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HomeMy WebLinkAbout08-15-2019 Agenda Packet Auburn Tourism Board Meeting Thursday, August 15 2019 10:00 -11:30AM COUNCIL CHAMBERS AGENDA I. CALL TO ORDER Roll Call II. APPROVE July 18th MEETING MINUTES III. GUEST ATTENDEE Diane Witt, Holiday Inn, potential tourism board candidate IV. OLD/ONGOING BUSINESS 1) Tourism Updates (Hotels, Membership…) 2) 2019 Tourism Marketing Initiatives i. Seattle Sports Commission (membership?) ii. Emerald Downs Partnership Update iii. Auburn Adventure Film Festival Update iv. Coast into Summer Promotion v. June Financial Report vi. Q4 Football Fan Promotion vii. 2019 Tourism Summit 1. Tuesday, October 29, 2019 12:30PM – 4PM V. NEW BUSINESS 1) Tourism Coordinator Position i. Is posted & city is actively looking ii. Tanya will be interim liaison VI. NEXT MEETING  Next ATB Meeting: Thursday, September 19 at 10AM in Council Chambers VII. AROUND THE TABLE VIII. ADJOURNMENT Auburn Tourism Board Meeting July 18, 2019 – 10:00 AM Council Chambers MINUTES I. CALL TO ORDER The meeting was called to order at 10:06 am by Chairman Roberts. Board Members present: Chair Ron Roberts; Vice Chair Rachael McAlister; Edgar Vidal; Julie Kruger; Lacey Katz. Board Members Excused Absence: Kacie Bray; Malia Dale Staff Present: Doug Lein, Economic Development Manager; Lorraine Chachere, Tourism Coordinator; Tanya Carter, Economic Development Coordinator. II. APPROVE JUNE MEETING MINUTES Board Member Krueger motioned to approve the June meeting minutes. Vice Chair McAlister seconded the motion. MOTION PASSES UNANIMOUSLY 5-0. III. GUEST SPEAKER - Ralph Morton, Executive Director, Seattle Sports Commission Mr. Morton explained that the Seattle Sports Commission is a regional organization in the Sports market in the Puget Sound Region focused on the regional approach of sports on area residents and the local economy. Mr. Morton emphasized that large sports events that the organization bids to host can have regional impacts in terms of development. Also that sports venues have economic impact and with the pending arrival of Fieldhouse USA, will have a robust presence in the area. Mr. Morton discussed possible roles for entering a partnership with the Commission. Chair Roberts thanked Mr. Morton, indicated the Board would discuss further and invite him back to ask questions. IV. OLD BUSINESS Tourism Updates Membership Updates- Coordinator Chachere welcomed Board Member Katz. The confirmation vote by City Council took place the Monday before the meeting and Coordinator Chachere thanked her for attending the meeting. Coordinator Chachere introduced Phil Hernandez to the Board who had submitted his interest and application in serving on the Tourism Board. Mr. Hernandez is a new resident in Auburn and works at Green River College. Hotel Updates – The Holiday Inn Express is now taking reservations on and after August 18th, so their Grand Opening is just around the corner. Coordinator Chachere reported that the previously planned Wyndham hotel property will no longer take place due to costs of construction. That site will become a gas station. Coordinator Chachere indicated that City has requested an hotel absorption study and the results should be available by the next Board meeting. 1. 2019 Tourism Marketing Initiatives a. Emerald Downs Partnership Update – Board Member Vidal provides the updates to ensure terms are being met. He offered that the page directing to the Explore Auburn website can be updated with pictures to the Board’s liking. b. Auburn Adventure Film Festival Update – The job descriptions are nearly completed. Coordinator Chachere applied for a Port of Seattle Spotlight grant for Q4 that if selected, would generate awareness of the AAFF with locals traveling for work or leisure, as well as out of town guests. c. White River Amphitheatre Concert Season Update – While Harlow’s is now offering bus service from Emerald Downs to White River Amphitheatre yet ridership numbered at two concertgoers. Harlow’s is working to develop an online