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HomeMy WebLinkAboutMountain States Networking, Phone system upgradeScope of Work This Scope of Work ( "SOW ") is made and entered into between MSN Communications Inc. dba Mountain States Networking, a Utah corporation, with offices at 1226 East 6600 South #200, Salt Lake City, Utah 84121 ( "Mountain States') and CITY OF AUBURN ( "Customer'), with offices at 1 E Main St, Auburn, WA 98002 as of the date last written below ( "Effective Date") This SOW defines the services and deliverables that Mountain States shall provide to Customer under the terms of the Agreement. The terms of this SOW are limited to the scope of this SOW and shall not be applicable to any other SOWs, which may be executed and attached to the Agreement. The scope and pricing of this SOW are valid for 30 days from the effective date of 25 April 2014_ After 60 days, the information contained in the SOW is no longer valid and will need to be re- assessed which could lead to an increase in cost of services and delay in execution of the project. NOTE: UNDER NO CIRCUMSTANCES IS ANY PART OF THIS DOCUMENT TO BE DISCLOSED TO A THIRD PARTY OR USED FOR ANY PURPOSE OTHER THAN THE EXECUTION OF THIS PROJECT BY MOUNTAIN STATES NETWORKING AND CITY OF AUBURN WITHOUT THE PRIOR WRITTEN CONSENT OF MOUNTAIN STATES NETWORKING. Mountain States acknowledges that Customer is subject to Washington State's Public Records Act (Chapter 42.56 of the Revised Code of Washington). If Customer receives a request for records related to this contract, Customer will notify Mountain States of the request, and will give Mountain States ten working days to obtain a court order enjoining the release of the records. Customer will not claim, assert, or defend "trade secrets" or "proprietary information" exemptions, but will cooperate with any such claim asserted by Mountain States. If the Customer is assessed fines, penalties or costs under the Public Records Act based on such claims asserted by Mountain States, Mountain States will reimburse the Customer for those fines penalties or costs. Executive Summary This document will be used to define the Mountain States Networking tasks as well as the responsibilities of the Customer, CITY OF AUBURN, as it pertains to Unified Communications. Deliverables The following deliverables will be created by Mountain States and provided to Customer as part of this project. Defines project Implementation deliverables. Customer signotf and Implementation SOW Purchase Order marks the official beginning milestone of the implementation phase. Project Completion Form Project acceptance and completion form at the completion of Day One Support period showing all project plan items completed. Customer Satisfaction Excellence Partner recognized with highest distinction in achieving Cisco Customer Satisfaction Excellence City of Auburn Scope of Work Page 2 of 13 5/2/2014 Confidential and Proprietary Project Scope 1.1 Proiect Descriotion Mountain States Networking will perform the implementation of the Unified Communications as described in section 1.3 - Deployment Scope of Work below. Using the equipment and software including 3 year SMARTnet as incorporated into the attached Quote. 1.1a Jurisdiction and Venue Any disputes related to this Agreement shall be resolved under the laws of the State of Washington. Jurisdiction shall be in King County Superior Court, or in the Western District of Washington Federal Court, as may be appropriate. 1.2 Services E Unless specified otherwise in this SOW, services shall be performed during normal business hours 0800 — 1700 Monday through Friday. O Services may be provided by Mountain States, individuals or organizations employed by or under contract with Mountain States, at the discretion of Mountain States. E Mountain States will provide installation, configuration and deployment support. E Mountain States will assign appropriate resources for design, delivery, and implementation. 1.3 Deployment Scope of Work CITY OF AUBURN has requested assistance upgrading their voice network to Cisco Virtualized UCM version 9.1 on the UCS platform. No changes to voice configuration will be made during the upgrade process. All change requests will be part of a separate project to ensure a successful upgrade due to backup and restore requirements. The following will be performed: Cisco UCS Servers O Deliver UCS Pre - Install Workbook, to be completed by customer prior to equipment arrival. O Review Rack and Power requirements with customer and deliver power utilization reports for UCS equipment O Discuss and plan for physical network connections "Upstream" from UCS Fabric Interconnect switches El Wire Fabric Interconnects to "Upstream" network E Wire Fabric Interconnects to "Storage" network O Wire Fabric Interconnects to UCS Blade Chassis O Configure ports on Fabric