond The Contractor shall provide and maintain at all times, a valid Contractor's Performance and Payment Bond or bonds, letter of credit or other similar instrument acceptable to and approved in writing by the City in the amount of one hundred thousand dollars ($100,000). The bond, letter of credit or other similar instrument shall be issued for a period of not less than one year, and the Contractor shall provide a new bond, letter of credit or similar instrument, and evidence satisfactory to the City of its renewability, no less than sixty calendar days prior to the expiration of the bond, letter of credit or other similar instrument then in effect. The City shall have the right to call the bond, letter of credit or other similar instrument in full in the event its renewal is not confirmed prior to 5 calendar days before its expiration. 6.7 Indemnification (I) The Contractor shall at all times during the term of the contract indemnify, hold harmless and defend the City, their elected officials, officers, employees, agents and representatives, from and against any and all claims, actions, suits, liability, loss, costs, expenses, and damages of any nature whatsoever, including costs and attorney's fees in defense thereof, or injuries, sickness or death to persons, or damage to property, which is caused by or arises out of the Contractor's exercise of rights and privileges granted by the agreement, provided, however, that (A) The Contractor's obligation to indemnify, defend and hol>l harmless shall not extend to injuries, sickness, death or damage caused by or resulting from sole willful or negligent acts or actions of the City, its officers, agents or employees; and (B) The Contractor's obligation to indemnify, defend and hold harmless for injuries, sickness, death or damage caused by or resulting from concurrent willful or negligent acts or actions of the Contractor and the City shall apply only to the extent of the Contractor's negligence. (2) With respect to the obligations to hold harmless, indemnify and defend provided for herein, as they relate to claims against the City, its officers, agents and employees, the Contractor agrees to waive the Contractor's immunity under industrial insurance, Title 51 RCW, for any injury, sickness or death suffered by the Contractor's employees which is caused by or arises out of the Contractor's negligent exercise of rights or privileges granted by the agreement. This waiver is mutually agreed to by the parties. 6.8 Assignment of Contract 6.8.1 Assignment or Pledge of Moneys by the Contractor The Contractor shall not assign or pledge any of the moneys due under this contract without securing the written approval of the surety on the performance bond and providing at least thirty (30) calendar days prior notice to the Administrator of such assignment or pledge together with a copy of the surety's approval thereof such assignment or pledge, however, shall not release the Contractor or its sureties from ahy obligations or lilibilities arising under or because <if this contract. 6.8.2 Assignment; Subcontracting; Delegation of Duties The Contractor shall not assign or sub-contract any of the work or delegate any of its duties under this Contract without the prior written approval of the Administrator unless there is an intra-company Resolution No. 3927 Exhibit "A" October 12, 2005 Page 35 transfers between different subsidiaries or branches of the parent corporation, or transfers resulting solely from corporate restructuring. When requested, approval by the Administrator of a subcontract or assignment shall not be unreasonably withheld, In the event of an assignment, sub-contracting or delegation of duties, the Contractor shall remain responsible for the full and faithful performance of this contract and the assignee, subcontractor, other obligor shall also become responsible to the City for the satisfactory performance of the work assumed. The Administrator may condition approval upon the delivery by the assignee, subcontractor or other obligor of its covenant to the City to fully and faithfully complete the work or responsibility undertaken. 6.9 Laws to GovernNenue This Contract shall be governed by the laws of the State of Washington both as to interpretation and performance. Venue will be in Superior Court in the State of Washington for King County. 