booking page to assist with getting the word out about this service. d. Fortune Cookie Promotion – They have arrived and are ready to be distributed at summer events at the Tourism table. e. Coast into Summer Promotion – ACTION ITEM Being that the 2500 coasters have been distributed in just ten days in what was hoped to be a two month promotion, Coordinator Chachere is requesting from the Board more funds for a summer coaster reprint, as outlined by the proposal. Board Member Krueger motioned to fund a second round of the summer coaster promotion reprint not exceed $5,000 which would be funded from the 2019 Marketing budgeted line item. Board Member Vidal seconded the motion. MOTION PASSES UNANIMOUSLY 5-0. f. Tradeshow and Travel Trade Collaboration Report Tracker – Will be provided at next meeting or before then. a. May Financial Report - The financials were presented by Coordinator Chachere. V. NEW BUSINESS (ACTION ITEM) 1) Dog Patch – Doug Lein Manager Lein shared that at an Economic Development recent trip to Dublin that there is an Irish government initiative to encourage businesses to expand overseas operations by providing stipends for the businesses to travel and research possibilities. Manager Lein sees this as an opportunity to securing extended hotel stays at Auburn hotels. Chair Roberts encouraged Manager Lein to inform the hotels. 2) Q4 Football Fan Promotion – DISCUSSION While Coordinator Chachere was researching Sounder train schedules for service during Seahawks football home games, she learned of a local business who is organizing several huge events for the Seahawks vs. Saints game. Being that all Sunday games will offer Sounder transit service, the idea is to hone in on the visiting team’s fan base to encourage them to stay at an Auburn hotel, take the train to Seattle for the game, visit local restaurants and businesses during their time here. Coordinator Chachere floated the idea with other business groups, the Auburn Downtown Association (ADA), the Business Improvement Area Board (BIA) who enthusiastic about the prospect of bringing visitors to Auburn during this time, and even offered suggestions of how their business might participate. Coordinator Chachere has already alerted the City’s Creative Committee for a possible ad buy and development of the creative. Manager Lein is in support of such a tourism marketing initiative. Coordinator Chachere will research more details and come up with a proposal for the next meeting. 3) SAVE THE DATE: 2019 Tourism Summit On October 29th from 12:30pm – 4pm Auburn Tourism will be hosting the 2nd Annual Auburn Tourism Summit at the Auburn Community and Event Center. The Auburn Tourism Summit is designed for the Tourism Board to share highlights of 2019 tourism initiatives, give a preview of 2020 tourism goals. Additionally, there is a business training component, learning labs, designed to inspire and connect tourism stakeholders and business partners. In addition to a presentation from the Washington Tourism Alliance (the state tourism marketing agency), there will be a panel of Auburn businesses that excel in community collaborations to engage and attract new customers, and that succeed in cross-promotion collaborations with other Auburn tourism assets. These Auburn businesses and business support entities will serve as a panel of stakeholders to provide attendees with valuable industry knowledge, practical skills they can use to strengthen local partnerships with Auburn businesses while generating new customers, and retaining existing ones. 2) NEXT MEETING The next meeting is on Thursday, August 15th at 10 AM in Council Chambers. City Attorney Gross has been invited to speak to the Board to advise Board members of their responsibilities on an advisory committee. He might have to attend a conference that day, and if he is unable to make it, City Attorney Gross will be at the September meeting, reported Coordinator Chachere. 