Interconnects for LAN, SAN, and servers connectivity E Configure and setup Cisco blade servers E Create Service Profile Templates based on customer Workbook (Step a.) using IP address, WWPN, VLAN's, etc. E Deploy Service Profiles to Blades E Assist with the installation of VMware ESXi hypervisor on the Cisco UCS Servers E Upload ISO files to datastore on each server Customer Satisfaction Excellence Partner recognized with highest distinction in achieving Cisco Customer Satisfaction Excellence City of Auburn Scope of Work Page 3 of 13 5/2/2014 Confidential and Proprietary Cisco Unified Communications Upgrade O Install CUCM OVA template on each UCS EI Install CUCM 9.1 Pub & Sub as VM 71 Stare and compare build of new servers O Backup CUCM 9.1 servers EI Work with Cisco to re -host licenses to Enterprise License Manager Cisco Unified Contact Center Express Upgrade EI Install UCCX OVA template O Install latest UCCX 9.0 release on UCS server with new IP and hostname O Work with Cisco to re -host license for new VMs O Download'wfavvid' folder from IPCC 7x for scripts and prompts backup 0 Stare and compare configuration from 7.x to 9.0 server O Work with customer to test entire voice system offline El Upgrade Cisco Desktop Agents Post Voice Upgrade Tasks 0 Work with customer to test voicemail, auto attendants and call routing. O Perform the necessary tests to ensure inbound and outbound calls are routing correctly to include, but not limited to, • Transfers to voicemail • Call forwarding to internal and local numbers • Call park & pickup • Internal, local and long distance dialing • Inbound & outbound calling • SRST failover • 911 1.4 Post Installation, Customer Handoff, and Training Scope of Work Mountain States will provide information on administration, configuration, and maintenance to the Customer's system administrator who is a qualified Administrator. The system administrator will also review end -user and client software functionality. 1.5 Personnel Mountain States utilizes a skills -based implementation philosophy. Based on a project's needs, individuals with specific skill sets will be utilized at various phases of a given project. This allows Mountain States to provide Customer with a specialized team to accomplish a successful implementation. The Mountain States' Project Manager is responsible for assigning and scheduling engineers as needed. 1.6 Protect Schedule Mountain States and Customer will mutually agree upon the final project schedule. Customer acknowledges that the completion of activities by the Task Date is dependent upon Customer fulfilling its obligations hereunder. Estimated completion is 2 weeks from start date and is dependent on customer's vendor contracts, current ESW, and current UCSS for software and support. Onsite time is approximately 30 hours. Customer Satisfaction Excellence Partner recognized with highest distinction in achieving Cisco Customer Satisfaction Excellence City of Auburn Scope of Work Page 4 of 13 5/2/2014 Confidential and Proprietary 1.7 Change Management Procedures It may become necessary to amend this Scope of Work for reasons including, but not limited to, the following: a) Customer's changes to the scope of work and /or specifications for the Services, b) Customer's changes to the Implementation Plan, c) Non - availability of resources which are beyond either party's control, and /or, d) Environmental or architectural impediments not previously identified. In the event either party desires to change this Scope of Work, the following procedures will apply: a) The party requesting the change (either the Customer or Mountain States) will deliver a Change Request document (Appendix B) to the other party. The Change Request will describe the nature of the change, the reason for the change and the effect the change will have on the scope of work,.which may include changes to the Deliverables, and the schedule. The parties will evaluate the Change Request and negotiate in good faith the changes to the Services and the additional charges, if any, required to implement the Change Request. If both parties agree to implement the Change Request, the appropriate authorized representatives of the parties will sign the Change Request, indicating the acceptance of the changes by the parties. b) Upon execution of the Change Request, said Change Request will be incorporated into, and made a part of this SOW. c) Whenever there is a conflict between the terms and conditions set forth in a fully executed Change Request and those set forth in the original SOW, or previous fully executed Change Request, the terms and conditions of the most recent fully executed Change Request shall prevail. 