HomeMy WebLinkAboutITEM IV-F
CITY OF_ 0Finance Department
Now Interoffice Memorandum
WASHINGTON
To: Finance Committee
From: Shelley Coleman, Finance Director
CC: Pete Lewis, Mayor
Date: December 15, 2010
Re: Solid Waste Service Transition in Southwest Lea Hill Annexation Area
The Southwest Lea Hill Annexation Area was annexed under Ordinance 5346 on February 7, 2000
(see Attachment A1). Allied Waste Services has been providing solid waste services to approximately
750 customers in this area under a franchise agreement with the City. On March 1, 2011, the City of
Auburn's contracted hauler, Waste Management, will begin providing garbage, recycle, and yard waste
service to residents in the Southwest Lea Hill Annexation Area.
City of Auburn staff have met with customer service and operations representatives from Allied Waste
Service and Waste Management to discuss the transition process. The two haulers will also be
meeting soon to develop the operational strategy for changing out containers.
The following is the proposed outreach timeline for communicating the service change to residents:
• Mid-January 2011 - Mail post card briefly describing service change
• End of January 2011 - Call from City of Auburn briefly describing service change
• Beginning of February 2011 - Mail letter detailing service change, billing, rates, collection days, etc
• Mid-February 2011 - Press Release and information on the City's website and social network sites
• February 25, 2011 - Call from Waste Management to inform residents about new container and
recycle calendar delivery on February 28th
• March 4, 2011 - Call from Waste Management to instruct residents to call Waste Management if
they haven't received their new containers
Southwest Lea Hill residents will see the following changes in their solid waste service: lower solid
waste rates, no rental fees on containers, monthly billing, weekly yard waste collection, and mandatory
service. Solid Waste Division staff are working closely with the haulers to ensure a smooth transition
for residents.
Page 1 of 1
AUBURN * MORE THAN YOU IMAGINED
I
I III
I
Attachment Al
• Hill
Annexation Area :
Ordinance 536, 2/7/2000
AUBURN r 1
f ST
Cty
tu•r
~v Sri 3?.Uy#l $T .
t 312TH ST
SE 316* S.T. W-Al
't1'1
w• 5F 3-46
I e
8Th ST. SE 32 TH ST
i 7G ma ~
SE,, 323RD Sr r
i 4
JMk 60§
Resolution No. 4290 Exhibit "A"
January 2.1, 2008
Page 1
I .