3) ADJOURNMENT There being no more business to discuss, the meeting was adjourned at 11:35AM. ________________________________ ____________________________________ RON ROBERTS, CHAIR TANYA CARTER, ECONOMIC DEVELOPMENT SPECIALIST Project Deadline Liaison Contact Details Where Left Off Next Steps Follow Up Completed Notes ATB Ongoing Tourism Completed July Meeting Minutes and transition discussion and training with Tanya; Tanya to follow up: Steve on Aug or Sept agenda; Membership: Diane (HI Express) to submit application, and Phil Hernandez moving forward with background check and consideration by Council; Edgar and Lacey to complete online training and communicate to Shawn who was cc'd when completed; Develop August Agenda, send to Ronnie and Rachael for review; send Agenda Packet one week in advance, calendar invite two weeks in advance. 8/15/2019 NO LTAC Ongoing Tourism Lorraine to send an email update Next Meeing November ; Monthly Communications 10/1/2019 NO Seasonal Poster Quarterly Creative Committee Reprint of Summer and Distribution; Picked up by IPS to distribute 7/30 Call Out for Autumn Content of Events Due Date 8/10 8/2/2019 NO Q4 Football Fan Hotel Stay Promotion Q3-Q4 Tanya - ADA - Jeremy, Geaux BrewingDisucssed at Tourism Board Meeting Identify Football Fan Clubs based on Sunday home game schedule; Have creative made; Ad buy ; 8/1/2019 NO Seattle Sports Commission Pending Ronnie Roberts, Chair of ATB; Rachael McAlister, Vice Chair of ATB; ron@gosankochocolate.comrmcaliste r@auburnwa.gov Ralph made presentation at July 18th meeting about possible collaboration with Auburn Tourism Ronnie says Board will have questions, invite Ralph back to a future meeting. Ralph(SSC) wants to get to know Auburn more. August agenda item? 8/10/2019 NO Emerald Downs Marketing Collaboration June - December Edgar Vidal Edgar Jason Vidal | Emerald Downs Racetrack & Casino Director of Sales and Marketing Direct: 253.288.7704 | Cell: 425.247.4900 EdgarV@emeralddowns.com Already Paid in Full $5,000; Monthly monitoring of fulfillment of Marketing Collaboration agreement. Monthly monitoring of fulfillment of Marketing Collaboration agreement. 8/15/2019 NO Coast into Summer Promotion July - September Tourism ATB approved $5,000 for additional coasters. Creative Committee to determine images. Creative updated and orders placed on 7/25 for a total of $4,847.35 Tanya to receive and distribute Coasters as outlined in Tracker Sheet. Anticipated delivery date of order: 8/15 8/15/2019 NO Hospitality FAMS Monthly Tourism Hiatus for July - August. Resume in September Contact Orion Archery for future event; Identify other Auburn businesses for monthly FAMs. 9/30/2019 NO Hopsitality Newsletters Monthly Tourism Lorraine to complete August one Determine if this resource to be continued. 9/1/2019 NO Tourism Projects & Initiatives Page 2 of 4 Project Deadline Liaison Contact Details Where Left Off Next Steps Follow Up Completed Notes Tourism Projects & Initiatives Concierge Directories Quarterly Tourism Lorraine to update all existing ones and to provide a hotel version to HI Express Next Update in November 2019 11/30/2019 NO Summer Event Tabling Summer 2019 Tourism Tables secured at these events. Tamya unable to attend. Seek volunteers. Auburn Fest - August 10 ; August 11th Auburn Int'l Farmer's Market with Community Services; Tourism Table at Seattle Parrot Expo September 28th and 29th; Order new Explore Auburn banner from Multimedia. 9/9/2019 NO New Teacher ASD Orientation Pending AACC Communication Kacie Need 120 folders; Use Explore Auburn folders, include attratactions, resident resource guide; Pending AACC Communication for stuffing event - Needed by 8/20/19 Connected Tanya with Kacie to coordinate date for stuffing folders with tourism items. Multimedia prepped to create welcome letter, Multimedia order placed. 