6.10 Compliance With Law The Contractor, its officers, employees, agents and subcontractors shall comply with applicable federal, state, county, regional or local laws, statutes, rules, regulations or ordinances, including those of agencies having jurisdiction over the project, in performing its obligations under the Contract. Such compliance shall include abiding by all applicable federal, state and local policies to ensure equal employment opportunity based on ability and fitness to all persons regardless of race, creed, color, national origin, religion, sex, physical handicaps or age. Conditions of the Federal Occupational Safety and Health Act of 1970 (OSHA), the Washington Industrial Safety and Health Act of 1973 (WISHA), and standards and regulations issued under these Acts from time-to-time must be complied with, including ergonomic and repetitive motion requirements. The Contractor must indemnify and hold harmless the City of Auburn from all damages assessed for the Contractor's failure to comply with the Acts and Standards issued thereunder. The Contractor is also responsible for meeting all pertinent local, state and federal health and environmental regulations and standards applying to the operation of the collection and processing systems used in the performance of this Contract. The. Contractor is specifically. directed. to observ~ all weight-related laws. and regulations .in the performance of these services, including axle bridging and loading requirements. 6.11 Permits and Licenses The Contractor and subcontractors shall secure a City of Auburn business license and pay fees and taxes levied by the City. The Contractor shall have or obtain all permits and licenses necessary to provide the services herein at its sole expense. The Contractor shall be solely respol1.sible for all taxes, fees and charges incurred; including but not limited to license fees, all federal, state, regional, county and local taxes and fees, including income taxes, property taxes, permit fees, operating fees, surcharges of any kind that apply to any and all persons, facilities, property, income, equipment, materials, supplies or activities related to the Contractor's activities under City contract, business and occupation taxes, workers' compensation and unemployment benefits. Resolution No. 3927 Exhibit "A" October 12, 2005 Page 36 6.12 Relationship of Parties The City and Contractor intend that an independent City/Contractor relationship will be created by this Contract. The implementation of services will lie solely with the Contractor. No agent, employee, servant, or representative of the Contractor shall be deemed to be an employee, agent, servant, or representative of the City. 6.13 Bankruptcy It is agreed that if the Contractor is adjudged bankrupt, either voluntarily or involuntarily, then this contract, at the option of the City, may be terminated effective on the day and at the time the bankruptcy petition is filed. 6.14 Right to Renegotiate/Amendment The City and the Contractor shall retain the right to reinitiate this Contract or negotiate contract amendments based on state statutory changes or rule changes in county, State or Federal regulations regarding issues that materially modifY the terms and conditions of the Contract. The City may also renegotiate this Contract should any State, County or City rate or fee associated with the Contract be held illegal or any increase thereof be rejected by voters. In addition, the Contractor agrees to renegotiate fairly with the City in the event the City wishes to add additional services to the Contract and to provide full disclosure of existing and proposed costs and operational impacts of any proposed changes. This Contract may be amended, altered or modified only by a written amendment, alteration or modification, executed by authorized representatives of the City and the Contractor. 6.15 Force Majeure Provided that the requirements of this Section are met, Contractor shall not be deemed to be in default and shall not be liable for failure to perform under this Contract if Contractor's performance is prevented or delayed by acts of God including landslides, lightning, forest fires, storms, floods, freezing and earthquakes, civil disturbances, acts of the public enemy, wars, blockades, public riots, breakage, explosions, accident to machinery, equipment or materials, unavailability of required materials or disposal sites, governmental restraint..or other causes; whether of the kind enumerated or otherwise, which are not reasonably within the control of the Contractor ("Force Majeure"). If as a result of a Force Majeure event, Contractor is unable wholly or partially to meet its obligations under this Contract, .it shall give the City promptly written notice of the Force Majeure event, describing it in reasonable detail. The Contractor's obligations under this Contract shall be suspended but only with respect to the particular component of obligations affected by the Force Majeure and only for the period during which the Force Majeure exists. 