1.8 Customer Communication Hisupl, MIA &.1 Contact Name Ty Snyder Contact Name Ron Tiedeman Role Account Manager Role Dir. of Innovation & Technology Phone Number 208 - 489 -2072 Phone Number 253- 288 -3160 Email Address tsnyder @mstates.com Email Address rtiedeman@auburnwa.gov Contact Name Sketch Ditty Contact Name Colin Schmalz Role Project Manager Role Network Administrator Phone Number 801- 743 -6288 Phone Number 253 -804 -5021 Email Address sditty @mstates.com Email Address cschmalz @auburnwa.gov Responsibilities Below outlines the project management responsibilities for Mountain States and the Customer. -:I Customer Satisfaction Excollence Partner recognized with highest distinction in achieving Cisco Customer Satisfaction Excellence City of Auburn Scope of Work Page 5 of 13 512/2014 Confidential and Proprietary 1.9 Mountain States Networking Project Management a) Designate a Mountain States Project Manager to be Customer's primary point of contact for all Installation activities. b) Coordinate with Customer and Mountain States project personnel to facilitate the project. c) Regularly review Mountain States project activities, any checkpoint meetings and overall schedule for the project activities. d) Ensure Mountain States employees and any Mountain States subcontractors conform to Customer's reasonable workplace policies, conditions and safety regulations that are consistent with Mountain States' obligations herein and that are provided to Mountain States in writing prior to commencement of the Services; provided, however, that Mountain States' personnel or subcontractors shall not be required to sign individual agreements with Customer or waive any personal rights. e) Confirm Customer's business goals and review items to be completed prior to the Installation or Deployment Date. f) Provide Services Completion Certificates to the Customer and perform project closure to transition the project deliverables to the Customer's Project Manager 1.10 Customer Project Management a) Customer shall designate a person to whom all Mountain States communications may be addressed and who has the authority to act on all aspects of the Services. Designate a Customer Project Manager to be Mountain States' primary point of contact for all Installation activities. Customer's Project Manager will be responsible for coordinating all project personnel and Customer suppliers to resolve any issues encountered by the project personnel. b) Retain overall responsibility for any business process impact and any process change implementation for Customer Business Units. c) If Services are performed at a Customer Site, customer shall provide Mountain States project personnel with suitable temporary office space (including workplace policies, conditions and environment in effect at the Customer Site) dial -up line(s), telephone, physical site /security access to the Customer Site, access to internetworking location /infrastructure and relevant hardware and software systems. Verify the accuracy, correctness and the functionality of the information content of any applications that may interface with the Cisco Systems applications. Customer Satisfaction Excellence Partner recognized with highest distinction in achieving Cisco Customer Satisfaction Excellence City of Auburn Scope of Work Page 6 of 13 5/2/2014 Confidential and Proprietary 1.11 Customer Technology Environment a) Provide accurate information about the network infrastructure in its current state, identifying any significant problems in the current voice and data environments and ensuring pre- requisite hardware, software, network and connectivity configurations are acquired and available. All pre- requisite software products (e.g. Windows NT, NT Server, IIS, etc.) are acquired and fully licensed for the use of project personnel. b) Ensure that any Customer - provided hardware is certified and configured based on Cisco Systems recommended hardware configurations or better. All hardware that will be used for this engagement is on the Hardware Compatibility List published by Cisco. c) Provide information regarding. the total number of geographic sites, the names of those sites, the projected number of users at those sites, the projected number of workstations at those sites, the types of workstations at those sites, and the types of users at those sites. Customer shall ensure that all information provided by Customer concerning the design, topology, and other features of its network is materially accurate, and shall not materially change between the date of Customer's execution of this Scope of Work and the completion of all Services contemplated hereunder. d) Customer is responsible for the implementation of any physical site security, loss protection, disaster or business recovery, and protection against losses caused by natural disasters, acts of violence, and willful use of force or sabotage. Mountain States shall have no responsibility for, or liability as a result of, any breach in security of Customer's network. Mountain