8/15/2019 NO 2019 Tourism Summit 29-Oct-19 Clarissa - ACEC; Mike Moe - WT; Brittiany, Kacie, Kristi Fieldhouse Case Study: Pending; WTA presentation - Confirmed; Business Panel Confirmed Tanya to coordinate. Create marketing collateral; get ADA, BIA, AACC; GRC support and business attendance; order lunch from ASD Culinary program; send reminder/reach out email to panelists by October 1st 10/1/2019 NO 2020 AAFF 21-Feb-19 Tourism Ad in Autumn edition Showcase magazine secured. Lorraine provided rundown on 7/31. Tanya to handle all further coordination.Need to post job descriptions; received discounted rate with commitment to purchase additional ad in Winter edition, September deadline. Coordinate with ADA for marketing, volunteer and concession management. 2/21/2020 Q4 POS Spotlight Grant Application Pending Selection Gail Mueller; POS Tourism Project Specialist; 206.787.3377 Mueller.G@portseattle.org Pending Selection Creation of Ad in consulattion with Creative Committee; Submitting it to Devil Dog Installation (port vendor) for installment 9/1/2019 NO Auburn Magazine Quarterly Kalyn Summer edition completed Create Autumn Content 8/30/2019 Social Media: Facebook & Instagram Ongoing Tourism Lorraine to add several scheduled posts through mid- August Identify who will maintain and update content 8/1/2019 NO Explore Auburn website Ongoing Tourism All calendar events populated through end of year, and summer itineraries. Update hero images; Develop pages for meetings; Create autumn itinerary; Identify who will update and maintain it 8/5/2019 NO Page 3 of 4 Project Deadline Liaison Contact Details Where Left Off Next Steps Follow Up Completed Notes Tourism Projects & Initiatives Lodging Tax Grants Q4 2019 Tourism Remaining recipients to occur/be reimbursed: Korean American Sports Festival; Hops & Crops; Seattle Parrot Expo; Veteran's Day Parade KASF is overdue on deadline, pending further clarification of proper documentation requested; remaining events have until two weeks after the event to submit the After Event report to be able to be submitted for reimbursement. 9/9/2019 NO Visit USA (Australia) Membership Ongoing Profile Completed Annual Tradeshow in Australia, membership allows for participation. 9/9/2019 YES Washington MPI Membership Pending Discussion Tabled until Tourism Coordinator position is filled. 10/1/2019 NO Washinton Tourism Allisance Annual Paid prorated at beginning of year, annual billing system; ED to provide Learning Lab at Tourism Summit 12/1/2019 NO Visit Seattle Membership Annual Free membership for municipalities; Educational and networking events resume in Fall 9/15/2019 NO Travel Tacoma Pending Approaching New ED Previous ED did not want to work with COA Set up meeting and see if partnership can be made. At the very least, able to put a link to Explore Auburn website on their Places to See section on their website. 10/1/2019 NO Active America China Pending Discussion Participation in September 2019 show declined, ossibility of March 2020 participation? 2/1/2020 NO NW Events Show 11/13/19-11/14/19 Paid $25 fee to attend as buyer, not supplier Not refundable. Determine attendee 11/13/2019 NO U.S. China Summit 9/18-9/19/19 Sent Doug details in calendar invite 7/22 Invitation request completed and accepted. Event is by invite only, organized by Brand USA. Ideal to attend to learn about current status of Chinese inbound travelers so as to determine further participation in the Active America summits. Doug to attend 9/18/2019 NO Page 4 of 4 Project Deadline Liaison Contact Details Where Left Off Next Steps Follow Up Completed Notes Tourism Projects & Initiatives Go West Trade Show March 24 - 27, 2020 Sent Doug details in calendar invite 7/2Invitation request completed and accepted. Event is by invite only, organized by Brand USA. Ideal to attend to learn about current status of Chinese inbound travelers so as to determine further participation in the Active America summits. Determine attendee; Have collateral created; Set appointments with travel trade prior to arrival. 