6.16 Costs and Attorney's Fees If a legal action is instituted by reason of any default or breach on the part of either party in the performance of any of the terms or conditions of this Contract,. the prevailing party shall be 'entitled to an award of its costs, expenses and attorney's fees in connection therewith. 6.17 Illegal Provisions At the discretion of the City, if any proVISIOn of this Contact shall be declared illegal, void, or unenforceable, the other provisions shall not be affected, but shall remain in full force and effect. Resolution No. 3927 Exhibit "A" October 12, 2005 Page 37 6.18 Waiver No waiver of any right or obligation of either party hereto shall be effective unless in writing, specifying such waiver, executed by the party against whom such waiver is sought to be enforced. A waiver by either party of any of its rights under this Contract on any occasion shall not be a bar to the exercise of the same right on any subsequent occasion or of any other right at any time. 6.19 Entirety This Contract and the attachments attached hereto and incorporated herein by this reference specifically Attachments A-C, represent the entire agreement of the City and the Contractor with respect to the services to be provide under this Contract. No prior written or oral statement or proposal shall alter any term or provision of this Contract. WITNESS THE EXECUTION HEREOF on the day and year first herein above written. Kent Meridian D~osal Company B)'> ILl ~.,~~ /lts 0ic '1.~4:/ ~1~ /1-., ~ ~ Mayor Peter Lewis Attested:~ Dani Daskarn, City Clerk - , --",- Attachments: A: City Service Area B:. Terms of Agreement. Resolution No. 3927 Exhibit "A" October 12, 2005 Page 38 Attachment A: City Service Area A 1. Ordinance 5346 A2. Ordinance 5516 A3. Ordinance 5937 Resolution No. 3927 Exhibit "A" October 12,2005 Page I . .,," ....... die Attachment Ai Ptop'oised So,:uthwestLeaHI11 An.n,e:xatlon A,fe8' Ordinance 5346, 2/7/2000 AOBURNr \ \ . c~~ : . '",,, i "; llil ~ ~ " '. " . is ",., ~ " 't:\ ij.\ . .! Sli31.dJH ST. ~ 312TH Sf ,..,<If'. .... ~, .1. SF 316r#, Sf I' ~. 1 h . .; ,.... r -:-'~ " I . .j -0- , Resolution No. 3927 Exhibit "A" October 12, 2005 Agreement Attacbments ) Attachmertt A2 . Ordinance 5516,1/28/2002 .ADA....",....",.'.:....... . . . '. '. . . , . ,N! lIejlOl"Q~ w!. r ~i .1 I ~! I ; 'IM1lI' I. Jlinl IT .wI I . Ii .f, iili " ill F~'" t. : iii. . " , 'Ill. , lie . Resolution No. 3927 Exhibit "A" October 12,2005 Agreement Attachments ,; ..:) VOROZHKOANN:EXATION "_ ,-s:e-3~,8ilt~ "'.. ., 0' .. ~. ~. ~mw8j '81!"~~."" .W .~tf~ m,. .MI j'~!'" "I" jl, .~. , " 1: ._ " ~ - ....'~ ':= pO " ~. it I .. .. ~ I SE:i!ll.ISt III It " ~ SE-,J.~. :::: .-..r... SE~23rd~ \ 'il.' ~ " VlS!NE '\ "'ll< "$ "~ lsIstHE ! ... "I l!; Ii; f'" 'e.~SJ III .. a; ... iI' I I ."~ :l t ! $E 32SIh PI a"aHI1"8l: 8~, 4-; 8t,~ ,< 8~'_PI II! "Ill '. ..... 2nctSfSE -VI II > 4lh-ase V"'8E \\ w Attachment A3 Ordinance 5937,8/9/2005 LJ ~. -". .~." ~Auitf-J[ 1-'1. ,~~ ~ - RegIonaI.Hywa ! c . ; CIty Umlla . _Miilof~. VICINITY MAP . .~~i., ~ -~~,~~ Resolution No. 3927 Exhibit "A" October 12, 2005 Agreement Attachments Attachment B: Terms of Agreement BI: Ordinance 5346 through 12/31/2010 B2: Ordinance 5516 through 12/31/2012 B3: Ordinance 5937 though 12/31/2015 Resolution No. 3927 Exhibit "A" October 12,2005 Page 6 LETTER OF UNDERSTANDING BETWEEN THE CITY OF AUBURN AND KENT MERIDIAN DISPOSAL The City of Auburn and Kent Meridian Disposal have entered into an agreement entitled Comprehensive AQreement for Solid Waste Collection in Annexed Areas ("The Agreement"). The Agreement is to become effective January 1, 2006. However, the parties have agreed that those certain provisions of The Agreement relative to the City taking over responsibility for billing Kent Meridian customers will not take effect until April 1 , 2006. The parties also agree that the April 1 date may be further delayed to another mutually agreeable later date if necessary. ~ & ~orK ~ the City of Auburn J~/i5~ Date -- !2'7'-c;\ Date