States cannot guarantee that Customer's security may or may not be vulnerable from any included, omitted or overlooked instances whether or not presented in the Scope of Work or deliverables associated with this Scope of Work. It is Customer's responsibility to safeguard the information contents, integrity and security of hardware, software and data used in this project from any unauthorized personnel. Key Assumptions This Scope of Work, and the Service pricing herein, was prepared based on the following key assumptions ( "Assumptions "). Any deviations from these Assumptions that arise during the project shall be managed through the Change Management Procedures, as described. Parties agree that any changes in the Assumptions may result in an adjustment in the Service Pricing. a) Delays caused by the lack of completed site preparation or Customer's failure to meet any responsibilities specified in this SOW shall be billed at Mountain States' time and materials rates including reasonable travel and other expenses. Any additional costs incurred by Customer as a result of delays shall be the sole responsibility of the Customer. Provided, that total compensation due from the Customer shall not exceed the total amount appropriated by the Auburn City Council (plus applicable sales tax) without further appropriation by the City. b) Any device not directly sold or supported by Mountain States Networking is the direct responsibility of the Customer for configuration and troubleshooting. c) Customer assumes full knowledge of Product feature /functionality. Customer Satisfaction Excellence Partner recognized with highest distinction in achieving Cisco Customer Satisfaction Excellence City of Auburn Scope of Work Page 7 of 13 5/2/2014 Confidential and Proprietary d) A new SOW will be required for any additional Services following the completion of the activities under this SOW or in support of any other Services requested by Customer. e) Labor rates for Services required by Customer to be performed outside Normal Business Hours may be subject to premium time charges. All rates, charges, etc. are subject to the "not to exceed" amount. f) Email support is provided with a 48 -hour service level. g) This SOW defines exclusively the scope of the Services that Mountain States shall provide to the Customer. This SOW shall not apply to any purchase of Product or maintenance, which are to be purchased separately, under terms outside of this SOW. h) Mountain States may require a lead -time of up to 30 days from acceptance of a Purchase Order from Customer to begin work. Out of Scope 1.12 General The following activities are considered out of scope for this Scope of Work unless otherwise stated, but can be addressed by a future SOW, a Change Order or on a separate project basis: a) Mountain States is not responsible for cable management. b) Mountain States is not responsible for third -party device configurations. c) Mountain States is not responsible for any Microsoft Active Directory and /or Exchange administration. d) Any external software interfaces or custom program codes that may require Custom Engineering Services. e) Post - Installation Design Modification, Systems consulting and Design, and Engineer Design and Development are out of scope for this proposal and can be provided on a time -and materials basis upon request. f) Any solution not defined as part of the scope of this document. Completion Mountain States project personnel will be considered to have completed the Services under this SOW when they have completed the Services listed. Mountain States shall notify Customer of completion of each Service performed by providing a Service Completion Certificate (SCC - sample provided as Appendix A). Upon notification, Customer has ten (10) working days to schedule appropriate personnel to review the particular Services performed and sign the SCC. No Services Completion Certificate is "accepted" or approved unless signed by the Director after verification that work has been performed. In order to refuse acceptance of the Services performed, Customer must both indicate non - acceptance on the SCC and immediately provide written notification to Mountain States, describing why Customer is rejecting the Services performed. Mountain States shall have ten (10) business days after the receipt of such notice to correct the error given it is within Mountain States' scope to do so. Such time period to correct the error may be extended by mutual consent. Customer Satisfaction Excellence Partner recognized with highest distinction in achieving Cisco Customer Satisfaction Excellence City of Auburn Scope of Work Page 8 of 13 5/2/2014 Confidential and Proprietary 1.14 Purchase Order Issuance Note that these Services are covered under a Customer PO. All Purchase Orders are subject to Mountain States' acceptance. 