3/24/2020 NO Tab 2 - Trend City of Auburn, WA+Currency: USD - US Dollar City of Auburn For the Month of June 2019 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun 2017 2018 2019 2017 2018 2019 This Year 48.0 56.7 60.2 58.4 66.4 73.7 77.1 78.6 72.8 60.9 56.5 55.6 52.3 61.9 63.0 59.1 69.8 85.2 65.3 60.6 65.2 65.5 62.5 66.1 Last Year 57.2 64.9 62.8 62.6 65.2 79.4 80.1 76.7 69.7 58.2 52.6 49.0 48.0 56.7 60.2 58.4 66.4 73.7 64.0 65.3 60.6 66.3 65.5 62.5 Percent Change -16.2 -12.6 -4.2 -6.8 1.9 -7.1 -3.8 2.4 4.5 4.7 7.3 13.3 9.0 9.2 4.6 1.2 5.2 15.6 2.1 -7.3 7.6 -1.3 -4.6 5.7 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun 2017 2018 2019 2017 2018 2019 This Year 81.93 88.01 92.66 92.01 98.31 114.18 119.45 122.21 103.91 89.18 86.57 82.56 87.22 93.46 93.79 91.01 93.55 106.51 88.72 95.83 95.13 90.46 98.31 99.11 Last Year 74.94 79.85 85.45 84.58 88.26 112.09 114.53 120.15 99.42 87.23 85.60 80.25 81.93 88.01 92.66 92.01 98.31 114.18 80.88 88.72 95.83 84.99 90.46 98.31 Percent Change 9.3 10.2 8.4 8.8 11.4 1.9 4.3 1.7 4.5 2.2 1.1 2.9 6.5 6.2 1.2 -1.1 -4.8 -6.7 9.7 8.0 -0.7 6.4 8.7 0.8 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun 2017 2018 2019 2017 2018 2019 This Year 39.29 49.91 55.79 53.72 65.29 84.18 92.08 96.02 75.67 54.35 48.89 45.88 45.59 57.86 59.06 53.77 65.35 90.74 57.94 58.05 62.02 59.26 61.46 65.48 Last Year 42.90 51.83 53.68 52.98 57.52 89.01 91.75 92.16 69.31 50.76 45.04 39.35 39.29 49.91 55.79 53.72 65.29 84.18 51.75 57.94 58.05 56.38 59.26 61.46 Percent Change -8.4 -3.7 3.9 1.4 13.5 -5.4 0.4 4.2 9.2 7.1 8.5 16.6 16.0 15.9 5.9 0.1 0.1 7.8 12.0 0.2 6.8 5.1 3.7 6.5 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun 2017 2018 2019 2017 2018 2019 This Year 17,329 15,652 17,329 16,770 17,329 16,770 17,329 17,329 16,770 17,329 16,770 17,329 17,329 15,652 17,329 16,770 17,329 16,770 101,391 101,179 101,179 204,615 204,219 204,035 Last Year 17,391 15,680 17,360 16,800 17,360 16,800 17,360 17,360 16,800 17,360 16,800 17,360 17,329 15,652 17,329 16,770 17,329 16,770 101,541 101,391 101,179 204,765 204,615 204,219 Percent Change -0.4 -0.2 -0.2 -0.2 -0.2 -0.2 -0.2 -0.2 -0.2 -0.2 -0.2 -0.2 0.0 0.0 0.0 0.0 0.0 0.0 -0.1 -0.2 0.0 -0.1 -0.2 -0.1 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun 2017 2018 2019 2017 2018 2019 This Year 8,311 8,876 10,433 9,791 11,510 12,365 13,358 13,616 12,212 10,560 9,470 9,629 9,057 9,691 10,913 9,909 12,104 14,288 66,217 61,286 65,962 134,038 127,676 134,807 Last Year 9,955 10,179 10,905 10,523 11,314 13,341 13,907 13,316 11,712 10,102 8,840 8,513 8,311 8,876 10,433 9,791 11,510 12,365 64,965 66,217 61,286 135,843 134,038 127,676 Percent Change -16.5 -12.8 -4.3 -7.0 1.7 -7.3 -3.9 2.3 4.3 4.5 7.1 13.1 9.0 9.2 4.6 1.2 5.2 15.6 1.9 -7.4 7.6 -1.3 -4.7 5.6 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun 2017 2018 2019 2017 2018 2019 This Year 680,914 781,196 966,758 900,846 1,131,493 1,411,780 1,595,601 1,664,005 1,268,961 941,782 819,845 795,017 789,953 905,690 1,023,525 901,806 1,132,367 1,521,790 5,874,521 5,872,987 6,275,131 12,125,443 12,551,226 13,360,342 Last Year 745,989 812,760 931,871 890,001 998,534 1,495,366 1,592,753 1,599,975 1,164,430 881,213 756,718 683,150 680,914 781,196 966,758 900,846 1,131,493 1,411,780 5,254,329 5,874,521 5,872,987 11,544,651 12,125,443 12,551,226 Percent Change -8.7 -3.9 3.7 1.2 13.3 -5.6 0.2 4.0 9.0 6.9 8.3 16.4 16.0 15.9 5.9 0.1 0.1 7.8 11.8 0.0 6.8 5.0 3.5 6.4 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Census Props 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 Census Rooms 559 559 559 559 559 559 559 559 559 559 559 559 559 559 559 559 559 559 % Rooms Participants 96.2 96.2 96.2 96.2 96.2 96.2 96.2 96.2 90.0 90.0 90.0 90.0 90.0 90.0 90.0 90.0 90.0 90.0 A blank row indicates insufficient data. 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Year To Date Running 12 Months Year To Date Running 12 Months Year To Date Running 12 Months Year To Date Running 12 Months Year To Date Running 12 Months Year To Date Running 12 Months 2018 2019 2019 2019 2019 2019 2019 2019 2018 2018 2018 2018 2018 2018 Census % ADR Demand RevPAR Revenue Occupancy (%) Supply -20 -15 -10 -5 0 5 10 15 20 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Monthly Percent Change Occupancy ADR RevPAR -2.0-1.00.01.02.03.04.05.06.07.08.09.0 Year To Date Running 12 Months Overall Percent Change Occupancy ADR RevPAR