1.15 Invoicing and Payment O Any change to the Service Invoice Schedule will be managed through the Change Management Procedures specified herein. El The remaining balance is invoiced and due upon an authorized representatives signature on the Service Completion Certificate signifying customer's acceptance. Authorization to Proceed The use of signatures on this Scope of Work is to ensure agreement on project objectives and the work to be performed by Mountain States Networking. By signing below the duly authorized representatives of Mountain States Networking and the Customer signify their commitment to proceed with the project as described in this document. MOUNTAIN STATES NETWORKING By: / n ri Name: q�s Title: Ss'. Date: CITY OF AUBURN By: Name: NRAf ,BAc dS Title: %1,4y44 Date. PO # MAY 5 2014 NOTE: Any services performed on credit (e.g. T & M, Purchase Order) requires a pre- approved credit application to be on file with Mountain States Networking. customer Satisfaction Excellence Partner recognized with highest distinction in achieving Cisco Customer Satisfaction Excellence City of Auburn Scope of Work Page 10 of 13 51212014 Confidential and Proprietary Payment 1.13 Service Fees All stated prices are exclusive of any taxes, fees and duties or other amounts, however designated, and including without limitation value added and withholding taxes which are levied or based upon such charges, or upon this Agreement (other than taxes based on the net income gross revenue of Mountain States Networking). Customer shall pay any taxes related to Services purchased or licensed pursuant to this SOW or Customer shall present an exemption certificate acceptable to the taxing authorities. Applicable taxes shall be billed as a separate item on the invoice. service rees Work performed as described in section 1.3 $16,000 1 Data Center engineer for 10 hours @ $150 1hr 1 Voice engineer for 90 hours @ $150 /hr and 4.5 hours @ $225/hr WA Tax 9.5% (tax for entire project (equipment and install) is noted on quote BOIQ4705 $1,520.00 Flight, hotel and rental car to include: 1 round trip flight from Boise to Seattle + 20% taxes and fees 1 round trip flight from SLC to Seattle + 20% taxes and fees 5 days of rental car, food, and lodging + 20% taxes and fees shall not exceed: Total Price I $17,520 Total Price 1 $2,400 �_ PROJECT TOTAL 1 $19,920 1 be invoiced against `) - Customer Satisfaction Excellence Partner recognized with highest distinction in achieving Cisco Customer Satisfaction Excellence City of Auburn Scope of Work Page 9 of 13 5/2/2014 Confidential and Proprietary Appendix A: Service Completion Certificate Pursuant to the above referenced Scope of Work between Mountain States Networking, ( "Mountain States') and CITY OF AUBURN ( "Customer'), Customer hereby certifies, by the signature of an authorized representative, that the Milestone /Service described below has been completed in a satisfactory manner on the date indicated below and in accordance with the terms of the SOW: Customer Purchase Order Number: Mountain States Sales Order Number: SOW / Project ID No.: Dollar Amount Of Work Completed: _ Project Complete (Yes /No): Submitted by: MOUNTAIN STATES NETWORKING Acknowledged and Agreed: CITY OF AUBURN By By: Name: Name: Title: Title: Date: Date: Customer Satisfaction Excellence Partner recognized with highest distinction in achieving Cisco Customer Satisfaction Excellence City of Auburn 5/2/2014 Scope of Work Confidential and Proprietary Page 11 of 13 Appendix B: Change Request In reference to the section titled Change Management Procedures of the above referenced Scope of Work between Mountain States Networking, ( "Mountain States ") and CITY OF AUBURN, ( "Customer "), both parties hereby certify, by the signature of an authorized representative, this Change Management Request will amend and be fully incorporated into the existing Scope of Work (SOW). 1. Change Request Number: 2. Reason for Change Request: 3. Changes to SOW: 4. Schedule Impact: 5. Cost Impact: a. Original Value of SOW: $0.00 b. Added Value of Change Request: $0.00 C. New Value of SOW: $0.00 " 6. Purchase Order Issuance (if applicable): Customer shall issue a written Purchase Order to Mountain States Networking, or shall issue an amendment to its original Purchase Order issued under this SOW, for the total amount of $O.00. Except as changed herein, all terms and conditions of the SOW remain in full force and effect. IN WITNESS WHEREOF, the duly authorized representatives of the parties hereto have caused this Change Management Request to be fully executed. MOUNTAIN STATES NETWORKING CITY OF AUBURN By: Name: Title: Date: .:fit Customer Satisfaction Excellence By: Name: Title: Date: Partner recognized with highest distinction in achieving Cisco Customer Satisfaction Excellence City of Auburn Scope of Work Page 12 of 13 5/2/2014 Confidential and Proprietary > Customer Satisfaction Excellence Partner recognized with highest distinction in achieving Cisco Customer Satisfaction Excellence City of Auburn Scope of work Page 13 of 13 512/2014 Confidential and Proprietary Additional Information TERMS AND CONDITIONS All prices quoted are valid for thirty (30) days from quote date noted above. This quote is for budgeting and planning purposes only and does not constitute a contract. This quote is subject to and governed by Mountain States Networking's General Terms and Conditions, which are incorporated herein by this reference as if set forth here in their entirely. Rev July 2008 All warranties provided by Cisco Systems are passed to Customer End Users. Mountain States Networking provides no additional warranties or guarantees. Please see URL for additional warranlics cletail. huu: / /www.cisco.com!en %US /products /prod warranties listing.1rand Product returns require prior manufacturer authorization & unopened boxes within 30 days of delivery. Page 1 225 North 9th Street Quote Suite 510�u p • - "; BOIQ4705 Raise, Idaho 83702 05/02 /I4 MOUNTAIN STATES FAX (208) 424 -8032 . ; lySnyder N E T W O R K I N G I (208) 489 -2072 (! t.1,;6 � _ �a `; .. tsnyder mistatcs.com City of Auburn City of Auburn Colin Schmalz Colin Schmalz 25 W Main Street 25 W Main Street Auburn, WA 98001 Auburn, WA 98001 US US EM`.f 66�17'7f�- 0' • • F x.a 'tt It .. rz.. !g} R9 • !`_ .. CALL MANAGER LICENSING I R -CU WL- STD -K9 Unified Workspace Licensing - Top Level $0.00 50.00 50.00 for STD - 9.x I CON - ESW- RCUWLSK9 ESSENTIAL SW Unified W- space Lic - $0.00 $0.00 $0.00 Top Level for STD Smartnet is 36 Months I CUP9- ONPREM -OPT Included CUCM IM and Presence for $0.00 WOO 50.00 on- premise use 375 MIGE- UCNI -U %\'L -STD !Migrate UCM Enhanced user to S'I'D - $125.00 $25.00 $9375.00 UCtIM install base only 350 JAB9- DSK -UWL Jabber for Desktop 9.x for CUWL Only $0.00 $0.00 $0.00 1 UC- APPS - SNP'- 9.0 -K9 Version 9.0 Software Kit $0.00 $0.00 50.00 I CCX- 90 -IOE CCX 9.0 10 Enhanced Seat Bundle $7,895.00 53,552.75 $1552.75 I CCX- 90- CN9BUNDLE -K9 CCX 9.0 Promo Bundle available only with $0.00 $0.00 $0.00 NEW CUCM or BE6000 I CCX- 90 -E -SVR -LIC CCX 9.0 NEW ENH Server License WOO $0.00 $0.00 10 CCX- 90 -N -E -LIC CCX 9.0 NEW ENH Scat Qty I LICENSE $0.00 $0.00 $0.00 ONLY 10 UCSS -U- CCX -E -3 -1 UCSS for CCX ENH - I user 3 Year Sub $210.00 $94.50 5945.00 10 CON - ESW- CCX90NEL ESSENTIAL SW CCX 9.0 NEW ENH $486.00 $340.20 53.402.00 Seat Qty 1 LICENSE ONLY Smartnet is 36 Months I CCX -90 -P -PAK CCX 9.0 autoespanded Physical Delivery $0.00 $0.00 50.00 PAK I JAB9- DSK- UWL -RTU $0.00 $0.00 50.00 Additional Information TERMS AND CONDITIONS All prices quoted are valid for thirty (30) days from quote date noted above. This quote is for budgeting and planning purposes only and does not constitute a contract. This quote is subject to and governed by Mountain States Networking's General Terms and Conditions, which are incorporated herein by this reference as if set forth here in their entirely. Rev July 2008 All warranties provided by Cisco Systems are passed to Customer End Users. Mountain States Networking provides no additional warranties or guarantees. Please see URL for additional warranlics cletail. huu: / /www.cisco.com!en %US /products /prod warranties listing.1rand Product returns require prior manufacturer authorization & unopened boxes within 30 days of delivery. Page 1 Additional Information TERMS AND CONDITIONS All prices quoted are valid for thirty (30) days from quote date noted above. This quote is for budgeting and planning purposes only and does not constitute a contract. This quote is subject to and governed by Mountain States Networkine's General Terms and Conditions, which are incorporated herein by this reference as if set forth here in their entirety. Rev July 2008 All warranties provided by Cisco Systems are passed w Customer End Users. Mountain States Networking provides no additional warranties or guarantees. Please see URL for additional warranties detail. http "4wNNw Cisco cornlcn'l1S/ xoduc slprod_warrantics _ lislina. In in l_ Product returns require prior manufacturer authorization & unopened boxes within 30 days of delivery. Page 2 '„' .6' • • a.!,`- -; `tt 1. "i m, ... . ,, D e .... • -. Jabber for Desktop Right to Use Certificate 1 UCXN- 9X -SC- PORTS Unit), Connection 9.x SpeechConnect Ports $0.00 $0.00 $0.00 375 UCXN- 9X -U %N'L -STD Unity Connection 9.x CU VL STD Users $0.00 $0.00 $0.00 I UWL- STD -PAK CUWL STD 9.x PAK $0.00 $0.00 $0.00 I WEBEX -UWL -S -PAK WebEx PAK for CUWL Standard $0.00 $0.00 $0.00 375 LIC- UWL -STD -A Services Mapping SKU Under l K UWL $0.00 $0.00 $0.00 STD users 375 UCSS -U -UWL- STD -3 -1 Cisco UWL STD UCSS- I user 3 Year Sub 570.00 $31.50 $11,81250 375 CON - ESW - LICUWLT ESSENTIAL SW Services Mapping SKU $63.00 $44.10 $16,537.50 Smartnet is 36 Months CONTACT CENTER LICENSING I L- CCN- 90 -ADDON -LIC CCX 9.0 ADDON - eDelivery LICENSES $0.00 $0.00 $0.00 ONLY I CON - ESW- L90ADDON ESSENTIAL SW CCX 9.0 ADDON - $0,00 $0.00 $0.00 eDelivery LICENSES ONLY Smartnet is 36 Months I 1- CCX -90 -E -PAK CCX 9.0 autoexpanded eDelivery PAK $0.00 $0.00 $0.00 1 L- CCX- 90 -A -EHA -LIC CCX 9.0 ADDON ENIANCED I IA (Dual $87995.00 $4,047.75 $4,047.75 ServerCluster)Qty I LICENSE 20 L- CCX- 90 -A -E -LIC CCX 9.0 ADDON ENHANCED Seat Qty 1 $1250.00 $56250 $11,250.00 LICENSE 20 UCSS -U- CCX -E -3 -1 UCSS for CCX ENH - I user 3 Year Sub $210.00 $94.50 $1,890.00 20 CON- ESW- LCCX90AE ESSENTIAL SW CCX 9.0 ADDON 5486.00 $340.20 $6,804.00 ENHANCED Seat LIC Smartnet is 36 Months V M ware 4 VMW- VS5- ST -3A= VMwarevSphere5 Standard (I $1,866.00 $933.00 $3,732.00 CPU) 3yr Support Required 4 CON - ISVI- VS5STD3A ISV24X7AT4warevSphereStandard List $1,185.00 $912.45 S3,649.80 Price is ANNUAL Smartnet is 36 Months Voice Services I UCS - SP7- B200 -E UCS SP7 B200 ENT 2x6248 I xCH $0.00 $0.00 $0.00 2xB200w/2xE5- 2609v2 64G Additional Information TERMS AND CONDITIONS All prices quoted are valid for thirty (30) days from quote date noted above. This quote is for budgeting and planning purposes only and does not constitute a contract. This quote is subject to and governed by Mountain States Networkine's General Terms and Conditions, which are incorporated herein by this reference as if set forth here in their entirety. Rev July 2008 All warranties provided by Cisco Systems are passed w Customer End Users. Mountain States Networking provides no additional warranties or guarantees. Please see URL for additional warranties detail. http "4wNNw Cisco cornlcn'l1S/ xoduc slprod_warrantics _ lislina. In in l_ Product returns require prior manufacturer authorization & unopened boxes within 30 days of delivery. Page 2 Im I UCS- SP- INFRA -CHSS UCS SP BASE 5108 Blade Svr AC Chassis $14,490,00 56,520.50 :$6520.50 1 CON - SNTP- SPINFRAC SV- IARTNET 24X7X4 UCS SP BASE 5108 $696.00 $535.92 $535.92 Bla Smartnet is 36 Months I N01 -UACI Single phase AC power module for UCS $0.00 $0.00 $0.00 5108 1 N20 -CAK Accessory kit for UCS 5108 Blade Server $O.00 $0.00 $0.00 Chassis 8 N20 -CBLKB I Blade slot blanking panel for UCS $0.00 $0.00 $0.00 5108 /single slot 8 N20 -FAN5 Fan module for UCS 5108 $0.00 $0.00 $0.00 I N20 -FW01 I UCS Blade Server Chassis FW Package 2.1 $0.00 $0.00 $0.00 2 UCS - IOM- 2208XP UCS 2208XP 1/0 Module (8 External, 32 $0.00 $0.00 $0.00 Internal IOGb Ports) 4 UCSB - PSU- 2500ACPL 250OW Platinum AC Hot Plug Power $0.00 $0.00 50.00 Supply for UCS 5108 Chassis 4 CAB -C 19 -CBN Cabinet Juniper Power Cord, 250 VAC $0.00 50.00 SO.00 16A. C20 -C 19 Connectors 2 UCS -SP7- INFR -FI48 (Not sold standalone) UCS 6248UP I RU $10305.00 $4,637.25 $9,274.50 Fabric hit w /12p LIC 2 CON - SNTP- SP7F6248 SMARINEl'24X7X4 TBD $2,754.00 $2,120.58 $4,241.16 Smartnet is 36 Months 4 CAB -C 13 -C 14 -AC Power cord, C 13 to C 14 (recessed $0.00 $0.00 $0.00 receptacle), 10A 12 DS- SFP- FCBG -SW 8 Gbps Fibre Channel SW SFP +, LC $0.00 $0.00 $0.00 2 N 10 -MGT01 I UCS Manager v2.1 $0.00 50.00 $0.00 4 SFP- IOG -SR IOGBASE-SR SFP Module $0.00 $0.00 $0.00 8 SFP- HIOGB -CU3 \9 IOGBASE -CU SFP +Cable 3 Meter $0.00 $0.00 $0.00 2 UCS- ACC - 6248UP UCS 6248UP Chassis Accessory Kit $0.00 $0.00 50.00 2 UCS -BLKE -6200 UCS 6200 Series Expansion Module Blank $0.00 $0.00 $0.00 4 UCS - FAN - 6248UP UCS 6248UP Fan Module $0.00 $0.00 50.00 2 UCS- FI -DL2 UCS 6248 Layer 2 Daughter Card $0.00 $0.00 50.00 4 UCS - PSU - 6248UP -AC UCS 6248UP Power Supply /100- 240VAC $0.00 $0.00 $0.00 2 UCS - SP7- SR- B200 -E (Not a standalone SKU) B200M3 w/ $7,667.00 $32450.15 $690030 2xE52609138x8GBVIC1240 2 CON- SNTP- SP7B200E SiivIARTNET 24X7X4 TBD $879.00 $676.83 51,353.66 Smartnet is 36 Months Additional Information TERMS AND CONDITIONS All prices quoted are valid for thirty (30) days Gom quote date noted above. This quote is for budgeting and planning purposes only and does not constitute a contract. This quote is subject to and governed by Mountain States Networking s General Terms and Conditions, which are incorporated herein by this reference as if set forth here in their entirety. Rev July 2008 All warranties provided by Cisco Systems are passed to Customer End'Users. Mountain States Networking provides no additional warranties or guarantees. Please see URL for additional warranties detail. http / /wwtv.d.com�'kniU /xoducts /prod_ warranties _listing.hunl Product returns require prior manufacturer authorization R unopened boxes within 30 days of delivery. Page 3 Q tr�ber 5,-RiWe 4 N20 -BBLKD UCS 2.5 inch HDD blanking panel $0.00 $0.00 $0.00 4 UCS - CPU- E52609B 2.50 GHz E5 -2609 v2 /80W 4C/IONIB $0.00 $0.00 $0.00 Cache/DDR3 1333MI lz 16 UCS-MR- I X082RZ-A 8GBDDR3 -1866 -MHz $0.00 $0.00 $0.00 RDIMM /PC3- 14900 /dualrank/x4 /1.5v 4 UCSB- HS -01 -EP CPU Heat Sink for UCS 8200 N13 and $0.00 $0.00 $0.00 B420 .M3 2 UCSB- MLOM- 40G -01 Cisco UCS V IC 1240 modular LOM for $0.00 $0.00 $0.00 M3 blade servers 2 UCS - EZ7- M8GB -4 UCS SP7 8GB 1866 MHz 4PAK $0.00 $0.00 $0.00 8 UCS -EZ7- 8GB -MEM (Not a standalone SKU) 8GB 1866 MHz $373.00 $167.85 $1,342.80 DR I UCS- EZ7.300G 15K -4 UCS SP7 30008 6Gb SFF SAS 15K RPM $0.00 $0.00 $0.00 HDD 4PAK 4 UCS - EZ7- 300GB -HDD3 (Not a standalone SKU) 300GB 6Gb SAS $1.056.00 $47520 $1,900.80 15K RPM HDD Nexus 5K 2 N5K- C5548P -FA Nexus 5548P IRU Chassis 2 PS 2 Fan 32 $25,600.00 $14,080.00 $28,160.00 Fixed IOGE Ports 2 CON -SNT- C5548P SMARTNET 8X5XNBD Nexus 5548P $4365.00 $3,361.05 $6,722.10 1 RU Chassis 2 PS 2 Fan 32 Smartnet is 36 Months 2 N55 -01601-3 -V2 Nexus 5548 Layer 3 Daughter Card $5,000.00 $2,750.00 $5.500.00 Version 2 2 N55 -48PF -SSK9 48p Storage Protocol Services License $12,800.00 $7,040.00 $14,080.00 FEX bundle 2 N55- LAN IK9 Layer 3 License for Nexus 5500 Platform $10.000.00 $5,50000 $11,000.00 2 N5548 -EL2 -P -SSK9 Limited Time Promotion -Nevus 5548 $3,200.00 $1,760.00 $3,520.00 Enhanced Laver 2 License 2 N5KUK9 -602N 12 Nexus 5000 Base OS Software Rel $0.00 $0.00 $0.00 6.0(2)NI(2) 2 GLC -T IOOOBASE -T SFP $395.00 $21725 $434.50 2 GLC- SX -MMD IOOOBASE -SX SFP transceiver module 5500.00 $275.00 $550.00 MMF 850nnt DOM 2 SFP- IOG -SR IOGBASE -SR SFP Module $995.00 $547.25 $1,094.50 Additional Information TERMS AND CONDITIONS All prices quoted are valid for thirty (30) days from quote date noted above. This quote is for budgeting and planning purposes only and does not constitute a contract. This quote is subject to and voverned by Mountain States Networking s General Terms and Conditions, which are incorporated herein by this reference as if set forth here in their entirety. Rev July 2008 All warranties provided by Cisco Systems are passed to Customer End Users. Mountain States Networking provides no additional warranties or guarantees. Please see URL for additional warranties detail. http:// www. c_ sci. comrenr115 !prc�ducitiprgd_�s•arra_nt_i_es lisons,hlml Product returns require prior manufacturer authorization & unopened boxes within 30 days of delivery Page 4 c- I UCS - EZ7 -300G I OK -2 UCS SP7 300GB 6G6 SFF SAS I OK RPM $0,00 $0.00 $0.00 HDD 2PAK 2 UCS - EZ7- 300GB -I IDDI (Not a standalone SKU) 300GB 6Gb SAS $512.00 $230.40 $460.80 IOK RPM HDD I PS - Fixed Price Project Fixed Price Project Engineering support for $16,000.00 $16-00090 $16,000.00 install and configuration of described 2 SFP- HIOGiBB`- --CUIM IOGBASE -CU SFP +Cable I Meter $150.00 $82.50 $165.00 4 SFP- HIOGB -CU3M IOGBASE- CUSI'P + Cable 3Meter $210.00 $11550 $462.00 2 SFP- 11 IOGB- CUSiVI I OGBASE-CU SFP+ Cable 5 Meter $260.00 $143.00 $286.00 2 SFP -GE -T IOOOBASE -T SFP (NEBS 3 ESD) $440.00 $242.00 5484.00 4 CAB- N5K6A -NA Power Cord 200/240V 6A North America $0.00 $0.00 50.00 2 N5548- ACC -KIT Nexus 5548 Chassis Accessory Kit $0.00 $0.00 $0.00 4 N5548P -FAN Nexus 5548P Fan Module $0.00 $0.00 $0.00 2 N55 -BAS I K9 Layer 3 Base License for Nexus 5500 $0.00 $0.00 $0.00 Platform 2 N55- M -BLNK Nexus 5500 iA- lodule Blank Cover 50.00 $0.00 $0.00 4 N55- PAC -750W Nexus 5500 PS 750W Front to Back $0.00 $0.00 $0.00 Airflow Additional Blades (optional) I UCS - EZ7- B200 -VP UCSSP7 B200 VALUE PLUS L'XP w/ $15.600.00 $7.020.00 $7.020.00 2xE5- 2660v2 128G VICI240 I CON- SNT- EZ7B20VP SiMARTNET 8X5XNBD $660.00 $50820 $50820 Smartnet is 36 �,Vlonths I UCS - EZ7 -300G I OK -2 UCS SP7 300GB 6G6 SFF SAS I OK RPM $0,00 $0.00 $0.00 HDD 2PAK 2 UCS - EZ7- 300GB -I IDDI (Not a standalone SKU) 300GB 6Gb SAS $512.00 $230.40 $460.80 IOK RPM HDD I PS - Fixed Price Project Fixed Price Project Engineering support for $16,000.00 $16-00090 $16,000.00 install and configuration of described project. Project implemenation is outlined in the Statement of Work (SOW). I W A State Tax 9.5% VVA State Sales Tax 9.5% $19- 523.93 $19,523.93 519.523.93 I Travel / Expenses non taxable item $1400.00 $2,400.00. •. $2,400.00 Total $227;438.97 Additional Information TERMS AND CONDITIONS All prices quoted are valid for thirty (30) days from quote date noted above. fhis quote is for budgeting and planning purposes only and does not constitute a contract. This quote is subject to and governed by Mountain States Networking's General Terms and Conditions, which are incorporated herein by this reference as ifsel forth here in their entirely. Rev July 2008 All warranties provided by Cisco Systems are passed to Customer End Users. Mountain States Networking provides no additional warranties or guarantees. Please sec URL for additional warranties detail. http_/(wwwcisco.comieNUS /products /prod warranties Iistiue.lunl Product returns require prior manufacturer authorization K unopened boxes within 30 days of delivery. Page 5